Job Search Results for analyst
Apr 08, 2026
Atlanta, GA
|
Accounting
|
Perm
|
$90k - $110k (estimate)
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The Senior Analyst will play a critical role in underwriting, analyzing, and executing data center investments and assisting with capital markets activities for their existing and future assets. This... individual will be responsible for financial modeling, market research, due diligence, and transaction execution, supporting senior leadership in strategic decision-making. The ideal candidate will have a strong foundation in real estate finance and a keen interest in the evolving data center market.RESPONSIBILITIESConduct financial analysis and underwriting of potential investments, including acquisitions, developments, and dispositions, with a focus on data center assets.Build and maintain detailed financial models (DCF, IRR, NPV, sensitivity analysis) to evaluate investment opportunities.Support capital raising processes including both debt and equity.Conduct market research to assess trends in the data center industry, including supply-demand dynamics, tenant requirements, and competitive landscape.Maintain, update, and enhance internal databases for lease comps, land comps, and transaction comps, ensuring data accuracy and consistency.Prepare investment memoranda and presentations for internal committees and external investors.Assist in asset management functions, including tracking financial performance, budgeting and forecasting, and implementing value enhancement strategies.Collaborate with internal teams, external advisors, and joint venture partners to facilitate successful investment execution.80k-100kWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jun 03, 2026
Franklin, TN
|
Database Administrator (DBA)
|
Contract
|
$22 - $28 (hourly estimate)
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We are seeking a highly motivated and detail-oriented IAM Data Analyst Contractor to join our Identity and Access Management (IAM) team. This role offers a unique opportunity to gain hands-on... experience in the critical field of cybersecurity, focusing specifically on analyzing data related to various IAM projects and system usage. The contractor will support our efforts to improve security posture, operational efficiency, and compliance by transforming raw data into actionable insights.Key Responsibilities?Data Analysis: Collect, clean, and analyze IAM data (e.g., access requests, permission audit logs, usage metrics) across multiple projects to identify trends, anomalies, and areas for process improvement.?Reporting: Develop and maintain dashboards and reports (using tools like Sheets, Looker Studio, or similar) to visualize key performance indicators (KPIs) related to project timelines, resource allocation, and IAM system health.?Project Support: Assist the IAM project managers in tracking project milestones, documenting requirements, and evaluating the success metrics of recently implemented IAM solutions.?Compliance & Audit: Help prepare data for internal and external audits by generating accurate reports on user access, role assignments, and privileged access management (PAM) activities.?Documentation: Document analysis methodology, report specifications, and data sources to ensure knowledge transfer and consistency.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 23, 2026
Dallas, TX
|
Accounting / Finance
|
Perm
|
$75k - $110k (estimate)
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Responsible for actively identifying, capturing, analyzing, and managing the company\u0027s data in CRM systems with the overarching goal of helping facilitate both decision-making efforts and proactive work environment.-Use your growing repertoire of data analytics skills to influence and develop automated reporting systems to maintain and publish investor reports on a quarterly basis.-Spearhead CRM integration into other firm tech systems/initiatives as we assess new vendors and continue to refine our internal processes.-Ownership of data clean-up, accuracy and quality control.-Produce and disseminate quarterly investor reporting packages including capital statements and underlying firm updates.-Monitor CEO?s investor contact activity to maintain updated investor tracking reports.-Internal process document creation business planning, training, and business development activities.-Assist with the compilation of The Disruptive Daily Newsletter-Participate in investment transaction operations by updating colleagues with investor stage, document status, and cash receipts.-Produce and disseminate quarterly investor reporting packages including capital statements and underlying firm updates.-Respond to investor inquiries on an ad hoc basis.-Input investor contact stages and investor information using Backstop CRM-Continuously enhance current investor reporting to create repeatable process to advance the firm forward and support growth.-Proactively design, produce and implement new tracking reports in the CRM for accurate and timely internal communication.-Work with senior management to plan, design, and implement an online investor portal.