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Mar 25, 2026

Newport News, VA

|

Software Engineering

|

Perm

|

$90k - $125k (estimate)

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Day-To-Day:An employer is looking for a Secret Data Engineer to sit remotely. This role is responsible for designing, building, and maintaining backend data pipelines that support an organizations... dashboards and reporting initiatives. The individual will ingest, clean, and process large-scale datasets related to military and defense sales, while developing and optimizing SQL queries and Python scripts to support KPI reporting and analytics. Working in a collaborative Agile environment, this role partners closely with Data Analysts, Frontend Engineers, Scrum Masters, testers, and usability teams to deliver reliable, high-quality data solutions. The position involves active participation in PI Planning, sprint ceremonies, and team status updates, as well as direct engagement with government stakeholders to gather requirements and provide program updates. The role supports a cross-functional team of 10?15 members, including multiple data engineers at varying levels, and contributes to continuous improvements in data quality, performance, and usability. Support for classified work is required based on program needs.Compensation:$95 to $125 per year annual salary. [If client has provided an exact salary, then no need to use a range; also, if the client has provided an hourly rate, then use same hourly language from the Contract/Contract-to-Hire section above.] Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role include: [description should be provided by the client since this is for a perm position- they will not receive IG benefits. If client does not provide it upon our request, we can insert something generic like "Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law."]We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jul 10, 2025

Charlottesville, VA

|

Medical Coder

|

Perm

|

$60k - $85k (estimate)

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Insight global is seeking a Coding Educator for a healthcare system in Virginia. The educator will provide consulting services to physicians, residents, allied health professionals and billing staff... to support patient care documentation, coding and billing practices according to federal, state and local regulatory compliance standards. Creates and delivers presentations to clinical faculty and billing staff.Develops training programs and delivers training and education sessions for physicians, allied health professionals, residents, and coding and billing staff to support compliance with third party documentation and billing regulatory standards, including but not limited to classroom training, web-based training and one-on-one provider observation and training sessions.Participates on clinical department Billing Quality Councils as a member of the respective councils and acts as the primary resource providing technical and regulatory expertise to the Councils.Presents findings and recommendations from internal and external audits to clinical departments and recommends solutions for implementing appropriate changes.Conducts internal reviews and provides quality review of external billing quality audits.Works with providers and department billing staff to address and resolve documentation deficiencies.Develops and implements Clinical Documentation Improvement Programs in partnership with the clinical departments.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 05, 2026

San Francisco, CA

|

QA

|

Contract

|

$46 - $57 (hourly estimate)

{"JobID":526637,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-122.39,"Longitude":37.78,"Distance":null},"State":"California","Zip":"94105","ReferenceID":"SMF-f22af552-1eb1-4274-a202-105689342ce8","PostedDate":"\/Date(1777992300000)\/","Description":"We are seeking a qualified Salesforce Quality Assurance Consultant to join a Federal Project Team. This role will involve testing complex data mappings, testing integrations between Salesforce core applications/multiple external interfaces, and creating automated test scripts.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Salesforce Quality Assurance Consultant","City":"San Francisco","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 2-3+ years of testing API\u0027s, preferebly MuleSoft Integrations- Public Sector experience- Previous government clearance/SF86 ideal","Skills":"","Industry":"QA","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":57.0000,"SalaryLow":45.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking a qualified Salesforce Quality Assurance Consultant to join a Federal Project Team. This role will involve testing complex data mappings, testing integrations between Salesforce core... applications/multiple external interfaces, and creating automated test scripts.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 22, 2026

Hunter Mill, VA

|

Programmer / Developer

|

Contract-to-perm

|

$52 - $65 (hourly estimate)

