Job Search Results for analyst

Insight Global is hiring for a Call Quality Analyst to sit 4 days a week onsite for a large, telecommunication company. This person would be joining the Digital Service Transformation Team within the... More Customer Operations Organization. This call quality Analyst will be joining a team comprised of program managers, business analysts, and other project managers. This group is working on a new program launch that will encompass multiple phases. The goal of this group is offering "next best decision/action" to customers by incorporating the artificial intelligence tool. This call quality analyst will contribute in the training of AI/ML models which will help in increasing revenue for the company and saving subscribers. The pay rate is 40-45/hr.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

As a contributor to the Business Development team, this mid-level analyst works closely with the Business Development and Pursuit teams to help drive strategic growth initiatives. This role requires... More strong analytical thinking, attention to detail, and the ability to collaborate across and support our sales, pursuit, and solution teams to ensure seamless execution of business development strategies. Responsibilities include: Opportunity Research & Identification - Conduct in-depth research to identify and assess business development opportunities across multiple industries, leveraging market trends, client needs, and competitive intelligence. Qualification & Analysis - Support qualification efforts through stakeholder mapping, competitive landscape assessments, solution reviews, and alignment of offerings with client requirements. Operational & Strategic Support: Development of client-facing and internal documentation and PowerPoint presentations Coordinate meetings and schedules Format deliverables and presentations for high-impact Ensure quality and compliance with established internal standards and client expectations Duties and responsibilities: Assist with Business Development activities from identification to contract signature Conduct independent research and analysis on new and identified opportunities to gather information to assess alignment. Utilize research to develop stakeholder analysis, competitive landscape and partner strategy. Utilize published information and sources to analyze stakeholders, competition and partners by opportunities Coordinate, plan for, source materials, and attend industry conferences as directed by Leads Assist with the research of various technology solutions against client requirements and put together recommendations Provide support to Pursuit team, Opportunity Pursuit Lead, Solution team or others for proposal responses by scheduling status meetings, developing requested templates, reviewing proposals for formatting consistency, compile content for presentations and other related tasks. Completion and compliance of administrative forms and documents Assemble large, sophisticated, master documents (expert level of Word) Review, evaluate, and summarize documents needed to respond to Request for Proposal/Offer (RFP/RFO) Analyze proposal requirements, develop response templates and requirements matrix for compliant response Develop and maintain business development opportunity artifacts including pipeline, opportunity reviews, and related proposal documents Partner with sales and pursuit staff to identify staffing requirements, align resumes, and complete necessary formsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking a Sr. Business Analyst for one of our clients in Stamford, CT. This person will be joining the Digital Transformation team and be responsible for facilitating... More cross-functional discussions, extracting, gathering and documenting business requirements, ensuring alignment in strategy and gaining stakeholder approval/gathering sign off. The Business Analyst will help develop and maintain high-quality BRDs that enable initiatives to be accurately scoped, developed and implemented ensuring business objectives are met and benefits realized. This person will spend 70% - of their day gathering requirements, documenting, conductingstakeholder interviews, and leading requirement workshops. The other 30% of their day will include cross-functional collaboration - working with product and marketing teams to ensure requirements are understood.These BRDs will play a central role in building scalable, repeatable processes for Programdelivery and AI strategy implementation for the compant. The pay will be between 50-65/hr.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for an Intermediate Product Designer to join one of Canada's largest athletic apparel retailers located in Vancouver, BC on a 12-month contract + extensions. In this role,... More this role will support the Lower funnel Product Catalog Management team. Experience with Product Data Catalogs, inter-team requirements and dependencies, and data flow diagramming is a must. Ability to work with stakeholders both business and operations is critical. Salsify experience is a nice to have.Our client is looking to hire a dynamic Business Analyst to support a large engineering team and in collaboration with stakeholders and analyse data to identify process improvements for the Product Catalog infrastructure. Identify, gather, and prioritize business, functional, and technical requirements from stakeholdersAnalyse data to identify trends, insights, and opportunities for improvementSupport implementation, testing, and configuration Support cross-functional collaboration and communications with business stakeholders Support development and maintenance of relevant documentation Participate in knowledge transfer activitiesWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Responsible for providing technical and analytical support to several large contact center sites. Utilize unified Workforce Optimization functionality to address a broad range of contact center... More functions.Participate as a key technical resource during project implementations and provide authoritative technical guidance to the customer and project team.Improve Workforce Optimization processes by mapping and analyzing them in near real-time to identify variances, bottlenecks and opportunities to streamline steps.Responsible for all activities associated with Workforce Management resource and schedule calculation, monitoring and evaluation.Demonstrate strong oral and written communication skills, with the ability to communicate technical topics to management and non-technical audiences, as well as interface with the customer on a daily basis.Provide Contact Center application support and assistance. Provide CCaaS application administration support. Identify research process improvements or develop new processes as neededAll other duties as assigned or directed.The pay range for this position is $40/hr - $55/hrWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