-Participate in person in internal meetings both firm-wide and segmented by department.-Monitor email on nights and weekends to ensure active investor progress continues.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IR Operations Analyst","City":"Dallas","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-Bachelor?s Degree required.-2 years minimum experience in investment banking, finance, consulting, accounting, legal, or other professional services roles-Extensive Excel experience including but not limited to Pivot tables and functions, Vlookup/ Index-Match, Nested If-Then statement formulas etc., and querying across multiple data sources. -Strong sense of urgency, adaptability, and flexibility. -Comfortable graphically designing and formatting PowerPoint or Canva presentations.","Skills":"-Automating and streamlining reporting processes with Macros and/or VBA is a plus-Experience with Flow is plus.-Knowledge of Broker Dealer and/or Registered Investment Advisers is a plus.","Industry":"Accounting / Finance","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":110000.0000,"SalaryLow":75000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking to hire an Investor Relations Operations Analyst for a global investment firm based in Dallas, TX.The ideal candidates will be a multi-talented, extremely detailed focused... and hands-on self-starter who will provide implementation and support for several data and reporting projects. This opportunity is a fully in-office position based out of our Dallas, Texas HQ and reports to the Head of Investor Relations. Responsibilities:-Co-Lead all data analysis and reporting efforts including, but not limited to, investor performance, KPI tracking, and business development activity reporting. Responsible for actively identifying, capturing, analyzing, and managing the company's data in CRM systems with the overarching goal of helping facilitate both decision-making efforts and proactive work environment.-Use your growing repertoire of data analytics skills to influence and develop automated reporting systems to maintain and publish investor reports on a quarterly basis.-Spearhead CRM integration into other firm tech systems/initiatives as we assess new vendors and continue to refine our internal processes.-Ownership of data clean-up, accuracy and quality control.-Produce and disseminate quarterly investor reporting packages including capital statements and underlying firm updates.-Monitor CEO?s investor contact activity to maintain updated investor tracking reports.-Internal process document creation business planning, training, and business development activities.-Assist with the compilation of The Disruptive Daily Newsletter-Participate in investment transaction operations by updating colleagues with investor stage, document status, and cash receipts.-Produce and disseminate quarterly investor reporting packages including capital statements and underlying firm updates.-Respond to investor inquiries on an ad hoc basis.-Input investor contact stages and investor information using Backstop CRM-Continuously enhance current investor reporting to create repeatable process to advance the firm forward and support growth.-Proactively design, produce and implement new tracking reports in the CRM for accurate and timely internal communication.-Work with senior management to plan, design, and implement an online investor portal.-Participate in person in internal meetings both firm-wide and segmented by department.-Monitor email on nights and weekends to ensure active investor progress continues.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 10, 2026
Portland, OR
|
Desktop Support
|
Contract
|
$32 - $40 (hourly estimate)
{"JobID":504612,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-122.64,"Longitude":45.47,"Distance":null},"State":"Oregon","Zip":"97202","ReferenceID":"CIN-b43907be-d866-447a-9284-0103b89f75d6","PostedDate":"\/Date(1773152849000)\/","Description":"An employer is looking for 2 Point of Sale Application Analysts for on-site, contract opportunities in the Portland, Oregon area. The client is a large retailer, and the Application Analysts will be supporting a regional banner store in their pilot and rollout of a newly implemented Point of Sale (POS) system across approximately 120 West Coast retail stores. This is a hands-on technical role supporting a large-scale store rollout. The team is lean, and they need an analyst who can independently triage, investigate logs, and resolve issues in a new POS environment with limited documentation. This role is higher level than a traditional support center position and requires strong troubleshooting capabilities across application, hardware and store-level operations. Key Responsibilities: ? Support pilot and phased rollout of new POS system in over 120 retail stores? Perform advanced triage of POS incidents and operational issues? Analyze system and application logs to identify root cause? Troubleshoot POS software and hardware integration issues? Partner with store teams and internal support teams to resolve escalations? Provide stabilization support during rollout waves? Document findings, recurring