Job Search Results for REMOTE
Nov 11, 2025
Oak Brook, IL
|
Desktop Support
|
Contract-to-perm
|
$13 - $16 (hourly estimate)
{"JobID":466201,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-87.95,"Longitude":41.83,"Distance":null},"State":"Illinois","Zip":"60523","ReferenceID":"CHI-67b11e6d-4d2a-4c5e-89fe-0b12c51eb84a","PostedDate":"\/Date(1762896896000)\/","Description":"We are seeking an IT Support Specialist for our client in the education space. This individual will be trained on their proprietary systems, but must possess some technical knowledge, experience working with a ticketing system, and excellent customer service skillsTwo Openings: Central Time 7AM-4PM Friday - Tuesday 11AM - 8PM Wed - SundayWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Remote Tier 1 CSR (M-W 2-11p, Th-F 3-12a CT)","City":"Oak Brook","ExpirationDate":null,"PriorityOrder":0,"Requirements":"We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative to join our client?s team in the education space. This is an exciting opportunity to support a mission-driven organization that is transforming the way students and educators engage with technology.As the first point of contact for users, you will play a critical role in delivering a seamless support experience. You?ll be trained on proprietary systems and tools, but we?re looking for someone who already brings a solid foundation in technical troubleshooting, a proactive mindset, and a passion for helping others.Qualifications:?2+ years of experience in a Tier 1 IT Support or Technical Customer Service role.?Familiarity with basic troubleshooting techniques (e.g., password resets, browser settings, clearing cache/cookies).?Experience using a ticketing system (e.g., Zendesk, Freshdesk, ServiceNow).?Excellent customer service skills with a strong sense of empathy, patience, and professionalism.?Strong verbal and written communication skills, including polished phone etiquette.?Ability to work independently in a remote environment with a reliable internet connection.?Comfortable learning new systems and adapting to evolving processes.Key Responsibilities:?Provide first-level technical support via phone, email, and chat to educators, administrators, and students.?Troubleshoot common issues such as password resets, browser compatibility, cache/cookie clearing, and basic connectivity problems.?Accurately log and manage support tickets using a ticketing system, ensuring timely follow-up and resolution.?Communicate clearly and empathetically with users, maintaining a professional and courteous tone at all times.?Collaborate with internal teams to escalate complex issues and ensure customer satisfaction.?Maintain up-to-date knowledge of system updates, product features, and support protocols.","Skills":"","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":16.0000,"SalaryLow":12.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking an IT Support Specialist for our client in the education space. This individual will be trained on their proprietary systems, but must possess some technical knowledge, experience... working with a ticketing system, and excellent customer service skillsTwo Openings: Central Time 7AM-4PM Friday - Tuesday 11AM - 8PM Wed - SundayWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Dec 11, 2025
Oak Brook, IL
|
Desktop Support
|
Contract-to-perm
|
$13 - $16 (hourly estimate)
{"JobID":475532,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-87.95,"Longitude":41.83,"Distance":null},"State":"Illinois","Zip":"60523","ReferenceID":"CHI-7fe9d1fa-dccd-4af5-bbdb-e24653c8de89","PostedDate":"\/Date(1765487790000)\/","Description":"We are seeking an IT Support Specialist for our client in the education space. This individual will be trained on their proprietary systems, but must possess some technical knowledge, experience working with a ticketing system, and excellent customer service skillsTwo Openings: Central Time 7AM-4PM Friday - Tuesday 11AM - 8PM Wed - SundayWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Remote Technical CSR (Wed-Sat Midnight- 11 AM, 4 shift x 10 hrs)","City":"Oak Brook","ExpirationDate":null,"PriorityOrder":0,"Requirements":"We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative to join our client?s team in the education space. This is an exciting opportunity to support a mission-driven organization that is transforming the way students and educators engage with technology.As the first point of contact for users, you will play a critical role in delivering a seamless support experience. You?ll be trained on proprietary systems and tools, but we?re looking for someone who already brings a solid foundation in technical troubleshooting, a proactive mindset, and a passion for helping others.Qualifications:?2+ years of experience in a Tier 1 IT Support or Technical Customer Service role.?Familiarity with basic troubleshooting techniques (e.g., password resets, browser settings, clearing cache/cookies).?Experience using a ticketing system (e.g., Zendesk, Freshdesk, ServiceNow).?Excellent customer service skills with a strong sense of empathy, patience, and professionalism.?Strong verbal and written communication skills, including polished phone etiquette.?Ability to work independently in a remote environment with a reliable internet connection.?Comfortable