Job Search Results for healthcare operations

Insight Global is hiring a Patient Surgical Scheduler onsite in Lowell, MA! *this is not a remote role.Schedule: Mon - Friday 8-4pm EST.OverviewThis role is responsible for coordinating and... More scheduling for both surgical, diagnostic and office-based exams and procedures according to provider schedules and established policies and procedures. The Scheduler will provide scheduling, procedural, and financial instructions to patients while supporting the providers, nurses, and other clinical staff. This role will report to the Office Manager.Responsibilities? Maintain surgical and procedure schedule for the facility? Coordinate all necessary providers and clinical staff for procedures? Maintain clear communication with patients and/or families throughout scheduling process? Identify and communicate critical information, including provider availability and special supply and equipment requests to nurses or other appropriate staff? Maintain schedule for pre-operative and post-operative patient appointments as necessary? Assemble pre-surgical packet and operative notes for billing purposes? Remain informed and maintain knowledge of all necessary hospital EMR and practice management systems? Liaise with hospital surgical personnel? Monitor insurance authorization for procedures? Provide patient appointment and procedure scheduling via both telephone and in-person interaction in office? Maintain quality standards as it relates to HIPAA regulations? Cover front desk operations as neededWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking Construction Superintendents in the mechanical, electrical, structural, and/or architectural space to lead field execution on data center construction projects in western NY. ... More Responsibilities include:Field Leadership & Mechanical / Electrical / Structural / Architectural Execution:Direct and supervise discipline / trade subcontractors on the installation of associated systems.Ensure that all work is performed in accordance with construction documents, project specifications, and applicable codes.Coordinate with trade partners and general contractor teams to support integrated construction workflows.Scheduling & Coordination:Develop and maintain mechanical lookahead schedules, ensuring alignment with project milestones and project sequencing.Identify schedule risks early and coordinate solutions to maintain overall project progress.Work closely with discipline / trade teams to coordinate system startup, testing, and integration.Quality Control & Commissioning Support:Perform field inspections to verify proper installation, system layout, and performance readiness.Ensure compliance with QA/QC standards and support the commissioning process, including functional performance testing and punch list resolution.Assist with turnover documentation and ensure systems meet commissioning and owner expectations.Safety & Compliance:Enforce safety practices including confined space, rigging, lifting operations, and hot work protocols.Conduct toolbox talks, participate in job hazard analyses (JHAs), and collaborate with EHS teams to maintain a safe jobsite.Verify subcontractor compliance with all project-specific safety requirements.Documentation & Communication:Maintain detailed daily reports, track site activity and workforce hours, and document issues and resolutions.Review and coordinate RFIs, field directives, and submittal updates related to discipline / trade scope.Communicate regularly with project leadership on progress, field conditions, and resource needs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Analytics Engineer will support data, automation, and AI initiatives focused on Revenue Cycle Management (RCM), with an emphasis on automating the Accounts Receivable (AR) Follow-Up function.... More This role will design scalable, production-grade data models using dbt in a modern cloud-based lakehouse environment.In addition to core analytics engineering responsibilities, this position will help enable AI-driven workflows such as intelligent account prioritization, denial trend detection, predictive insights, and workflow optimization. The ideal candidate brings strong analytics engineering fundamentals, modern data stack experience, and a systems-oriented mindset. Responsibilities- Design, build, test, and maintain high-quality data models and transformation pipelines using dbt in a distributed data environment.- Develop scalable, reusable, and well-tested data models, macros, and automation logic supporting AR Follow-Up workflows.- Partner with operations, product, and engineering stakeholders to translate business workflows into reliable, automated data solutions.- Establish and follow analytics engineering standards, including modeling conventions, testing practices, and documentation.- Participate in technical design discussions, architecture reviews, and code reviews to ensure data quality and long-term scalability.- Troubleshoot and resolve complex data issues across ingestion, transformation, and reporting layers.- Optimize data tables and processing workloads for performance, scalability, and cost efficiency.- Support datasets enabling account prioritization, denial analysis, aging performance, and workflow automation.