Job Search Results for analyst

We are looking for an experienced Senior IT Systems Analyst with deep expertise in Contact Center operations to support our Contact Center Transformation Program. This role will collaborate closely... More with the product owner and key business stakeholders to define the programs charter, vision, backlog, epics, features, and more. The analyst will play a key role in coordinating and supporting the implementation of new features across Contact Center Operations and Technology Enablement. A strong working knowledge of Genesys Cloud Platform and Microsoft Dynamics 365 is essential to ensure alignment between platform capabilities and business objectives.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

We are looking to hire a Data Analyst to assist in the sales compensation management for this division. The ideal candidate is someone that can analyze global sales data and make recommendations to... More upper leadership based on their findings. We are looking for someone that has strong technical skills, but equally as strong communication skills to present these findings.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A large financial organization is seeking an Application Support Analyst (ACH) for a contract opportunity through the end of the year (with a likelihood for extensions into next year & potential for... More hire). This individual will be responsible for ensuring the stability, performance, and usability of business-critical ACH applications. Youll work closely with end users, developers, and IT teams to troubleshoot issues, implement new solutions, and optimize application functionality across the organization.Key Responsibilities:Incident & Problem ManagementOwn the incident management process for application-related issues.Act as the final escalation point for technical issues, performing root cause analysis and resolution.Minimize service disruptions and ensure timely restoration of services within SLA targets.Monitoring & TroubleshootingMonitor application performance and proactively identify potential issues.Resolve application errors and bugs, working with development teams when needed.Use diagnostic tools and logs to investigate and resolve complex problems.Documentation & StandardsDevelop and maintain support documentationEstablish and enforce application support standards and best practices.User Support & TrainingProvide expert-level support and guidance to end users and internal teams.Assist in onboarding and training new team members on supported applications.Communicate technical information clearly to non-technical audiences.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Were looking for a strategic and detail-oriented Business Analyst to support the evolution of our RTT (Real-Time Transaction) digital ordering platform, which powers mobile app experiences for... More customers. This role will play a key part in bridging business needs with technical execution, helping drive enhancements to both the customer-facing platform and internal development tools.Key Responsibilities:Partner with cross-functional teams to define and document business requirements for RTT platform enhancements.Analyze current workflows and identify opportunities to improve the mobile app-based digital ordering experience.Support on-the-ground development efforts by translating business goals into actionable technical tasks.Collaborate with developers to optimize internal tools that support RTT scalability and performance.Monitor progress toward RTT platform goals and provide insights to guide prioritization and decision-making.Conduct gap analyses to uncover inefficiencies or unmet needs in the current system.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

This Order Processing Analyst will be responsible for ensuring the security and accountability of inventory through transaction documents, process and procedure verification, and system review. They... More will develop and execute replenishment strategies, conduct physical inventories and leads cycle counts. Analyzes and when able, corrects cycle count discrepancies. They will complete audits for incoming and outgoing shipments to assure quality and accuracy. They will also compile and document all transactions for data entry. will be responsible for providing courteous and professional customer service in response to incoming phone calls for spare parts quotes, order placement, repair and warranty service, tracking of orders/shipments, address billing inquiries, etc. They will manage customer accounts including SMI (Supplier Managed Inventory) programs, as well as advise customers on deliveries and investigate shipping issues. They will be expected to maintain professional courtesy and demeanor in all customer interactions and be able to utilize Baan ERP and other software programs to accomplish job tasks.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for a senior business analyst to join one of our clients in Charlotte NC. Work schedule is hybrid 3 days on-site, 2 days WFH. This role is supporting their Data Quality and... More Control Executive teams. The BA will be engaging with both technical teams and business partners/stakeholders. Responsible for capturing and refining business and/or system requirements. Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team. Possess a working knowledge of the business and/or technical domain based on their specialization. Leverages experience and understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem (manual or through software). Gathers & catalogs functional, non-functional, and technical requirements for stakeholder requests. Determines the impact of modifications and enhancements on the application. Acts as the product(s) subject matter expert to support scope and requirement decisions. Ensures changes to the application are compliant with bank standards and policies. Assists users and development team with application testing and troubleshooting and may help configure test solutions to validate functional and system needs. Identifies, document and troubleshoot application related problems. Documents process, procedures and workflows associated with applications. Leads or participate in continuous improvement efforts, building expertise in creating, analyzing, and improving processes.Pay is 70.24/hour.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The Automation Analyst will lead automation initiatives by applying technical and process expertise. They will work across IT and business teams to design, build, and test automation solutions that... More meet enterprise needs. They manage projects from start to finishincluding planning, development, deployment, and handoffs to support teamsand help resolve issues to ensure successful execution. They also guide and support staff to maintain quality and consistency in automation efforts.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

This specialty insurance company is looking for a Business Analyst to join their product team. This role will focus on a large digital transformation project of their underwriting work bench.... More Additionally, this BA will help with process improvements, requirements gathering on a project basis, and acting as a laison between Business & IT teams. The digital transformation project includes insurance policy and billing system integrations and configurations, implementing new lines of business and companies into corporate policy and billing platforms, insurance web portals, reporting and documenting generation projects. A strong candidate will have insurance industry experience, strong knowledge of SDLC, and strong business analysis experience.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for a data analyst o support one of its Jacksonville clients with their Digital Expansion Initiative. This individual will be responsible for data analysis and reporting... More from CRM systems and e-commerce platforms. They will develop and maintain KPI dashboards, manage campaign execution, and partner with stakeholders to support data-driver decision-making. This hourly rate for this role ranges from $40-$47/hr.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

We are seeking a highly experienced Senior Epic Cadence Analyst to support clinical operations through expert-level system administration and build capabilities within the Epic platform. This role is... More focused on hands-on build worknot trainingso we are looking for someone who has deep experience configuring, maintaining, and supporting the Cadence module. The ideal candidate will be a self-starter with strong technical skills and the ability to work independently in a remote environment, while also being open to occasional onsite collaboration.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less