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Apr 22, 2026

Morrisville, NC

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Medical Writer

|

Contract

|

$50 - $62 (hourly estimate)

{"JobID":521766,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-78.83,"Longitude":35.83,"Distance":null},"State":"North Carolina","Zip":"27560","ReferenceID":"NNJ-fd637eca-cfd5-4b89-a3bd-e8c2251499e1","PostedDate":"\/Date(1776861068000)\/","Description":"The Medical Writer ? Learning Solutions supports pharmaceutical and biotech clients by transforming complex scientific and medical information into clear, concise, easy-to-digest training content for adult learners. Audiences include sales representatives and medical science liaisons, many of whom may not have a scientific background.This role focuses on content development, not design or regulatory submissions. Writers create outlines and transcripts primarily in Microsoft Word, which are later handed off to internal design and development teams. A critical component of the role is researching reputable medical references and accurately citing all content, as materials undergo rigorous client legal and regulatory review.Work volume varies week to week; writers are engaged as projects arise. Key ResponsibilitiesDistill complex scientific and medical information into clear training materials for adult learnersDevelop outlines and transcripts for e-learning and other training formatsUpdate existing training content using the most current literature, guidelines, and treatment dataResearch and select reputable references (e.g., medical societies, clinical guidelines, peer-reviewed journals, PubMed/NCBI)Accurately cite and format all references within Microsoft Word documentsCollaborate with internal Learning Solutions team members during outline and content reviewsIncorporate feedback efficiently while working on fast timelines? Ensure content is clear, accurate, and compliant with review standardWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Medical Writer","City":"Morrisville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Scientific or medical background (education and/or professional experience)Experience writing training or educational content for adult learnersStrong ability to simplify and clearly explain complex informationExperience researching and referencing medical/scientific literatureProficiency in Microsoft Word, including structured formatting and citationsAbility to work independently, learn new therapeutic areas quickly, and manage tight timelinesComfort with variable weekly hours (0?40 hours depending on workload","Skills":"Advanced degree (MS, PharmD, PhD)Experience writing training for pharmaceutical or biotech audiencesFamiliarity with adult learning principlesBroad therapeutic exposure rather than deep specialization in one areaHigh efficiency and confidence working with minimal oversigh","Industry":"Medical Writer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":62.0000,"SalaryLow":49.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Medical Writer ? Learning Solutions supports pharmaceutical and biotech clients by transforming complex scientific and medical information into clear, concise, easy-to-digest training content for... adult learners. Audiences include sales representatives and medical science liaisons, many of whom may not have a scientific background.This role focuses on content development, not design or regulatory submissions. Writers create outlines and transcripts primarily in Microsoft Word, which are later handed off to internal design and development teams. A critical component of the role is researching reputable medical references and accurately citing all content, as materials undergo rigorous client legal and regulatory review.Work volume varies week to week; writers are engaged as projects arise. Key ResponsibilitiesDistill complex scientific and medical information into clear training materials for adult learnersDevelop outlines and transcripts for e-learning and other training formatsUpdate existing training content using the most current literature, guidelines, and treatment dataResearch and select reputable references (e.g., medical societies, clinical guidelines, peer-reviewed journals, PubMed/NCBI)Accurately cite and format all references within Microsoft Word documentsCollaborate with internal Learning Solutions team members during outline and content reviewsIncorporate feedback efficiently while working on fast timelines? Ensure content is clear, accurate, and compliant with review standardWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 06, 2026

Maitland, FL

|

Project Manager

|

Contract-to-perm

|

$44 - $55 (hourly estimate)