issues, and resolution steps? Participate in on-call rotation (approximately 1 week every 4 weeks)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"POS Application Analyst","City":"Portland","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?At least 2-3+ years? experience supporting retail POS application system environments, including strong hands-on troubleshooting experience in POS or retail systems?Ability to independently triage and resolve issues without relying on extensive documentation?Experience analyzing logs and performing root cause analysis analysis?Familiarity with POS hardware including terminals, scanners and peripherals?Strong collaboration skills while also able to work independently?Comfortable operating in a fast-paced rollout environment?OK with on-call rotation of 1 week about every 4 weeks","Skills":"?An understanding of Service Oriented Architecture (SOA), web services or APIs?Experience with Toshiba POS systems?Clear written and verbal communication; can present tradeoffs and influence roadmap and investment decisions","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":40.0000,"SalaryLow":32.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
An employer is looking for 2 Point of Sale Application Analysts for on-site, contract opportunities in the Portland, Oregon area. The client is a large retailer, and the Application Analysts will be... supporting a regional banner store in their pilot and rollout of a newly implemented Point of Sale (POS) system across approximately 120 West Coast retail stores. This is a hands-on technical role supporting a large-scale store rollout. The team is lean, and they need an analyst who can independently triage, investigate logs, and resolve issues in a new POS environment with limited documentation. This role is higher level than a traditional support center position and requires strong troubleshooting capabilities across application, hardware and store-level operations. Key Responsibilities: ? Support pilot and phased rollout of new POS system in over 120 retail stores? Perform advanced triage of POS incidents and operational issues? Analyze system and application logs to identify root cause? Troubleshoot POS software and hardware integration issues? Partner with store teams and internal support teams to resolve escalations? Provide stabilization support during rollout waves? Document findings, recurring issues, and resolution steps? Participate in on-call rotation (approximately 1 week every 4 weeks)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 07, 2026
Woonsocket, RI
|
Security Engineering
|
Contract
|
$30 - $38 (hourly estimate)
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The IAM Access Review (UAR) Analyst will support enterprise-wide access governance and audit readiness efforts by performing detailed user access reviews and data analysis across multiple systems.... This is a hands-on, data-intensive role focused on validating access, identifying risk, and supporting compliance rather than administering IAM tools.Key Responsibilities:Perform user access reviews by analyzing and validating access across infrastructure and database systems.Correlate identity and entitlement data across multiple platforms and data sources.Use SQL to extract, join, and validate large datasets for access and compliance analysis.Identify, document, and flag access discrepancies, audit risks, and control gaps.Build and maintain standardized templates for access reviews, evidence collection, and data mapping.Support internal controls and compliance initiatives aligned with frameworks such as NIST.Document findings and produce audit-ready evidence to support governance requirements.Collaborate with cross-functional teams to ensure proper access alignment and remediation.Compensation: $35/hr to $38/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
May 05, 2026
Arlington, VA
|
Security Engineering
|
Contract-to-perm
|
$51 - $64 (hourly estimate)
{"JobID":526804,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-77.1,"Longitude":38.87,"Distance":null},"State":"Virginia","Zip":"22202","ReferenceID":"DC0-1b7e7450-7504-4437-a8c8-7226c8f4ae02","PostedDate":"\/Date(1778004531000)\/","Description":"Insight Global is seeking a Senior / Lead Systems Security Analyst for a top federal law enforcement client. This individual will serve as a hands-on technical lead focused on enterprise vulnerability remediation across a large, complex environment. The role blends deep technical execution with light team leadership, requiring someone who can investigate vulnerabilities, apply and validate fixes, and guide remediation efforts end-to-end. The ideal candidate is a self-starter who enjoys getting hands-on with servers and network equipment, takes initiative without micromanagement, and plays a key role in maintaining and strengthening the organization?s security posture. Responsibilities include: - Reviews security policies, directives, and vulnerability information to determine plans for addressing them.- Determines and/or works with others to determine technical solutions for remediating vulnerabilities within a large Enterprise. - Leads team to patch and deploy remediations/patches.