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Jul 25, 2025

Minneapolis, MN

|

Software Engineering

|

Perm

|

$115k - $180k (estimate)

{"JobID":431233,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-93.239,"Longitude":44.9868181818182,"Distance":null},"State":"Minnesota","Zip":"55416","ReferenceID":"MSP-797101","PostedDate":"\/Date(1753442202000)\/","Description":"The Senior Manager of Software Engineering will be responsible for overseeing the software development lifecycle across mobile, cloud, and embedded platforms in support of our medical device portfolio, ensuring the delivery of robust and scalable software solutions. This individual will drive the development of patient-facing applications, device connectivity (Wi-Fi/Bluetooth), and backend systems, while ensuring adherence to regulatory standards, including FDA and ISO requirements. This role requires a strategic thinker with a strong technical background and excellent leadership skills to manage and mentor a team of engineers. This role is 50% hands on developing and 50% management of an on shore/off shore team of 25.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Sr Software Engineering Manager","City":"Minneapolis","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Bachelors in Computer Science, Software Engineering, or a related field.8+ years of software development experience, including 3+ years in a leadership role.Familiarity with mobile development frameworks (e.g., React Native, Swift, Kotlin), cloud-native apps (Azure), and embedded platforms (e.g., FreeRTOS, STM32, Zephyr).Experience working with cloud services (Azure preferred), containerization (Docker/Kubernetes), and modern development stacks.Hands-on experience designing and implementing mobile solutions to target both iOS and Android mobile platforms from development to market, with experience in medical device software development Hands-on experience with one or more of the following programming languages: .net, Java, Python, Swift, C/cplusplusIn-depth experience and proven track record of designing and implementing digital health solutions and risked-based SaMD according to ISO 13485Exceptional problem-solving and decision-making abilities.Knowledge of data privacy, security, and HIPAA requirements.Excellent leadership and team management skills, with a track record of building and leading high-performing teams, utilizing agile methodologies and software development lifecycle management.Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.","Skills":"Experience with remote patient monitoring or digital therapeuticsFamiliarity with tools such as Jira, Azure DevOps, GitHub Actions, or Jenkins.Prior involvement in regulatory submissions or audits (510(k), CE Mark, etc.).Expertise with Bluetooth Low Energy (BLE) and Wi-Fi device connectivity.Cloud solution architect certificate (e.g., AWS Solution Architect Associate or Azure AZ-304)Advanced degree and additional related certifications","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":180000.0000,"SalaryLow":115000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Senior Manager of Software Engineering will be responsible for overseeing the software development lifecycle across mobile, cloud, and embedded platforms in support of our medical device... portfolio, ensuring the delivery of robust and scalable software solutions. This individual will drive the development of patient-facing applications, device connectivity (Wi-Fi/Bluetooth), and backend systems, while ensuring adherence to regulatory standards, including FDA and ISO requirements. This role requires a strategic thinker with a strong technical background and excellent leadership skills to manage and mentor a team of engineers. This role is 50% hands on developing and 50% management of an on shore/off shore team of 25.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jul 11, 2025

Columbus, OH

|

Customer Service

|

Contract

|

$18 - $22 (hourly estimate)