learning new systems and adapting to evolving processes.Key Responsibilities:?Provide first-level technical support via phone, email, and chat to educators, administrators, and students.?Troubleshoot common issues such as password resets, browser compatibility, cache/cookie clearing, and basic connectivity problems.?Accurately log and manage support tickets using a ticketing system, ensuring timely follow-up and resolution.?Communicate clearly and empathetically with users, maintaining a professional and courteous tone at all times.?Collaborate with internal teams to escalate complex issues and ensure customer satisfaction.?Maintain up-to-date knowledge of system updates, product features, and support protocols.","Skills":"","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":16.0000,"SalaryLow":12.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking an IT Support Specialist for our client in the education space. This individual will be trained on their proprietary systems, but must possess some technical knowledge, experience... working with a ticketing system, and excellent customer service skillsTwo Openings: Central Time 7AM-4PM Friday - Tuesday 11AM - 8PM Wed - SundayWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Dec 03, 2025
Minneapolis, MN
|
Programmer / Developer
|
Contract
|
$46 - $57 (hourly estimate)
{"JobID":473140,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-93.26,"Longitude":44.96,"Distance":null},"State":"Minnesota","Zip":"55415","ReferenceID":"MSP-197aca47-db29-4f03-9019-6834578658f6","PostedDate":"\/Date(1764795702000)\/","Description":"Our client is looking to add additional capacity to work on a new initiative. These resources will be responsible for backend integration work for a new banking experience that is being spun up. They will be doing the integration work between the client\u0027s core platforms and replicating those for the Bank experience. They will be joining an existing scrum team of 8 resources.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Remote Sr. Back End Java Developer (Springboot, REST, GraphQL, DynamoDB, Kafka, AWS)","City":"Minneapolis","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 8+ years of applicable experience, would prefer more experience if possible- In-depth knowledge of systems design and demonstrated leadership on small to mid-scale efforts- Strong organizational, analytical and critical thinking skills- 5+ years of Java and Springboot development, creating REST APIs- 3+ years of graphQL- 3+ years of DynamoDB- 3+ years of Kafka ? take the data from the topics and loading into the DynamoDB database- AWS cloud ? ECS/EKS, S3 buckets- CI/CD - GitHub/GitHub Actions Experience","Skills":"- AWS Glue- AWS Lambda- Financial Services/Banking experience","Industry":"Programmer / Developer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":57.0000,"SalaryLow":45.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Our client is looking to add additional capacity to work on a new initiative. These resources will be responsible for backend integration work for a new banking experience that is being spun up. They... will be doing the integration work between the client's core platforms and replicating those for the Bank experience. They will be joining an existing scrum team of 8 resources.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Nov 17, 2025
San Jose, CA
|
Training
|
Contract
|
$38 - $48 (hourly estimate)
{"JobID":468213,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-121.93,"Longitude":37.31,"Distance":null},"State":"California","Zip":"95128","ReferenceID":"SJC-1381569c-19c8-44a6-a94f-8ab0e12d8ecb","PostedDate":"\/Date(1763417871000)\/","Description":"Door to Door Sales Trainer to join the Education team within the Sales Academy. This critical role is responsible forthe successful onboarding and skill development of 10-15 new Door to Door Sales Representatives each week. The trainer will leverage their deep D2D sales expertise todeliver high-impact remote training on product knowledge, core sales techniques, and the effective use of essential sales tools, ensuring a fast and effective ramp-up for all new hires.The Door to Door Sales Trainer will be responsible for the full lifecycle of new hiretraining and preparedness, including:? New Hire Onboarding \u0026 Access: Own the seamless onboarding process,including ensuring all new sales representatives have the necessary systemaccess, accounts, and resources to begin training successfully.? High-Impact Sales Training: Design, lead, and facilitate engaging remotetraining sessions focused on GFiber product value, best practices indoor-to-door sales techniques, and objection handling.? Tool Proficiency \u0026 System Readiness: Train new hires comprehensively onrequired sales and canvassing tools, including Salesforce and specialized D2Dapplications (e.g., Sales Rabbit), ensuring reps are fully proficient beforedeployment.? Active Engagement \u0026 Remote Learning: Proactively utilize dynamic andcreative remote training methodologies to maintain high levels of engagementand knowledge retention within a remote learning environment.? Practical Application: Conduct and lead frequent, realistic role-play scenariosand simulations to allow representatives to practice and refine their salespitches and techniques in a safe environment.? Performance Feedback \u0026 Alignment: Provide timely, specific, and actionableperformance feedback to new hire representatives and regularly communicateinsights and progress reports to the respective Sales Managers to ensurestrong alignment between training and field coaching efforts.? Organizational Management: Maintain strong organizational skills to managetraining materials, class schedules, trainee records, and follow-up activities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Sales Trainer-EDU","City":"San Jose","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Experience? 