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- Lead the strategy, delivery, and evolution of enterprise data, analytics, and AI platforms supporting business-critical functions.- Oversee DevOps, data platforms, Cognite contextualization, and... More AI/ML solutions used across communications and finance teams, with planned expansion into midstream.- Manage and mentor a blended team of 4?7 full-time employees and 10?15 contractors, including senior technologists, architects, and platform leads.- Drive the development of scalable, secure, and reusable data products using modern cloud platforms.- Partner with business stakeholders and enterprise architects to translate business priorities into technical roadmaps and platform capabilities.- Lead the design and implementation of RPA, Agentic AI, and AI/ML solutions, ensuring performance, reliability, and compliance.- Establish best practices for DevOps, MLOps, monitoring, cost optimization, and incident management.- Manage external partners and vendors while coaching internal teams on data platform best practices.- Own team operations including staffing, performance management, budgeting, and delivery of projects on time and within budget.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

a Pharmaceutical company based on San Diego, CA is seeking a technical project manager to join their team. They will be responsible for supporting Gen AI projects for the clinical. R&D and commercial... More teams. The ideal comes from a background within the pharmaceutical/life science industry and has proven experience supporting technical projects for commercial organizations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This role is onsite in Baton Rouge, LA.Day to Day:-Respond to common service, product, technical, and customer-relations questions.-Monitor & resolve service tickets for printing related incidents... More and problems-Initiate Device related trouble tickets into the customer supplied ticketing system.-Install and setup printers and apply customer configurations-Troubleshoot and resolve printer, print driver, and client system printing issues, non-reporting devices-Troubleshoot and resolve print server and print queue issues-Perform device and fleet usage analysis-Perform research related to printing related issues-Assist with the evaluation, testing, and creation of configuration templates of new devices-Maintain a high level of customer satisfaction by clarifying customer needs and ensuring that they are metWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day to Day?Partner with process owners to identify inefficiencies, risks, and gaps in current infrastructure processes?Analyze current state processes using data, metrics, and stakeholder... More input?Design and document optimized, streamlined end to end processes?Ensure redesigned processes comply with all applicable laws, rules, and regulatory requirements?Collaborate with business, technology, and automation teams to align process improvements with tooling and automation opportunities?Leverage knowledge of AI, ML, and RPA to inform future state process designs?Facilitate workshops, interviews, and working sessions with cross functional stakeholders?Produce clear documentation, process flows, and recommendations to support implementation________________________________________Job DescriptionInsight Global is seeking an AI Process Engineer for a top financial services client. This role focuses on identifying and redesigning inefficient infrastructure and technology processes to drive operational excellence, regulatory compliance, and long term sustainability. The ideal candidate brings strong process engineering expertise, a data driven mindset, and a solid understanding of how emerging technologies such as AI, machine learning, and robotic process automation can enable smarter, more efficient operations. This is a highly collaborative role working across business, technology, and automation teams to deliver meaningful, enterprise scale process improvements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A healthcare insurance provider is looking for an IT Business Analyst with healthcare domain expertise. Candidates local to Hartford, CT that can be hybrid are preferred, but this can be remote for... More the right person. This IT BA is will be someone who serves as a critical bridge between business stakeholders and technical teams, translating complex healthcare business needs into clear, actionable technical solutions. This role is responsible for eliciting, analyzing, and documenting business and technical requirements, developing detailed technical specifications, and creating comprehensive process maps to support process improvement initiatives. The analyst brings strong data analysis and data mapping experience, partnering with data and engineering teams to design and support large-scale, complex data structures and pipelines that organize, standardize, and integrate data to meet reporting, analytics, and insight-generation needs. Through close stakeholder engagement, interviews, workshops, and collaboration across clinical, operational, and IT teams, the analyst ensures alignment on business objectives, regulatory considerations, and technical feasibility while producing high-quality documentation such as BRDs, FRDs, user stories, and acceptance criteria to drive successful delivery.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

RESPONSIBILITIES?Coordinates DevOps and MLOps team activities under the direction of senior product directors and implementation leads, ensuring priorities are clearly communicated and work is... More sequenced effectively across both teams.?Produce and maintain clear Project documentation (e.g. Reporting)?Manages delivery planning and execution across platform and product workstreams, including microservices, low-code applications, document parsing pipelines, and automation tooling.?Maintains visibility into sprint-level work, dependencies, and release readiness, keeping leadership informed and escalating blockers before they impact delivery.?Introduces and enforces lightweight but effective project governance ? backlog hygiene, milestone tracking, and cross-team communication ? without creating friction for a small, fast-moving engineering team.?Helps the team balance planned product development with unplanned client-facing requests, maintaining a structured capacity model that preserves responsiveness.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

-Lead and deliver SAP FICO enhancement and project work for the Finance organization-Provide direction, coordination, and oversight to business systems analysts and support teams-Act as a liaison... More between business stakeholders and development teams, ensuring alignment on requirements and solutions-Partner with EBS Capability Leads and project teams to:Provide status updatesAlign on prioritiesSecure approvals-Gather, design, and document complex business, functional, and non-functional requirements-Analyze current processes and systems to identify enhancement opportunities-Develop and execute project plans to ensure timely and high-quality delivery-Coordinate collaboration between:Business usersSuper usersSupport teamsProject teams-Provide guidance on system upgrades and technical improvements, working closely with development teams-Monitor customer satisfaction and stakeholder expectations, ensuring successful delivery outcomesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day to Day: Insight Global is seeking a Vendor and Contracts Manager to work remotely in the Cleveland, OH. This person will work directly with the IT organization to centralize and manage contracts,... More negotiate with vendors on behalf of the business, and manage renewals. This individual will also collaborate with IT leaders and oversee external firms for large-scale contract reviews.Daily Responsibilities: ?Stand up and lead the function.?Discover, gather, and organize IT/IS contracts centrally.?Proactively manage commercial termination and renewals.?Work with technology leaders and CIO.?Ensure strategic alignment with business objectives.PR: $50-$70/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As part of the RBC ITSM Compliance & Regulatory team, the Director ensures universal and consistent adoption of ITSM practices within RBC and its group companies. Working with process owners and... More operations teams, they aim to achieve process consistency and data quality.The Director will use their knowledge of ITSM data interpretation and communication skills to produce the required evidence when representing RBC to external regulators, audit teams, and risk groups. They will also lead the organization's compliance efforts and provide expertise on ITSM practices in alignment with enterprise policies, IT risk, and technology frameworks.The Director manages activities through senior managers and managers and implements strategic plans and budgets.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Senior Business Systems Analyst (BSA) will support IT Asset Management (ITAM) governance, controls, and ServiceNow-related initiatives within a newly formed and evolving team. This role is... More focused on analyzing, tracking, and improving asset lifecycle processes across hardware and software environments, while supporting governance, risk, and compliance efforts.This individual will operate in a fast-paced, ambiguous environment and must be comfortable making recommendations, identifying gaps, and driving process improvements. The ideal candidate brings strong experience in ITAM, asset lifecycle management, and stakeholder communication, with exposure to ServiceNow being a strong asset.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less