Job Search Results for medical device regulations

Customer Service Representative - INTL Brazil

Our large Medical Device company is seeking a Customer Service Representative for their Complaint Handling department. This position provides contact center support for complaint handling and is... More responsible for adherence to department procedures, country specific privacy and regulatory guidelines while meeting customer expectations with a focus on overall customer experience and retention. Responsibilities Include: -Evaluates and resolves product complaints worldwide per FDA, ISO, SOX, and other applicable regulatory requirements. -Monitors feedback activity using CHS and SAP systems to provide complaint resolution and promote customer satisfaction. -Documents files accurately.-Positively interacts with customer, providing education, product and service information and resolution. -May be responsible for actively monitoring workflow and ensuring complaints are closed in accordance with established MD&D and departmental metrics. -May be responsible for additional administrative and technical tasks, including PO generation and monitoring, IT help desk requests and call center telephony support.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Head of Sales

The Head of Sales is responsible for leading the U.S. commercial sales organization to achieve revenue growth, market expansion, and profitability objectives. This role develops and executes the... More national sales strategy, builds a high-performing sales organization, and collaborates closely with Marketing, Clinical Affairs, Operations, and Executive Leadership to drive sustainable business growth. The ideal candidate has a proven track record of leading medical device sales teams, developing commercial strategies, and consistently exceeding sales targets within a highly regulated healthcare environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

SAP Functional Consultant ? INTL Brazil

OverviewWe are seeking an experienced SAP Functional Business Partner to support the transition from legacy ERP systems to SAP R/3 across multiple medical device manufacturing sites.This role is... More highly business-facing and consultative, focused on partnering with site stakeholders to understand current processes, drive standardization, and design future-state SAP solutions. The individual will act as a bridge between manufacturing operations, business teams, and IT, providing functional direction to technical teams throughout the transformation.This is not a hands-on configuration role?it is focused on process design, solution definition, and stakeholder partnership.Key Responsibilities?Act as a business partner to manufacturing sites, including supply chain and IT teams?Support the transition from legacy ERP systems to SAP R/3, ensuring alignment to business and operational needs?Lead current-state assessments and future-state process design across plant operations?Facilitate workshops and discovery sessions to identify gaps, inefficiencies, and opportunities for standardization?Define SAP-aligned solutions that meet both business requirements and regulatory considerations?Translate business requirements into clear functional specifications for technical (ABAP/integration) teams?Provide ongoing guidance to technical teams during solution design and build phases?Ensure alignment across Finance (FICO), Procurement (MM), and Warehouse Management (WM) processes?Support testing, validation, and deployment activities, particularly within regulated manufacturing environments?Drive adoption of best practices and simplified, standardized processes across sitesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

REMOTE-AI Engineer

Insight Global is looking for a AI Engineer for a global medical device client. This candidate will design, build, and deploy end-to-end AI solutions leveraging Cortex AI on top of Snowflake. This... More role blends deep technical execution with strong client-facing communication, working across diverse business domains to identify high-value use cases, build intelligent agents, and deliver measurable outcomes. The ideal candidate brings a data engineering background (5+ years), hands-on experience with AI pipelines, and a passion for experimentation in a rapidly evolving space. Compensation: $10 - 15/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Chief Information Officer

We are partnering with a global medical technology company to hire a Chief Information Officer (CIO) to lead and mature enterprise IT capabilities during a critical phase of growth and... More transformation. This is a high-impact executive role for a pragmatic, business-first technology leader who can balance operational excellence, regulatory rigor, and enterprise enablement?while helping define what ?scale-ready IT? looks like in a growing, regulated environment.THE ROLELead the global IT organization, overseeing core operations, enterprise systems, and long-term technology strategyServe as a trusted partner to executive leadership, aligning IT priorities to business objectivesStabilize, scale, and mature foundational IT capabilities while maintaining reliability, security, and complianceProvide senior oversight of ERP operations and early-stage ERP transformationStrengthen enterprise architecture, integration, data, and reporting capabilitiesAct as a clear translator between technology and the business, enabling sound executive decision-makingSCOPE & RESPONSIBILITIES- Lead a global IT team with ~15?20 direct reports, including teams based internationally- Own executive-level vendor relationships and governance for critical platforms and partners- Manage IT budgets, investment prioritization, and cost optimizationOversight across:- ERP operations and transformation- Infrastructure and data centers- Enterprise applications and CRM- Business systems, BI, and project management- Information security (partnering closely with a dedicated cybersecurity leader)This role is fully remote with travel responsibilities. The time zone preference is CST/EST.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Data Analyst - ITNL - Czechia

