Job Search Results for business analyst

One of Insight Global's top clients in the Banking Industry is looking for a Client Service Representative II to sit on site 4 days a week in Lake Mary, FL. The Client Service team works with... More external clients to resolve the most complex day-to-day issues and leverages the appropriate resources to resolve their inquiries. They are responsible for the front-line communication and support of clients? requests, mainly via telephone, email, or chat. They will also be responsible for building both internal partnerships as well as external relationships with the clients. Client inquiries can range from account maintenance requests such as: checking on an account status, helping with a password reset, audit trail, etc., to more complex client issues such as: cost basis issues, wash sales, trying to open an account in a foreign country, etc. The ideal candidate is someone who has a background in Client Service within a Financial Services, Wealth Management, or Brokerage environment. These individuals must be comfortable multitasking in a fast-paced work environment, be able to do their own research or ask for help if they do not understand a client request and be able to provide top-notch professional communication and support to their clients.?Providing support to major clients in addressing and resolving complex operational and technical issues and ensuring requests are executed.?Uses developed communication skills to deliver high quality service to a specialized client base.?Provides key individuals at assigned clients information related to the company's products and services representing a broad array of lines of business and geographies and leverages an in-depth understanding of broader services and offerings.?Proactively assists clients in reviewing potential business needs and facilitates introductions to the appropriate resources. ?Uses broad understanding of products and services to best propose expanded offerings to clients for front office consideration.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Help Desk Technician to support one of our top clients at Parker Hannifin. This individual will be responsible for providing end-user technical support in a fast-paced... More enterprise environment. Approximately 80% of the role will focus on ticket-based support, while the remaining 20% will involve hands-on deskside support.Daily responsibilities include troubleshooting hardware and software issues, managing tickets through ServiceNow, assisting with machine imaging, onboarding new hires, installing and configuring software, and supporting Active Directory-related requests. This person will work standard business hours (8:00 AM ? 5:00 PM) and play a key role in ensuring a smooth IT experience for internal employees. This role is roughly 20hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is looking to add an implementation BA to their team. This person will work across seven active projects, supporting cloud, identity management and system implementations.... More They will sit in meetings, gather information and turn it into process diagrams, user stories, traceability matrices and leadership facing PowerPoints. They will help build runbooks and SOPs and support disaster recovery documentation. They will partner with technical and business teams and assist with PMO tasks such as tracking project deliverables. The leader needs someone proactive who can take vague direction, figure out what needs to be built and move the work forward without waiting for step by step guidance. They may also support light project management tasks depending on workload.The hourly wage for this role is around $58-63/hr. Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking an experienced Product Owner / Product Manager (Contract) to serve as the primary point of intake for complex business requirements and to partner closely with business stakeholders... More and development teams to deliver scalable solutions. This role acts as a one stop shop for gathering, clarifying, and documenting business needs, translating ambiguous problems into clear requirements, user stories, and prioritized backlog items. The ideal candidate excels at working with senior stakeholders, including VP level leaders, and has strong experience breaking down complex initiatives, documenting current and future state business processes, and creating process flows and visualizations (Visio preferred). This role works closely with Scrum and development teams to ensure work is well scoped, development ready, and aligned to business objectives, helping reduce pressure on both business and technical teams. Experience with ServiceNow is a strong plus, along with exposure to data driven environments (SQL, Snowflake) and emerging AI solutions such as LLMs, RAG, and agent based systems. The position supports large scale organizational efforts within healthcare or medical device environments, operates primarily during EST hours, and requires a high level of autonomy, strong analytical thinking, and excellent communication skills.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