{"JobID":521742,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-77.34,"Longitude":38.95,"Distance":null},"State":"Virginia","Zip":"20190","ReferenceID":"BAL-d9d142c0-91a2-4113-beac-462325f1d428","PostedDate":"\/Date(1776858062000)\/","Description":"Our client is looking for a remote Top Secret Software Engineer to support a large federal contract. This individual will be responsible for:Contribute to all phases of the Software Development Lifecycle (SDLC), including design, development, testing, deployment, and maintenanceDevelop and enhance application features using modern programming languages and frameworksCollaborate with cross-functional teams including product owners, architects, QA, and DevOpsWrite clean, efficient, and maintainable code following secure coding and best-practice standardsTroubleshoot, debug, and resolve software defects and performance issuesParticipate in Agile ceremonies such as sprint planning, stand-ups, and retrospectivesSupport documentation efforts including technical designs and system updatesSalary ranges from $115-135,000 based on experienceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Top Secret Software Engineer (Mid Level)","City":"Hunter Mill","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Bachelor?s degree in related field Active Top Secret clearance3+ years of experience as a software engineer","Skills":"Experience with one or more programming languages such as Java, Python, csharp, JavaScript, or similarExperience with frameworks such as React or Angular (react preferred)Familiarity with agile/scrum development methodologies Experience working with APIs, databases, and cloud or hybrid environmentsUnderstanding of secure software development practicesExperience supporting federal government or DoD programsExposure to cloud platforms (AWS, Azure, or GovCloud)","Industry":"Programmer / Developer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":65.0000,"SalaryLow":52.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Our client is looking for a remote Top Secret Software Engineer to support a large federal contract. This individual will be responsible for:Contribute to all phases of the Software Development... Lifecycle (SDLC), including design, development, testing, deployment, and maintenanceDevelop and enhance application features using modern programming languages and frameworksCollaborate with cross-functional teams including product owners, architects, QA, and DevOpsWrite clean, efficient, and maintainable code following secure coding and best-practice standardsTroubleshoot, debug, and resolve software defects and performance issuesParticipate in Agile ceremonies such as sprint planning, stand-ups, and retrospectivesSupport documentation efforts including technical designs and system updatesSalary ranges from $115-135,000 based on experienceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 07, 2026

Huntsville, AL

|

Accounting

|

Contract

|

$57 - $71 (hourly estimate)

{"JobID":527889,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-86.62,"Longitude":34.7,"Distance":null},"State":"Alabama","Zip":"35808","ReferenceID":"HSV-3e2baa89-656b-4f6a-82b9-9c7f847e3487","PostedDate":"\/Date(1778170752000)\/","Description":"An employer is searching for SAP Asset Accounting (AA) Functional Analyst supporting the modernization and transformation of a large portfolio of enterprise business solutions used by a government customer. The candidate will be part of a team where complex problem solving, and communication skills are critical to success.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Remote SAP Asset Accounting Functional Analyst","City":"Huntsville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Eligible for Public Trust Clearance5+ years experience as an SAP Functional Analyst in Asset Accounting (FI-AA).Hands-on configuration experience in ECC FI-AA (asset classes, depreciation areas, account determination, settlement rules, etc.).Strong knowledge of end-to-end AA processes: acquisitions, transfers, capitalization, depreciation, retirements, settlement, and period-end close.Experience participating in workshops, Fit-Gap sessions, and functional design activities.Familiarity with SAP data migration concepts, especially for Asset Master Data and Asset Transactional Data. Bachelor?s degree in Computer Science, Software Engineering, Information Management Systems or a related discipline. Equivalent professional experience will be considered in lieu of degree.Experience extending SAP standard functionality using ABAP Objects and other modern SAP technologies.","Skills":"Experience with SAP S/4HANA Asset Accounting and the Universal Journal (ACDOCA).Familiarity with S/4 Fiori applications for Asset Management.Experience in federal government or public sector SAP environments.Experience participating in S/4 migration projects (greenfield, brownfield, SDT).SAP Certification preferred SAFe experience and/or certification","Industry":"Accounting","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":71.0000,"SalaryLow":56.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An employer is searching for SAP Asset Accounting (AA) Functional Analyst supporting the modernization and transformation of a large portfolio of enterprise business solutions used by a government... customer. The candidate will be part of a team where complex problem solving, and communication skills are critical to success.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 13, 2026

Providence, VA

|

Programmer / Developer

|

Perm

|

$170k - $180k (estimate)

