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Follow Up Representative

Insight Global is looking for a Follow-Up Representative to support a large hospital system in the Maryland/DC area. This person will support the Denials Appeals & Performance (DAP) team, a... More centralized hospital denial group supporting 10 hospitals across the Maryland/DC region.This role focuses on post-appeal and post-submission insurance follow-up, helping offload administrative and payer-chasing work from RN teams. Follow-Up Reps will manage a mixed inpatient and outpatient inventory, working with primarily commercial payers and MCOs. This is not an appeal-writing role, though there is opportunity for growth and cross-training over time. The environment is fast-paced, documentation-driven, and collaborative, with a strong emphasis on accuracy, persistence, and accountability.Primary Responsibilities? Perform post-appeal insurance follow-up on hospital denial accounts? Productivity is quality-focused, not quota-driven? Looking for someone who has experience touching <40 accounts/day ? Check claim and appeal status via: ? Payer portals? Phone calls to insurance companies? Written payer correspondence? Work accounts originating from: ? Denials Appeals & Performance (DAP) RNs? Acute Case Management (ACM) RNs? Document all follow-up actions clearly in the appropriate system? Identify cases with insufficient or unclear documentation and escalate appropriately? Track payer responses, timelines, and next steps? Support rebilling or resubmission efforts when required? Navigate long hold times and high-touch payer follow-up while maintaining productivity? Collaborate with: ? RN reviewers? Other follow-up representatives? Leadership as needed? Participate in: ? Team huddles? Workflow updates? Ongoing training and cross-training initiatives? Adapt to evolving workflows as the DAP team continues to expand and absorb new workstreamsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

O365 Engineer

The Senior Engineer, Unified Communications/M365 will be expected to architect, support, and enhance our enterprise collaboration and messaging environment. The role will primarily support end-to-end... More email delivery operations and oversee the administration of M365 applications, including Teams, Exchange, and other key Microsoft applications. The ideal candidate will possess deep expertise in Microsoft 365, Exchange (Online and On-Prem), Proofpoint, and Metadact, and a comprehensive understanding of the end-to-end email lifecycle across cloud and hybrid models. Experience with telephony/VoIP and SharePoint Online is a strong plus.?Lead the design, implementation, and support of enterprise Unified Communications solutions with a primary focus on Microsoft 365, Exchange Online, and hybrid Exchange environments;?Act as the subject-matter expert for all email architecture, including on-prem and cloud routing, mail flow design, authentication, message hygiene, and deliverability;?Understand and assist in administering email security platforms, including Proofpoint, supporting policies, DLP, encryption, TAP, and routing;?Support and maintain Metadact for metadata scrubbing, compliance, and secure content handling;?Manage and troubleshoot the complete email lifecycle, including DNS, SMTP relays, connectors, transport rules, security controls, and message tracking;?Oversee hybrid Exchange configurations, connectors, coexistence, and migration activities;?Provide Tier 3/4 escalation support for complex messaging and unified communications issues;?Collaborate with security, infrastructure, and application teams to maintain consistent standards and ensure secure, high-performing UC services;Pay range between $109-141KWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Business Development Manager (West)

Overview: Insight Global is searching for a Business Development Manager to support one of our largest maritime equipment supporters in the US. In this role, you will be expected to... More strategically advance the business performance, cultivate growth, and expand the market presence of the Deep-Sea Services and Projects Divisions respectively. In this crucial role, you?ll lead efforts to position the end client as the preferred choice among valued customers and esteemed business partners, including OEMs and integrators. With a proactive mindset and a talent for seizing opportunities, you?ll play a central role in shaping our company?s path forward. Your work will have an international scope, primarily focusing on The West Coast, focusing on California, Washington, and potentially Vancouver, Canada. Day to Day:-Stay updated on market developments and respond proactively.-Recruit and develop talent to achieve ambitious growth targets.-Negotiate contracts, explore partnerships, and drive sales growth.-Lead sales teams for direct and indirect customer segments.-Develop geographic expansion and sales strategies.-Engage with clients at all levels to influence purchasing decisions.-Optimize processes, efficiency, and customer experience.-Act as ambassador, maintain relationships, and drive revenue growth.-Generate leads, ensure timely follow-up, and register opportunities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior Fullstack Engineer