- Tracks and reports on vulnerability remediation.- Manages team efforts to address remediations in alignment with customer security policies and timelines.- Utilizes the Qualys vulnerability scanning tool to review vulnerabilities in the environment and validate post-deployment vulnerability remediation.- Assists technical teams with the identification of baselines, scanning compliance, and performing remediation steps to bring systems into compliance.- Works with System ISSOs to develop POAMs, address audit findings, and provide other required information for security documentation and artifacts.- Provides technical recommendations to the remediation plan for identified events.Ensures security tools are on all systems, including servers, laptops, and desktops, and works with systems administrators to install them if missing.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Secret Systems Security Analyst","City":"Arlington","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Active Secret Clearance- 10+ years overall systems and/or network vulnerability remediation experience- Experience determining and/or working with others to determine technical solutions for remediating vulnerabilities within a large Enterprise- 5+ years leadership experience- Strong systems and/or network administration experience- Hands-on experience remediating vulnerabilities on systems and/or network infrastructureStrong customer-facing and stakeholder communication skills","Skills":"- Experience with Qualys- Experience with ServiceNow ticketing","Industry":"Security Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":64.0000,"SalaryLow":51.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking a Senior / Lead Systems Security Analyst for a top federal law enforcement client. This individual will serve as a hands-on technical lead focused on enterprise... vulnerability remediation across a large, complex environment. The role blends deep technical execution with light team leadership, requiring someone who can investigate vulnerabilities, apply and validate fixes, and guide remediation efforts end-to-end. The ideal candidate is a self-starter who enjoys getting hands-on with servers and network equipment, takes initiative without micromanagement, and plays a key role in maintaining and strengthening the organization?s security posture. Responsibilities include: - Reviews security policies, directives, and vulnerability information to determine plans for addressing them.- Determines and/or works with others to determine technical solutions for remediating vulnerabilities within a large Enterprise. - Leads team to patch and deploy remediations/patches.- Tracks and reports on vulnerability remediation.- Manages team efforts to address remediations in alignment with customer security policies and timelines.- Utilizes the Qualys vulnerability scanning tool to review vulnerabilities in the environment and validate post-deployment vulnerability remediation.- Assists technical teams with the identification of baselines, scanning compliance, and performing remediation steps to bring systems into compliance.- Works with System ISSOs to develop POAMs, address audit findings, and provide other required information for security documentation and artifacts.- Provides technical recommendations to the remediation plan for identified events.Ensures security tools are on all systems, including servers, laptops, and desktops, and works with systems administrators to install them if missing.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jun 03, 2026
Longmont, CO
|
Engineering (Non IT)
|
Contract,Perm Possible
|
$50 - $62 (hourly estimate)
{"JobID":537196,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-105.11,"Longitude":40.17,"Distance":null},"State":"Colorado","Zip":"80504","ReferenceID":"DEN-d23cc856-2e43-4bb8-bfb5-51f3ce39a94b","PostedDate":"\/Date(1780495738000)\/","Description":"Insight Global is looking for a Project Controls Analyst to support a national oil and gas operator in Longmont, Colorado. This individual will support the Capital PMO team with cost controls and analytics for capital construction projects in the CO, WY \u0026 UT regions. Responsibilities include but are not limited to:- Utilizing detailed project schedules to develop cost time-phased data forecasts- Preparing detailed ad-hoc reports- Assisting in cost analysis application database maintenance- Facilitating new initiatives related to the client\u0027s cost control and analysis efforts- Creating project and program cost reports, capturing the portfolio for supported Project Managers.- Defining, creating and maintaining project work breakdown and cost breakdown structures, working closely with engineering team- Assisting in troubleshooting cost issues- Tracking and reporting up-to-date construction project costs, EACs, and variances.- Tracking incurred and forecasted cost vs authorized funding and identify needed supplements, as necessary.