{"JobID":427438,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-82.9547272727273,"Longitude":39.9952727272727,"Distance":null},"State":"Ohio","Zip":"43085","ReferenceID":"DGO-760935","PostedDate":"\/Date(1752196406000)\/","Description":"The Team: Upstarts Operations team is the fastest growing team in the org and we\u0027re seeking Operations Contractors to support our Onboarding organization. In this flexible role, you will support the operations of one or more of our core business verticals based on the needs of our business. As an Operations Associate contractor, your impact will be immediately felt by our customers as you assist with reviewing loan applications and directly interact with customers each and every day by phone or through email correspondence. The role requires excellent verbal and written communication skills, strong analytical and problem-solving abilities, and a passion for high-quality customer service.How youll make an impactProcess loan applications by reviewing all documents submitted from potential borrowers and/or requesting additional documentation as needed to drive applications to a final state. Document reviews include employment, income, identity, and tax documents. Communicate and support applicants either over the phone or through written correspondence regarding the status of their application, troubleshooting application issues, answering questions regarding loan repayments, and guide customers through self-service options online and through delinquency related issues - all while providing a pristine customer experience.Build trust and cultivate borrower, investor, and colleague relationships.Complete additional ad hoc tasks as assigned to aid in the operational goals of the operations department and customer experience team.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Operations Associates","City":"Columbus","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Minimum Qualifications 6+ months of experience in customer service, phone support, loan processing or similar at a Financial Institution or FinTech.Be available to work one weekend dayPassion for delivering a great customer experience.Ability to interpret written policy and procedures and apply to the present situation.Strong written and verbal communication skills and the ability to address applicants in an objective yet empathetic manner.Impeccable judgment and acute attention to detail; ability to identify/anticipate customers needs and clarify information.Proven track record of excelling in a metric based environment.BA/ BS degree, Associates degree, or equivalent work experiencePreferred QualificationsFamiliarity with loan processing, financial statements, tax documents, and payrollPrevious experience working in a customer service rolePrevious experience working in a production based, remote environment","Skills":"","Industry":"Customer Service","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":22.1200,"SalaryLow":17.6960,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Team: Upstarts Operations team is the fastest growing team in the org and we're seeking Operations Contractors to support our Onboarding organization. In this flexible role, you will support... the operations of one or more of our core business verticals based on the needs of our business. As an Operations Associate contractor, your impact will be immediately felt by our customers as you assist with reviewing loan applications and directly interact with customers each and every day by phone or through email correspondence. The role requires excellent verbal and written communication skills, strong analytical and problem-solving abilities, and a passion for high-quality customer service.How youll make an impactProcess loan applications by reviewing all documents submitted from potential borrowers and/or requesting additional documentation as needed to drive applications to a final state. Document reviews include employment, income, identity, and tax documents. Communicate and support applicants either over the phone or through written correspondence regarding the status of their application, troubleshooting application issues, answering questions regarding loan repayments, and guide customers through self-service options online and through delinquency related issues - all while providing a pristine customer experience.Build trust and cultivate borrower, investor, and colleague relationships.Complete additional ad hoc tasks as assigned to aid in the operational goals of the operations department and customer experience team.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jul 22, 2025

Plano, TX

|

QA

|

Contract

|

$39 - $49 (hourly estimate)

{"JobID":429560,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-96.716,"Longitude":33.061,"Distance":null},"State":"Texas","Zip":"75075","ReferenceID":"DAL-796848","PostedDate":"\/Date(1753179404000)\/","Description":"An employer in Plano, TX is looking for an On-Site Test Engineer.Day-to-day responsibilities include working onsite in the HON test group. Duties include the integration and testing of home networking products in the Lightspeed solution. Working with a team of Test Engineers involved in all aspects of end-to-end solution validation of Lightspeed services (e.g., HSIA, cVoIP, Video). Testing activities include the development of a test plan, reviewing requirement documents, and documenting defects.- Setting policy on Element Management System (syntax, flows, Access Control List) and testing through end-to-end- An end-to-end production \"like\" solution in a lab with access gear and router rings- Automation of existing test cases currently being executed manually- Document all defects found during testing- Participation in document reviews including Test Plans, MOPs, Epics, and User Stories- Updating REGRESSION TEST casesWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"RG Test Engineer","City":"Plano","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Bachelors degree in computer science, Electrical Engineering or Computer Design- Residential Gateway testing experience- Understanding of VDSL or PON networks and ONTs- Understanding of TR-069, TR-098 protocols, and Automatic Configuration Server- Understanding of WAN, LAN, DHCP, DNS, NAT, and Firewalls- Working knowledge of an application layer protocol (IPV4, IPV6, Dual-Stack)- Working knowledge of SSH, telnet, SCP, and SFTP- Working knowledge of routers and switches, proficient with Wireshark and tcpdump- Working knowledge of ACS for remote management of end-user devices- Knowledge of scripting language (Python)- Linux applications for SoCs, Busy Box- Experience with WINDOWS Operating Systems- Problem solver, quick learner, and excellent researcher- Develop test plans based on Epics, User Stories, and Requirements using Agile SAFe methodology- Ability to prioritize, complete and execute a test plan in an AGILE environment- Hands-on experience on any one of these traffic generators (Spirent TestCenter, IXIA, Cobham TeraVM, Shenick diversifEye, Cyberflood, IPERv3)- Excellent communication skills- basic security testing, IPChains, Firewall rules, scripting test cases","Skills":"- Possesses strong attention to detail in following tedious test steps and completing info fields in JIRA defect and test status.- Proven ability to prioritize and complete a test plan in an AGILE environment- Can work independently and OWNS the basic troubleshooting of their test harness before engaging Lead Engineers for assistance- A quick learner and excellent researcher- Can share examples of past situations where proactive communication with Peers and Technical leadership helped to overcome an issue- Proven ability to collaborate with other testers and provide training, willing to share knowledge and information- Goes above expectations and provides quality above of what is asked, implements new practices to further increase quality, goes outside the box","Industry":"QA","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":49.0000,"SalaryLow":39.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An employer in Plano, TX is looking for an On-Site Test Engineer.Day-to-day responsibilities include working onsite in the HON test group. Duties include the integration and testing of home... networking products in the Lightspeed solution. Working with a team of Test Engineers involved in all aspects of end-to-end solution validation of Lightspeed services (e.g., HSIA, cVoIP, Video). Testing activities include the development of a test plan, reviewing requirement documents, and documenting defects.- Setting policy on Element Management System (syntax, flows, Access Control List) and testing through end-to-end- An end-to-end production "like" solution in a lab with access gear and router rings- Automation of existing test cases currently being executed manually- Document all defects found during testing- Participation in document reviews including Test Plans, MOPs, Epics, and User Stories- Updating REGRESSION TEST casesWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jul 11, 2025