An employer is seeking a Data Analyst to join their team in Czechia for a long-term opportunity. This Data Analyst will report directly into a Paris based manager and be tied to an SAP implementation... More project for a global leader in the medical device industry. This is an enterprise-wide initiative to migrate internal and external stakeholders ERP systems into SAP starting in 2026 and continuing until 2029. Users will be located in all lines of business including manufacturing, supply chain, R&D, IT, ect. The ideal resource will be able to utilize their skills in MS Forms, Tableau, SharePoint, Excel and email to perform daily tasks and update all systems for back-end support. Examples of day to day activities will include getting new users setup with S4 access via portal and email, turning on access for those users, working with IT dashboards to pull up data and prepare leader for presentations, attending working sessions with Paris based leader, utilizing power automate or power apps to migrate MS Forms questionnaires into clearer data and working in MS Forms to develop monthly reports and metrics for user stories. This work can be performed remote and working hours will be in line with the Paris based leader, ultimately reporting up the stakeholder located in the US.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Technical Support Analyst

We are looking for a strong Technical Support Analyst to join a Service Desk team supporting 8a-5p CST. This role supports a globally recognized, full-service law firm known for handling high-stakes... More litigation, complex transactions, regulatory matters, and cross-border disputes for leading companies and financial institutions. With a strong footprint across major U.S. legal markets and key international hubs in Europe and South America, the firm operates at the intersection of law, business, and global commerce. Its practices are consistently top-ranked by Chambers, The Legal 500, Benchmark Litigation, and Lawdragon, with attorneys frequently recognized among the leading litigators and dealmakers worldwide?making it an ideal environment for professionals who want exposure to sophisticated matters, elite legal talent, and work that truly moves the needle.This role can sit remotely near Chicago, IL, New York, NY, Washington, DC, Los Angeles, CA, San Francisco, CA, Silicon Valley (Redwood City), CA, Dallas, TX, Houston, TX, Miami, FL, and Charlotte, NC. The role will be mostly remote, with the occasional in office meeting. The shifts will be Monday - Fridays. The role will provide technical support and service with a high degree of customer service, technical expertise, and primary understanding of the law firm environment and associated applications. Ensure customer satisfaction with services rendered.Key ResponsibilitiesServe as the first point of contact for Information Services support via MS Teams telephony and email, delivering a high-quality customer experience.Troubleshoot and resolve hardware and software issues across Microsoft 365, remote connectivity, networking, security, mobile devices (Intune), iManage, Adobe, and related applications.Use advanced troubleshooting techniques, including remote access, to diagnose issues, identify root causes, and implement effective solutions.Communicate clearly and professionally with both technical and non-technical users; provide timely updates and thorough documentation.Achieve service targets, including 85% first-contact resolution (FCR).Manage and resolve assigned tickets within the incident tracking system, ensuring accurate records and knowledge documentation.Identify recurring issues and trends; proactively recommend improvements or training opportunities.Participate in team training, knowledge sharing, project work, and provide backup support as needed.Support new technology rollouts by assisting and training end users.Compensation:$18-20/hr.Exact compensation may vary based on several factors, including location, skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Business Analyst

?Partner with Product Managers and cross-functional Agile teams (engineering, design, QA, data science, external vendor)?Author highly detailed epics (very granular?often user-story level) oInclude... More business rationale, problem statements, requirements, success metrics, acceptance criteria?Create and/or review user stories authored by external vendor to ensure alignment and quality?Define non-functional requirements (performance, scalability, etc.)?Support UI/UX design by reviewing and guiding Figma prototypes from a user-centric perspective?Participate in full SDLC lifecycle: oSprint planning, backlog grooming, release cyclesoUAT support for large initiativesoBug triage and resolution?Assist with project coordination to ensure timely delivery of features and milestones?Conduct market/country-level assessments for global rollout readiness?Support product evolution decisions (feature viability, adoption, cost vs. value)?Collaborate on data and AI initiatives, including GenAI capabilities ?Work through complex vendor dynamics and push back when needed on technical deliveryWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Business Analyst

he Product Management Business Analyst-CONTRACTOR, acting as a system and/or functional area subject matter expert, is responsible for investigating and documenting solution and/or program... More requirements through collaboration with stakeholders, Product Managers, and business partners. Aligned with TRIMEDX? Vision, Mission and Values, this individual will perform in an Agile development environment, working with Product Managers, business leaders, internal stakeholders, external customers, subject matter experts, user experience designers, and/or software developers. Activities will include, but are not limited to, feature breakdown, client and operational requirements gathering, process mapping, rough prototyping/wireframing, documentation creation and/or updating, development story and/or system testing, training development support, and supporting the delivery of fully realized capabilities to the business.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less