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Jul 16, 2025

Chicago, IL

|

Programmer / Developer

|

Contract,Perm Possible

|

$22 - $28 (hourly estimate)

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This Senior Developer will be working at a global hotel chain on multiple projects that need ongoing development. This team supports 3 areas within the dev space: Group Sales, Luxury Travel program,... and Corporation discount. This will be about 70% back end development, and 30% front end. The current framework is Java Springboot (backend) across all the portfolios. The frontend is mix of Angular and React, and some of the rewrites (frontend) is happening using next.js. Expert level on Angular and React is a must, and Next.Js is more of a bonus. Responsibilities will include:?Implement and maintain scalable full stack applications using modern Java and JavaScript frameworks?Build and integrate microservices, RESTful APIs, and backend components using Spring Boot and Java?Design and manage relational databases and data structures (SQL and JSON)?Develop responsive front-end features using React, Angular, or Next.js?Ensure clean, maintainable code with a focus on performance and security?Participate in code reviews, system design sessions, and agile sprint planning?Use GitLab and Docker for CI/CD workflows, containerization, and deployments?Collaborate with product managers and UX designers using tools like Jira and Confluence?Assist with troubleshooting, debugging, and support across the stack?Contribute to a positive team environment and share knowledge with peersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Nov 04, 2025

Seattle, WA

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Programmer / Developer

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Perm

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$96k - $120k (estimate)

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Our client, a major cruise line in the industry is looking to bring on a devops engineer. In this role, you?ll design and maintain CI/CD pipelines, collaborate with engineering and data teams to... optimize Snowflake and AWS infrastructure, and automate provisioning using Terraform and Ansible. You?ll manage containerized applications with Kubernetes and Docker, set up monitoring and alerting systems, and contribute to code reviews and performance tuning. The position also calls for technical leadership and cross-functional collaborationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Oct 10, 2025

Chicago, IL

|

Architect

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Contract-to-perm

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$27 - $34 (hourly estimate)

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Responsibilities will include: ?Translate business problems in a variety of business areas into well-defined data science projects, ensuring alignment with business goals, scope, and defined KPIs.?Design, implement, and optimize advanced machine learning and optimization models to address complex business challenges.?Collaborate with cross-functional teams, including engineering, data, and business stakeholders, ensuring clear communication, seamless integration of data-driven solutions.?Monitor model performance in production, refining algorithms and processes to adapt to real-world data and evolving business needs.?Create and maintain detailed documentation for models, methodologies, and workflows to support team knowledge-sharing.?Conduct testing and validation of models to ensure robustness, scalability, and reliability in production environments.?Present data-driven insights, findings, and product outcomes to stakeholders in a clear, actionable manner.?Stay updated on the latest advancements in machine learning and optimization, integrating innovative techniques and tools into projects.?Mentor junior data scientists by providing technical guidance, reviewing work, and fostering their professional development.?Demonstrate a commitment to ethical data science, ensuring Hyatt?s models and solutions are developed with fairness, transparency, and integrity.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"INTL - Data Scientist for Decision Science - Mexico","City":"Chicago","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Master?s degree in computer science, statistics, industrial engineering, or related fields required, PhD preferred.?5+ years of experience in data science, operations research, or related area (2+ years for candidates with PhD).?Expertise in operations research modeling (LP, IP, MIP) and tools (CPLEX, Gurobi, etc).?Mathematic programming, linear programming, Integer programming, and MIP (mixed Integer programming). ?Decision science background -Experience building optimization models from scratch to solve problems and make decisions for the marketing team?Experience in developing and deploying solutions in a Cloud environment (AWS, Azure, GCP) with large datasets.?Expertise in building machine learning models, including supervised, unsupervised, and deep learning methods.?Expertise in feature engineering, model evaluation, and hyperparameter tuning.?Expertise in Python, SQL, and Spark, and a broad array of machine learning frameworks (Scikit-Learn, XGBoost, Tensorflow, PyTorch, MXNet, LLM, etc).?Experience with streaming data architectures.?Experience operating in an Agile Methodology environment.?Experience with DevOps and CI/CD concepts.?Excellent communication and teamwork skills.","Skills":"-AWS-Someone who has worked in supply chain, retail, logistics, and manufacturing would be a good fit-Exposure to hospitality/hotel industry-Built models for marketing teams","Industry":"Architect","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":34.0000,"SalaryLow":27.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