Salt Lake City, UT

|

Network Engineer

|

Perm

|

$119k - $140k (estimate)

{"JobID":426139,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-111.928727272727,"Longitude":40.8245454545455,"Distance":null},"State":"Utah","Zip":"84116","ReferenceID":"POR-784643","PostedDate":"\/Date(1752192918000)\/","Description":"The Senior Network Engineer is responsible for developing plans, designs, resource requirements and cost estimates for construction, maintenance projects and support involving enterprise high availability data center networks and multi-platform domestic and international data network connectivity. These efforts support large, customer-facing electric and gas utility and realty services, including Internet and mail hosting services and all corporate IT services at data centers, electric and gas transmission and distribution facilities and electric generation facilities. Plan and coordinate cross-functional or cross-company work, change management and resource availability. Monitors systems operations and adjusts operational plans accordingly. Act as a lead and/or technical resource to network engineer 1 and 2. Key Responsibilities: Design and develop complex data network plans and configurations for enterprise network upgrades and expansions, including hardware and software technology, site locations, business continuity, disaster recovery, and integration of technologies. Provide network engineering expert resources in the disciplines of core routing, core switching, network security, network diagnostics and application load balancing. Assess and resolve the most complex data network problems and incidents. Review analyses and technical feasibility to develop data network deployment strategies. Assess and review data network growth forecasts to ensure that business needs are translated into network capacity requirements. Lead and support efforts to resolve data network problems and incidents through root cause analysis and study of potential network deficits. Provide leadership and mentorship to other department engineers and employees. Performs additional responsibilities as requested or assigned.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Senior Network Engineer","City":"Salt Lake City","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Qualifications: Bachelor\u0027s degree in information systems, computer science, or related technical field, or equivalent work experience (typically four years of additional related, progressive work experience for those without a degree, with a minimum of two years of directly related technical experience). Five years of experience in data networking or telecommunications. Technical skills in programming, installation, configuration, and database management. Expert analysis and design skills, including the ability to gather data on systems issues, define alternative approaches, assess business impact, recommend cost-effective solutions, and develop and implement those solutions. Knowledge, Skills, Abilities: Demonstrate expert proficiency in two or more of the following technologies: core routing (OSPF, BGP, EIGRP, RIP, MPLS, VRFs, QoS, IPv6, NAT), core switching (10Gig, EtherChannel, FCoE, virtual port channels, virtual device contexts, power redundancy), network security (Internet DMZ design, advanced firewall experience, network ACLs, network authentication, Radius), network diagnostics (protocol/packet analysis, NetFlow, performance analysis), and application load balancing. Effective oral and written communication skills. Effective analytical and problem-solving skills. Ability to prioritize and handle multiple tasks and projects concurrently.","Skills":"Preferred Qualifications: Reverse proxy and proxy cache experience Design and support remote access systems Advanced knowledge of utility energy management and plant control networks are desirable Design and support BYOD solutions Advanced Cisco certification or demonstrate equivalent knowledge Advanced knowledge of current technologies, tools, applications, and vendors. Effective oral and written communication skills. Effective analytical and problem-solving skills. Ability to prioritize and handle multiple tasks and projects concurrently.","Industry":"Network Engineer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":140400.0000,"SalaryLow":119400.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Senior Network Engineer is responsible for developing plans, designs, resource requirements and cost estimates for construction, maintenance projects and support involving enterprise high... availability data center networks and multi-platform domestic and international data network connectivity. These efforts support large, customer-facing electric and gas utility and realty services, including Internet and mail hosting services and all corporate IT services at data centers, electric and gas transmission and distribution facilities and electric generation facilities. Plan and coordinate cross-functional or cross-company work, change management and resource availability. Monitors systems operations and adjusts operational plans accordingly. Act as a lead and/or technical resource to network engineer 1 and 2. Key Responsibilities: Design and develop complex data network plans and configurations for enterprise network upgrades and expansions, including hardware and software technology, site locations, business continuity, disaster recovery, and integration of technologies. Provide network engineering expert resources in the disciplines of core routing, core switching, network security, network diagnostics and application load balancing. Assess and resolve the most complex data network problems and incidents. Review analyses and technical feasibility to develop data network deployment strategies. Assess and review data network growth forecasts to ensure that business needs are translated into network capacity requirements. Lead and support efforts to resolve data network problems and incidents through root cause analysis and study of potential network deficits. Provide leadership and mentorship to other department engineers and employees. Performs additional responsibilities as requested or assigned.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Mar 02, 2023