- Preparing reports to lead monthly accrual and reforecast meetings to update management and accounting teamsAlthough this role is mainly focused around cost analytics, there will be a scheduling aspect as well requiring the candidate to have experience with Primavera P6. This is a hybrid position in office Mon, Tues \u0026 Thurs and will work 9 hours Monday ? Thursday and 4 hours on Friday. The pay is starting at $45 an hour and there\u0027s flexibility for more based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Project Controls Analyst","City":"Longmont","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Bachelors Degree or equivalent experienceFive (5) or more years of cost controls/analytics experience with upstream or midstream capital projects (other industrial construction is acceptable)Experience with Primavera P6","Skills":"Experience with SAP Experience with Ares Prism","Industry":"Engineering (Non IT)","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":62.0000,"SalaryLow":49.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is looking for a Project Controls Analyst to support a national oil and gas operator in Longmont, Colorado. This individual will support the Capital PMO team with cost controls and... analytics for capital construction projects in the CO, WY & UT regions. Responsibilities include but are not limited to:- Utilizing detailed project schedules to develop cost time-phased data forecasts- Preparing detailed ad-hoc reports- Assisting in cost analysis application database maintenance- Facilitating new initiatives related to the client's cost control and analysis efforts- Creating project and program cost reports, capturing the portfolio for supported Project Managers.- Defining, creating and maintaining project work breakdown and cost breakdown structures, working closely with engineering team- Assisting in troubleshooting cost issues- Tracking and reporting up-to-date construction project costs, EACs, and variances.- Tracking incurred and forecasted cost vs authorized funding and identify needed supplements, as necessary.- Preparing reports to lead monthly accrual and reforecast meetings to update management and accounting teamsAlthough this role is mainly focused around cost analytics, there will be a scheduling aspect as well requiring the candidate to have experience with Primavera P6. This is a hybrid position in office Mon, Tues & Thurs and will work 9 hours Monday ? Thursday and 4 hours on Friday. The pay is starting at $45 an hour and there's flexibility for more based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jan 21, 2026
Los Angeles, CA
|
Help Desk
|
Contract
|
$30 - $37 (hourly estimate)
{"JobID":485484,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-118.25,"Longitude":34.05,"Distance":null},"State":"California","Zip":"90071","ReferenceID":"BOS-e9bb602b-4dbd-4c34-a6d3-93d6dcf58558","PostedDate":"\/Date(1769029211000)\/","Description":"An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ end users. This analyst will sit onsite in the Los Angeles CA office 5 days a week. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the \"faces\" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won\u0027t be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 8-5pmCompensation: $30-37/hr. Exact compensation may vary based on several factors, including skills, experience, and education.The shift is 8-5pmWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Tier 2 Service Desk Analyst (onsite LA)","City":"Los Angeles","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 3+ years experience as a Service Desk Analyst or Technical Support - experience with white glove support c-level/executives- previous technical research experience for complex tickets- hands-on documentation experience writing KBs, etc- Proven expertise with positive customer service skills and communication skills- onsite technical support experience as well as remote support- Experience with ITSM / Ticketing systems, such as any of the following: BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk- Demonstrated support of enterprise environments, including: (preferred to have experience, but if not we can teach!)Hands-on and/or remote Break / Fix support of desktop and laptop computing equipment and peripheralsSupport of Microsoft Windows 10 Operating SystemSupport of MS O365 provisioned accountsSupport of mobile devices such as iphone, android, iPads, Surface Devices, etc.Password Reset, Account Unlock, etc.Support of MacBook devices and MacOSSupport of collaboration platforms and environments such as Zoom, Slack, MS Teams, etc.Use of remote-support technologies such as Bomgar, TeamViewer, BeyondTrust., etc.","Skills":"- Prior experience working within a firm environment including Accounting, Consulting or Legal organizations is a strong plus- Experience with ACD systems, such as any of the following: Amazon (AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center, Genesys, NICE InContact, Five9 (preferred)- ServiceNow experience- Legal applications (iManage, InTapp, Box, etc)- Experience supporting MacOS 10-11; MacBook Air and MacBook Pro- Technical certifications","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":37.0000,"SalaryLow":29.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ end... users. This analyst will sit onsite in the Los Angeles CA office 5 days a week. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won't be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 8-5pmCompensation: $30-37/hr. Exact compensation may vary based on several factors, including skills, experience, and education.The shift is 8-5pmWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