This Data Scientist will be working in a 6 month contract to hire model, where the first 6 months will be remote, and once they are offered a permanent role with the client they will come into the... office in Mexico City on a hybrid basis. This is a large global hotel company, and this Data Scientist needs to have hands on experience building optimization models from scratch to optimize marketing campaigns and prioritize resources for sales teams. This role requires deep understanding of ML modeling and deep understanding of optimization model (mathematic programming, operations research, etc). They need to build the optimization model from scratch to solve problems and make decisions for the marketing team. Responsibilities will include: ?Translate business problems in a variety of business areas into well-defined data science projects, ensuring alignment with business goals, scope, and defined KPIs.?Design, implement, and optimize advanced machine learning and optimization models to address complex business challenges.?Collaborate with cross-functional teams, including engineering, data, and business stakeholders, ensuring clear communication, seamless integration of data-driven solutions.?Monitor model performance in production, refining algorithms and processes to adapt to real-world data and evolving business needs.?Create and maintain detailed documentation for models, methodologies, and workflows to support team knowledge-sharing.?Conduct testing and validation of models to ensure robustness, scalability, and reliability in production environments.?Present data-driven insights, findings, and product outcomes to stakeholders in a clear, actionable manner.?Stay updated on the latest advancements in machine learning and optimization, integrating innovative techniques and tools into projects.?Mentor junior data scientists by providing technical guidance, reviewing work, and fostering their professional development.?Demonstrate a commitment to ethical data science, ensuring Hyatt?s models and solutions are developed with fairness, transparency, and integrity.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Sep 15, 2025

Dallas, TX

|

Architect (Engineering)

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Contract,Perm Possible

|

$59 - $74 (hourly estimate)

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The Senior Solutions Engineer (SE) is a key member of the international technology team, serving as a strategic technical advisor and solutions architect for global business partners. This role... focuses on web and mobile-native development, cloud architecture, and digital consumer experiences. The SE ensures that technical solutions meet quality standards, end-user functional requirements, architectural principles, and measurable performance benchmarks.A successful SE is a collaborative, culturally competent relationship-builder with strong communication skills, strategic thinking, and technical acumen. This individual operates with core values such as accountability, transparency, and a passion for learning and sharing knowledge. The SE will coordinate with product and project teams to support partner needs including new market entries, digital platform launches, and ongoing success initiatives.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 26, 2025

Honolulu, HI

|

Electrical Engineering

|

Perm

|

$85k - $128k (estimate)

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Compensation: $85-128K annual salary. Relo package available for non-local candidates. Exact compensation may vary based on several factors, including skills, experience, and education.Benefits:... Benefits provided may differ by role and location, including: Unlimited Vacation Plan with No Preset Maximums Medical/Rx Health Savings Account (HSA) Dental/Vision Short/Long-Term Disability Employee Assistance Program (EAP) 401(k) Plan Education AssistanceDay to Day: A leading supplier of building automation products and services is partnering with Insight Global to hire a Sr. Field Service Engineer to supervise a Field Service Engineering team for their organization. You will apply your leadership skills to improve team performance. You will ensure engagement in new opportunities for market penetration, team deployment, and sales growth. You will liaise with multiple factions to help prevent and resolve customer problems and explore additional revenue-generating opportunities. You will drive and improve metric reporting procedures and own financial metrics, targets and budgets. You will lead quick and effective closure of any improvement opportunities. You will define team expectations and communicate those to stakeholder. You will act as mentor to train and develop future managers. Key Responsibilities:Supervise team activities and performanceCollect and report performance metricsDevelop team and team membersIdentify opportunities for process improvementAssign and supervise project workWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Mar 22, 2024

Minneapolis, MN

|

Managerial / Professional

|

Perm

|

$80k - $85k (estimate)