5+ years of experience successfully selling Door to Door as an individualcontributor or as a Sales Manager.? 2+ years of experience in a dedicated Sales Coaching, Training, or Learning andDevelopment role.Technical Skills \u0026 Tools? Proficiency with the Google Workspace environment (Docs, Sheets, Slides,Calendar).? Demonstrated working knowledge of Salesforce as a CRM for tracking salesactivities and managing pipelines.? Familiarity and direct experience with specialized Door to Door canvassing","Skills":"? A proven track record of exceeding sales targets in a D2D environment.? Experience designing or updating remote curriculum and training materials.","Industry":"Training","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":48.0000,"SalaryLow":38.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Door to Door Sales Trainer to join the Education team within the Sales Academy. This critical role is responsible forthe successful onboarding and skill development of 10-15 new Door to Door Sales... Representatives each week. The trainer will leverage their deep D2D sales expertise todeliver high-impact remote training on product knowledge, core sales techniques, and the effective use of essential sales tools, ensuring a fast and effective ramp-up for all new hires.The Door to Door Sales Trainer will be responsible for the full lifecycle of new hiretraining and preparedness, including:? New Hire Onboarding & Access: Own the seamless onboarding process,including ensuring all new sales representatives have the necessary systemaccess, accounts, and resources to begin training successfully.? High-Impact Sales Training: Design, lead, and facilitate engaging remotetraining sessions focused on GFiber product value, best practices indoor-to-door sales techniques, and objection handling.? Tool Proficiency & System Readiness: Train new hires comprehensively onrequired sales and canvassing tools, including Salesforce and specialized D2Dapplications (e.g., Sales Rabbit), ensuring reps are fully proficient beforedeployment.? Active Engagement & Remote Learning: Proactively utilize dynamic andcreative remote training methodologies to maintain high levels of engagementand knowledge retention within a remote learning environment.? Practical Application: Conduct and lead frequent, realistic role-play scenariosand simulations to allow representatives to practice and refine their salespitches and techniques in a safe environment.? Performance Feedback & Alignment: Provide timely, specific, and actionableperformance feedback to new hire representatives and regularly communicateinsights and progress reports to the respective Sales Managers to ensurestrong alignment between training and field coaching efforts.? Organizational Management: Maintain strong organizational skills to managetraining materials, class schedules, trainee records, and follow-up activities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Dec 13, 2025
Tustin, CA
|
Claims/Denials
|
Contract-to-perm
|
$18 - $23 (hourly estimate)
{"JobID":475775,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-117.77,"Longitude":33.75,"Distance":null},"State":"California","Zip":"92782","ReferenceID":"DGH-004539d6-065d-48a8-afcb-0cca2704f598","PostedDate":"\/Date(1765585496000)\/","Description":"An employer is looking for a remote Appeals \u0026 Grievances Coordinator who will be responsible for managing and resolving appeals and grievances related to dental insurance claims. This role requires strong analytical and communication skills, attention to detail, and the ability to work independently in a remote environment while collaborating with internal teams and external stakeholders.Key Responsibilities- Review, research, and process appeals and grievances in compliance with company policies and regulatory requirements.- Draft clear, professional written responses and documentation for appeals and grievances.- Utilize Microsoft Word, Excel, Adobe, and Outlook for reporting, documentation, and communication.Apply critical thinking to analyze complex cases and identify appropriate resolutions.- Communicate effectively with members, providers, and internal departments to gather necessary information.- Maintain accurate records and ensure timely follow-up on all cases.- Set up and manage remote workstation; troubleshoot and engage with IT support as needed.- Perform outbound calls to providers and members regarding claims.- Leverage patient/member services experience to ensure empathetic and effective communication.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Appeals \u0026 Grievances Coordinator (Florida)","City":"Tustin","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- High School Diploma or GED required.- 2+ years of experience in insurance, dental insurance, or dental-related roles.- Strong writing and communication skills.Proficiency in Microsoft Word, Excel, Adobe, and Outlook.Ability to understand and use dental terminology.- Demonstrated research and problem-solving capabilities.- Ability to work independently and manage multiple priorities in a remote setting.- Understands state and federal requirements- Experience in patient care, customer service, or member services is required","Skills":"","Industry":"Claims/Denials","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":23.0000,"SalaryLow":18.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