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Patient Access Representative serves as a critical first point of contact for patients presenting to the Emergency Department (ED). This role is responsible for accurate patient registration,... More insurance verification, and financial intake while providing compassionate, efficient service in a fast-paced, high-acuity environment. The representative will be cross-trained across multiple functional areas to support ED operations and ensure a seamless patient experience.Day-to-Day Responsibilities- Perform patient registration for the Emergency Department, ensuring accuracy and compliance with hospital policies- Cross-train and rotate across four key ED areas, including:Insurance verification podAmbulance bay intakeMain admissionsBedside registration in hallways and patient rooms- Verify patient insurance coverage and eligibility by contacting insurance carriers directly- Collect and review required patient documentation and consent forms- Accurately enter and update patient demographic information in the system- Collect copays and other point-of-service payments in accordance with hospital financial policies- Maintain professionalism, empathy, and discretion when interacting with patients, families, and clinical staff- Collaborate closely with nursing, clinical, and administrative teams to support patient flow and timely careWork Environment- Fast-paced Emergency Department setting- Frequent interaction with patients in urgent or high-stress situations- Requires flexibility, adaptability, and strong attention to detailWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A major medical technology organization is seeking a Product Engineer to join their Global Operations team supporting system implementations, infrastructure platforms, and production environments.... More This role plays a critical part in maintaining secure, reliable, and scalable IT systems across both on-premises data centers and cloud environments as the organization continues its migration to AWS.Operating within a 24/7 production ecosystem, this engineer will help ensure operational stability while contributing to infrastructure improvements, automation initiatives, and platform enhancements. Approximately half of the role will focus on supporting live systems, resolving incidents, and ensuring smooth operations, while the remaining time will be dedicated to engineering efforts such as building automation, assisting with product releases, and enabling application teams through troubleshooting and system design.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Pharmacy Refill Technician will provide integrated support to pharmacy staff and Shields Health Solutions Liaisons by providing a 'hands-on" approach to ensuring accurate and timely filling and... More delivery of specialty medications. This role will work closely with health system pharmacy staff and Shields liaisons by emphasizing accurate workflows and leveraging technology to support optimal patient care and efficient operations. Individual will be responsible for placing outbound calls to patients and assisting them through the entire refill process as well as receiving inbound pharmacy phone calls. Job Duties:Always show kindness and compassion while providing knowledgeable and courteous assistance to patients, providers and pharmacy team members.Make assigned outbound patient refill phone calls and complete the patient refill requests in a timely manner.Answer, resolve and triage inbound inquiries appropriately.Clarify prescription orders with pharmacist and/or clinician as appropriate.Proactively coordinate medication refills including data entry and ensuring correct days supply is entered for all fills.Following through with claim adjudication and troubleshooting and reject codes.Partnering with pharmacy to ensure proper in-stock of medications.Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids.Properly discontinuing patients off service when appropriate.Documenting work appropriately across all systems.Manage, organize, and update relevant data using database applications.Other duties that facilitate patient access to medications as assignedApply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.Identify trends, resolve problems, recommend improvements, implement change.Actively participate in process improvement initiatives.Act as a value-added business partner to stakeholders throughout the organization.Protect organization's value by keeping information confidential.Maintain updated knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

An academic health system in New York City is seeking a Digital Content Writer to join their Digital Experience team. The Digital Content Writer?s primary focus will be writing new copy or updating... More existing copy for two medical school websites. This person will work closely with stakeholders from the medical school to ensure their website copy and content needs are addressed. The Digital Content Writer will also be given assignments related to an ongoing website redesign project, which involves writing, editing, and reformatting existing web copy to fit the newly designed web page templates.This role will be expected to manage a variety of tasks through our ticketing system. The Digital Content Writer will be responsible for keeping tickets updated, proactively communicating with stakeholders, and following up on open items as needed in order to meet deadlines. This position will report to the Senior Digital Content Manager for our educational websites.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

