Job Search Results for compliance

Senior ITSM ServiceNow Analyst

The ITSM Process Analyst ? Sr ServiceNow Engineer is responsible for working within the team to own and govern IT Service Management (ITSM) processes across the organization, ensuring alignment with... More ITIL best practices. This role chairs key process governance meetings such as the Change Advisory Board (CAB) and Major Incident Reviews, while also providing hands-on configuration and administration of ITSM workflows within ServiceNow. The ideal candidate combines process vision & leadership along with technical expertise within ServiceNow to drive continuous improvement and operational excellence. This position will report to the Senior IT Manager, Production Operations.ResponsibilitiesProcess Ownership & Governance? Own and maintain ITSM processes including Incident, Problem, Change, Request, and Knowledge Management.? Chair and facilitate governance meetings such as CAB, Incident Review, and Problem Review.? Ensure compliance with ITIL best practices and organizational policies.? Define and monitor KPIs, SLAs, and OLAs for ITSM processes.ServiceNow Configuration & Administration? Configure and maintain ITSM modules in ServiceNow (Incident, Change, Problem, CMDB, etc.).? Develop workflows, business rules, and automation to optimize service delivery.? Collaborate with developers and stakeholders to implement enhancements and integrations, especially with our ServiceNow IT Service Portal and bolt-on modules (I.e. HAM, SAM) ? Assist in the effective setup and workings of ServiceNow User Data/tables with LDAP, AD, etc.Continuous Improvement? Analyze process performance and identify opportunities for improvement.? Drive adoption of ITSM processes across IT teams and business units.? Maintain process documentation and deliver training sessions for stakeholders.Reporting & Analytics? Generate and present reports on ITSM performance metrics.? Provide insights and recommendations to leadership based on data trends.Salary: $100-130kWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior Project Manager (Data)

We are seeking an experienced Senior Technical Project Manager to lead the delivery of a complex, multi-year data engineering transformation program. This role will oversee large-scale initiatives... More involving modern data platform builds, migration of legacy systems, API integration, data governance uplift, and enterprise-level architectural change. The ideal candidate has a strong mix of technical understanding, program delivery expertise, and leadership capability in dynamic environments.Key ResponsibilitiesProgram & Project Delivery? Lead end-to-end delivery of a multi-year data engineering transformation roadmap, managing timelines, budgets, risks, and dependencies.? Oversee delivery of workstreams including data platform modernization, ETL/ELT pipeline development, API integrations, and cloud architecture changes.? Establish and maintain delivery frameworks using Agile, Scrum, Kanban, and Hybrid/Waterfall models.? Ensure technical designs, data models, integration patterns, and solution architectures align with programmer goals.Stakeholder Management? Act as primary delivery lead between engineering teams, business units, and executive stakeholders.? Translate complex technical detail into clear business language.? Facilitate workshops, backlog reviews, sprint planning, governance forums, and steering committees.Risk, Governance & Reporting? Build and maintain programmer RAID logs, delivery dashboards, and reporting packs.? Ensure governance alignment with PMO, architecture review boards, and regulatory/compliance requirements.? Identify delivery risks and drive mitigation strategies.Technical Leadership? Understand modern data engineering practices including Azure Data Services, Databricks, Synapse, Data Lakes, Delta Lake, APIs, ETL/ELT pipelines, and integration patterns.? Support teams in breaking down technical work into epics, features, and stories.? Challenge solution design decisions for scalability and performance.Team Leadership & Collaboration? Lead cross-functional squads, suppliers, contractors, and third-party vendors.? Foster a culture of continuous improvement and iterative delivery.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Instructional Designer

We?re seeking an experienced Instructional Designer to build high-impact training for the servicing organization supporting a tech-forward consumer credit card at a large and prestigious global bank.... More This role focuses on developing learning solutions for inbound servicing agents, spanning a wide variety of financial topics and servicing workflows.You?ll partner closely with stakeholders to analyze performance gaps, recommend the right learning modalities, and design/develop engaging learning experiences?with an emphasis on microlearnings, scenario-based activities, and practical tools that enable agents to perform confidently and consistently.This is an excellent opportunity for someone who is comfortable executing in the ADDIE model (Analysis, Design, Development, Implement, Evaluate) and can work independently from storyboards and requirements with minimal handholding.On a typical day, you will:? Partner with servicing leaders, SMEs, and training stakeholders to identify learning needs, clarify business objectives, and diagnose performance gaps (Analysis).? Recommend learning modalities based on audience needs and constraints?e.g., microlearning, eLearning modules, facilitator guides, or facilitator-led training.? Curate and structure content into clear learning narratives, including decision trees, customer scenarios, call flows, and compliance-sensitive messaging.? Design and develop microlearnings and eLearning that are highly practical, agent-friendly, and aligned to servicing metrics and customer experience outcomes.? Create facilitator-led training assets when needed, including: ? Facilitator guides? Participant materials? PowerPoint decks and structured activities? Build and refine storyboards, translating complex servicing topics into concise, digestible learning moments.? Iterate based on feedback, using stakeholder input and learner performance indicators to improve training (Evaluation support).Working Style / What Success Looks Like? You proactively clarify needs, identify gaps, and propose effective learning approaches.? You deliver polished, ready-to-use learning assets that reduce agent uncertainty and improve servicing consistency.? You elevate training quality for both internal teams and stakeholders.? You communicate progress clearly?what?s in progress, what?s blocked, and what?s complete?while managing multiple deliverables.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Platform Engineer

