Job Search Results for financial services

A large banking client is looking for a Customer Service Representative to join their Mortgage Services organization. They will be responding to call and emails from borrowers regarding their... More mortgage. They will be assisting Escrow analysts on reporting and payments. This individual can be taking anywhere from 20-40 calls a day to answer these client questions. These representatives are often having to conduct research for more complex client issues that require greater attention. This will require this individual to have excellent customer service, multitasking and time management skills.Responsibilities include:- Assist borrowers, attorneys, settlement agents, collection staff and other staff with billing statement and payment posting inquiries, payoff requests, and general loan inquiries/information.- Assist the Payoff/Satisfaction Department in the preparation of payoff statements for borrowers, settlement agents and VNB Closing Department.- Review in detail the complexity of initial and annual escrow analysis statements with borrowers.- Prepare amortization schedules.- Respond to basic tax and insurance questions.- Review and resolve all customer service complaints.- Receive and process borrower telephone payments (speed pay).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

*This role will sit hybrid onsite in Toronto, Canada*As part of the US Technology team, this role is responsible for IT Service Management across Incident, Problem, Change, Capacity, and Service... More Desk. This role involves a high level of collaboration across our bank to ensure prompt issue resolution and analyzing incident trends to ensure incident volumes are kept low. The role provides leadership to the team in evaluating and implementing new technologies supported at the enterprise level with linkages to existing technologies, policies, and procedures. The role drives innovation across all areas of responsibility, applying expert interpersonal, communication, and problem-solving skills.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

One of Insight Global's top employers within the financial services industry is looking for a service delivery representative to sit hybrid in El Paso, TX. Job duties include supporting the risk... More compliance group and will examine, assess, and combine data to provide information for their clients. They will provide administrative procedures and oversee all client's payrolls, working alongside banks. They pay rate is $20/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is looking for a collections specialist to join their team in Jacksonville, FL. They will be responsible for the following: B2B collections (client-facing not personal)... More Release tickets/ open accounts Uploading copies of invoices, orders, tax amounts, and entering invoices into the clients systems Utilize payable portals Calling clients regarding collections and past-due letters - following up at end of month Communicating with clients regarding account transactions and statusOpen new accounts, update credit limit increases, update tax forms and tax statuses of accounts.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

