Job Search Results for automation

A client in Reading, PA is looking to hire 5 remote customer support specialists to join their growing team. This assignment will help act as the front line for general customer inquiries and issues.... More They will handle the bulk of the reactive/inbound "break/fix" calls. They will assist customers will administrative tasks and help with technical issues related to Connected Fleet digital tools. For example: Password resets, Adding New Users, Troubleshooting, General How-To questions. Our customers range from small to very large. We interface with Fleet Manager, Executives, and drivers. So our front line support team will need to be smart and flexible enough to support many different types of customers. In a typical day, you may go from helping a driver figure out how to connect to a device on a truck, to helping a Fleet Manager reset his password. We are looking for an enthusiastic, curious professional with a passion for technology, problem solving, and having meaningful interactions with our customers. The assignment is a unique chance to get in on the ground floor of a fast-growing team, with opportunities to grow into future roles such as: product specialist, customer success, marketing, and more. Our current team brings in a diverse set of technical interests and experiences, from: photography, to home automation, building gaming PC, Audio Engineering, and even Vehicle Maintenance. We're looking for technically minded individuals help our fast-growing team, where you can have a big impact on the success of the product and the company.This job is Monday-Friday 11-8pmWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a full-time Business Analyst to join one of our clients in downtown Cincinnati. In this role, your day focuses on supporting and optimizing the technology that powers... More financial, actuarial, and tax functions, working closely with the teams System Developers. A large part of your day involves partnering with accounting, actuarial, and tax business teams to understand their needs and translate them into technical solutions for the developers. This could mean enhancing financial reporting workflows, improving data pipelines for actuarial modeling, developing plans to migrate off of a legacy system or supporting tax compliance systems. You help ensure systems align with regulatory requirements, internal controls, and reporting deadlines. You may also explore how automation or AI can streamline reconciliations, anomaly detection, or forecasting processes. Communication is a key part of the role. You regularly translate technical concepts into clear business insights?whether you?re walking finance partners through a system change, explaining the impact of a data issue, or presenting updates to leadership. You also contribute to governance by ensuring systems and processes support auditability, compliance, and strong financial controls. Collaboration is constant. You act as a bridge between IT and finance, balancing system capabilities with business priorities. Strong analytical thinking, attention to detail, and the ability to clearly communicate complex information are essential as you help drive efficient, accurate, and compliant financial operations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Python Engineer to join a large healthcare company that is building a next-generation AI-powered document processing platform. This platform ingests high volumes of documents (e.g.,... More prescriptions, faxes, warehouse orders), classifies them using AI, and routes them through the appropriate downstream workflows.This role will focus on expanding and scaling the platform by enhancing document ingestion, processing logic, and AI-driven classification capabilities. The team is moving beyond initial POCs and actively building production-grade solutions to support pharmacy operations and broader enterprise use cases.Key Responsibilities?Design and develop scalable Python-based solutions for document ingestion and processing pipelines?Build and enhance data engineering workflows to handle high-volume document streams (e.g., prescriptions, faxes)?Implement business logic to process and transform documents based on requirements from pharmacy and operations teams?Leverage AI/LLM tools (e.g., Gemini, Claude, Anthropic models) for document classification, extraction, and workflow automation?Develop prompt engineering strategies (personas, task structuring, agentic workflows) to improve model accuracy and performance?Optimize document handling workflows, including: oIdentifying and merging duplicate recordsoCollapsing multi-line or multi-item documents into structured outputsoProcessing and standardizing PDF-based inputs?Collaborate closely with business stakeholders to translate operational workflows into automated systems?Support expansion of new use cases on the platform as adoption grows across the organizationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer in the insurance industry is looking for an Application Support Tech II to join the fully-remote team. This person will support a wide range of enterprise business applications such as... More ServiceNow, DocuSign, Kofax/Tungsten, HubSpot, and others. This role is focused specifically on application-level support?not help desk or hardware?acting as the go-to resource when users experience issues within specific systems. On a daily basis, this individual will troubleshoot application issues, manage user access and permissions (including SSO and ideally Okta), document tickets, and escalate to vendors when needed, while maintaining ownership of the issue through resolution. This person will operate as a functional owner across multiple applications, supporting onboarding/offboarding of users, managing configurations, and ensuring each system is aligned with Alliant?s governance model. They will work closely with project managers and business teams as new applications are implemented, taking ownership once those systems transition into steady-state support. The role requires