Job Search Results for Employment

An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ end... More users. This analyst will sit onsite in the Boston MA office 5 days a week - The shift is 8-5pm EST. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won't be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 8-5pmCompensation: $28-33/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

? Answers Help Desk phone and creates support tickets.? Creates and monitors support cases submitted via email.? Sets up and maintains IT asset inventory.? Facilitates creation and maintenance of IT... More documents, job aids, checklists, and resource materials for software tasks.? Provides technical support, training, and guidance to center staff on supported technology solutions and applications.? Manages and assists in the implementation of new networks, computers, and software applications.? Works with the company's Data Center, computer maintenance companies, and software vendors to resolve problems.? Helps identify and clarify issues with SPAMIS, CIS, OASIS, EPMS, and other Data Center systems; collaborates with DC to resolve them.? Ensures CIS systems comply with company policies and that staff regularly check CIS and SPAMIS/Data Center interfaces for errors.? Identifies and tracks hardware and software problems until resolved; makes recommendations to Senior Management and escalated IT support as needed.? Assists staff in acquiring new computer equipment and peripherals per company policies.? Assists with computer cabling in compliance with Data Center specifications.? Ensures EPMS contains accurate and up-to-date information about the center?s automated equipment.? Collaborates with corporate IS staff on installation of company-developed applications.? Obtains and maintains training resources for center staff.? Provides individual and group instruction on the use of equipment, software applications, and network features.? Maintains current knowledge of updates and requirements from the Data Center regarding network systems and hardware.Provides assistance to other company centers, as applicable and requested.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking an ambitious and energetic self-starter to join our dynamic IT team as a Network Administrator. Under the supervision of the Senior Network Administrator, the Network Administrator... More will be responsible for the daily operation and administration of a data center in a Microsoft Windows Active Directory / Microsoft Office 365 environment. The Network Administrator will be a key support partner and must have strong diagnostic and troubleshooting skills. This position requires hands-on experience with supporting users with application and network connectivity issues. The Network Administrator must have a solid understanding of all networking and operating system concepts, excellent problem-solving skills to diagnose programs, evaluate and resolve complex problem situations, or when appropriate, escalate or route them to appropriate IT team members. This position may require independent work, sharing information and assisting others with work orders. Troubleshoots and maintains Windows Servers in a VMWare environment. Maintains a strong knowledge of basic network fundamentals. Documents processes of all projects to ensure future review and understanding. Collaborates with the broader team to brainstorm and create new systems. Stays educated on the leading edge of administration and support practices. Updates job knowledge by studying state-of-the-art administration tools, techniques and computing equipment, participates in educational opportunities, reads professional publications, maintains personal networks, and participates in professional organizations. Monitors and maintains network stability and security. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

An employer is seeking a Power Platform CRM Application Development Lead to sit in Charlotte, NC. This position will be a permanent full-time role, working a hybrid schedule, two days in-office and... More three days remotely during the week. This person must provide support and configuration for both packaged and custom applications. This position, with minimal supervision, is responsible for designing, coding, testing, correcting, and documenting complex programs and scripts from agreed specifications, and subsequent iterations, using agreed standards and tools, to achieve a well-engineered result. Under the supervision of the Application Manager, the Application Development Lead is responsible for leading an application development team of 3 peers to deliver CRM applications based on detailed specifications. This will include migrating legacy CRM applications as well as new applications over to the DataWorks platform. Daily responsibilities will include the following: *Develop, design, and implement automated application built upon Microsoft Power Platform/Dynamics 365 CE in a lead role *Provide guidance and sharing best practices regarding Power Platform (Power Apps -- with focus on Model -Driven Apps, Power Automate) development *Design, code, test, deploy, maintain, enhance, and support software systems *Perform Code Reviews and approve Pull Requests for code produced by other team members *Work with business customers and IT business analysts in