We are seeking a Senior Backend Engineer to be the first engineering hire on a growing technology team that will scale over the next year. This role is ideal for a seasoned backend-focused software... More engineer with strong Python experience who enjoys building core services, infrastructure components, and data pipelines from the ground up. You will work closely with the current engineering lead, who is temporarily covering all aspects of system design and implementation, and play a key role in establishing backend foundations, engineering standards, and delivery patterns. While client-facing interaction is part of the role, the primary focus is backend systems and services.Key ResponsibilitiesBackend Services & Systems (Primary Focus)?Design, build, and maintain Python-based backend services, APIs, and internal platforms that support client and product use cases.?Develop scalable, reliable web services and supporting infrastructure components.?Contribute to system design, service orchestration, and backend architecture decisions as the platform evolves.Data Pipelines & Infrastructure?Build and maintain data pipelines and backend workflows that support analytics, reporting, and operational use cases.?Ensure data systems are robust, maintainable, and production-ready.?Collaborate on infrastructure-related components such as service configuration, deployment patterns, and operational tooling.Client-Facing Engineering Support?Participate in select client-facing engagements to understand requirements, support onboarding, and explain technical solutions.?Work with internal stakeholders to translate business needs into backend technical implementations.?Travel up to 25% for client meetings, discovery sessions, and key delivery milestones.Team & Platform Growth?Partner closely with the engineering lead to help scale the backend function as additional engineers join in 2026.?Establish and follow engineering best practices for code quality, testing, documentation, and deployment.?Contribute to knowledge sharing and technical decision-making as the team growsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

[REMOTE] Sr. Business Analyst

This role has two primary mandates: drive structured requirements documentation across all functional workstreams and produce rigorous solution path evaluations that enable confident build decisions.... More The role is open to candidates from BA or PM backgrounds ? what matters is a proven track record in both disciplines, direct credit card industry experience, and the technical credibility to engage processor partners and internal engineering teams as an informed peer. SMB or commercial card exposure is a strong differentiator.?Requirements Documentation ? Lead discovery sessions across Product, Engineering, Risk, Compliance, Legal, Finance, and Operations; translate outputs into BRDs, functional specs, and user stories with full traceability.?Maintain a living requirements repository; surface gaps, conflicts, and open questions with a clear resolution path.?Solution Evaluation ? Lead comparative evaluation of shortlisted processor finalists: structured scorecards, capability gap analyses, risk assessments, and commercial model trade-off analysis.?Produce executive-ready recommendation artifacts to support the final processor selection decision.?Program Management ? Manage the RAID log and weekly status updates; coordinate cross-functional dependencies; serve as the central point of contact for requirements-related questions.?Own and maintain the SMB Credit Card Discovery Hub (Confluence) as the authoritative artifact repository ? RFP responses, decisions log, evaluation frameworks, and meeting notes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Bilingual Implementation Specialist

We?re seeking a driven Implementation Specialist to play a pivotal role in the success of our Mpower project deployments. This position goes beyond routine implementation?you?ll be directly shaping... More the readiness, training, and adoption experience for end-users across our organization. From ensuring asset and inventory accuracy, leading engaging virtual instructor led training, to supporting users through the critical go-live and hypercare activities, you will be at the center of smooth and successful deployments.This is a hands-on role for someone who thrives at the intersection of technical execution, end-user training, and real-time problem-solving. If you?re passionate about helping teams adopt new technology with confidence and efficiency, this is your opportunity to make a lasting impact.? What You?ll DoAsset & Inventory ReadinessLead training and readiness activities to ensure assets and inventory align with system requirements.Validate data accuracy through weekly reporting.Provide expert guidance to resolve inventory setup issues.End-User TrainingDeliver virtual instructor-led training for Clerks, Maintenance Leads, and Technicians.Tailor sessions to drive engagement and ensure mastery of Mpower software before go-live.Act as a trusted guide for end-users, supporting them through training and transition.Cutover & Blackout Week PreparationCoordinate preparation activities and facilitate cutover/blackout training sessions.Partner closely with deployment site leaders to ensure readiness for go-live.Clearly communicate plans, procedures, and expectations to all stakeholders.Go-Live Execution (Week 1)Provide remote support during go-live, ensuring critical tasks are completed seamlessly.Troubleshoot issues in real-time, minimizing disruption to operations.Monitor site progress and deliver concise updates to leadership.Post-Go-Live Support & HypercareLead hypercare efforts, supporting end-users as they adapt to new systems.Monitor performance and user feedback, proactively addressing challenges.Drive a smooth transition to long-term support teams for sustainable adoption.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Structured Cabling Design Engineer