An employer is looking for a remote Appeals & Grievances Coordinator who will be responsible for managing and resolving appeals and grievances related to dental insurance claims. This role requires... strong analytical and communication skills, attention to detail, and the ability to work independently in a remote environment while collaborating with internal teams and external stakeholders.Key Responsibilities- Review, research, and process appeals and grievances in compliance with company policies and regulatory requirements.- Draft clear, professional written responses and documentation for appeals and grievances.- Utilize Microsoft Word, Excel, Adobe, and Outlook for reporting, documentation, and communication.Apply critical thinking to analyze complex cases and identify appropriate resolutions.- Communicate effectively with members, providers, and internal departments to gather necessary information.- Maintain accurate records and ensure timely follow-up on all cases.- Set up and manage remote workstation; troubleshoot and engage with IT support as needed.- Perform outbound calls to providers and members regarding claims.- Leverage patient/member services experience to ensure empathetic and effective communication.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Dec 10, 2025
Edina, MN
|
Help Desk
|
Contract-to-perm
|
$13 - $16 (hourly estimate)
{"JobID":474963,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-93.26,"Longitude":44.96,"Distance":null},"State":"Minnesota","Zip":"55435","ReferenceID":"BOS-c4500fc2-ae81-407e-9776-07d2101f07eb","PostedDate":"\/Date(1765381095000)\/","Description":"A local healthcare client of ours is looking for Remote Overnight Help Desk Support to join their growing company! This role is an essential part of the IT HR Technology team and will provide support for incoming technical requests while assisting with provisioning tasks during downtime. We are seeking motivated individuals who can work independently and provide excellent customer service.Key Responsibilities:? Answer and resolve incoming technical support calls with professionalism and efficiency? Provide strong customer service while troubleshooting issues through ticketing systems (any prior experience with ticketing systems is helpful)? Handle escalation points as necessary? Utilize downtime to perform provisioning tasks?prior provisioning experience is a plus but not required? Maintain clear communication with the team and document interactions appropriatelyAdapt to overnight work schedules and demonstrate reliability in unsupervised remote work environmentsCandidate is required to work all days and time listed for each shift. There will be a training period ranging from 1-2 months where all candidates will work 8-5 EST, before transitioning into designated shift. The ideal candidate would have availability between the hours of 8 AM- 11 PM EST M-F, and will likely end up in the 11:30 AM-8 PM EST shift. Compensation: $16-$19 per hourExact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Tier 1 Help Desk Support","City":"Edina","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Qualifications:? Experience working with ticketing systems. At least 1 year in a fully remote environment ? Personable, connectable, and strong phone presence? Familiarity with any ticketing system (Ezvista experience is rare but helpful)? Strong customer service skills and ability to work independentlyPrior experience working overnight shifts is beneficial","Skills":"Provisioning Experience","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":16.0000,"SalaryLow":12.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
A local healthcare client of ours is looking for Remote Overnight Help Desk Support to join their growing company! This role is an essential part of the IT HR Technology team and will provide support... for incoming technical requests while assisting with provisioning tasks during downtime. We are seeking motivated individuals who can work independently and provide excellent customer service.Key Responsibilities:? Answer and resolve incoming technical support calls with professionalism and efficiency? Provide strong customer service while troubleshooting issues through ticketing systems (any prior experience with ticketing systems is helpful)? Handle escalation points as necessary? Utilize downtime to perform provisioning tasks?prior provisioning experience is a plus but not required? Maintain clear communication with the team and document interactions appropriatelyAdapt to overnight work schedules and demonstrate reliability in unsupervised remote work environmentsCandidate is required to work all days and time listed for each shift. There will be a training period ranging from 1-2 months where all candidates will work 8-5 EST, before transitioning into designated shift. The ideal candidate would have availability between the hours of 8 AM- 11 PM EST M-F, and will likely end up in the 11:30 AM-8 PM EST shift. Compensation: $16-$19 per hourExact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jul 15, 2025