May 07, 2026
Seattle, WA
|
Help Desk
|
Contract
|
$24 - $30 (hourly estimate)
{"JobID":527701,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-122.33,"Longitude":47.61,"Distance":null},"State":"Washington","Zip":"98101","ReferenceID":"BOS-d4b389ff-b8ac-4c23-8805-4bc7c7171845","PostedDate":"\/Date(1778157442000)\/","Description":"An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk onsite in their Seattle office - The shift is 9am-6pm PST. The Service Desk supports roughly 3000+ end users. This analyst will sit onsite in the Seattle WA office 5 days a week. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the \"faces\" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won\u0027t be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 9am-6pmCompensation: $30-33/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Tier 2 Service Desk Analyst (onsite Seattle)","City":"Seattle","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 3+ years experience as a Service Desk Analyst or Technical Support - experience with white glove support c-level/executives- previous technical research experience for complex tickets- hands-on documentation experience writing KBs, etc- Proven expertise with positive customer service skills and communication skills- onsite technical support experience as well as remote support- Experience with ITSM / Ticketing systems, such as any of the following: BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk- Demonstrated support of enterprise environments, including: (preferred to have experience, but if not we can teach!)Hands-on and/or remote Break / Fix support of desktop and laptop computing equipment and peripheralsSupport of Microsoft Windows 10 Operating SystemSupport of MS O365 provisioned accountsSupport of mobile devices such as iphone, android, iPads, Surface Devices, etc.Password Reset, Account Unlock, etc.Support of MacBook devices and MacOSSupport of collaboration platforms and environments such as Zoom, Slack, MS Teams, etc.Use of remote-support technologies such as Bomgar, TeamViewer, BeyondTrust., etc.","Skills":"- Prior experience working within a firm environment including Accounting, Consulting or Legal organizations is a strong plus- Experience with ACD systems, such as any of the following: Amazon (AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center, Genesys, NICE InContact, Five9 (preferred)- ServiceNow experience- Legal applications (iManage, InTapp, Box, etc)- Experience supporting MacOS 10-11; MacBook Air and MacBook Pro- Technical certifications","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":30.0000,"SalaryLow":24.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk onsite in their Seattle office - The shift is... 9am-6pm PST. The Service Desk supports roughly 3000+ end users. This analyst will sit onsite in the Seattle WA office 5 days a week. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won't be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 9am-6pmCompensation: $30-33/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 28, 2026
New York, NY
|
Data Warehousing
|
Contract,Perm Possible
|
$91 - $114 (hourly estimate)
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Insight Global is seeking a Data & Analytics Business Analyst for a top-tier financial services client. This role supports fast-moving AI, data science, and enterprise data initiatives, working at... the intersection of front-office investment professionals and highly technical delivery teams. The ideal candidate is intellectually curious, business-savvy, and comfortable navigating ambiguity?owning requirements, driving UAT, and translating complex needs into practical, high-impact analytics and AI solutions. This is a highly visible role within a growing data and analytics organization, offering strong exposure to front-office stakeholders and cutting-edge technology initiatives.Day-to-Day?Elicit, analyze, and document business requirements for ADA?s portfolio of data science, ML, and AI products?Translate evolving front-office and business needs into clear, actionable specifications for technical teams?Serve as the primary bridge between data scientists/engineers and business stakeholders?Own UAT planning and execution across ADA workstreams, driving testing, issue resolution, and sign-off?Evaluate product UX and provide substantive feedback to improve usability and adoption?Maintain and manage the firm?s Data Demand Register for enterprise data needs?Run data demand intake processes with bankers and business leaders, helping structure unclear or emerging needs?Communicate demand pipeline status and data asset readiness to program stakeholders?Provide support to data governance initiatives as neededWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.