Job Search Results for business analyst

Senior ITSM ServiceNow Analyst

The ITSM Process Analyst ? Sr ServiceNow Engineer is responsible for working within the team to own and govern IT Service Management (ITSM) processes across the organization, ensuring alignment with... More ITIL best practices. This role chairs key process governance meetings such as the Change Advisory Board (CAB) and Major Incident Reviews, while also providing hands-on configuration and administration of ITSM workflows within ServiceNow. The ideal candidate combines process vision & leadership along with technical expertise within ServiceNow to drive continuous improvement and operational excellence. This position will report to the Senior IT Manager, Production Operations.ResponsibilitiesProcess Ownership & Governance? Own and maintain ITSM processes including Incident, Problem, Change, Request, and Knowledge Management.? Chair and facilitate governance meetings such as CAB, Incident Review, and Problem Review.? Ensure compliance with ITIL best practices and organizational policies.? Define and monitor KPIs, SLAs, and OLAs for ITSM processes.ServiceNow Configuration & Administration? Configure and maintain ITSM modules in ServiceNow (Incident, Change, Problem, CMDB, etc.).? Develop workflows, business rules, and automation to optimize service delivery.? Collaborate with developers and stakeholders to implement enhancements and integrations, especially with our ServiceNow IT Service Portal and bolt-on modules (I.e. HAM, SAM) ? Assist in the effective setup and workings of ServiceNow User Data/tables with LDAP, AD, etc.Continuous Improvement? Analyze process performance and identify opportunities for improvement.? Drive adoption of ITSM processes across IT teams and business units.? Maintain process documentation and deliver training sessions for stakeholders.Reporting & Analytics? Generate and present reports on ITSM performance metrics.? Provide insights and recommendations to leadership based on data trends.Salary: $100-130kWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

SAP Analyst MEXICO

As part of an international environment, this position is integrated within a multidisciplinary SAP team at the client site. The role offers the opportunity to collaborate with colleagues from... More diverse backgrounds and locations, contributing to global projects (on SAP ECC6 and further S/4 HANA) and supporting business processes across multiple countries.Within the domain FICO, the job holder is responsible for:?System Customizing & Documentation:Analyzing business requirements and customizing the SAP FICO modules accordingly, including Accounts payable, Accounts receivable, Assets, General Ledger, iDocs, Interfaces, Product Costing, Profit Centers and Cost Centers. Preparing and maintaining the required technical and functional documentation for all configurations and processes.?Development Coordination:Managing and overseeing ABAP developments on FICO perimeter. Specify and ensure that all developments meet initial requirements. Support developers for any question related to FICO perimeter. Following the WRICEF approval flow.?Testing Activities:Planning, executing, and documenting unit tests and integration tests to ensure the quality and reliability of solutions.?User Support & Training:Supporting BPOs for end-users during user acceptance testing (UAT). Providing guidance, and troubleshooting to ensure users can efficiently test the new solutions.Support the Business during the Month end activities if there is any bug in the system related to the Closing.?Level 2 Support:Handling and resolving complex incidents and service requests escalated from the Level 1 support team, acting as the second line for functional and technical issues within the SAP FICO scope.?Project & Maintenance Activities:Contributing to both new project initiatives (implementation, rollouts, enhancements) and ongoing maintenance activities (issue resolution, continuous improvement, monitoring).The role demands strong communication skills, a collaborative mindset, and a drive for delivering robust solutions in a dynamic environment.Detailed descriptionThe FICO analyst will:?Design, Customize and Test solutions according to the target business processes of Safran Electrical & Power?Write functional specifications of target Solution ?Perform customizing of solution and document ?Ensure work-stream and cross-work-stream consistency of the solution ?Drive and follow-up development (off shore)?Define and communicate expected data format for target solution set-up ?Support local teams in local roll-outs ?Execute Unit and integration tests?Support users during UAT?Perform go-live preparation ?Support key usersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Boomi Technical Analyst

Insight Global is seeking a Boomi Technical Analyst to support integration design, analytics, and validation activities in a regulated (GMP) environment. This individual will translate requirements... More into Boomi designs, support integrations and metrics, assist with limited Boomi administration, and contribute to continuous improvement across enterprise integration processes.Key Responsibilities:- Translate business and technical requirements into Boomi integration designs and solutionsDesign integrations by working backward from data and desired business outcomes- Develop and analyze process metrics and analytics to assess integration performance- Support continuous improvement initiatives for existing Boomi processes- Build and support integrations involving Snowflake, file shares, NetApp, AWS S3, APIs, and MasterControl- Perform limited Boomi administration, including:Promoting integrations across environments; supporting deployments in qualified staging and production environments & troubleshooting integrations and responding to support tickets- Write and execute test scripts to support validation efforts- Collaborate with one additional Boomi administrator- Ensure solutions align with GMP requirements and compliance expectationsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Supply Chain Analyst

Insight Global is hiring a Supply Chain Analyst IV to support global procurement and operations for a large enterprise client. In this role, you will be responsible for owning and managing the... More end-to-end purchase order (PO) lifecycle, partnering closely with internal stakeholders and suppliers to ensure operational health, accuracy, and efficiency across procurement processes. You will lead procurement operations, evaluate purchasing decisions based on cost, quality, and availability, and drive continuous improvement through process optimization and automation. This role requires strong autonomy, enterprise-level experience, and the ability to collaborate cross-functionally with procurement operations, engineering, and vendor partners in a fast-paced environment. This position is fully remote and aligned to PST hours.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Functional Analyst - Peoplesoft