Plano, TX
|
System Administrator
|
Contract
|
$14 - $17 (hourly estimate)
{"JobID":428176,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-96.7358181818182,"Longitude":33.0447272727273,"Distance":null},"State":"Texas","Zip":"75024","ReferenceID":"FTW-1313a9b4-39dc-443f-888b-392118606168","PostedDate":"\/Date(1752570998000)\/","Description":"A Fortune 50 client is seeking a skilled and experienced GCP Platform Administrator to join their Enterprise Data Analytics Platform team. As a GCP Platform Administrator, you will be responsible for managing and maintaining our Google Cloud Platform infrastructure, ensuring the availability, scalability, and security of our cloud-based systems and services both IaaS and PaaS services. Your primary focus will be on deploying, configuring, and monitoring GCP resources, optimizing performance, and providing technical support to internal teams. You will play a critical role in ensuring the smooth operation of our cloud infrastructure and enabling seamless cloud-based solutions. This role is 100% remote in India, however candidates mut be willing to work between the hours of 1PM IST 10PM IST.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"GCP Platform Administrator - INTL - India (14248ed4)","City":"Plano","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Total IT experience 8 years out of which hands GCP admin experience 3 to 4 yearsSolid knowledge of Google Cloud products/services IaaS and PaaSHands-on experience with CI/CDHands-on experience in an enterprise Data Center environmentAdditional Google Cloud Professional CertificationsApigee API gatewayIdentity management and AD sync hands on experienceHands on experience on Big Query, Google storage and cognitive API configurationsExtensive experience in setting up GCP IAM roles, system accounts, privilege access, etc. Looker tool configuration, GA integration tools exposure along with logging and monitoringServiceNow or similar ITSM tool experience capable to handle change management processExcellent customer service and sense of urgencyGood communication, presentation, and teamwork skillsExcellent remote collaboration skills","Skills":"Finops configuration experience is desirable with GCP platform","Industry":"System Administrator","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":17.0000,"SalaryLow":13.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
A Fortune 50 client is seeking a skilled and experienced GCP Platform Administrator to join their Enterprise Data Analytics Platform team. As a GCP Platform Administrator, you will be responsible for... managing and maintaining our Google Cloud Platform infrastructure, ensuring the availability, scalability, and security of our cloud-based systems and services both IaaS and PaaS services. Your primary focus will be on deploying, configuring, and monitoring GCP resources, optimizing performance, and providing technical support to internal teams. You will play a critical role in ensuring the smooth operation of our cloud infrastructure and enabling seamless cloud-based solutions. This role is 100% remote in India, however candidates mut be willing to work between the hours of 1PM IST 10PM IST.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Oct 20, 2025
Syosset, NY
|
Managerial / Professional
|
Perm
|
$100k - $150k (estimate)
{"JobID":457470,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-73.5,"Longitude":40.81,"Distance":null},"State":"New York","Zip":"11791","ReferenceID":"DGO-a0467c46-36e6-469c-945f-9c4cbffa67e6","PostedDate":"\/Date(1760975714000)\/","Description":"The Remote HR Manager will play a critical role in managing core HR functions and supporting our nationwide team. This role is ideal for someone who thrives in a fast-paced, entrepreneurial environment and has experience in small to mid-sized companies. You?ll be the go-to person for HR administration, benefits, payroll, and employee relations, while also assisting in recruiting top-tier sales talent.Administer HR operations including:- FMLA and leave management- Payroll processing (via Paychex)- Benefits administration and open enrollment- Compliance with federal and state employment laws- Support recruitment efforts for sales professionals and other roles- Handle employee relations, conflict resolution, and performance management- Maintain accurate employee records and HR documentation- Collaborate with leadership to enhance company culture and employee engagement- Assist with onboarding and offboarding processesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Head of Human Resources","City":"Syosset","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 5+ years of HR experience, preferably in a small to mid-sized company- Strong knowledge of HR compliance, payroll, and benefits administration- Experience with Paychex or similar HRIS/payroll systems- Proven track record of job longevity and professional growth- Exceptional attention to detail and organizational skills- Ability to work independently and communicate effectively in a remote environment- Experience recruiting sales professionals is a plus","Skills":"","Industry":"Managerial / Professional","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":150000.0000,"SalaryLow":100000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