{"JobID":491538,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-81.36,"Longitude":28.62,"Distance":null},"State":"Florida","Zip":"32751","ReferenceID":"HOR-f1437855-586e-41c6-b744-236714d74026","PostedDate":"\/Date(1770338261000)\/","Description":"As a Project Manager on thePMO team, you will serve as the primary owner of client implementations across our specialty pharmacy and hub solutions. This role is both strategic and hands-on?blending strong project execution with a consultative mindset.You?ll work directly with pharmaceutical manufacturers, hub service providers, and internal cross-functional teams to deliver compliant, high-quality implementations that support therapy initiation, prior authorization, patient support programs, and overall patient access.This is a high-visibility, client-facing role where your ability to manage complexity, communicate clearly, and build trust will directly impact client satisfaction and long-term partnerships.What You?ll Do? Lead end-to-end client implementations of SaaS solutions?from kickoff through go-live and stabilization? Serve as the primary point of contact for pharmaceutical and specialty pharmacy clients during implementation? Act as a trusted advisor, guiding clients through implementation strategy, timelines, risks, and best practices? Translate complex business, clinical, and operational requirements into clear implementation plans and system configurations? Partner closely with Product Management to balance product roadmap with client needs and regulatory requirements? Collaborate with Business Analysts to ensure requirements, user stories, workflows, integrations, and test plans accurately reflect client and program needs? Coordinate across Engineering, QA, Product, Data, Sales, and Client Services teams to ensure timely and compliant delivery? Proactively manage risks, issues, dependencies, and scope changes, especially in regulated healthcare environments? Oversee project schedules, milestones, effort estimates, and defect prioritization? Prepare and deliver executive-level project updates to internal leadership and client stakeholders? Support client training, readiness planning, and go-live activities? Ensure implementations align with healthcare compliance standards (HIPAA, data security, audit readiness, etc.)Contribute to PMO best practices, templates, and continuous process improvementWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Project Manager","City":"Maitland","ExpirationDate":null,"PriorityOrder":0,"Requirements":"3+ years of experience managing client facing software implementation projects External client facing experience Experience implementing SaaS or enterprise platforms Understanding of Software Developmental Life CycleIntegration experience Application: Jira AND Smartsheet or Excel","Skills":"PM experience in healthcare or life sciences, pharmacy , specialty pharmacy Waterfall Project delivery or Agile Project Deliery PMP Cert Salesforce experience","Industry":"Project Manager","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":55.0000,"SalaryLow":44.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

As a Project Manager on thePMO team, you will serve as the primary owner of client implementations across our specialty pharmacy and hub solutions. This role is both strategic and hands-on?blending... strong project execution with a consultative mindset.You?ll work directly with pharmaceutical manufacturers, hub service providers, and internal cross-functional teams to deliver compliant, high-quality implementations that support therapy initiation, prior authorization, patient support programs, and overall patient access.This is a high-visibility, client-facing role where your ability to manage complexity, communicate clearly, and build trust will directly impact client satisfaction and long-term partnerships.What You?ll Do? Lead end-to-end client implementations of SaaS solutions?from kickoff through go-live and stabilization? Serve as the primary point of contact for pharmaceutical and specialty pharmacy clients during implementation? Act as a trusted advisor, guiding clients through implementation strategy, timelines, risks, and best practices? Translate complex business, clinical, and operational requirements into clear implementation plans and system configurations? Partner closely with Product Management to balance product roadmap with client needs and regulatory requirements? Collaborate with Business Analysts to ensure requirements, user stories, workflows, integrations, and test plans accurately reflect client and program needs? Coordinate across Engineering, QA, Product, Data, Sales, and Client Services teams to ensure timely and compliant delivery? Proactively manage risks, issues, dependencies, and scope changes, especially in regulated healthcare environments? Oversee project schedules, milestones, effort estimates, and defect prioritization? Prepare and deliver executive-level project updates to internal leadership and client stakeholders? Support client training, readiness planning, and go-live activities? Ensure implementations align with healthcare compliance standards (HIPAA, data security, audit readiness, etc.)Contribute to PMO best practices, templates, and continuous process improvementWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 06, 2026

Santa Monica, CA

|

Administrative Assistant

|

Contract

|

$54 - $68 (hourly estimate)