We are seeking a skilled Functional Analyst with expertise in PeopleSoft 9.2+ Campus Solutions and Finance (AP, GL, and Purchasing) applications. The ideal candidate will possess strong... More functional/business analysis skills and engage with key stakeholders to identify objectives and goals. Responsibilities include testing in the upgraded PeopleSoft environment, analyzing old modifications to determine their necessity, and updating modification documentation. Experience with PeopleSoft patching projects is essential. The role demands a proactive approach to problem-solving and excellent communication skills to ensure successful project outcomes.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Linux Vulnerability Management Analyst

We are looking for a Vulnerability Management Analyst with strong Linux expertise to identify, assess, and drive remediation of security vulnerabilities across Linux-based systems. This role partners... More closely with infrastructure, security, and engineering teams to reduce risk and improve security posture.Key Responsibilities?Analyse vulnerability scan results, validate findings, and assess risk based on severity, exploitability, and business impact?Coordinate and track remediation efforts with Linux system administrators, engineering teams, and application owners?Provide remediation guidance, including patching, configuration changes, and compensating controls?Perform vulnerability trend analysis and reporting for leadership and stakeholders?Ensure timely remediation in alignment with internal security policies and regulatoryrequirements?Perform manual validation of identified vulnerabilities to minimize false positives and ensure accurate reporting.?Support compliance initiatives (e.g., CIS benchmarks as applicable)?Participate in incident response and root cause analysis related to vulnerability exploitation?Contribute to the development and improvement of vulnerability management standards, metrics, and processesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Digital FI Innovation Analyst ? Anaplan

We are seeking a Digital FI Innovation Analyst (Anaplan-focused) to join our client's Digital Finance Innovation (FACT) team. This role supports finance transformation initiatives by leveraging... More Anaplan to improve planning, forecasting, and resource management processes across Controlling, FP&A, Treasury, and Accounting.This is not a developer role. The ideal candidate understands finance processes and uses Anaplan and related tools to solve real business problems.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Technology Support Analyst

Insight Global is looking for a Technology Support Analyst to join one of the largest non-profit healthcare systems in the US. In this role, you will be supporting the Supply & Service Resource... More Management (SSRM/Supply Chain) applications, including the ERP system, in accordance with companywide standards. Additionally responsible for extrapolation data from multiple sources, organizations, and presenting the outcome to leadership. This position will also demonstrate strong data analytics skills and manage processes that bring the customer value. Other responsibilities include: -Utilizing documentation and procedural standards, this position is responsible to maintain the SSRM applications (ERP, Contract Management System, Item Request system) on a regular basis. -Leads special projects, leads and participates in meetings where appropriate, contributes to continuous improvement of process, customer service, financial outcomes, and value add. -Lead implementation of new facilities within ERP system, ensuring appropriate data migration, end-user training, and adherence to project milestones. -Assess the degree of change management required to meet technology and business goals. -Work collaboratively with facility materials management and other functional leaders. -Manage the site resources jointly with facility management to ensure tasks are completed as scheduled. -Services as a resource for troubleshooting and resolving issues related to SSRM technology -Electronic data interchange (EDI), works with trading partners to resolve any operational issues, coordinate and test all EDI implementations with EDI partners, analyze current implementations, make recommendations for improvement. -Process and monitor all inbound/outbound documents. -Review and test upgrades, and added functionality in order to support ERP system. -Develop reports, analyze data, update data for ERP system. -Develop and train ERP end-users across organization. -Perform functional process analysis to ensure site processes reflect workflows required by Lawson, and work with other functional teams, i.e. A/P technology team, to modify and document processes to form standard operating processes and documentation practice. -Acts in an independent manner with minimal supervision, while maintaining high quality standardsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr. BA / PM

An employer in the insurance industry is seeking a Business Analyst / Project Manager for their fully remote team, with a primary focus on business analysis, third-party vendor engagement, and... More compliance-driven technology initiatives. The ideal candidate will partner closely with business, compliance and technical stakeholders to analyze business needs, define clear requirements, and support the delivery of technical solutions involving both internal teams and external vendors. This hybrid role emphasizes hands-on analysis while providing structured project oversight to ensure successful implementations and integrations. Responsibilities include eliciting and documenting business and technical requirements, developing user stories and process documentation, and supporting project tracking and reporting through ServiceNow. The BA/PM will intake and evaluate business-driven technical requests, assess feasibility and compliance considerations, and help shape initiatives from inception through go-live. They will work extensively with third-party vendors, coordinating with vendor compliance and delivery teams, supporting vendor selection and onboarding efforts, and ensuring alignment with internal compliance standards. The role involves facilitating discussions to understand business problems, defining scope and deliverables, supporting capacity planning, and ensuring vendors and internal teams meet agreed-upon timelines and requirements. This role will manage a portfolio of internal and vendor-led initiatives, ensuring clear documentation, stakeholder alignment, and successful delivery across infrastructure, operations, and enterprise strategy.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr. EDI Analyst

Insight Global is looking to hire an EDI Analyst for one of our manufacturing clients headquartered in Cleveland, OH.We are a company committed to creating diverse and inclusive environments where... More people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less