The Remote HR Manager will play a critical role in managing core HR functions and supporting our nationwide team. This role is ideal for someone who thrives in a fast-paced, entrepreneurial... environment and has experience in small to mid-sized companies. You?ll be the go-to person for HR administration, benefits, payroll, and employee relations, while also assisting in recruiting top-tier sales talent.Administer HR operations including:- FMLA and leave management- Payroll processing (via Paychex)- Benefits administration and open enrollment- Compliance with federal and state employment laws- Support recruitment efforts for sales professionals and other roles- Handle employee relations, conflict resolution, and performance management- Maintain accurate employee records and HR documentation- Collaborate with leadership to enhance company culture and employee engagement- Assist with onboarding and offboarding processesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Nov 19, 2025
New Brunswick, NJ
|
Programmer / Developer
|
Contract
|
$11 - $14 (hourly estimate)
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The ideal candidate thrives in a remote, cross-functional environment, communicates effectively with stakeholders, and can translate business needs into actionable BI solutions.Key ResponsibilitiesDiscovery \u0026 Collaboration?Act as a business partner, engaging with HR leadership and stakeholders to understand objectives and translate them into technical requirements.?Facilitate discussions and drive alignment in a remote setup, ensuring clarity and consensus on dashboard priorities.?Collaborate with HR and data teams to ensure dashboards reflect organizational strategy and deliver actionable insights.Dashboard Development?Conceptualize and design dashboards that tell a clear business story, based on stakeholder needs and wireframes.?Build and roll out dashboards end-to-end, ensuring usability, scalability, and executive-level presentation (e.g., multi-screen views for leadership reporting).Data Modeling \u0026 Backend?Model data for BI purposes to support dashboard functionality and accuracy.?Define backend requirements and ensure data integrity for reporting.?Utilize SQL for data extraction and transformation.Tools \u0026 Technologies?Develop dashboards using Tableau and Power BI.?Leverage Dataiku for advanced data preparation and analytics.Testing \u0026 Quality Assurance?Create and execute test scripts to validate dashboard functionality.?Ensure dashboards are accurate, up-to-date, and meet stakeholder requirements.What Would Make Someone a Great Fit?You are business-savvy, not just technically strong?you understand how dashboards drive decisions.?You can influence and align stakeholders, ensuring BI solutions meet strategic objectives.?You balance technical depth with storytelling, making data meaningful for leadership.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Dashboard Business Analyst / Developer","City":"New Brunswick","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Location: Remote ? preferably in Pune, Mumbai, or Bangalore, IndiaShift ? 2nd shift IST (India shift)? 12pm-9pm ?Proven ability to translate business needs into technical requirements and deliver end-to-end BI solutions.?Ability to manage the dashboard development lifecycle from wireframe to rollout, including testing and validation.? Strong understanding of Human Resources (HR) data structures and terminology, or Workday HRIS systems. ?Experience building executive dashboards for HR or Talent Acquisition, including multi-screen views for leadership reporting.?4+ years of experience in business intelligence development or dashboard design.?3+ years of hands-on experience with Tableau and/or Power BI, including dashboard creation and deployment.?Strong proficiency in SQL for data extraction and transformation.?Experience in data modeling for BI purposes.","Skills":"?Familiarity with Dataiku for advanced data preparation and analytics.?Familiarity with building and monitoring data quality dashboards.?Familiarity with Generative AI tools (e.g., CoPilot) to enhance productivity, automate reporting, and support data analysis.","Industry":"Programmer / Developer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":14.0000,"SalaryLow":11.