Insight Global is seeking a Senior Platform Engineer for a top insurance client. This engineer will play a critical leadership role in shaping the enterprise?s cloud and infrastructure strategy,... More driving modernization efforts, and building the foundational platform capabilities that support high scale applications. This role is ideal for a cloud and automation leader who thrives in architecting cloud native systems, building enterprise-grade IaC frameworks, optimizing CI/CD pipelines, and guiding teams toward engineering excellence. The engineer will also serve as a technical mentor and contribute to multi year cloud migration and transformation initiatives in a fully remote environment.- Lead architectural strategy for scalable, highly available platform infrastructure- Drive standards for Infrastructure-as-Code across the enterprise- Mentor junior/mid level engineers and guide platform best practices- Optimize and govern CI/CD pipelines for secure, rapid deployments- Design and implement holistic monitoring/alerting strategies- Oversee security & compliance adherence across all environments- Architect cloud native services using serverless & Build reusable enterprise IaC frameworks (Terraform)- Lead cloud migration initiatives, including cost optimization- Integrate automated infra testing (Terratest) into pipelinesCompensation:$70/hr to $80/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

LATAM - Sr. Product Manager

THE TEAMThe Marketplace Product team for our client owns the fan-facing experience across web and mobile. This team ensures fans can easily discover, evaluate, and purchase tickets for live events... More they care about. The group partners closely with engineering, design, marketing, and operations to deliver reliable and transparent buying experiences at global scale.THE ROLEAs a Senior Product Manager on the Purchase team, you will own key product capabilities that support ticket pricing and availability across the our clients marketplace.You will focus on how pricing, fees, and inventory are presented to fans throughout the purchase journey. Your work ensures fans clearly understand what tickets are available, what they include, and what they cost before they buy.This role emphasizes functional product ownership, stakeholder collaboration, and outcome-driven execution. You will translate business needs into clear product requirements, prioritize roadmaps, and guide delivery from concept through launch and continuous improvement.Your work will directly support our clients' goals around pricing transparency, marketplace consistency, and fan trust across first-party and partner experiences.WHAT YOU WILL DOOwn the end-to-end product lifecycle for pricing and availability experiences across the marketplaceDefine product vision, roadmap, and success metrics aligned to fan experience and business goalsPartner with engineering and design to deliver reliable, scalable solutions that support real-time purchasingGather and translate business requirements such as pricing rules, fees, taxes, and inventory states into clear product definitionsCollaborate with legal, compliance, and operations teams to ensure regional and regulatory requirements are metDrive initiatives focused on pricing transparency and consistent fan-facing experiencesUse data and feedback to evaluate performance, identify opportunities, and guide continuous improvementCommunicate progress, risks, and tradeoffs clearly to cross-functional partners and leadershipWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr. Cloud Infrastructure Engineer (Containers)

Insight Global is looking for a Sr. Cloud Infrastructure Engineer to support a government-focused vulnerability remediation program. This resource will work alongside internal infrastructure and... More cybersecurity teams to identify, assess, and remediate vulnerabilities across a cloud-hosted Azure environment. This role requires deep expertise in Image Management (RHEL/Ubuntu) as well as container images for AKS, Terraform/Terraform Cloud, Azure, and CI/CD automation to join our dynamic Cloud Infrastructure Engineering and Automation (CIEA) team. ? candidates must be able to hit the ground running.Please Note: We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote ServiceNow Developer

Insight Global is seeking a skilled ServiceNow Developer or Configuration Specialist to support ServiceNow IRM and TPRM configuration. This role will focus on administering and configuring ServiceNow... More Integrated Risk Management (IRM) and Third Party Risk Management (TPRM) modules to meet stakeholder needs, while ensuring internal platform configuration standards are met. This effort is supporting a major ServiceNow migration from Archer, so any prior experience of that kind is helpful. Compensation: $50-60/hourExact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior Manager of Clinical Strategy