- Understand Conferencing services from infrastructure, software and networking components, associated service level agreement offerings and products that make up the service.- Understand and... More participate in contracting process, terms, and spend approval that affect the operation of the service (e.g. managed services, deliverables, license entitlements, costs, SLA, accessibility, compliance, etc.)- Coordinate delivery/installation/refresh activities, develop and maintain key service processes/deliverables, and ensure processes/deliverables are accessible. - Manage and support creation, maintenance, and delivery of customer/user documentation. - Support the creation, maintenance, and delivery of the standard process, and continually improve service delivery. - Partner with Business Partners, Executive Computing, Facilities, Managed Service-Providers, and Contractors to oversee daily operations of Conferencing Services offerings. - Reviewing detailed invoicing and resolving billing issues before payment is released- Cross-collaboration and support the creation, maintenance, and monitoring of Service Level Agreements (SLAs) and Operating Level Agreements (OLAs) for service. - Drive problem resolution for escalated service-related inquiries, and issues, and coordinate root cause analysis for Incident, Problem, and Major Incident - Management activities that impact service or service offerings. - Identify opportunities to refine, improve, stabilize, simplify the service via process, technologies, automation, etc. - Logistics and Project Management - Create and Maintain Project Schedule and Deliverables related to Conference Room Technology RefreshesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day-To-Day:This position reports to the Supervisor of GIS Services, which is a business unit of their Corporate Real Estate (CRE) department. The responsibilities include executing projects for... More clients from several departments to deliver Geographic Information System (GIS) based solutions for data conversion, mapping, analysis, and other related tasks. The position will coordinate with the Supervisor/GIS Project Specialist to ensure the business unit is meeting the customer?s needs, with a specific focus on maintaining their telecommunication fiber assets in a GIS framework. Major Job Responsibilities Include:Supports the operation of and business development around fiber network infrastructure utilizing OSPInsight, 3-GIS and Esri software to document spatial and non-spatial details related to the planning, design engineering, construction, maintenance and marketing of fiber network assetsCompiles, integrates, edits, and maintains spatial and non-spatial data from a variety of sources for inclusion in Geographic Information System (GIS)Analyzes engineering and construction drawings, survey maps, splicing diagrams, substation layouts, and other supplemental documentation for GIS data entry and correctionSupports telecom engineers, field crews, sales teams, infrastructure management and other telecom customers with mapping, data requests, data analysis, data conversion, and other related tasksWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Support the Product Owner directly with BPM-focused backlog and work itemsGather, document, and refine business and process requirementsCreate and maintain detailed process flows, user stories, and... More acceptance criteriaLead and participate in backlog refinement and requirements workshopsEnsure requirements are clearly documented for developers and testers, including offshore teamsPerform proactive research and refinement prior to stakeholder reviewsCoordinate requirements across multiple teams with varying delivery methodologiesSupport ongoing process improvement and change initiatives within the wealth banking spaceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Portfolio Management Specialist to support the strategic implementation of a new Portfolio Management application. This role sits at the intersection of portfolio domain... More expertise, product ownership, and hands-on business analysis, with a growing focus on AI-enabled workflows and tools.This individual will help define and execute the rollout of a Portfolio Management platform, while also leveraging (or learning) AI-driven capabilities to improve decision-making, efficiency, and adoption.Please Note: We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An Oil and Gas company in downtown Houston is looking to hire a Solutions Engineer to join their Information Systems department, working within the Optimization group. This group is dedicated to... More technical project development that optimizes any piece of O&G production. The Solutions Engineer should come from a background in the field, and will be responsible effectively communicating between the Production Engineers and the software development group. This person could be required to create visualization with Spotfire, or participate in data analytics. However, the main function of this position is understanding the business (production operations), and delivering IT solutions to improve business functions. Lastly, this person must be comfortable working on-site in Downtown Houston 5 days / week. Based on knowledge and experience, the hourly pay rate range for this position is $55-$70/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for an SAP FI/CO Specialist to join one of our top clients. This person can sit either in Cleveland, OH, Irvine, CA, OR Cary, NC. . This person is going to be working... More closely with the ERP team, helping implement FI/CO modules. This person will be technical functional, doing hands on configurations with SAP, while taking designs and handing them off to the offshore ABAP development team. This person is going to be more focused on the FI and CO modules, specifically Accounts Payable and Accounts Receivables for FI. This person will be doing profitability analysis and Cost Accounting on the CO . This person will be working on various projects. The organization is looking to move divisions into SAP ECC 6.0. They will gather requirements and pass them off to offshore developers. This person should be a functional consultant. This will require travel at times. This role is roughly 120-145K with bonus on top of itWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less