Melville, NY

|

Desktop Support

|

Contract

|

$31 - $39 (hourly estimate)

{"JobID":268184,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-73.3924545454545,"Longitude":40.8039090909091,"Distance":null},"State":"New York","Zip":"11747","ReferenceID":"CLT-607222","PostedDate":"\/Date(1677766565000)\/","Description":"This position provides operational support for all Desktop/Laptop and all End-User devices, including mobile phones, tablets, multi-function printers, scanners.*Provides efficient day-to-day operational support for all Desktop/Laptop and all End-User Devices throughout the company.*Provides 7x24 support for all PC/Mobility/End-Use Devices, including off-hours support for critical issues.*Ensures internal and external customer satisfaction at all times. *Identifies and implements improvements to enhance customer satisfaction on a continual basis.*Develops and performs hands-on troubleshooting and repair procedures for hardware, software, and related End-User devices and peripherals as needed.*Performs software installations on all desktops/laptops, and End-User devices.*Performs software distribution tasks as required.*Update firmware on laptops, smart phones and MFPs.*Configure and active smartphones and tablets*Documents all support work on a timely basis, within the guidelines of the PC Support Team and the Service Desk System processes.*Adheres to all standards for desktop\\laptop and end-user devices and software platforms utilized on the MSC Network.*Adheres to all defined standards for naming, documentation, and security with regards to our distributed systems, network, and other related systems.*Contributes to PC Support related documentation as required.*Performs appropriate change control procedures with regards to all PC Support systems.*Participates in the process for purchasing, evaluating, and tracking of PC hardware, software, and other End-User Devices and peripherals.*Works closely with the IS Service Desk to ensure the team is ready to offer second and third level technical support. *Consults with MSC departments, associates, and business partners to ensure understanding of the PC Support Groups business impact on each.*Maintains leading-edge knowledge of PC, Android/iOS mobile devices, End-User devices and peripherals related technologies and their potential applications to MSC\u0027s business strategy to ensure we make the right decisions through time to maximize MSC\u0027s systems investment.*Ensures the confidentiality of sensitive information. *Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC\u0027s vision and unity of purpose.Participation in special projects and performs additional duties as requiredWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"PC Support 2","City":"Melville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Minimum of 3 years experience in a tier 2 technical support position providing break/fix and desktop support services required.Solid understanding of Active Directory and Group Policies.Solid knowledge of building and maintaining corporate desktop/laptop images required.Solid understanding of Windows registry and edits required.Working knowledge of Server Backup and tape inventory using products such as Arcserve.Working knowledge of McAfee ePolicy Orchestrator or similar product is a plus.Working knowledge of Android, IOS configuration required.Working knowledge of VMware virtualization is a plus.Solid understanding of Terminal Services and thin client computing required.Solid understanding of VPN, dual factor authentication, remote access, wireless routers, mobile devices and firewalls required.Understanding of Internet technologies, including encryption, SSL, Browsers, firewalls, and proxies required.Hands-on experience supporting Windows 10, Microsoft O365, and Adobe products required.Hands-on experience with Software Distribution Tools such as Managesoft, Big Fix or Alteris required.Solid understanding of TCP/IP, DNS, WINS, DHCP and Windows networking fundamentals required.Must have the ability to engage and work effectively with vendor resources and internal resources.Must have excellent customer service skills related to providing desktop support.Solid verbal and written communication and documentation skills required.","Skills":"Certifications such as A+, Network + and ITIL are preferred","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":39.0000,"SalaryLow":31.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