{"JobID":503538,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-118.47,"Longitude":34.02,"Distance":null},"State":"California","Zip":"90404","ReferenceID":"LAX-1f355ca4-e69a-4082-947f-decdfafeb29a","PostedDate":"\/Date(1772824026000)\/","Description":"This client of ours is a healthcare company that provides an online platform that helps individuals find affordable prescription medications through offering the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a telehealth marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $20 billion using this online service and 15 million consumers visit their website each month to find discounts and information related to their healthcare.This team is looking for a highly motivated Media Planner to join a small, fast-moving team focused on delivering value to pharmaceutical manufacturer partners on this platform. The media planning team builds plans that span our advertising and access solutions, so the ideal candidate is highly organized, follows process closely, and can flex strategically when needed. They will be detail oriented and play a key role in helping the team deliver value to both clients and patients. They will work closely with many internal stakeholders and report to the Sr. Manager of Media Planning. This position is covering a leave for another team member during their peak RFP season.Responsibilities: ? Develop proposals in response to agency and client RFPs, ensuring proposals adhere to pricing guidelines, spec tabs and rate card minimums ? Translate client objectives into actionable media plans using this client\u0027s products ? Partner with Sales to structure proposals that balance client goals with internal yield and inventory guidance. ? Leverage tools such as Google Ad Manager, Kevel, Looker, and Placements.io to forecast availability. ? Ensure accuracy of pricing tiers, impression volumes, and targeting layers within media plans. ? Ensure insertion orders are accurately entered and maintained in internal systems, reserving advertising space and confirming delivery details ? Identify and communicate process blockers or opportunities for process improvement within the Media Planning team ? Partner with BI and AdOps on process improvements, tooling, and automation (e.g., Empower OS, MightierAI, eMediaPatch) ? Collaborate with Product on roadmap feedback, especially around targeting (NPI lists, Specialty Lists, HCP Navigator, etc.) ? Contribute to team-wide documentation (Master RFP templates, RFP War Room, forecasting calculators) Qualifications ? 2?4 years of digital media planning experience with strong emphasis on Healthcare/Pharma ? Agency experience preferred (familiarity with agency RFP cycles, RFP submission portals, client expectations, and planning workflows). ? Familiarity with ad tech platforms (e.g., GAM, Kevel, Salesforce, Placements.io, Looker). ? Strong Excel/Google Sheets skills (pivot tables, formulas, unique counts, etc.). ? Detail-oriented with strong organizational skills; thrives under tight timelines.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Sr. Media Planner (REMOTE)","City":"Santa Monica","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 4+ years of experience in Media Planning within a Pharma Media company or agency supporting pharmaceutical clients-Proficiency in a media planning tools such as Placements.io, Google Ad Manager, Kevel, Looker, or other similar tools-Experience with a data visualization tool such as Looker or Tableau (or other similar tools)-Personality fit: detail orientated, likes structure and following process, excellent communication skills, and a flexible/adaptable/inquisitive outlook and approach to work with the ability to thrive in a fast-paced environment","Skills":"-Experience using Looker for data visualization-Placements.io for media planning/order management -Ad or media agency background (must be within pharma)-Publishing experience","Industry":"Administrative Assistant","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":68.0000,"SalaryLow":54.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