someone comfortable navigating ambiguity, gathering information across teams, and proactively identifying solutions, as the function is still being built out and evolving. A strong emphasis will be placed on documentation and knowledge management, helping centralize processes and resources into platforms like ServiceNow and SharePoint, as well as building out more structured support workflows over time. The individual will also support system testing, upgrades, and process improvements, while partnering with vendors and internal stakeholders to ensure applications are stable, secure, and scalable. This position is ideal for someone who can operate across multiple systems at scale, take initiative, and help build a more mature application support and governance model, with future focus on automation and AI-driven processes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are looking for a Power Automate professional to work for a leader in the utility industry. In this role you will be responsible for being the architect when it comes to innovation and building... More new features in Power Automate. This organization has a ton of different data sets that need automation created to help with process efficiencies. For example they have flows that come out of SAP and they have to combine sixty of them to come up with a data set. They are power automating small things currently and need to focus on much larger items. They have eighty different business flows and we need to take fifty of them, each one of those data flows / spread sheets (only need 1-3 columns per each data set). We need to turn this into a spread sheet. The current challenge is you have to marry those up fifty files and associate the data out of those files for one order number. Power Automate will allow us to open file and copy those and paste those into another spread sheet and automate those files. Power Automate can be used for many other data related tasks that will positively impact this entire organization. we need this person to come with the right attitude. The ability to be a go-getter, pay close attention to detail, think outside the box and provide solutions. We don't want you to wait for tasks to be provided, rather go out and solve their challenges.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Senior Software Developer / Technical Lead to join our HR IT team, supporting Human Resources, Benefits, Corporate Communications, and related business systems. This role replaces a... More retiring technical lead and will serve as the primary technical authority for a small development team.The ideal candidate is a strong backend engineer with proven leadership experience, deep knowledge of modern .NET systems, cloud platforms, CI/CD pipelines, and applied AI capabilities. This role partners closely with HR stakeholders while leading development teams through technology refresh, modernization, and migration initiatives.What You?ll DoServe as technical lead for HR application systems, owning architecture, design, and implementation decisionsLead and mentor a team of 4 developers, providing technical direction and hands-on guidanceDesign, build, and maintain enterprise backend systems (approx. 90% backend / 10% frontend)Drive technology refresh and migration efforts, including modernization of legacy .NET applicationsCollaborate with HR and business stakeholders to translate requirements into secure, scalable solutionsLead complex systems analysis and development across the full SDLCDefine and enforce standards for CI/CD, cloud deployment, documentation, and code qualityMaintain accurate, clear, and up-to-date technical documentationEvaluate new tools, platforms, and architectural approachesProactively identify opportunities to improve system performance, automation, and business outcomesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a highly communicative, outgoing Business Analyst. The ideal candidate is comfortable engaging with senior stakeholders, facilitating discussions, and confidently driving conversations... More to clarity. This role plays a critical role in translating business needs into delivered solutions across a large, complex enterprise environment for a Centre of Excellence.Day-to-day:? Partner with Lines of Business across a Big 5 banking client to gather, analyze, and document requirements related to eForm and eSignature use cases? Act as the primary requirements owner, translating business needs into clear functional and technical requirements for delivery teams? Lead backlog management activities including writing user stories, defining acceptance criteria, prioritizing work, and supporting sprint planning? Drive end-to-end delivery of eForm and eSignature integrations across platforms and processes, ensuring requirements are implemented as intended? Collaborate closely with BAs, designers, developers, QA, and platform teams to support solution design and execution? Facilitate workshops, requirement reviews, and stakeholder discussions to align on scope, dependencies, and delivery approach? Support system and integration implementations, including validation of data flows, form behavior, and eSignature workflows? Review and validate delivered solutions through UAT and acceptance activities, ensuring alignment to business and compliance needs? Manage change requests, scope updates, and trade-off decisions throughout the delivery lifecycle? Serve as a visible point of contact for stakeholders, proactively communicating status, risks, and delivery progress? Contribute to continuous improvement of digitization, straight-through processing, and document automation practices within the eForms/eSignature CoEWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An O&G Operator in The Woodlands, TX is looking for a I&E Project Manager to join their Automation team. This role will start as a 24-month contract role with the possibility to extend. This role... More will work an in-office hybrid (Tues-Thurs in office, Mon & Fri remote) 9/80 schedule (every other Friday off). The I&E Project Manager will be responsible for overseeing electrical and instrumentation infrastructure projects across oil & gas facilities. This includes design, specification development, project coordination, scheduling, procurement, compliance, and construction support.Responsibilities include: 1. Electrical & Instrumentation Design:Design electrical systems including cable routing, cable sizing, distribution lines, and substation components.Prepare drawings for grid interconnection, collection systems, transformers, breakers, and power factor correction equipment.2. Specifications & Engineering Documentation:Develop procurement specifications for substations, electrical systems, and I&E components at oil & gas facilities.Develop and maintain technical specifications, standards, design guidelines, and engineering deliverables.3. Project Management:Set project deadlines, assign responsibilities, and monitor/summarize project progress.Develop and manage project scopes, cost estimates, and schedules.Coordinate in-house and external engineering disciplines, including contract engineering services.4. Compliance & Quality:Ensure projects comply with company standards, regulatory codes, and environmental/safety requirements.Collect system data (client, utilities, suppliers) for modeling, compliance checks, and optimization.5. Construction, Installation & Commissioning Support:Prepare execution plans, specifications, and bid packages.Specify, requisition, and expedite I&E materials and equipment.Coordinate installation activities with construction teams and support turnover to operations.6. Optimization & Technical Support:Analyze project designs; propose improvements to maximize system reliability, safety, and ROI.Optimize power distribution and support troubleshooting of I&E systems during project execution.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Position SummaryThe Technology Service Operations Manager is responsible for overseeing the end-to-end lifecycle of IT operational support tickets, ensuring clear ownership, continuous progress, and... More adherence to defined service level agreements (SLAs) across IT teams. This role serves as the central point of coordination for service operations, driving accountability, improving service delivery efficiency, and maintaining visibility across all active workstreams.This position does not include direct people management but requires strong cross-functional leadership and process ownership, including oversight of Jira Service Management workflows and operational asset coordination.Key Responsibilities- Own and manage the full lifecycle of operational support tickets from intake through resolution and closure- Monitor and enforce SLAs, ensuring timely responses, updates, and issue resolution- Act as the central authority for ticket routing, assignment, and escalation- Identify and drive resolution of stalled or aging tickets across teams- Coordinate cross-functional handoffs between IT teams, ensuring clear ownership transitions- Maintain visibility into all active tickets, ensuring defined ownership, next steps, and status updates- Develop and maintain dashboards and reporting on SLA performance, ticket trends, and backlog health- Lead operational reviews to identify bottlenecks and drive continuous improvement- Ensure adherence to ticketing standards, documentation, and process consistency- Create and manage Jira Service Management (JSM) workflows, including request types, queues, SLAs, and basic automation rules- Build and maintain Jira dashboards and reporting to support operational visibilityOperational & Asset Management Responsibilities- Support equipment ordering, provisioning, and tracking of IT assets- Manage contract-related updates including new orders, returns, and asset decommissioning- Maintain accurate and organized inventory of IT equipment- Coordinate e-waste handling and disposal in compliance with company and regulatory standards- Schedule and support inventory audits and lifecycle management activitiesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a highly skilled Senior Business Analyst / Project Manager to spearhead the implementation of our next-generation external search engine for an external, customer website. This role... More is crucial in leading the transformation of the customer search experience leveraging advanced search technologies to improve product discoverability and support our customers and partners in finding the right information quickly and efficiently. Job Responsibilities:?Manage Global Sales & Marketing IT Digital Transformation projects using Scaled Agile in a fast-paced environment ensuring on-time and on-budget delivery?Collaborate and partner with business and IT in defining, preparing and executing projects and change programsoGather and analyze business requirementsoUnderstand the needs of the business on a strategic and operational level oDevelop overall project plans and approach in collaboration with the business team oDevelop high-level functional design and create business workflows and user flows as neededoAnalyze varying solutions and recommend strategy with an eye on automation, AI/ML, functionality, cost, technology and value as appropriateoMitigate risks and address project obstacles as neededoDrive implementation with the onshore/offshore software development teamoEffectively engage and communicate with project team, management, project stakeholders and business team to share project status and identification/resolution of any project issuesoConduct IT acceptance testing and coordinate testing with usersoCoordinate project deployment with the release management team?May be responsible for sourcing, negotiations and managing outside vendors?Collaborate with the marketing team to develop strategies for optimizing content for improved search results and user engagement.?Monitor and report on key performance indicators (KPIs) related to search effectiveness, user satisfaction, and impact on lead generation and customer support efficiency.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less