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?Lead development of ServiceNow ITAM solutions across HAM, SAM, and SaaS?Design and build asset lifecycle workflows, reconciliation logic, and normalization rules?Develop and enhance ServiceNow... integrations with external systems?Ensure CMDB and asset data accuracy, integrity, and compliance?Conduct unit, system, and integration testing?Troubleshoot ITAM and asset data issues?Build dashboards, reports, and performance analytics for asset visibility?Participate in architecture and design sessions?Gather and translate ITAM-related requirements into scalable solutions?Create and maintain technical documentation?Support and mentor junior developers on ITAM best practices?Deliver client-facing demos and technical walkthroughs (often in person)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 10, 2026

Burlington, MA

|

Network Engineer

|

Contract

|

$32 - $40 (hourly estimate)

{"JobID":517489,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-71.2011,"Longitude":42.5085,"Distance":null},"State":"Massachusetts","Zip":"01803","ReferenceID":"PHL-30bcf3d7-0262-4831-8175-5daf89b4d805","PostedDate":"\/Date(1775831559000)\/","Description":"We are seeking a NOC Analyst to provide 24/7 monitoring and incident response for mission-critical healthcare SaaS platforms supporting federal CMS programs. This role is the first line of defense for production systems, responsible for detecting issues, executing runbooks, and escalating when needed to ensure platform stability and customer satisfaction. The ideal candidate has strong technical troubleshooting skills, experience with monitoring and observability tools, and the ability to work effectively in a follow-the-sun operations model with global teams. Key Responsibilities ?Monitor production systems 24/7 using observability platforms (DataDog \u0026 PagerDuty) to detect anomalies, alerts, and incidents ?Respond to incidents within SLA, perform initial triage, execute runbooks, and engage on-call engineers when necessary ?Log and manage incidents in ITSM platforms (Jira Service Management, ServiceNow) with accurate categorization, priority, and documentation ?Execute documented runbooks for common issues (application restarts, health checks, certificate renewals) ?Familiarity with remote access methods such as SSH, CLI-based VM management and AWS console, along with support and management of containerized environments (Docker/Kubernetes) ?Perform health checks and proactive monitoring to identify degradation before customer impact ?Coordinate with engineering, SRE, and service delivery teams during major incidents and change windows ?Maintain shift handoff documentation and participate in daily operational standup meetings ?Escalate incidents appropriately based on severity, customer impact, and technical complexity ?Document known errors, workarounds, and lessons learned to improve operational knowledge baseWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Remote NOC Analyst - Night Shift","City":"Burlington","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?1?3+ years of experience in NOC, IT operations, technical support, or similar monitoring roles ?Experience with monitoring and observability tools - MUST have worked with Datadog?Incident management and ITSM platforms (Jira Service Management, ServiceNow, PagerDuty) ?Moderate understanding of cloud infrastructure (AWS, Azure, GCP), APIs, and web services, i.e. AWS SysOps Associate certification / equivalent. ?Strong troubleshooting skills and ability to follow technical runbooks under pressure ?Excellent written and verbal communication skills for incident updates and handoffs ?Ability to work 3 days on 4 days off 12-hour shifts (night/day shifts)","Skills":"?Experience in healthcare, government, or regulated environments (HIPAA, CMS compliance) ?ITIL v4 Foundation certification ?Familiarity with scripting (PowerShell, Python, Bash) for basic automation tasks ?Experience supporting SaaS or cloud-native applications ?Understanding of networking concepts (DNS, load balancers, firewalls, SSL/TLS)","Industry":"Network Engineer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":40.0000,"SalaryLow":32.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking a NOC Analyst to provide 24/7 monitoring and incident response for mission-critical healthcare SaaS platforms supporting federal CMS programs. This role is the first line of defense... for production systems, responsible for detecting issues, executing runbooks, and escalating when needed to ensure platform stability and customer satisfaction. The ideal candidate has strong technical troubleshooting skills, experience with monitoring and observability tools, and the ability to work effectively in a follow-the-sun operations model with global teams. Key Responsibilities ?Monitor production systems 24/7 using observability platforms (DataDog & PagerDuty) to detect anomalies, alerts, and incidents ?Respond to incidents within SLA, perform initial triage, execute runbooks, and engage on-call engineers when necessary ?Log and manage incidents in ITSM platforms (Jira Service Management, ServiceNow) with accurate categorization, priority, and documentation ?Execute documented runbooks for common issues (application restarts, health checks, certificate renewals) ?Familiarity with remote access methods such as SSH, CLI-based VM management and AWS console, along with support and management of containerized environments (Docker/Kubernetes) ?Perform health checks and proactive monitoring to identify degradation before customer impact ?Coordinate with engineering, SRE, and service delivery teams during major incidents and change windows ?Maintain shift handoff documentation and participate in daily operational standup meetings ?Escalate incidents appropriately based on severity, customer impact, and technical complexity ?Document known errors, workarounds, and lessons learned to improve operational knowledge baseWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 07, 2026