DAY TO DAY: The SOX & Audit Compliance Manager is responsible for overseeing internal controls, ensuring compliance with Sarbanes Oxley (SOX) regulations, and managing both internal and external... More audit functions. This position works closely with cross functional teams to enhance the organization's control environment, mitigate risk, and uphold regulatory standards.Key ResponsibilitiesSOX Compliance?Direct the planning, execution, and oversight of the annual SOX compliance program.?Conduct comprehensive risk assessments to identify significant financial reporting risks and essential controls.?Document, test, and assess the effectiveness of internal controls over financial reporting (ICFR).?Coordinate process walkthroughs with key stakeholders and external auditors.?Monitor and validate the remediation of control deficiencies, ensuring prompt resolution.?Maintain detailed SOX documentation, including process narratives, flowcharts, and control matrices.Audit Management?Lead internal audit engagements from initial scoping through final reporting.?Support external audit activities by furnishing required documentation, clarifications, and testing evidence.?Execute operational, financial, and compliance audits to evaluate process efficiency and effectiveness.?Draft audit reports outlining findings, risks, and actionable recommendations.?Oversee the implementation and follow-up of corrective action plans.Risk & Controls?Analyze business processes to detect gaps, inefficiencies, and vulnerabilities in controls.?Advise on improvements to bolster internal controls and reduce exposure to risks.?Contribute to enterprise risk management (ERM) initiatives as needed.?Deliver training and guidance to process owners regarding control design and compliance requirements.Cross Functional Collaboration?Collaborate with Finance, IT, HR, Procurement, and Operations departments to ensure ongoing compliance.?Communicate audit outcomes and SOX updates effectively to senior leadership.?Serve as a subject-matter expert on matters related to internal controls and regulatory compliance.BR: 90/HR PR: 55/HRWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Essential Functions Manages and maintain all aspects of health recordsMaintains confidentiality per policy and regulationsEnsures HIM guidelines are met in conjunction with regulatory and... More organizational needsEnsures HIM staff consistently meet productivity, timeliness, and quality standardsProvides timely training as neededPrepares status reports, materials, and documentation for reporting to senior management or committees, as neededAssists with the development of training material for the department and organization if neededEnsures Epic and OnBase work queues are worked timely and accuratelyActs as a liaison to customers including initial point of contact for questions regarding legal medical recordAssists with department special projects as requestedResearches and applies federal, state and voluntary regulatory standards that relate to privacy and securityAssists Director in compliance with legal, regulatory, and organizational requirements for record-keeping to include the destruction and disposal of obsolete records in accordance with hospital policies and regulations mandated by Health Care Authorities in the state of Alabama.Assists with the planning for implementation of new state and federal government requirements within the department and organizationAssists with and answer questions on release of information functionsReviews and releases patient health records to authorized person(s) and/or health care facilities upon receipt of appropriate documentation authorizing releasesProduces records in court when requested by subpoenaProvides fill in assistance as neededManages departmental resources effectively, including equipment, supplies, and technology, contributing to budget planning and oversight as needed.Identifies opportunities for process improvement within HIM operations to enhance efficiency, accuracy, and compliance.Collaborates actively with other departments (e.g., IT, Clinical Departments, Billing, Revenue Cycle) to resolve complex issues related to health information, system integration, and data flow.Collaborates with Human Resources on all HR-related matters, including disciplinary actions and termination requests.Supervises staff, managing timekeeping, ETO requests, and performance evaluations.Performs other duties as requested by primary manager that do not compromise moral code of conduct or protocols set in place for patient or employee safetyWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Perform skilled infrastructure/structured cabling work in the installation, service and maintenance, repair and alteration of low voltage category cabling, fiber optic cabling, communications cabling... More and other various low voltage cabling systems. Complete physical installations and removal of structured cabling components, cabinets, pathway systems (cable tray), move equipment, racks, and related communications infrastructure materials.Primary Roles & Responsibilities? Perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems.? Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary.? Perform upgrades and additions to cabling infrastructure systems in order to increase functionality and usability.?Manage work tickets according to customer SLA's using Service Now ticketing system.?Must have basic computer skills such as Microsoft 365, WebEx, putty, wireshark?Must be available when the work is requested. Working hours can be early mornings or late evenings ?Must be able to be part of a paid rotating on-call schedule with other technicians. ?40 hours not guaranteed? Coordinate with other Team Members within North American Commercial Services (NACS) Operations for the purpose of completing projects/work orders efficiently.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less