translating requirements into plans and specifications *Work in a team-based environment, communicating effectively with all levels of staff and management *Produce design and other technical documentation *Provide work estimates to project team *Troubleshoot applications and make recommendations for improvement *Coach and mentor 3 other developers on the teamWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Day-to-day:A client of Insight Global's is looking for a talented Senior EW Engineer to join their growing team. This person will sit on the client site in Manchester, NH and be the SME on our... More client's EW simulator product for that client. Senior EW Engineers play a vital role in the successful deployment, installation, and sustainment of our cutting-edge threat simulation systems. Your extensive experience and expertise in Radio Frequency (RF) and Electronic Warfare (EW) simulations will be crucial in ensuring the optimal performance and reliability of our systems to meet Customer requirements. This person will: *Lead the deployment, installation, integration and sustainment of EW threat simulation systems at customer sites, ensuring adherence to technical specifications and industry best practices. *Conduct comprehensive system testing, advanced troubleshooting, and rigorous performance evaluation of the equipment, effectively identifying and resolving complex technical issues. *Provide expert-level on-site technical support for the system, guiding customers in system operation, maintenance, and advanced troubleshooting. *Collaborate closely with customers to understand their unique requirements, leveraging your deep technical knowledge to provide strategic recommendations and deliver tailored solutions. *Conduct thorough site surveys and technical assessments, employing your expertise to determine optimal installation locations and system configurations for maximum performance. *Work closely with cross-functional teams, including project managers, system designers, and software engineers, to ensure seamless integration of our systems into customer environments. *Stay at the forefront of industry advancements, emerging technologies, and regulatory standards related to RF, EW, and threat simulation, proactively integrating them into system designs and deployments. *Assist and drive development of comprehensive technical documentation, including installation guides, user manuals, and advanced troubleshooting procedures, to empower customers and internal stakeholders.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Our client is looking for a Financial Accountant to support the processing and research of sales, use and income tax returns. This candidate will help ensure financial compliance by ensuring SOX... More controls are maintained, support external auditing procedures, and assist in the preparation and/or review of public filings.What your day will consist of: * Prepare and file sales and use tax returns for the Company. * Conduct tax research to include income tax and sales and use taxes. * Prepare and file refund requests, as necessary. * Prepare supporting schedules to assist in the preparation of state and federal income tax returns. * Assist with SOX controls and monitor progress. * Assist with coordination of external auditing procedures by ensuring schedule is communicated to the organization and auditors receive support necessary to complete activities in a timely manner. * Assist in the review of public filings to include 10-Q and 10-K, among others. * Reconciliation of general ledger accounts to transactional activity, research financial variances and analyze data. * Able to handle multiple projects simultaneously and prioritize tasks to accomplish goals. * Maintain open lines of communication with task stakeholders regarding task status. * Other duties and responsibilities as assigned by your direct manager. * Follow company policies and procedures and support company mission, vision, values and standards of ethics.Daily attendance required to ensure all duties are completed in a timely fashion.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is in search of a LVN/LPN in the Portsmouth, VA area to support a government client on a long term contract. The ideal candidate would be responsible for ensuring patient care aligns... More with the Standards of Nursing Care and adheres to clinic policies and procedures. In this role, you will be working on the hospitals Pediatric floor. You'll check patients into the clinic, following guidelines, and perform triage. Informing nurses or physicians about the patient's condition and potential issues is crucial. Additionally, you'll obtain and meticulously document patient and pertinent family history. Your diagnostic support duties encompass taking vital signs, collecting specimens, and tracking diagnostic results. When assisting physicians, you'll prepare, position, and monitor patients during various diagnostic examinations, such as lumbar punctures, colposcopies, and sigmoidoscopies. Conducting laboratory tests, recording and reporting results, and performing treatment procedures--such as sterile dressing changes, administering medications, and inserting catheters--are part of your responsibilities. You'll also ambulate patients to different areas within the facility, including Radiology, various clinics, and physical therapy. Lastly, preparing patients for tests, examinations, treatments, and surgery, as well as monitoring and discontinuing intravenous fluids accurately, are essential aspects of your role. Remember to stay vigilant and alert providers to any unexpected findings.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