- Clinical Strategy & Protocol Developmento Lead the development of IRB and clinical study protocols in alignment with company objectives.o Collaborate with surgeons and clinical advisors to design... More impactful studies that address business and clinical needs.o Participate in the overall clinical strategy planning process, including statistical analysis plans and protocol review cycles.o Submit and manage regulatory applications (FDA and other global agencies).- Clinical Execution & Oversighto Oversee clinical study activities including site selection, investigator engagement, initiation, monitoring, and study closeout.o Ensure studies are conducted in compliance with approved protocols, regulatory standards, and timelines.o Perform site visits, oversee test article reconciliation and disposition, and maintain accurate documentation.- Data Integrity & Reportingo Ensure the accurate transmission and validation of clinical data to data management centers.o Resolve case report discrepancies and ensure completeness and integrity of clinical records.o Author or support the development of clinical study reports, white papers, and regulatory submissions.- Scientific Communication & Publicationo Develop and contribute to scientific manuscripts, conference presentations, and publications.o Provide clinical evidence to support marketing claims and product positioning.- Cross-Functional Collaborationo Work closely with product management, engineering, regulatory, and medical affairs to ensure alignment between product development and clinical evidence.o Identify clinical evidence gaps across the product portfolio and recommend solutions.- Leadership & Innovationo Guide cross-functional teams in the generation of robust clinical evidence.Maintain awareness of evolving industry trends, research methodologies, and regulatory changesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Epic Tapestry Analyst

An employer in the Southern California area is seeking two Epic Tapestry Analysts. The first Epic Tapestry Analyst will be responsible for the build aspect of Epic Tapestry, specifically designing... More the system and building components needed to enable incoming capitation functionality within the platform. (Enrollment Filer and Incoming Capitation R&R within the Tapestry module) This is a new build for the organization, and the role involves creating foundational elements to support capitation processes. Day to day duties include the following: lead the design, implementation, and maintenance of EDI workflows within Epic Tapestry, configure and support Enrollment File interfaces and Incoming Capitation R&R processes, troubleshoot and resolve EDI-related issues, including mapping errors, data discrepancies, and transmission failures, and maintain documentation of workflows, configurations, and operational procedures. They will collaborate with internal stakeholders and external payers to ensure timely and accurate data transmission, participate in testing, validation, and go-live support for new and updated interfaces, and will ensure compliance with HIPAA regulations related to health IT and data exchange. The Analyst will work alongside 2 internal resources to help them build and design the capitation functionality. This opportunity is a 6-month contract to hire opportunity. The second Epic Tapestry Analyst will be focusing on advanced build work but requires deeper technical specialization, including LPP extensions, custom cache development, custom rules implementation for configuration, and providing guidance. The key difference is that the second role demands experience implementing functionality in a live organizational environment, whereas the first role may not have that implementation background but brings extensive experience in enrollment filer build. The second Analyst position is a 6 month contract with possible extensions. Both positions will be fully remote, preferably sitting in California, but can also sit in the following states: Arizona, Illinois, Maryland, Michigan, Montana, Nevada, North Carolina, Texas, Utah, Washington & Wisconsin.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

DevOps Engineer ? AI Infrastructure & Platforms

Description:We are seeking a Senior DevOps Engineer to join our specialized AI Engineering and Research team. This team is responsible for building Everse (an evaluation and simulation platform for... More AI agents) and advanced LLM data pipelines. Your role will focus on architecting the underlying infrastructure that allows our researchers and engineers to deploy, scale, and monitor complex AI models and web applications securely.You will bridge the gap between AI research and production-grade stability, ensuring our Kubernetes clusters and CI/CD pipelines are optimized for high-performance AI workloads.Key Responsibilities:?Infrastructure as Code (IaC): Design, build, and maintain scalable cloud infrastructure using Terraform or CloudFormation.?Kubernetes Orchestration: Manage and optimize secure Kubernetes clusters, specifically for hosting data-heavy React/Node.js applications and Python-based AI services.?CI/CD Pipeline Development: Build and automate robust deployment pipelines to ensure rapid, high-frequency releases for the Everse platform.?MLOps Support: Collaborate with AI scientists to streamline the deployment of LLM and RLHF workflows, managing the infrastructure required for model evaluation and simulation.?Security & Compliance: Implement security best practices (OWASP, IAM roles) to ensure data privacy within our annotation and video surveillance tools.?Monitoring & Observability: Establish deep visibility into system performance and cost-tracking for cloud resources (AWS/GCP/Azure).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less