Burlington, MA

|

Network Engineer

|

Contract

|

$32 - $40 (hourly estimate)

{"JobID":515730,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-71.2011,"Longitude":42.5085,"Distance":null},"State":"Massachusetts","Zip":"01803","ReferenceID":"PHL-266b9a03-a0bd-4b66-8ea7-8d5669af42ca","PostedDate":"\/Date(1775524902000)\/","Description":"We are seeking a NOC Analyst to provide 24/7 monitoring and incident response for mission-critical healthcare SaaS platforms supporting federal CMS programs. This role is the first line of defense for production systems, responsible for detecting issues, executing runbooks, and escalating when needed to ensure platform stability and customer satisfaction. The ideal candidate has strong technical troubleshooting skills, experience with monitoring and observability tools, and the ability to work effectively in a follow-the-sun operations model with global teams. Key Responsibilities ?Monitor production systems 24/7 using observability platforms (DataDog \u0026 PagerDuty) to detect anomalies, alerts, and incidents ?Respond to incidents within SLA, perform initial triage, execute runbooks, and engage on-call engineers when necessary ?Log and manage incidents in ITSM platforms (Jira Service Management, ServiceNow) with accurate categorization, priority, and documentation ?Execute documented runbooks for common issues (application restarts, health checks, certificate renewals) ?Familiarity with remote access methods such as SSH, CLI-based VM management and AWS console, along with support and management of containerized environments (Docker/Kubernetes) ?Perform health checks and proactive monitoring to identify degradation before customer impact ?Coordinate with engineering, SRE, and service delivery teams during major incidents and change windows ?Maintain shift handoff documentation and participate in daily operational standup meetings ?Escalate incidents appropriately based on severity, customer impact, and technical complexity ?Document known errors, workarounds, and lessons learned to improve operational knowledge baseWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Remote NOC Analyst - Day Shift","City":"Burlington","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?1?3+ years of experience in NOC, IT operations, technical support, or similar monitoring roles ?Experience with monitoring and observability tools - MUST have worked with Datadog?Incident management and ITSM platforms (Jira Service Management, ServiceNow, PagerDuty) ?Moderate understanding of cloud infrastructure (AWS, Azure, GCP), APIs, and web services, i.e. AWS SysOps Associate certification / equivalent. ?Strong troubleshooting skills and ability to follow technical runbooks under pressure ?Excellent written and verbal communication skills for incident updates and handoffs ?Ability to work 3 days on 4 days off 12-hour shifts (night/day shifts)","Skills":"?Experience in healthcare, government, or regulated environments (HIPAA, CMS compliance) ?ITIL v4 Foundation certification ?Familiarity with scripting (PowerShell, Python, Bash) for basic automation tasks ?Experience supporting SaaS or cloud-native applications ?Understanding of networking concepts (DNS, load balancers, firewalls, SSL/TLS)","Industry":"Network Engineer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":40.0000,"SalaryLow":32.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking a NOC Analyst to provide 24/7 monitoring and incident response for mission-critical healthcare SaaS platforms supporting federal CMS programs. This role is the first line of defense... for production systems, responsible for detecting issues, executing runbooks, and escalating when needed to ensure platform stability and customer satisfaction. The ideal candidate has strong technical troubleshooting skills, experience with monitoring and observability tools, and the ability to work effectively in a follow-the-sun operations model with global teams. Key Responsibilities ?Monitor production systems 24/7 using observability platforms (DataDog & PagerDuty) to detect anomalies, alerts, and incidents ?Respond to incidents within SLA, perform initial triage, execute runbooks, and engage on-call engineers when necessary ?Log and manage incidents in ITSM platforms (Jira Service Management, ServiceNow) with accurate categorization, priority, and documentation ?Execute documented runbooks for common issues (application restarts, health checks, certificate renewals) ?Familiarity with remote access methods such as SSH, CLI-based VM management and AWS console, along with support and management of containerized environments (Docker/Kubernetes) ?Perform health checks and proactive monitoring to identify degradation before customer impact ?Coordinate with engineering, SRE, and service delivery teams during major incidents and change windows ?Maintain shift handoff documentation and participate in daily operational standup meetings ?Escalate incidents appropriately based on severity, customer impact, and technical complexity ?Document known errors, workarounds, and lessons learned to improve operational knowledge baseWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 20, 2026

