Deerfield Beach, FL
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Business Analyst (BA)
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Contract
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$25 - $31 (hourly estimate)
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We are seeking a hybrid Business Analyst / Service Desk Analyst to support both technical troubleshooting and business process improvement initiatives. This role is ideal for professionals with 13... years of service desk or application support experience who are ready to grow into a business analyst role. Youll work closely with internal stakeholders, including dealership teams, to resolve issues, gather and analyze requirements, and support enterprise systems such as Microsoft Dynamics CE. This position requires a solid understanding of business change processes, the ability to assess impacts, and strong documentation and communication skills. Familiarity with SSO integrations, SAML authentication, and a willingness to take on on-call responsibilities are essential. This role can pay anywhere from 26-31 hourly depending on relevant experience level.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .