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Apr 26, 2024

Cypress, CA

|

QA

|

Perm

|

$125k - $200k (estimate)

{"JobID":353892,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-118.024272727273,"Longitude":33.8343636363636,"Distance":null},"State":"California","Zip":"90630","ReferenceID":"OCC-700496","PostedDate":"\/Date(1714130204000)\/","Description":"A company is seeking a Process Quality Assurance Engineer to join their team! The Process Quality Assurance Engineer will be responsible for ensuring the integrity and quality of processes from inception to completion. This role involves a strong focus on configuration management, auditing, and the creation of comprehensive plans and procedures to uphold standards throughout the program lifecycle. This is a permanent position located in Cypress, CA.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Process Quality Assurance Engineer","City":"Cypress","ExpirationDate":null,"PriorityOrder":0,"Requirements":"5+ years of experience in Process Quality Assurance Ensuring a program\u0027s processes meet DO-178 and DO-254 standards and function effectively from start to finish Strong understanding of DO-178 and DO-254 standards with the ability to do the following: Configuration Management Quality Auditing Process Planning Process Oversight","Skills":"","Industry":"QA","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":200000.0000,"SalaryLow":125000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A company is seeking a Process Quality Assurance Engineer to join their team! The Process Quality Assurance Engineer will be responsible for ensuring the integrity and quality of processes from... inception to completion. This role involves a strong focus on configuration management, auditing, and the creation of comprehensive plans and procedures to uphold standards throughout the program lifecycle. This is a permanent position located in Cypress, CA.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Mar 26, 2024

Boise, ID

|

Environmental Engineering

|

Contract

|

$30 - $44 (hourly estimate)

{"JobID":347647,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-116.171272727273,"Longitude":43.5959090909091,"Distance":null},"State":"Idaho","Zip":"83706","ReferenceID":"BOI-693092","PostedDate":"\/Date(1711480571000)\/","Description":"? Provide technical, policy, and planning support for the air quality modeling, permitting, compliance, and enforcement programs.? Provide technical support to stationary source modeling supervisor and permitting engineering manager to ensure timely integration of dispersion modeling analyses into permit development and permit implementation. * Draft policies, procedures, guidance, and documents for stationary source modeling as it pertains to permits, compliance evaluations, and enforcement actions. * Provide expert technical review of dispersion modeling analyses for permits to construct (PTCs) and Tier II operating permits. * Work with technical staff throughout DEQ to solve problems and resolve issues where air impact modeling analyses are an important consideration. * Facilitate meetings and interact with facilities on stationary source modeling issues. * Provide technical content for public comment and quality assurance for permits, as it relates to review of dispersion modeling analyses. * Provide technical and policy review of modeling protocols submitted to DEQ in support of PTCs and Tier II operating permits. * Interact with facilities to provide guidance on performing atmospheric dispersion modeling. * Remain current on new developments in atmospheric dispersion modeling, including a comprehensive understanding of specific algorithms within applicable models. * Lead special projects when assigned. * Provide technical support and guidance to junior staff.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Air Quality Dispersion Modeling Analyst","City":"Boise","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Possession of a bachelor\u0027s degree in engineering, atmospheric sciences or something similar \u0026 relevantOR any combination of education and/or experience equivalent to a typical 4 year bachelor\u0027s degree. - 4+ years\u0027 experience managing and implementing, projects or component(s) of programs that are environmental, regulatory, or administrative in nature, where you were required to routinely perform program or project planning; provide technical assistance to staff, special interest groups and the public; and provide policy and/or regulatory interpretation and/or development.-knowledge of the scientific and engineering principles of air quality modeling techniques-Hands on air permit modeling experience-Knowledge of atmospheric dispersion","Skills":"Programming skillsUse of the tool AERMOD","Industry":"Environmental Engineering","Country":"US","Division":"Government","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":44.4000,"SalaryLow":29.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

? Provide technical, policy, and planning support for the air quality modeling, permitting, compliance, and enforcement programs.? Provide technical support to stationary source modeling supervisor... and permitting engineering manager to ensure timely integration of dispersion modeling analyses into permit development and permit implementation. * Draft policies, procedures, guidance, and documents for stationary source modeling as it pertains to permits, compliance evaluations, and enforcement actions. * Provide expert technical review of dispersion modeling analyses for permits to construct (PTCs) and Tier II operating permits. * Work with technical staff throughout DEQ to solve problems and resolve issues where air impact modeling analyses are an important consideration. * Facilitate meetings and interact with facilities on stationary source modeling issues. * Provide technical content for public comment and quality assurance for permits, as it relates to review of dispersion modeling analyses. * Provide technical and policy review of modeling protocols submitted to DEQ in support of PTCs and Tier II operating permits. * Interact with facilities to provide guidance on performing atmospheric dispersion modeling. * Remain current on new developments in atmospheric dispersion modeling, including a comprehensive understanding of specific algorithms within applicable models. * Lead special projects when assigned. * Provide technical support and guidance to junior staff.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Apr 09, 2024

Tampa, FL

|

Project Manager

|

Contract

|

$29 - $43 (hourly estimate)

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The role holder will be responsible for managing and coordinating GHS Operations Information Security related projects, compliance audits and supporting compliance activities primarily in relation to the GHS including:- Managing, monitoring and maintaining the compliance of IT processes for Global Hosting Services, ensuring quality and compliance with the agreed compliance frameworks - Supporting IT Services Information Security Management System (ISMS) and contributing to the continuous improvement of operational processes and the ISMS by monitoring the performance of the GHS Operations, its compliance with existing laws and regulations, its alignment with emerging threats and incident trends, and compliance with the Information Security Policy (ISP). - Coordinating the on-going enhancements to the GHS Information Security posture and compliance with third-party vendors and internal team. The Global Hosting Service provides and operates highly available 24/7 hosting services, Iaas and PaaS, across multiple global on-premises hosting centers and Public Cloud Service Providers.The role holder will report to the GHS Hosting \u0026 Infrastructure Operations Leader and will also work collaboratively with the Compliance and CISO function- Providing guidance to GHS Operations team on control design and implementation to support ISP and third party audit activities- Drive remediation/hygiene/continuous improvement efforts including recommending solutions as well as driving projects to a successful conclusion to improve overall compliance maturity in the team.- Working with Asset and Configuration Management across the GHS.- Maintaining compliance with Change Control Processes and adhering to standards and documentation.- Leading initiatives with third-party service providers to maintain and improve quality, compliance and consistent delivery of service to published SLAs. Working with the GHS Operations team and with NIS Vulnerability and other relevant teams on continuous improvement of Vulnerability Management in GHS space, coordinating a GHS Operations teams response in case of critical vulnerabilities identified, or similar events.- Identifying opportunities to automate and streamline processes to maximize efficienciesIdentifying opportunities to report on controls compliance to provide leadership with greater insights.- Driving report creation, consolidation, and analysis, by utilizing Microsoft Office and G Suite tools, to create deliverables; Creating and producing presentation slides; practice methodologies and tools; policies and procedures; and/or other standard business communications; Responsible for collation of data and the distribution of periodic and ad hoc operational/compliance reports as required.- Anticipating and negotiating consensus amongst diverse groups while creating a positive impact in the activities of others not in their own reporting structure.- Ability to travel internationally to facilitate compliance audits and activities (approximately 20%).- Being responsible for awareness and compliance with all aspects relating to policy and guidelines of the Information Security Management System (ISMS), including but not limited to the Information Security Policy (ISP). Defining plans and coordinating activities to meet new/changed ISP requirements in the GHS domain.- Performing all related job functions following established processes and procedures in order to preserve the confidentiality of information hosted and managed by the PwC IT Service Ltd. from unauthorized disclosure.- Protecting the integrity of information hosted and managed by the PwC IT Service Ltd. from unauthorized or accidental modification, and protecting the accuracy and completeness of this information.- Being responsible for reporting any (known or suspected) breach in information security or policies.- Representing GHS Ops at compliance and risk related meetings and auditsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"INTL - Romania - IT Compliance and Quality Control Officer","City":"Tampa","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 5 years of experience in IT infrastructure services, including hosting services- 2 years of experience managing quality control and/or assurance, compliance, certification, IS or related activities- Bachelor\u0027s Degree- Understands ITIL processes and standards- Securing (hardening) Microsoft and Linux based operating systems- Experience in security aspects of multiple operating systems, applications, communications and network systems and protocols.- Knowledge and administration of common cloud providers (Azure, GCP, AWS) and virtualization technologies (Hyper-V, VMware).- Practical experience in scripting solutions to meet specific needs (e.g. PowerShell, Splunk, etc).- Ability to design, evaluate and document process improvements. Experience in leading process improvement teams and interacting with technical managers and development teams.- Understanding of various sovereignty restrictions (local, regional, global) applicable to systems and data based on existing jurisdictions- Knows and understands SOC2 type 2, ISO 27001, etc.","Skills":"- ITIL certification, Azure/GCP/AWS certifications, Professional security certifications or membership in similar organizations, e.g. Certified Information Systems Security Professional (CISSP), Certified Information Privacy Professional (CIPP), and Certified Information Systems Manager (CISM) is a plus- Experience in using data analysis and business intelligence tools like Alteryx, Power BI or Tableau","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":43.2000,"SalaryLow":28.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The IT Compliance and Quality Control Officer will be a member of the Global Hosting Services (GHS) Infrastructure Operations team and comes to the organization having experience in quality control... especially in IT Information Security area with a background in IT infrastructure services. The role holder will be responsible for managing and coordinating GHS Operations Information Security related projects, compliance audits and supporting compliance activities primarily in relation to the GHS including:- Managing, monitoring and maintaining the compliance of IT processes for Global Hosting Services, ensuring quality and compliance with the agreed compliance frameworks - Supporting IT Services Information Security Management System (ISMS) and contributing to the continuous improvement of operational processes and the ISMS by monitoring the performance of the GHS Operations, its compliance with existing laws and regulations, its alignment with emerging threats and incident trends, and compliance with the Information Security Policy (ISP). - Coordinating the on-going enhancements to the GHS Information Security posture and compliance with third-party vendors and internal team. The Global Hosting Service provides and operates highly available 24/7 hosting services, Iaas and PaaS, across multiple global on-premises hosting centers and Public Cloud Service Providers.The role holder will report to the GHS Hosting & Infrastructure Operations Leader and will also work collaboratively with the Compliance and CISO function- Providing guidance to GHS Operations team on control design and implementation to support ISP and third party audit activities- Drive remediation/hygiene/continuous improvement efforts including recommending solutions as well as driving projects to a successful conclusion to improve overall compliance maturity in the team.- Working with Asset and Configuration Management across the GHS.- Maintaining compliance with Change Control Processes and adhering to standards and documentation.- Leading initiatives with third-party service providers to maintain and improve quality, compliance and consistent delivery of service to published SLAs. Working with the GHS Operations team and with NIS Vulnerability and other relevant teams on continuous improvement of Vulnerability Management in GHS space, coordinating a GHS Operations teams response in case of critical vulnerabilities identified, or similar events.- Identifying opportunities to automate and streamline processes to maximize efficienciesIdentifying opportunities to report on controls compliance to provide leadership with greater insights.- Driving report creation, consolidation, and analysis, by utilizing Microsoft Office and G Suite tools, to create deliverables; Creating and producing presentation slides; practice methodologies and tools; policies and procedures; and/or other standard business communications; Responsible for collation of data and the distribution of periodic and ad hoc operational/compliance reports as required.- Anticipating and negotiating consensus amongst diverse groups while creating a positive impact in the activities of others not in their own reporting structure.- Ability to travel internationally to facilitate compliance audits and activities (approximately 20%).- Being responsible for awareness and compliance with all aspects relating to policy and guidelines of the Information Security Management System (ISMS), including but not limited to the Information Security Policy (ISP). Defining plans and coordinating activities to meet new/changed ISP requirements in the GHS domain.- Performing all related job functions following established processes and procedures in order to preserve the confidentiality of information hosted and managed by the PwC IT Service Ltd. from unauthorized disclosure.- Protecting the integrity of information hosted and managed by the PwC IT Service Ltd. from unauthorized or accidental modification, and protecting the accuracy and completeness of this information.- Being responsible for reporting any (known or suspected) breach in information security or policies.- Representing GHS Ops at compliance and risk related meetings and auditsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Apr 01, 2024

Brookfield, WI

|

Software Engineering

|

Perm

|

$107k - $217k (estimate)

{"JobID":348616,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-88.0924545454545,"Longitude":43.0868181818182,"Distance":null},"State":"Wisconsin","Zip":"53045","ReferenceID":"MKE-694271","PostedDate":"\/Date(1712006177000)\/","Description":"Insight Global is seeking a Staff Software Engineer for our actuarial consulting services client to sit remotely. Working on a team of Product Owners, Software Developers, and Quality Assurance Engineers, you will contribute to the modernization and re-architecture of the systems that drive value for our clients. You will have the opportunity to work with different portions of our systems and business, including UI/UX, back-end automation, and embedded business process improvement projects. Responsibilities include: Design, develop, maintain and improve software and other technical solutions that solve business challenges Play a key role in redesigning our legacy products in AWSChampion AWS best practices and mentor team membersFocus on overall product quality Develop and maintain unit and integration tests Responsibly self-manage workload given project priorities, deadlines and deliverables Help the team achieve sprint goals through independent work and collaboration Participate in code reviews to promote quality and best practicesSupport code deploymentsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Staff Software Engineer","City":"Brookfield","ExpirationDate":null,"PriorityOrder":0,"Requirements":"10+ years of relevant experience Strong experience with csharp, SQL, JavaScript, .NET Framework / .NET Core Cloud development experience with AWS Understanding of Agile practices (e.g. Scrum) Experience with full software development lifecycle Excellent technical design, problem solving, and debugging skills Experience with domain driven designExperience with microservice architectureExperience with event-driven architecturePassionate about building high-quality systems with AWS best practices Excellent collaborative skills, work well independently and as a team member Proven analytical skills to interpret and implement business and functional requirements Understanding of the value of test automation and a desire to incorporate it in development practice","Skills":"Continued education and/or advanced degree(s) Experience in environments subject to HIPAA and/or PCI regulations Experience in software-as-a-service, actuarial science and/or insurance underwriting industry Certified Scrum Developer (CSD) AWS CertificationsUnderstanding of DevOps principles Experience with test driven developmentExperience designing systems in an event-driven architecture Experience rebuilding on-prem legacy applications in a modern cloud environment (AWS)","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":217000.0000,"SalaryLow":107000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a Staff Software Engineer for our actuarial consulting services client to sit remotely. Working on a team of Product Owners, Software Developers, and Quality Assurance... Engineers, you will contribute to the modernization and re-architecture of the systems that drive value for our clients. You will have the opportunity to work with different portions of our systems and business, including UI/UX, back-end automation, and embedded business process improvement projects. Responsibilities include: Design, develop, maintain and improve software and other technical solutions that solve business challenges Play a key role in redesigning our legacy products in AWSChampion AWS best practices and mentor team membersFocus on overall product quality Develop and maintain unit and integration tests Responsibly self-manage workload given project priorities, deadlines and deliverables Help the team achieve sprint goals through independent work and collaboration Participate in code reviews to promote quality and best practicesSupport code deploymentsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Apr 26, 2024

Des Moines, IA

|

QA

|

Perm

|

$56k - $84k (estimate)

{"JobID":353914,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-93.5942727272727,"Longitude":41.5784545454545,"Distance":null},"State":"Iowa","Zip":"50309","ReferenceID":"DSM-700527","PostedDate":"\/Date(1714137380000)\/","Description":"Insight Global is currently hiring for an Automation QA at a top insurance client in Des Moines, IA. This candidate will be a part of the quality assurance team to help develop and execute automation tests to ensure product functionality, quality, and reliability. This candidate needs to have experience with Guidewire platform tools and experience with automation tools like Selenium, Jenkins, and ReadyAPI. The ideal candidate thrives in a fast-paced environment, wants to be a part of a team, and has prior experience in the insurance industry.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Guidewire Automation QA","City":"Des Moines","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? Minimum 1 year of experience as an Automation QA ? 1 year experience with GuidewireProficiency with automation tools such as Selenium, Jenkins, and ReadyAPI","Skills":"? Ability to work in a fast paced environment? Strong communication and collaboration skills? Insurance industry experience","Industry":"QA","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":84000.0000,"SalaryLow":56000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is currently hiring for an Automation QA at a top insurance client in Des Moines, IA. This candidate will be a part of the quality assurance team to help develop and execute automation... tests to ensure product functionality, quality, and reliability. This candidate needs to have experience with Guidewire platform tools and experience with automation tools like Selenium, Jenkins, and ReadyAPI. The ideal candidate thrives in a fast-paced environment, wants to be a part of a team, and has prior experience in the insurance industry.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jan 09, 2024

Phoenix, AZ

|

QA

|

Perm

|

$84k - $126k (estimate)

{"JobID":331268,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-112.058545454545,"Longitude":33.5020909090909,"Distance":null},"State":"Arizona","Zip":"85012","ReferenceID":"RIC-673468","PostedDate":"\/Date(1704788039000)\/","Description":"Insight Global is seeking a QA/QC Manager to join one of our clients (BVPI_) for a travel intensive role. This will be a 2 weeks at the site, 1 weekend at home travel scenario (only 40-45 hour work weeks). This role is responsible for the implementation and management of Bureau Veritas Primary Integration\u0027s (BVPI) Quality Control Program at client sites; including the coordination, performance, and execution of construction inspections and testing services which lead to the successful delivery of commissioning and turn-over for clients in the Hyperscale Data Center Market. The QA/QC Manager will work with QA/QC professionals across MEP trade disciplines, General Contractor, and Owner QAQC Leadership to create and support a Quality Culture with tact, teamwork, and transformational leadership.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"QA/QC Manager","City":"Phoenix","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Bachelor\u0027s degree (B.A./B.S.) from a four-year college or university; orequivalent combination of education and experience.- On-site MEP Quality Assurance / Quality Control for assigned construction projects- Witnessing and reviewing site inspections- Ensure general contractor and MEP contractors comply with contractual and owner quality requirements- Familiarizes oneself with codes, local project regulations, construction practices, and the latest equipment and functional concepts- Coordinate quality issues between the design team, construction, and facility operations teams.- Provide personnel training to ensure awareness of quality procedures and specific responsibilities in the QA/QC process.- Help drive issue closure in client software and escalate any outstanding open items not getting closed out promptly.- Attend and actively participate in Construction Meetings - Produce detailed documentation using various client software such as, but not limited to, BIM360, Compass, and CX Alloy.- Ensure that all inspection reports are accurate and that all attached documents are current.- Act with tact and professionalism to resolve conflicts.- Review inspection reports for compliance","Skills":"- OSHA 30 - NFPA70E","Industry":"QA","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":126000.0000,"SalaryLow":84000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a QA/QC Manager to join one of our clients (BVPI_) for a travel intensive role. This will be a 2 weeks at the site, 1 weekend at home travel scenario (only 40-45 hour work... weeks). This role is responsible for the implementation and management of Bureau Veritas Primary Integration's (BVPI) Quality Control Program at client sites; including the coordination, performance, and execution of construction inspections and testing services which lead to the successful delivery of commissioning and turn-over for clients in the Hyperscale Data Center Market. The QA/QC Manager will work with QA/QC professionals across MEP trade disciplines, General Contractor, and Owner QAQC Leadership to create and support a Quality Culture with tact, teamwork, and transformational leadership.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Mar 29, 2024

New Orleans, LA

|

Software Engineering

|

Perm

|

$96k - $144k (estimate)

{"JobID":348344,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-89.93,"Longitude":30.0697272727273,"Distance":null},"State":"Louisiana","Zip":"70112","ReferenceID":"MSY-693947","PostedDate":"\/Date(1711725406000)\/","Description":"The Data Engineer III is responsible for the installation, testing, maintenance, and development of scalable data-management systems. The Data Engineer III is responsible for the design, execution and monitoring of Extract, Transform, Load (ETL) operations. As a senior member of the Business Intelligence team, the Data Engineer will design solutions independently and with the Data Architects. The Data Engineer is able to perform complex data modelling. Additional responsibilities of the position include conducting data analysis, data integrity, and quality assurance testing; creating reports and dashboards for data consumption by the user community; assisting the Data Architect Team with evaluating data-management technologies, and performs other related tasks as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Remote Data Engineer","City":"New Orleans","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-Excellent oral and written communication skills.-Excellent analytical and problem solving skills.-Ability to effectively identify and troubleshoot issues, as well as provide viable solutions and/or recommendations.-Highly proficient data analysis and data management skills. -Working knowledge of Agile Practices.-Familiarity with multiple programming languages and frameworks.-Working knowledge of SDLC Methodologies and Practices.-Sound knowledge of SQLServer, Oracle, NoSQL and Graph databases.-Demonstrated proficiency in the utilization of Data Visualization tools (Cognos, Power BI, MicroStrategy, or similar tools.-Proficient use of Informatica or similar ETL tools.-Ability to efficiently install and support data management systems, including databases, data design software, and ETL software.","Skills":"-Business Intelligence experience in Higher Education.","Industry":"Software Engineering","Country":"US","Division":"Government","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":144000.0000,"SalaryLow":96000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Data Engineer III is responsible for the installation, testing, maintenance, and development of scalable data-management systems. The Data Engineer III is responsible for the design, execution... and monitoring of Extract, Transform, Load (ETL) operations. As a senior member of the Business Intelligence team, the Data Engineer will design solutions independently and with the Data Architects. The Data Engineer is able to perform complex data modelling. Additional responsibilities of the position include conducting data analysis, data integrity, and quality assurance testing; creating reports and dashboards for data consumption by the user community; assisting the Data Architect Team with evaluating data-management technologies, and performs other related tasks as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Apr 08, 2024

Alexandria, VA

|

Project Manager

|

Contract-to-perm

|

$71 - $107 (hourly estimate)

{"JobID":350042,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-77.0646363636364,"Longitude":38.8383636363636,"Distance":null},"State":"Virginia","Zip":"22304","ReferenceID":"DC0-695954","PostedDate":"\/Date(1712603645000)\/","Description":"Our client is seeking an experienced project manager to lead their portfolio management team. This person will oversee earned value management, risk management, reporting, and quality assurance processes. They will provide guidance to team members to ensure successful delivery throughout the project lifecycle.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Program Services Support Lead","City":"Alexandria","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Bachelors or Masters in Business- PMP Certificate- 10 years of experience managing federal contracts- Experience working with FEMA\u0027s Risk MAP program","Skills":"","Industry":"Project Manager","Country":"US","Division":"Government","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":106.7280,"SalaryLow":71.1520,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Our client is seeking an experienced project manager to lead their portfolio management team. This person will oversee earned value management, risk management, reporting, and quality assurance... processes. They will provide guidance to team members to ensure successful delivery throughout the project lifecycle.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Nov 10, 2022

Great Falls, VA

|

Database Administrator (DBA)

|

Contract-to-perm

|

$40 - $60 (hourly estimate)

{"JobID":239449,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-77.269,"Longitude":39.0169090909091,"Distance":null},"State":"Virginia","Zip":"22066","ReferenceID":"DC0-543402","PostedDate":"\/Date(1668118442000)\/","Description":"Collaborate with subject matter experts, database administrators, data stewards andothers to ensure the accurate collection and analysis of reporting requirements;including new data requirements, reporting layout and distribution needs. Create Tableau dashboards with interactive visualizations, trends and drill-downs, alongwith user level security. Gather, analyze and document business requirements, functional requirements and dataspecifications. Design and implement a solution to create the required reports, which includes ad-hocand standard reports, and also includes tabular reports in dashboards. Define best practices for Tableau report development. Create Tableau scorecards and dashboards using stack bars, bar graphs, scattered plots,geographical maps and Gantt charts. Create custom hierarchies to meet business requirements in Tableau Create action filters, parameters and calculated sets for preparing dashboards andworksheets in Tableau. Publish customized interactive reports and dashboards and report scheduling usingTableau server. Administer user, user groups and scheduled instances for reports in Tableau. Generate dashboards with quick/context/global filters, parameters and calculated fields. Utilize stored procedures and UDF functions (i.e., model library) for complex queries. Assume an active role in quality assurance (QA) and user acceptance testing (UAT) forreporting solutions by providing unit/integration testing support, attending teammeetings and preparing documentation Publish, batch and customize interactive reports and dashboards using Tableau server Conduct periodic tuning of Tableau Server dashboards to minimize the data and renderrefresh cycles to optimize the end-user experience. Develop data and reporting KPI dashboards Manage user access and reporting/dashboard access Assist in developing best Tableau deployment practices, including development,governance and maintenance Provide production support for Tableau users by assisting in troubleshooting of reportingand technical issues Automate monitoring and server job processes Develop complex worksheets and dashboards including financial dashboards Develop ad-hoc data sets for end users Set up Tableau training sessions for end users to create their own dashboards Work directly with the end users to gather information for building dashboards Set up security and permissions on dashboards and worksheets Write complex SQL queries to extract data for the dashboard Specialization in designing enterprise solutions with visualizations and data-discoverytools Understanding of Tableau and its advanced features including calculated fields,parameters, table calculations, row-level security, R integration, joins, data blending anddashboard actions Ability to analyze and obtain insights from complex/ large data sets Hands-on experience building groups, hierarchies, bins, table calculations, etc. Excellent SQL writing skills Familiarity with installation, configuration, patching and upgrading of Tableau tookacross environments Strong creativity, analytical and problem-solving skillsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Tableau Developer","City":"Great Falls","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Bachelors Experience with Tableau Desktop and Tableau Server Experience with Microsoft SSIS (minimal hands-on is okay)","Skills":"","Industry":"Database Administrator (DBA)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":60.0000,"SalaryLow":40.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Collaborate with subject matter experts, database administrators, data stewards andothers to ensure the accurate collection and analysis of reporting requirements;including new data requirements,... reporting layout and distribution needs. Create Tableau dashboards with interactive visualizations, trends and drill-downs, alongwith user level security. Gather, analyze and document business requirements, functional requirements and dataspecifications. Design and implement a solution to create the required reports, which includes ad-hocand standard reports, and also includes tabular reports in dashboards. Define best practices for Tableau report development. Create Tableau scorecards and dashboards using stack bars, bar graphs, scattered plots,geographical maps and Gantt charts. Create custom hierarchies to meet business requirements in Tableau Create action filters, parameters and calculated sets for preparing dashboards andworksheets in Tableau. Publish customized interactive reports and dashboards and report scheduling usingTableau server. Administer user, user groups and scheduled instances for reports in Tableau. Generate dashboards with quick/context/global filters, parameters and calculated fields. Utilize stored procedures and UDF functions (i.e., model library) for complex queries. Assume an active role in quality assurance (QA) and user acceptance testing (UAT) forreporting solutions by providing unit/integration testing support, attending teammeetings and preparing documentation Publish, batch and customize interactive reports and dashboards using Tableau server Conduct periodic tuning of Tableau Server dashboards to minimize the data and renderrefresh cycles to optimize the end-user experience. Develop data and reporting KPI dashboards Manage user access and reporting/dashboard access Assist in developing best Tableau deployment practices, including development,governance and maintenance Provide production support for Tableau users by assisting in troubleshooting of reportingand technical issues Automate monitoring and server job processes Develop complex worksheets and dashboards including financial dashboards Develop ad-hoc data sets for end users Set up Tableau training sessions for end users to create their own dashboards Work directly with the end users to gather information for building dashboards Set up security and permissions on dashboards and worksheets Write complex SQL queries to extract data for the dashboard Specialization in designing enterprise solutions with visualizations and data-discoverytools Understanding of Tableau and its advanced features including calculated fields,parameters, table calculations, row-level security, R integration, joins, data blending anddashboard actions Ability to analyze and obtain insights from complex/ large data sets Hands-on experience building groups, hierarchies, bins, table calculations, etc. Excellent SQL writing skills Familiarity with installation, configuration, patching and upgrading of Tableau tookacross environments Strong creativity, analytical and problem-solving skillsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Apr 23, 2024

Irving, TX

|

Help Desk

|

Contract,Perm Possible

|

$43 - $64 (hourly estimate)

{"JobID":353007,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-96.955,"Longitude":32.8623636363636,"Distance":null},"State":"Texas","Zip":"75039","ReferenceID":"DAL-699447","PostedDate":"\/Date(1713878218000)\/","Description":"Support Engineers (SE) serve as frontline technical resources for Microsoft premier, unified, and Azure Rapid Response customers and partners via phone, email, chat or web. They deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements, and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. When needed, you will collaborate with others to engage subject matter experts, Engineering (Product Groups) or Management. Your day to day job will be about providing both technical expertise (either on your own or by involving your colleagues) and about being an excellent communicator and a service oriented professional. You will be given the opportunity to become a subject matter expert in one or more areas and receive guidance and mentorship from your colleagues. As a member of this organization, you will benefit from access to a comprehensive panel of experts as well as the opportunity to work directly with our Development team.ResponsibilitiesResponsibilitiesResponse and Resolution *Reviews complex issues (e.g., multiple components of a product) and contacts customers to understand issue. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues. *Acts as an advisor to the customer and handles complex, repeatable, or escalated cases that may become politically charged. Creates technical articles or knowledge base (e.g., edits or creates news/ knowledge-base articles) that is internal or customer facing for better customer understand. Provides best practices and education to ensure customer understands the problem in order to proactively resolve potential issues in the future. *Performs complex product troubleshooting and remediation when needed. Works alongside the development teams to drive incident resolution for configuration, code, or other service deficiencies impacting customers. Analyzes patterns of problems and identifies workflows to optimize support engineering delivery for a team or region level. *Collaborates on cross-team and cross-product technical issues by working with resources from other groups including support engineering groups, product groups, services team, and account team as needed to resolve complex customer issues. Readiness *Implements end-to-end readiness programs (e.g., mentoring, leading triages, content creation, brown bag sessions, blogs, quality assurance checks, writes technical articles) and contributes to the content and readiness strategy. Mentors Technical Support Engineers or members from other teams outside of Customer Service and Support (CSS). Develops expert level competence on support topics. Product/Process Improvement *Provides feedback to more senior engineers or serviceability team on functionality of products based on engagements with customers. Provides feedback to the product group for product improvement. Leverages overall product knowledge to determine if and when features require enhancements. *Engages with engineering team to investigate product bugs, provides business impact, and collaborates with appropriate stakeholders and senior team members on fixes. *Contributes to and/or develops automation techniques and diagnostic tools to improve cross-group effectiveness. *Translates feedback and creates processes and workflows for case resolution. *Participates in case triage meetings and/or case discussions to share knowledge with other engineers and contribute to more rapid customer solutions. Utilizes learnings from triage meetings to identify and communicate readiness needs to manager or readiness team. Business Integration *Implements strategic business decisions with customers, partners, and teams to increase market share. Influences peers to implement strategy.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"AKS Support Engineer","City":"Irving","ExpirationDate":null,"PriorityOrder":0,"Requirements":"*2+ years of container technology and fluency in Kubernetes.oLinux OSSFamiliarity with one, or more, shell environments (BASH, sh, tcsh, ksh, etc.)Experience with Linux script-based development environments and tools (PERL, Python, Ruby, PhP, Jenkins, etc.)Experience administering Linux (boot process, file systems, network device and protocol configuration)Familiarity with core OS services such as: SSH, telnet, FTP, NFS, DNS, DHCP, Samba, LDAP *Operating System/VirtualizationFamiliarity with Security, OS Internals conceptsUnderstanding of Virtualization concepts and virtual system administration *NetworkingUnderstanding of container specific networking such as CNIFamiliarity with DHCP, VIPs, NAT, DNSFamiliarity with networking troubleshooting (ping, tracert, tracemon, tcpdump, etc.)Understanding of load balancing and familiarity with relevant components such NGINX, Application Gateways, and NVA\u0027s *Excellent problem solving and troubleshooting skills, an ability to use various data collection tools and methodologies to analyze problems, determine root cause and develop solutions","Skills":"- Experience with Azure Open RedHat (ARO), Azure Container Registry (ACR), or Azure Kubernetes Service (AKS) *BS in computer science or engineering preferred *Kubernetes Administration Certification preferred","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":63.9600,"SalaryLow":42.6400,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Support Engineers (SE) serve as frontline technical resources for Microsoft premier, unified, and Azure Rapid Response customers and partners via phone, email, chat or web. They deliver unique value... by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements, and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. When needed, you will collaborate with others to engage subject matter experts, Engineering (Product Groups) or Management. Your day to day job will be about providing both technical expertise (either on your own or by involving your colleagues) and about being an excellent communicator and a service oriented professional. You will be given the opportunity to become a subject matter expert in one or more areas and receive guidance and mentorship from your colleagues. As a member of this organization, you will benefit from access to a comprehensive panel of experts as well as the opportunity to work directly with our Development team.ResponsibilitiesResponsibilitiesResponse and Resolution *Reviews complex issues (e.g., multiple components of a product) and contacts customers to understand issue. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues. *Acts as an advisor to the customer and handles complex, repeatable, or escalated cases that may become politically charged. Creates technical articles or knowledge base (e.g., edits or creates news/ knowledge-base articles) that is internal or customer facing for better customer understand. Provides best practices and education to ensure customer understands the problem in order to proactively resolve potential issues in the future. *Performs complex product troubleshooting and remediation when needed. Works alongside the development teams to drive incident resolution for configuration, code, or other service deficiencies impacting customers. Analyzes patterns of problems and identifies workflows to optimize support engineering delivery for a team or region level. *Collaborates on cross-team and cross-product technical issues by working with resources from other groups including support engineering groups, product groups, services team, and account team as needed to resolve complex customer issues. Readiness *Implements end-to-end readiness programs (e.g., mentoring, leading triages, content creation, brown bag sessions, blogs, quality assurance checks, writes technical articles) and contributes to the content and readiness strategy. Mentors Technical Support Engineers or members from other teams outside of Customer Service and Support (CSS). Develops expert level competence on support topics. Product/Process Improvement *Provides feedback to more senior engineers or serviceability team on functionality of products based on engagements with customers. Provides feedback to the product group for product improvement. Leverages overall product knowledge to determine if and when features require enhancements. *Engages with engineering team to investigate product bugs, provides business impact, and collaborates with appropriate stakeholders and senior team members on fixes. *Contributes to and/or develops automation techniques and diagnostic tools to improve cross-group effectiveness. *Translates feedback and creates processes and workflows for case resolution. *Participates in case triage meetings and/or case discussions to share knowledge with other engineers and contribute to more rapid customer solutions. Utilizes learnings from triage meetings to identify and communicate readiness needs to manager or readiness team. Business Integration *Implements strategic business decisions with customers, partners, and teams to increase market share. Influences peers to implement strategy.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

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