We are seeking an experienced and strategic Senior SAP Program Manager to lead a critical enterprise-wide migration to SAP S/4HANA. This role is pivotal to the success of a multi-phase,... More high-visibility transformation program that touches nearly every aspect of our business. As we modernize our core ERP platform, we need a strong leader who can not only manage program execution but also serve as the connective tissue between IT, Finance, Operations, and Executive Leadership.This role will take ownership of the full program lifecyclefrom financial governance to stakeholder alignmentensuring that the business and technical components of the migration are progressing in lockstep. The ideal candidate will be comfortable navigating ambiguity, proactively driving results, and delivering complex updates in a clear and compelling way to C-level executives and steering committees.Key to success in this role is the ability to manage program financials with precision. This includes budget planning, tracking, and forecasting, as well as ensuring financial transparency and accountability across workstreams. Youll be expected to develop and maintain program dashboards and reporting decks that provide both granular insight and executive-level summaries, enabling leadership to make informed decisions quickly.Youll also play a critical role in facilitating business-facing meetings, including leading steering committees, stand-ups, and program updates across departments. This is not a purely tactical roleyour voice and perspective will help shape strategy, adjust priorities, and influence resource allocation. Partnering closely with a Systems Integrator (SI), you will help manage interdependencies, identify resource gaps, mitigate risk, and ensure that project timelines and deliverables remain on track.This is a high-impact position for someone who thrives in complex environments, has a deep understanding of SAP systems (preferably S/4HANA migrations), and brings strong business acumen to technical program delivery.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is now looking for a motivated Engineering Technician for one of our semiconductor client's on-premise, private cloud infrastructure. In this role, you will be faced with the challenge... More of providing and maintaining a compute farm of systems which includes Builders, Packagers, and Testers that act as a test-bed for our developers worldwide to test various hardware and software prior to release. The environment is huge, the scale substantial, and the ask enormous. We need YOU to help US maintain and drive our world-class data centers and labs to produce timely, deterministic results for our Engineers and expectant Users worldwide.This is a contract position with the possibility to hire.? Collaborate closely with engineering teams (system architects, hardware/software engineers, QA, and more) to craft, develop, debug, and release next-generation products.? Manage and maintain a high-performing fleet of builders, packagers, testers, and core infrastructure.? Ensure availability targets are consistently met and lead system recovery efforts.? Coordinate inventory and lifecycle management tasks across labs and data centers.? Fix software, hardware, and infrastructure issues alongside engineers and platform operations teams.? Plan, deploy, and maintain on-premises infrastructure, collaborating with datacenter and network engineering teams.? Implement efficiency improvements to improve availability, throughput, and test accuracy while meeting SLAs and important metrics.Represent the team in meetings with internal collaborators and contribute to global operations.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Perform skilled infrastructure/structured cabling work in the installation, service and maintenance, repair and alteration of low voltage category cabling, fiber optic cabling, communications cabling... More and other various low voltage cabling systems. Complete physical installations and removal of structured cabling components, cabinets, pathway systems (cable tray), move equipment, racks, and related communications infrastructure materials.Primary Roles & Responsibilities? Perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems.? Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary.? Perform upgrades and additions to cabling infrastructure systems in order to increase functionality and usability.?Manage work tickets according to customer SLA's using Service Now ticketing system.?Must have basic computer skills such as Microsoft 365, WebEx, putty, wireshark?Must be available when the work is requested. Working hours can be early mornings or late evenings ?Must be able to be part of a paid rotating on-call schedule with other technicians. ?40 hours not guaranteed? Coordinate with other Team Members within North American Commercial Services (NACS) Operations for the purpose of completing projects/work orders efficiently.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less