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking a Business Intelligence Dashboard Developer who combines strong technical expertise with exceptional business collaboration skills. This role is not just about building dashboards?it?s... about partnering with HR and Talent Acquisition teams to drive strategic insights, influence decision-making, and deliver solutions that align with organizational goals. The ideal candidate thrives in a remote, cross-functional environment, communicates effectively with stakeholders, and can translate business needs into actionable BI solutions.Key ResponsibilitiesDiscovery & Collaboration?Act as a business partner, engaging with HR leadership and stakeholders to understand objectives and translate them into technical requirements.?Facilitate discussions and drive alignment in a remote setup, ensuring clarity and consensus on dashboard priorities.?Collaborate with HR and data teams to ensure dashboards reflect organizational strategy and deliver actionable insights.Dashboard Development?Conceptualize and design dashboards that tell a clear business story, based on stakeholder needs and wireframes.?Build and roll out dashboards end-to-end, ensuring usability, scalability, and executive-level presentation (e.g., multi-screen views for leadership reporting).Data Modeling & Backend?Model data for BI purposes to support dashboard functionality and accuracy.?Define backend requirements and ensure data integrity for reporting.?Utilize SQL for data extraction and transformation.Tools & Technologies?Develop dashboards using Tableau and Power BI.?Leverage Dataiku for advanced data preparation and analytics.Testing & Quality Assurance?Create and execute test scripts to validate dashboard functionality.?Ensure dashboards are accurate, up-to-date, and meet stakeholder requirements.What Would Make Someone a Great Fit?You are business-savvy, not just technically strong?you understand how dashboards drive decisions.?You can influence and align stakeholders, ensuring BI solutions meet strategic objectives.?You balance technical depth with storytelling, making data meaningful for leadership.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Dec 09, 2025
San Diego, CA
|
Business Analyst (BA)
|
Contract
|
$20 - $25 (hourly estimate)
{"JobID":474683,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-117.13,"Longitude":32.8,"Distance":null},"State":"California","Zip":"92123","ReferenceID":"SDG-852f445a-921f-472c-9c65-ce57770ffd13","PostedDate":"\/Date(1765300545000)\/","Description":"Day-To-Day:A Global Medical Equipment company headquartered in San Diego, CA is seeking a remote technical business analyst to join their team. They will be responsible for analyzing and gathering requirements from internal business stakeholders and working alongside a team of solutions architect to develop and implement effective solutions in regard to CRM, ERP and contact center technologies. This role involves working closely with contact center managers and agents to understand their needs and challenges, balancing long-term strategic goals with short-term operational needs, and identifying opportunities to streamline contact center processes. The ideal candidate will develop user stories and acceptance criteria to drive functional, non-functional, and system requirements for development teams, and partner with cross-functional teams across different time zones.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Technical Business Analyst - INTL India","City":"San Diego","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Must Haves:? Bachelor?s in computer science or related field? 5+ years of experience as a Technical Business Analyst, 8+ years of experience preferred? 5+ years experience with CRM technologies ? Salesforce Sales/Service Cloud preferred? Experience with ERP systems ? Oracle Preferred? Strong business acumen with customer first mindset.? Proven ability to analyze and gather complex business processes and develop effective solutions.? Strong analytical and problem-solving skills, with a keen attention to detail.? Excellent communication skills? Collaborate closely with technical architects to ensure solution meets business requirements? Ability to clearly articulate and document the technical and functional requirements, acceptance criteriaWork effectively in a remote setting, collaborating with remote and global team members across multiple time zones to ensure seamless coordination and communication throughout the project lifecycle.","Skills":"Preferred Qualifications: ? 5+ years of experience with CRM systems ? preferably Salesforce Sales and Service Cloud? 3+ years of Oracle ERP experience.Strong understanding of contact center technologies, including CRM systems, IVR, ACD, and workforce management tools.","Industry":"Business Analyst (BA)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":25.0000,"SalaryLow":20.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Day-To-Day:A Global Medical Equipment company headquartered in San Diego, CA is seeking a remote technical business analyst to join their team. They will be responsible for analyzing and gathering... requirements from internal business stakeholders and working alongside a team of solutions architect to develop and implement effective solutions in regard to CRM, ERP and contact center technologies. This role involves working closely with contact center managers and agents to understand their needs and challenges, balancing long-term strategic goals with short-term operational needs, and identifying opportunities to streamline contact center processes. The ideal candidate will develop user stories and acceptance criteria to drive functional, non-functional, and system requirements for development teams, and partner with cross-functional teams across different time zones.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.