Job Search Results for Revenue Cycle Management

Insight Global is looking for a Credit/Balance Specialist to join one of our healthcare clients teams in Camden, NJ. The ideal candidate will have strong experience within hospital billing,... More specifically with credits/overpayments, refunds, submitting/disputing/appealing high dollar claims, authorizations, benefits, accounts receivable/follow up, and payment resolution. This individual will also upload patient medical records using revenue cycle management tools (NaviNet, Pear, and Availity.) They must feel confident working in a fast-paced environment while paying attention to detail (Working within 2-3 work ques, completing 50 claims/denials per day).We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking a detail-oriented Finance Contracts Coordinator to support a leading healthcare organization in the Las Vegas Area. This role plays a key role in managing physician and... More non-physician contracts, lease agreements, and financial operations. Day-to-day responsibilities include ensuring compliance with contract terms, auditing payments, and maintaining accurate documentation; monitoring contract expirations and coordinating renewals; and supporting various finance functions such as accounts payable, budgeting and forecasting, KPI reporting, expense management, grant administration, and decision support. This role is a contract to hire position that will convert at $70,000k+. Anyone willing to entertain this role should be prepared to work on-site at one of the facilities for 2-3 days per week.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

We are seeking an experienced and dynamic Healthcare Call Center Trainer to design and deliver high-impact patient-centric, compassion-focused collections training programs that support the... More successful launch and rapid scale of our new call center. This role is responsible for building comprehensive training content, managing knowledge resources, and contributing to quality assurance processes that ensure frontline staff are equipped to deliver exceptional patient experiences. The ideal candidate has a strong background in healthcare customer service, adult learning principles, and call center operations.________________________________________Key ResponsibilitiesDesign, develop, and deliver training programs for new hires and existing staff across all call center functions (inbound, outbound, scheduling, patient support, billing, etc.)Create and maintain knowledge management resources, including call guides, SOPs, FAQs, and reference materialsSupport the onboarding process for each new cohort, including coordination with leadership, systems access, and readiness activitiesCollaborate with quality assurance and operations teams to align training content with service expectations and performance goalsConduct ongoing skills development, soft skills coaching, and upskilling initiatives to support continuous improvementAnalyze performance data and quality trends to identify training needs and close knowledge or behavior gapsContribute to the design of QA frameworks and calibration processes to ensure consistency in feedback and coachingSupport the development of a strong culture of learning, accountability, and empathy within the call centerAdapt training delivery methods (e.g., virtual, in-person, hybrid) to meet the needs of a rapidly growing and geographically dispersed teamStay current on healthcare regulations, industry best practices, and contact center innovations to inform training designWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

We are seeking a data-driven and highly skilled Reporting Analyst to support the performance monitoring, strategic planning, and decision-making processes of our newly launched healthcare payment... More call center. This role will be responsible for developing, maintaining, and evolving reporting tools and dashboards that provide actionable insights across all functions. The ideal candidate has strong experience with Power BI and other visualization platforms, a solid understanding of call center metrics, and a passion for turning data into meaningful stories.________________________________________Key ResponsibilitiesDesign and maintain interactive dashboards, scorecards, and reports using Power BI and other reporting toolsPartner with operations, workforce, QA, and leadership teams to gather reporting requirements and build fit-for-purpose analytics solutionsCreate and automate daily, weekly, and monthly reports to monitor inbound and outbound KPIs such as net contact rate, collection rate, NPS/Patient Satisfaction, , aging reports, call volume, AHT, SLA, CSAT, adherence, and productivityTranslate complex datasets into clear, actionable insights that drive operational decisions and improve performanceEnsure data accuracy, integrity, and consistency across all reporting environmentsDevelop data models and visualizations that support root cause analysis, performance trends, and forecastingSupport executive and client-facing reporting needs, including summaries, presentations, and ad hoc analysisWork closely with IT and systems teams to ensure data sources are correctly integrated and refreshedContribute to a culture of continuous improvement by identifying gaps, inefficiencies, and opportunities for smarter data useStay up to date on healthcare industry trends, regulatory changes, and analytics best practicesWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less