{"JobID":347049,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-93.2475454545455,"Longitude":44.9738181818182,"Distance":null},"State":"Minnesota","Zip":"55419","ReferenceID":"DGO-50fe09e3-74a7-47ac-a542-980459162341","PostedDate":"\/Date(1711124168000)\/","Description":"The District Manager is responsible for growing sales and cash flow by directing the operational activities of multiple locations and performing all actions necessary to manage a district, including: hiring, training, coaching, supervising, disciplining and evaluating General Managers and other employees; determining district metrics; directing personnel and providing infrastructure and oversight to facilitate each bakery in achieving district metrics; and ensuring district-wide compliance with mission, brand, culture and legal requirements. Responsibilities Include, but are not limited to: Directing the work of General Managers and other employees by: * Managing 6-12 General Managers and a geographic region of approximately 5-15 * Interviewing and hiring General Managers and making promotion decisions * Supervising, directing, training, and coaching General Managers and other employees * Evaluating and reviewing General Manager performance including preparing and conducting performance reviews and preparing and administering corrective actions * Conducting regular district management team meetings/conference calls, profit and loss statement reviews, and quarterly operational reviews * Creating and communicating district expectations and ensuring General Managers are held accountable to results * Supporting General Managers during execution of initiatives, ensuring operational excellence and business results * Supporting district management teams to be successful by, among others, identifying, communicating, and resolving field operational issues * Creating career development plans and preparing General Managers for succession planning opportunitiesWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"District Manager","City":"Minneapolis","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-Must have a minimum of 5 years\u0027 experience as a general manager, multi-unit, or district manager within the food service, hospitality, or retail industry-Must show demonstrated success leading, coaching, and developing employees-Must be able to travel 50% of the time-Must be familiar with federal and state employment, safety, and food regulations-Must be able to work varied hours/days as business dictates including early hours as early as 3am and weekends up to 50 hours per week on a regular basis-Must possess or acquire, a ServSafe Certification prior to completion of leadership training and any local requirements such as choke saver, allergen training, county certificate, food handlers\u0027 card, etc.-Experience supervising multiple units","Skills":"bakery management","Industry":"Managerial / Professional","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":85000.0000,"SalaryLow":80000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The District Manager is responsible for growing sales and cash flow by directing the operational activities of multiple locations and performing all actions necessary to manage a district, including:... hiring, training, coaching, supervising, disciplining and evaluating General Managers and other employees; determining district metrics; directing personnel and providing infrastructure and oversight to facilitate each bakery in achieving district metrics; and ensuring district-wide compliance with mission, brand, culture and legal requirements. Responsibilities Include, but are not limited to: Directing the work of General Managers and other employees by: * Managing 6-12 General Managers and a geographic region of approximately 5-15 * Interviewing and hiring General Managers and making promotion decisions * Supervising, directing, training, and coaching General Managers and other employees * Evaluating and reviewing General Manager performance including preparing and conducting performance reviews and preparing and administering corrective actions * Conducting regular district management team meetings/conference calls, profit and loss statement reviews, and quarterly operational reviews * Creating and communicating district expectations and ensuring General Managers are held accountable to results * Supporting General Managers during execution of initiatives, ensuring operational excellence and business results * Supporting district management teams to be successful by, among others, identifying, communicating, and resolving field operational issues * Creating career development plans and preparing General Managers for succession planning opportunitiesWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Oct 08, 2025

Dallas, TX

|

Managerial / Professional

|

Perm

|

$170k - $175k (estimate)

{"JobID":453130,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-96.76,"Longitude":32.79,"Distance":null},"State":"Texas","Zip":"75204","ReferenceID":"DAL-db25af5e-7760-473c-935d-fafab03b4f48","PostedDate":"\/Date(1759935930000)\/","Description":"We?re looking for a global-minded, user-centric leader to join our international technology team as a Manager of Product Management. This role will lead a team of 3?5 product managers and UX designers, driving strategy and execution across digital and operational products that delight guests, empower franchise partners, and scale across diverse markets. You?ll collaborate with engineering, design, operations, and franchise brand partners to ensure our technology reflects the richness of the cultures and communities we serve. You?ll be responsible for growing our footprint in existing countries, enabling new market entries, and delivering measurable business outcomes.Key Responsibilities-Define and drive the vision, strategy, and roadmap for international omnichannel products?spanning both physical retail/restaurant and digital experiences.-Lead product discovery, experimentation, and UX research/design collaboration to uncover guest and operator needs worldwide.-Translate insights into clear product requirements, KPIs, and prioritized roadmaps focused on user journeys and business outcomes.-Partner with global franchise teams to adapt and scale solutions across markets while maintaining brand consistency.-Track success through adoption, satisfaction, operational efficiency, and revenue growth.-Mentor and develop product managers?hiring, grooming, promoting, and managing performance.-Champion design thinking as a strategic driver for product development and customer experience.-Demonstrate executive presence and communicate effectively across all levels of the organization.-Lead with empathy and cultural fluency, leveraging a multicultural background and ideally multilingual capabilities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Senior Manager of INTL Product Management","City":"Dallas","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-8+ years of product management experience, including B2C and ops-facing retail/QSR/hospitality technology.-1?3 years of people management experience, including hiring and performance management.-Proven success building and scaling omnichannel customer-facing products across multiple countries.-Experience working with UX research and design teams, with a strong grasp of design thinking and its impact on business KPIs.-Strong cross-cultural collaboration skills; ability to thrive with international teams and partners.-Multilingual fluency and multicultural life/work experience highly valued.-Analytical and data-driven mindset, balancing guest experience with business outcomes.-Exceptional communication and stakeholder management skills.-Comfortable delivering across onsite and online product experiences, with fluency in modern technology architecture and AI-infused creativity.","Skills":"","Industry":"Managerial / Professional","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":175000.0000,"SalaryLow":170000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We?re looking for a global-minded, user-centric leader to join our international technology team as a Manager of Product Management. This role will lead a team of 3?5 product managers and UX... designers, driving strategy and execution across digital and operational products that delight guests, empower franchise partners, and scale across diverse markets. You?ll collaborate with engineering, design, operations, and franchise brand partners to ensure our technology reflects the richness of the cultures and communities we serve. You?ll be responsible for growing our footprint in existing countries, enabling new market entries, and delivering measurable business outcomes.Key Responsibilities-Define and drive the vision, strategy, and roadmap for international omnichannel products?spanning both physical retail/restaurant and digital experiences.-Lead product discovery, experimentation, and UX research/design collaboration to uncover guest and operator needs worldwide.-Translate insights into clear product requirements, KPIs, and prioritized roadmaps focused on user journeys and business outcomes.-Partner with global franchise teams to adapt and scale solutions across markets while maintaining brand consistency.-Track success through adoption, satisfaction, operational efficiency, and revenue growth.-Mentor and develop product managers?hiring, grooming, promoting, and managing performance.-Champion design thinking as a strategic driver for product development and customer experience.-Demonstrate executive presence and communicate effectively across all levels of the organization.-Lead with empathy and cultural fluency, leveraging a multicultural background and ideally multilingual capabilities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Nov 03, 2025