SUMMARYThe Business Analyst role is responsible for the creation and presentation of business/functional requirements for various departments within the company. Translating complex financial data... More into concise visual reports that effectively inform and guide decision-making. Creating training documentation and providing production support for newly delivered functionality. Assisting in testing and the implementation of various technology solutions; assisting in tracking benefits of these solutions and functioning as a liaison between IS and various departments.ESSENTIAL DUTIES AND RESPONSIBILITIES:? Maintain continuous contact with internal and/or external customers to remain current on their business needs? Document business processes and procedures to create, maintain and present business requirements, project scope, process flow diagrams, test plans and other SDLC project related documents? Identify dependencies and gaps across systems and teams, ensuring cohesive implementation of business requirements? Work with the corporate IT staff to better understand the role IT can play in addressing these functional requirements? Assist the corporate IT staff in selecting the right technology to match the functional requirements? Assist in determining the best approach for tracking financial benefits associated with IT projects? Serve as liaison between the customer group and the corporate IT staff to facilitate an effective working partnership? Assist in business process reengineering efforts associated with the implementation of projects? Provide clarity and ongoing support throughout development cycles, from concept to deployment? Support QA and UAT efforts, which include but are not limited to clarifying expected behavior and evaluating test results? Assist with production support for multiple applications? Perform selective project management and coordination of tasks on IT projects? Proactively identify issues, risks, and opportunities for process improvementWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking a Servicing Analyst to join a dynamic team at one of Canada's largest banking institutions within their Wealth Management Operations group. The team's core mission is to... More facilitate the swift and efficient transfer of assets for high net worth clients between financial institutions across Canada. The ideal candidate will have a go-getter attitude and the ability to learn new tasks and processes with an eye for detail. Collaborate with your team, leadership & internal/external business partners to resolve issues efficiently and effectively according to Industry standards. Daily responsibilities will include data entry, transfers processing, prioritizing branch inquires.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking to hire a Data Analyst to join a client of ours in Wichita, KS. This person will be responsible for taking in user requirements, exploration and profiling of data, graph... More modeling and ingestion, as well as supporting. He or she will be joining a team of data architects and other data analysts focusing on data acquisition and movement. This person will be communicating with business users, while also partnering with the engineering teams to build proper data solutions. This is a contract to hire position based in Wichita, KS.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

This business analyst will work alongside the fullstack developers to translate requirements from stakeholders into technical requirements for development. They will also be working with features and... More stories. They need to be able to have intense conversations with stakeholders and take that information into requirements. The fullstack developers will work to find solutions for case management projects and these individuals will put solutions into technical documentation.This role will be hybrid in downtown Nashville onsite 2-3 days/weekWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The commercial business analyst works closely with IT Business Partners to define and document key processes, requirements, knowledge articles, and user documentation. The Senior IT Business Analyst... More will work both on projects, as a critical team member, and with operational teams to identify communication and training to help ease the introduction of new technologies and to further improve operational processes.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less