Windsor Mill, MD

|

System Administrator

|

Contract

|

$47 - $59 (hourly estimate)

{"JobID":520823,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-76.78,"Longitude":39.33,"Distance":null},"State":"Maryland","Zip":"21244","ReferenceID":"DC0-c0af9f7c-9c69-4aff-a03a-b2de5052bdc2","PostedDate":"\/Date(1776711139000)\/","Description":"? Responsible for providing technical and analytical support to several large contact center sites. ? Utilize unified Workforce Optimization functionality to address a broad range of contact center functions.? Participate as a key technical resource during project implementations and provide authoritative technical guidance to the customer and project team.? Improve Workforce Optimization processes by mapping and analyzing them in near real-time to identify variances, bottlenecks and opportunities to streamline steps.? Responsible for all activities associated with Workforce Management resource and schedule calculation, monitoring and evaluation.? Demonstrate strong oral and written communication skills, with the ability to communicate technical topics to management and non-technical audiences, as well as interface with the customer on a daily basis.? Provide Contact Center application support and assistance. ? Provide CCaaS application administration support. Identify research process The pay range for this position is $45/hr - $60/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Verint Implementation Specialist","City":"Windsor Mill","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 5 years of experience supporting Call Center platforms. ? 3 years of experience as a Call Center Systems Administrator. ? Experience in scripting, supporting and implementing Call Center functions and services. ? Experience with supporting Call Center Applications such as AWS Connect or Genesys. Experience in workforce management tools including Verint Open CCaaS Platform.","Skills":"? Experience in developing Customer Service and Support initiatives. ? Strong organizational and project management skills: ability to work under tight deadlines and produce high quality deliverables. ? Demonstrated excellence in research and writing ability. ? Strong written and verbal communication, analytical and presentation skills; ability to engage clients and respond effectively to questions. ? Self-starter, highly motivated individual who adapts to a dynamic work environment. ? Strong attention to detail with an ability to operate effectively across multiple priorities. Prior Federal government experience","Industry":"System Administrator","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":59.0000,"SalaryLow":47.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

? Responsible for providing technical and analytical support to several large contact center sites. ? Utilize unified Workforce Optimization functionality to address a broad range of contact center... functions.? Participate as a key technical resource during project implementations and provide authoritative technical guidance to the customer and project team.? Improve Workforce Optimization processes by mapping and analyzing them in near real-time to identify variances, bottlenecks and opportunities to streamline steps.? Responsible for all activities associated with Workforce Management resource and schedule calculation, monitoring and evaluation.? Demonstrate strong oral and written communication skills, with the ability to communicate technical topics to management and non-technical audiences, as well as interface with the customer on a daily basis.? Provide Contact Center application support and assistance. ? Provide CCaaS application administration support. Identify research process The pay range for this position is $45/hr - $60/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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