Grand Ronde, OR

|

Managerial / Professional

|

Perm

|

$84k - $122k (estimate)

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Coordinates resolution of productivity and service issues across all IT teams.Key Responsibilities: ?Lead IT Systems Technicians and Administrators in daily support, configuration, and maintenance of enterprise systems, desktop PCs, and AV equipment. ?Manage hiring, training, coaching, and work assignments for Systems Admin and Service Desk teams. ?Implement procedures to deliver high-quality service to internal and external users.?Define processes for project requests, prioritization, documentation, break-fix tasks, and asset control. ?Coordinate cross-team collaboration to resolve productivity and technical issues.?Establish preventive maintenance and change control processes to ensure system reliability and minimize business impact. ?Develop security, integrity, and recovery procedures for assigned systems. ?Review team workflows and recommend staffing adjustments to meet business needs. ?Monitor system utilization and recommend optimizations. ?Ensure compliance with regulatory requirements and internal standards. ?Assess training needs and create programs to improve system use and efficiency. ?Participate in system evaluation, selection, and implementation as project manager or team member.Environmental Factors and Conditions/Physical Requirements:?Work is performed in an office environment with occasional exposure to tobacco smoke and noise common to gaming environments.?Work is subject to frequent sitting for significant periods of time, and occasional walking, bending, reaching, and lifting up to 60 pounds.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Supervisor","City":"Grand Ronde","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Bachelor?s degree and four (4) years? experience supervising frontline technical support staff or equivalent mix of education, training, and experience required.?Four+ years system administration experience required.?High security gaming license issued by the Grand Ronde Gaming Commission. ?Experience Supervising technical staff and coordinating service desk operations. ?Experience providing technical support to end users and administering enterprise applications and systems. ?Experience communicating technical concepts clearly in writing and verbally; Building and maintaining effective working relationships across teams.?IT governance and regulatory frameworks (COBIT, ITIL, PCI, HIPAA, NIGC MICS). ?Computer hardware, software, networking fundamentals, architecture, and peripherals. ?Systems administration with focus on casino and hospitality platforms. ?Service desk operations, including SLAs, policies, reporting, and documentation. ?Incident management and trouble-ticketing processes.","Skills":"?Prior experience in a casino IT environment preferred.","Industry":"Managerial / Professional","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":122045.0000,"SalaryLow":83914.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A client of Insight Global is looking for an IT Production Supervisor to join their team 5-days onsite in Grand Ronde, Oregon. This individual reports to the IT Manager and oversees the System... Administration and Service Desk teams. They will be responsible for daily support, configuration, and maintenance of enterprise systems, desktop PCs, and audio-visual equipment. Coordinates resolution of productivity and service issues across all IT teams.Key Responsibilities: ?Lead IT Systems Technicians and Administrators in daily support, configuration, and maintenance of enterprise systems, desktop PCs, and AV equipment. ?Manage hiring, training, coaching, and work assignments for Systems Admin and Service Desk teams. ?Implement procedures to deliver high-quality service to internal and external users.?Define processes for project requests, prioritization, documentation, break-fix tasks, and asset control. ?Coordinate cross-team collaboration to resolve productivity and technical issues.?Establish preventive maintenance and change control processes to ensure system reliability and minimize business impact. ?Develop security, integrity, and recovery procedures for assigned systems. ?Review team workflows and recommend staffing adjustments to meet business needs. ?Monitor system utilization and recommend optimizations. ?Ensure compliance with regulatory requirements and internal standards. ?Assess training needs and create programs to improve system use and efficiency. ?Participate in system evaluation, selection, and implementation as project manager or team member.Environmental Factors and Conditions/Physical Requirements:?Work is performed in an office environment with occasional exposure to tobacco smoke and noise common to gaming environments.?Work is subject to frequent sitting for significant periods of time, and occasional walking, bending, reaching, and lifting up to 60 pounds.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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