Insight Global is seeking a Structured Cabling Design Engineer?for a top global solutions provider. This is a fully remote, design-only role?focused on delivering high-quality structured cabling and... More data center infrastructure designs. The engineer will support sales teams across multiple business units by developing fiber and copper backbone designs, elevation drawings, and building layouts, while contributing to modern data center initiatives?including AI clustered systems. The ideal candidate brings deep technical expertise, a consultative mindset, and the ability to collaborate across global teams to deliver scalable, customer-focused solutions.Day-to-Day:Serve as a trusted technical advisor supporting sales across CSS, EES, and UBS organizationsDeliver structured cabling and data center infrastructure designs for customer solutionsCreate detailed elevation drawings, fiber/copper backbone designs, and building layoutsSupport data center design initiatives, including AI and high-density environmentsPartner closely with Sales and key suppliers to develop scalable, future-ready solutionsEducate sales teams on supported technologies to strengthen customer engagementEvaluate project opportunities and determine technical resource requirementsSupport sales requests across all regions, leveraging global specialists as neededEscalate complex or strategic projects to Senior Specialists or Solution ArchitectsParticipate in and support the Global Training ProgramAssist Sales in identifying and positioning Supply Chain Solutions to drive profitabilityWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Software Trainer - Local to Canada (Travel 75%, Remote 25%)

The Field Customer/Tech Training Instructor is responsible to work as a key member of the installation team effectively and efficiently and to train all Powersports (Marine, ATV, RV, and Motorcycle)... More Dealership clients both remotely and on-site. Can be located anywhere in the U.S. near a major airport hub!What you?ll do:? Delivers classroom training both onsite and in the regional classroom; providing training needs assessment, course development and instruction for the installation and ongoing use of Lightspeed products.Provides training on a range of Lightspeed software products, tools, support and practical set ups found at typical client sites.? Gains expert operating knowledge of assigned products while researching activities through customer visits, interviews, reading relevant documents and attending classes.? Coordinates training materials, meets project deadlines and quality requirements, delivers training packages and provides support for existing training materials.? Develops training goals and course content standards and guidelines that will be used in training and makes recommendations to management on needed additions/changes to them.? Participates in reviews and walkthroughs of publications and software design documents to analyze training needs, producing a needs analysis document for new and major-update training assignments.? Performs other related duties as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Engineering Project Manager, Midwest

A client of Insight Global in the retail/technology industry is seeking Project Managers to assist with an initiative to update, upgrade & improve their facilities across the country. This will... More include general building updates as well as the upgrading of manual systems in warehouses & delivery centers, to automated systems. The goal is to improve operational efficiency within the locations make processes faster, safer and more efficient. We are looking for hands on project managers with relevant backgrounds to engineering, facilities, warehouse and maintenance related work who aren't afraid to get super involved and can direct and oversee the work being done to ensure timely and accurate completion. This is a fast paced role and requires a high level of organization skills to appropriately communicate with internal and external stakeholders about project timelines, budgets and any escalations that may arise. This person will be responsible for tracking projects in relevant software and updating playbooks accordingly as tasks are completed. This person will be in the field 80-100% of the time, executing on projects and will often be working odd hours or an occasional weekend to complete the work. Travel will primarily be regionally based, but could involve travel outside of the assigned region. Projects will focus on general building upgrades and increase in complexity as trust is earned. All travel time is paid and expenses are reimbursed but will be fronted on a personal credit card. A credit card limit of $6,000 or higher is required to appropriately support the travel, but expenses can be submitted weekly for reimbursement. We are seeking individuals within 30 minutes of a major airport in OH, IN, MI & KS.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Microsoft D365 Developer - INTL India

OverviewThe D365 CE Developer role is critical in the solution implementation lifecycle cutting across all phases. The D365 CE Developer has a deep understanding of technology and an ability to apply... More it to design solutions that meet the objectives of our customer.The role of the D365 CE Developer is to ?help customers build on their current MS Dynamics 365 CE solutions by expanding its use across the business through the latest technologies,?execute designs under the guidance of a solution architect,?to configure and customize new solutions by leveraging the D365 CE, Power Platform & Azure technologies along with other custom components.Responsibilities?Deep understanding and experience using the MS D365 CE platform,?Practical experience in translating business requirements into well-architected solutions that best leverage the D365 CE platform capabilities,?Ability to independently lead technical design sessions and develop detailed technical solution documentation that is aligned with current business objectives and the application landscape,?Document, develop and test working solutions, integrations, and data migration elements of D365 CE applications,?Demonstrable ability to leverage standard D365 features and ability to identify conditions when D365 should be customized. Ability to successfully communicate this information to both the customers and technical stakeholders,?Design and develop D365 components and 3rd-party integrations in accordance with Lenovo standards,?Design forms, workflow processes, flows, web services, plugins, canvas apps, model driven apps and other components needed to meet the business requirements obtained from customers,?Experience in building custom applications, modifications, integrations, data conversion routines, workflows, and custom reports for D365,?Executing ongoing maintenance of developed systems,?Executing on the architectural vision, goals, standards, structure, behavior patterns, models as defined by the solution architect,?Experience working with data migration for D365,?Excellent analytical, communication and technical skills combined with excellent planning and organizational skills, etc.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less