This client of ours is a healthcare company that provides an online platform that helps individuals find affordable prescription medications through offering the most comprehensive and accurate... resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a telehealth marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $20 billion using this online service and 15 million consumers visit their website each month to find discounts and information related to their healthcare.This team is looking for a highly motivated Media Planner to join a small, fast-moving team focused on delivering value to pharmaceutical manufacturer partners on this platform. The media planning team builds plans that span our advertising and access solutions, so the ideal candidate is highly organized, follows process closely, and can flex strategically when needed. They will be detail oriented and play a key role in helping the team deliver value to both clients and patients. They will work closely with many internal stakeholders and report to the Sr. Manager of Media Planning. This position is covering a leave for another team member during their peak RFP season.Responsibilities: ? Develop proposals in response to agency and client RFPs, ensuring proposals adhere to pricing guidelines, spec tabs and rate card minimums ? Translate client objectives into actionable media plans using this client's products ? Partner with Sales to structure proposals that balance client goals with internal yield and inventory guidance. ? Leverage tools such as Google Ad Manager, Kevel, Looker, and Placements.io to forecast availability. ? Ensure accuracy of pricing tiers, impression volumes, and targeting layers within media plans. ? Ensure insertion orders are accurately entered and maintained in internal systems, reserving advertising space and confirming delivery details ? Identify and communicate process blockers or opportunities for process improvement within the Media Planning team ? Partner with BI and AdOps on process improvements, tooling, and automation (e.g., Empower OS, MightierAI, eMediaPatch) ? Collaborate with Product on roadmap feedback, especially around targeting (NPI lists, Specialty Lists, HCP Navigator, etc.) ? Contribute to team-wide documentation (Master RFP templates, RFP War Room, forecasting calculators) Qualifications ? 2?4 years of digital media planning experience with strong emphasis on Healthcare/Pharma ? Agency experience preferred (familiarity with agency RFP cycles, RFP submission portals, client expectations, and planning workflows). ? Familiarity with ad tech platforms (e.g., GAM, Kevel, Salesforce, Placements.io, Looker). ? Strong Excel/Google Sheets skills (pivot tables, formulas, unique counts, etc.). ? Detail-oriented with strong organizational skills; thrives under tight timelines.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 11, 2026

Morrisville, NC

|

Training

|

Contract-to-perm

|

$57 - $71 (hourly estimate)

{"JobID":505504,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-78.83,"Longitude":35.83,"Distance":null},"State":"North Carolina","Zip":"27560","ReferenceID":"NNJ-2972b1d1-0053-4e72-8506-3abb677bc9e1","PostedDate":"\/Date(1773261238000)\/","Description":"Our client is expanding its Learning Strategy function as the organization transitions from writing-driven work to AI and increases its focus on high-value strategic learning roles. The Learning Strategist serves as a customer-facing and internal-facing leader who defines learning direction, ensures solution quality, and oversees the full learning lifecycle from discovery to delivery.This role conducts strategic learning analyses, uncovers unmet needs, develops curriculum and onboarding solutions, and provides total account management. The ideal candidate is AI-forward, highly strategic, agile, and experienced in the pharmaceutical, medical, or scientific environment.ResponsibilitiesStrategic Learning \u0026 Solution Design? Lead strategic learning approach analyses to diagnose gaps and define learning solutions? Set direction and provide oversight on instructional strategy, quality, and execution? Build and refine learning curricula, onboarding journeys, and sustainment tools? Anticipate risks, outcomes, and stakeholder impacts? Apply change management and communication best practices across projectsClient \u0026 Internal Partnership? Serve as the primary strategic partner to customer stakeholders? Work closely with project managers, business development, medical writers, designers, editorial, and production teams? Support BD activities such as scoping, solutioning, pitch input, and client conversations? Represent learning strategy in client meetings (virtual + onsite as needed)AI-Forward Approach? Utilize generative AI tools and AI agents to enhance solutioning? Help guide the transition of writing-heavy work toward AI-enabled processes? Identify where AI can drive efficiency, scale, and innovationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Learning Strategist","City":"Morrisville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Industry \u0026 Functional Experience ? 5+ years in pharmaceutical, medical, or scientific environments? 2+ years in field sales or supporting commercial sales organizations? 2+ years instructional design experience (preferably supporting field sales training)? Familiarity with US healthcare market access? Understanding of Medical Science Liaison (MSL) roles and field expectationsLearning Strategy Expertise? Proven ability to conduct learning needs analysis and build holistic learning solutions? Experience with learning asset formats: ? eLearning? Live workshops? PDF deliverables? Sustainment / reinforcement tools? Experience developing curricula and onboarding programsSkills \u0026 Mindset? Strategic thinker with an agile, innovative mindset? Highly organized, proactive, and coachable? Strong communication and client-facing presence? Comfortable navigating complex, matrixed teamsLogistics? Ability to work EST hours? Up to 10% travel to client locations (NJ, Boston, Chicago)","Skills":"","Industry":"Training","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":71.0000,"SalaryLow":56.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Our client is expanding its Learning Strategy function as the organization transitions from writing-driven work to AI and increases its focus on high-value strategic learning roles. The Learning... Strategist serves as a customer-facing and internal-facing leader who defines learning direction, ensures solution quality, and oversees the full learning lifecycle from discovery to delivery.This role conducts strategic learning analyses, uncovers unmet needs, develops curriculum and onboarding solutions, and provides total account management. The ideal candidate is AI-forward, highly strategic, agile, and experienced in the pharmaceutical, medical, or scientific environment.ResponsibilitiesStrategic Learning & Solution Design? Lead strategic learning approach analyses to diagnose gaps and define learning solutions? Set direction and provide oversight on instructional strategy, quality, and execution? Build and refine learning curricula, onboarding journeys, and sustainment tools? Anticipate risks, outcomes, and stakeholder impacts? Apply change management and communication best practices across projectsClient & Internal Partnership? Serve as the primary strategic partner to customer stakeholders? Work closely with project managers, business development, medical writers, designers, editorial, and production teams? Support BD activities such as scoping, solutioning, pitch input, and client conversations? Represent learning strategy in client meetings (virtual + onsite as needed)AI-Forward Approach? Utilize generative AI tools and AI agents to enhance solutioning? Help guide the transition of writing-heavy work toward AI-enabled processes? Identify where AI can drive efficiency, scale, and innovationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Nov 20, 2025