This position provides operational support for all Desktop/Laptop and all End-User devices, including mobile phones, tablets, multi-function printers, scanners.*Provides efficient day-to-day... operational support for all Desktop/Laptop and all End-User Devices throughout the company.*Provides 7x24 support for all PC/Mobility/End-Use Devices, including off-hours support for critical issues.*Ensures internal and external customer satisfaction at all times. *Identifies and implements improvements to enhance customer satisfaction on a continual basis.*Develops and performs hands-on troubleshooting and repair procedures for hardware, software, and related End-User devices and peripherals as needed.*Performs software installations on all desktops/laptops, and End-User devices.*Performs software distribution tasks as required.*Update firmware on laptops, smart phones and MFPs.*Configure and active smartphones and tablets*Documents all support work on a timely basis, within the guidelines of the PC Support Team and the Service Desk System processes.*Adheres to all standards for desktop\laptop and end-user devices and software platforms utilized on the MSC Network.*Adheres to all defined standards for naming, documentation, and security with regards to our distributed systems, network, and other related systems.*Contributes to PC Support related documentation as required.*Performs appropriate change control procedures with regards to all PC Support systems.*Participates in the process for purchasing, evaluating, and tracking of PC hardware, software, and other End-User Devices and peripherals.*Works closely with the IS Service Desk to ensure the team is ready to offer second and third level technical support. *Consults with MSC departments, associates, and business partners to ensure understanding of the PC Support Groups business impact on each.*Maintains leading-edge knowledge of PC, Android/iOS mobile devices, End-User devices and peripherals related technologies and their potential applications to MSC's business strategy to ensure we make the right decisions through time to maximize MSC's systems investment.*Ensures the confidentiality of sensitive information. *Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.Participation in special projects and performs additional duties as requiredWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jul 25, 2025

Maryland Heights, MO

|

System Administrator

|

Contract

|

$24 - $30 (hourly estimate)

{"JobID":431173,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-90.4562727272727,"Longitude":38.747,"Distance":null},"State":"Missouri","Zip":"63043","ReferenceID":"CLT-790521","PostedDate":"\/Date(1753442117000)\/","Description":"Insight Global is looking for a Incident Management Coordinator to monitor assist with supporting large applications. They will be making sure everything is up and running to support these applications that affect multiple users. They will be doing some troubleshooting of applications, and hosting conference calls if they cant figure out the problem.Under minimal supervision, provides incident management and system monitoring assistance. Responsible for support, problem determination and solutions of critical technology incidents. Provides monitoring for system applications and issues and responds to and escalates technical issues as required. Responsible for providing high level and timely IT support to all levels.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Incident Support Coordinator","City":"Maryland Heights","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-Actively and consistently supports all efforts to simplify and enhance the customer experience-Manages high/critical incidents and ensures tickets are fully documented and resolved properly-Escalates issues as needed to Sr. Systems Support Specialist-Monitors system/applications using tools such as Webtop and CPM-Responds to requests for technical assistance electronically, by phone and in person-Diagnoses and resolves technical issues related to hardware, software and networks-Logs interactions via ticketing system. Conducts follow-up when needed to ensure closure of ticket-Documents processes, resolutions and sends e-mail communications to user base-Stays current with system information, changes and updates-Assists with Assoc Systems Support Specialist duties as needed-Educates IT and the business about security policies and consults on security issues regarding user built/managed systemExperience with basic Windows server administration (Active Directory, Exchange, etc.)1-3 yrs experience supporting IT environmentNetworking knowledgeFlexible schedule Ability to read, write, speak and understand EnglishAbility to support remote sites and VPN connected usersAbility to enforce company computer related policiesAbility to effectively communicate verbally and in writing with all levels of customersAble to work in a 24x7 environment","Skills":"","Industry":"System Administrator","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":30.0000,"SalaryLow":24.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for a Incident Management Coordinator to monitor assist with supporting large applications. They will be making sure everything is up and running to support these... applications that affect multiple users. They will be doing some troubleshooting of applications, and hosting conference calls if they cant figure out the problem.Under minimal supervision, provides incident management and system monitoring assistance. Responsible for support, problem determination and solutions of critical technology incidents. Provides monitoring for system applications and issues and responds to and escalates technical issues as required. Responsible for providing high level and timely IT support to all levels.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

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