US Risk and Governance is a first line of defense team, and The Sr. Risk Advisor/Manager will work closely with Ops resiliency and Business Continuity business lines, and 2nd and 3rd lines of defense... More (Risk, Compliance, and Internal Audit) to develop and implement well managed risk practices to ensure activities do not exceed the risk tolerance of the organization. This role will be responsible for designing, implementing, and managing an operational risk program with a large focus on RCSA. Job Responsibilities: ? Design, execute, and report on an operational risk based program for lines of businesses (corporate security, operations resiliency and business continuity) ? Assist in the review of control testing scripts for Test of Design and Test of Effectiveness for operational key controls ? Lead, coordinate, and liaise between US Lines of Business Managers and other lines of defense? Collaborate with business units in developing and monitoring corrective action plans when responding to Audit, Compliance, Self-Assessed, or regulatory examination findings? Provide risk guidance in developing, reviewing and maintaining operational risk and compliance policies and procedures as it relates to Lines of Business? Assess risk on behalf of the line of business through the Risk and Control Self-Assessment; Risk Identification; and Change Initiative Risk Assessment processes, as applicable;? Manage day-to-day risk issues; design and implementation of new controls and special projects? Update and maintain a risk and control inventory remediating any gaps and inadequacies? Mentor, coach, and evaluate performance of other US Risk and Governance Team members? Maintain awareness of regulatory changes across the industry, analyzing how the changes will affect the line of business, and creating a strategy to implement such changesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Data Risk Appetite Expert in data management and metrics to support a top bank in downtown Toronto. The individual will provide management consulting services and... More technology/industry expertise to support business and enterprise needs. Liaise with stakeholders to understand problems and opportunities, facilitate the organization's goals by understanding the business vision, objectives, key performance indicators, and key quality standards, and ensure approval by all relevant stakeholders. This Data Metrics individual will promote new processes and methodologies, emerging technologies, and agile, and align to the unique project team requirements.This individual needs to understand and articulate the business case of business questions and the estimated value being delivered. They will also design dashboards and analyses to be performed, and appropriate visualization and analytics tools to use. They will provide value through insights, reporting, and data visualization techniques. The candidate will be responsible for the following tasks: - Identify, analyze, and interpret trends or patterns and insights in the industry related to Data and Analytics. - Develop Key Risk Indicators & Key Performance Indicators related to Risk. - Facilitate discussions and follow a structured approach to plan, elicit, analyze, document, communicate, and manage requirements with stakeholders.- Provide thought leadership in the development of new ideas, processes, and emerging technology. - Provide strategic input into business decisions as a trusted advisor and define business requirements for analytics and reporting. - Act as a subject matter expert on relevant regulations and policies for internal/external stakeholders.- Identify emerging issues and trends to inform data-driven decision-making. - Recommend business priorities, advise on resource requirements, and develop roadmaps for strategic execution.- Break down strategic problems, analyze data an information to provide insight/recommendations, and lead change management.- Complete root-cause analysis to determine underlying causes and participate in problem resolution for complex issues.- Identify opportunities to strengthen the IT consulting capability and share expertise to promote technical development to all levels within IT and across business groups.- Assess the quality of supporting documentation, including business and process requirement documents, to ensure proper analysis support recommendations or demonstrate continued alignment to strategic objectives.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Head of US End User Technology Infrastructure Engineering will lead and oversee the design, strategy, and management of end-user technology solutions for the bank. This role is responsible for... More ensuring a seamless, secure, and efficient technology experience for all employees, enabling productivity and collaboration while maintaining compliance with regulatory requirements. You?ll develop and execute the end-user technology strategy, aligning with business goals and objectives. To do this, You will collaborate with senior management and cross-functional teams to ensure that end-user technology aligns with the broader IT and business strategies. You will be expected to drive innovation, lead a highperforming team, and ensure the continuous improvement of end-user services.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Project Manager to join one of our largest financial clients. This person will be joining the Business Advisory and Operational Support team, supporting the Market Data... More Technology group. This role goes far beyond managing timelines and due dates. The successful candidate will be instrumental in shaping the project strategy, coordinating across multiple stakeholder groups, and actively resolving issues to maintain forward momentum. They will strategically lead the large organizational migration of knowledge sharing documentation across multiple lines of business over to one centralized resource in ServiceNow. Ideally, they will have advanced excel and PowerPoint skills for driving analytical insights, tracking progress, and maintaining transparency across program components that are established.Upon joining the team, they will lead the discovery and documentation of business requirements across cross-functional teams. Develop and maintain a comprehensive project plan, including milestones, resource needs, dependencies, and risks to coordinate transformation and migration of legacy knowledge documents into the unified ServiceNow platform. They will facilitate working sessions and issue resolution forums with technical, operational, and business support teams and will ensure alignment between platform capabilities (ServiceNow) and KM strategy through tight collaboration with internal owners. This role is supporting critical projects and requires direct involvement with stakeholders. They will be delivering clear, data-driven updates and presentations to internal sponsors and executive stakeholders throughout the project tenure.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day to Day: Insight Global is seeking a Senor Scrum Master to join one of our largest financial clients. This person will be joining the Global Markets APS, Strategy Planning and Execution team. On a... More Day-to-Day basis, this role involves leading large-scale, enterprise-level Agile initiatives?particularly in knowledge management and reporting of programs and initiatives within Jira. Each day begins with facilitating Agile ceremonies such as daily stand-ups, sprint planning, retrospectives, and backlog refinement sessions, ensuring that teams remain aligned, productive, and focused on delivering value. Beyond execution, the role requires strategic oversight and direction-setting for complex programs, often initiating and shaping project timelines in collaboration with Directors and Tech Leads across the organization. A deep proficiency of Jira is essential, as the Scrum Master is responsible for configuring and managing boards, generating detailed reports, running queries, and maintaining dashboards that provide real-time visibility into team performance and project health. This data is regularly synthesized into executive-level presentations and roadmap updates. The role also demands a strong presence?assertive, direct, and professional?capable of navigating high-stakes conversations and driving alignment across diverse teams. Certified in Agile methodologies or project management frameworks, the Scrum Master also serves as a mentor and coach, promoting Agile best practices and fostering a culture of continuous improvement throughout the organization.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Summary: The Segment Risk Manager is responsible for oversight and administration of credit risk strategy programs for a business segment. Individual will have responsibility for driving and... More overseeing key credit risk activities for the assigned Commercial Business Units. Key risk activities include identifying, monitoring, measuring, mitigating, and reporting on the Business Units risk and control environment related to credit risk.Additionally, this position will support other Segment Risk Specialists and Managers through direct or indirect reporting lines as a credit subject matter expert. Duties & Responsibilities:Evaluate effective of controls and escalate as appropriate.Identify issues and write clear actionable action plans related to credit process.Validate findings related to credit process including but not limited to replicating work product of Commercial Portfolio Managers and related staff.Direct self-monitoring and testing activities to ensure that they are performed in accordance with Corporate Risk Management requirements.Evaluate the adequacy and effectiveness of enterprise and regulatory controls and the resulting risk and control self-assessments.Deliver timely escalation of all issues requiring attention to senior management.Work with business segment management to ensure that the overall risk function is effectively supporting strategic goals.Collaborate with audit/business segment/corporate risk to address issues with plausible action plans and target dates.Act as the central point for receipt and distribution of important risk information for the business segment and reciprocate the flow of information back to corporate risk management.Ensure business segment adheres to corporate and business unit policies and procedures.Must be aware of and keep abreast of credit risk associated with assigned business segment.May or may not have managerial responsibility.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less