Midlothian, VA

|

Customer Service

|

Contract-to-perm

|

$14 - $18 (hourly estimate)

{"JobID":469500,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-77.46,"Longitude":37.55,"Distance":null},"State":"Virginia","Zip":"23225","ReferenceID":"RIC-e74a3575-6799-42fa-883c-6fbcbb83c961","PostedDate":"\/Date(1763653606000)\/","Description":"Insight Global is seeking a detail-oriented and professional Customer Service Representative (CSR) to support our pharmaceutical client. This role involves handling client emails and calls, providing professional service, and performing advanced data entry and processing tasks. The ideal candidate will have strong communication skills, a high level of accuracy, and experience working in a regulated environment.Responsibilities: ? Respond promptly and professionally to emails with an occasional phone call from providers and clients and report all conversations and findings.? Accurately log and track all customer interactions in systems and databases.? Process orders and service requests in compliance with company and regulatory standards.? Perform higher-level data entry tasks, including verifying product information, updating records, and generating reports.? Escalate complex issues to appropriate departments while ensuring timely follow-up and resolution.? Maintain up-to-date knowledge of products, services, and compliance requirements.? Collaborate with cross-functional teams including sales, logistics, and regulatory affairs to ensure customer satisfaction.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Customer Service Representative","City":"Midlothian","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 1-3 years for customer service/liaison/analyst experience.? Experience in banking/finance/analyst/research/data entry roles? Strong communication and writing/typing skills.? Comfortability with repetitive environment and tasks.","Skills":"Excel experience","Industry":"Customer Service","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":18.0000,"SalaryLow":14.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a detail-oriented and professional Customer Service Representative (CSR) to support our pharmaceutical client. This role involves handling client emails and calls, providing... professional service, and performing advanced data entry and processing tasks. The ideal candidate will have strong communication skills, a high level of accuracy, and experience working in a regulated environment.Responsibilities: ? Respond promptly and professionally to emails with an occasional phone call from providers and clients and report all conversations and findings.? Accurately log and track all customer interactions in systems and databases.? Process orders and service requests in compliance with company and regulatory standards.? Perform higher-level data entry tasks, including verifying product information, updating records, and generating reports.? Escalate complex issues to appropriate departments while ensuring timely follow-up and resolution.? Maintain up-to-date knowledge of products, services, and compliance requirements.? Collaborate with cross-functional teams including sales, logistics, and regulatory affairs to ensure customer satisfaction.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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