Job Search Results for compliance

Insight Global is seeking an a Technology Support Manager to join the IT Department of an AM 200 law firm. The Technology Support Manager leads the Firm?s Help Desk, overseeing both User Support... More Technicians and Senior Support Technicians to deliver exceptional technical support and user experiences. This role is responsible for daily operational oversight of the ITSM system (ServiceNow), ensuring SLA compliance, managing the Knowledge Base, and maintaining the highest standards of communication and technical accuracy.The Manager plays a critical role as a mentor, coach, and technical advisor ? developing troubleshooting skills, critical thinking, soft skills, and technical expertise within the team. In addition, the Technology Support Manager collaborates across departments to align technology support with organizational goals, ensuring a seamless and responsive experience for users. Above all, the Manager ?owns? the outcome of support interactions, ensuring every user has a positive experience with IT and that the Firm?s reputation for service excellence is upheld.Essential Functions & Responsibilities?Leadership & People Development?Supervise, coach, and mentor User Support and Senior Support Technicians.?Provide guidance on troubleshooting methodology, root cause analysis, and customer service best practices.?Foster development of soft skills (empathy, communication, expectation-setting) and technical skills.?Model and reinforce accountability for SLA compliance, ensuring the team consistently meets or exceeds standards for responsiveness, updates, and resolution quality.?Conduct performance reviews, set goals, and create development plans.?Recruit, train, and retain staff to ensure a high-performing and diverse team.?ServiceNow & Operational Oversight?Manage daily operations in ServiceNow, ensuring tickets are assigned, updated, and resolved in compliance with SLA requirements.?Monitor open and in-progress tickets daily, ensuring meaningful updates are provided and escalations are handled properly.?Approve and maintain Knowledge Base articles, ensuring high-quality, relevant, and accessible documentation.?Perform weekly quality assurance reviews of ticket handling and communication.?Create and maintain reports and dashboards in ServiceNow to visualize team performance, SLA compliance, and service trends for IT leadership.?Track and report on key metrics, including first response time, resolution time, escalations, and survey results.?Oversee and track IT equipment inventory across all offices, ensuring accurate asset records and minimizing loss through standardized tracking and reconciliation processes.?Own and maintain the Firm?s ITSM system (ServiceNow), including configuration, workflows, report creation, and dashboard management; serve as the point of contact for ITSM-related requests from other departments and IT leadership.?Escalation & Technical Guidance?Serve as escalation point for complex or sensitive tickets, working closely with Senior Support Technicians.?Partner with Subject Matter Experts in Applications, Systems, Networking, Communications/AV, Development, and Training to ensure escalations are well-documented and efficient.?Provide technical guidance and act as a resource for troubleshooting advanced or recurring issues.?Drive problem management initiatives by identifying root causes and recommending solutions.?Process & Quality Improvement?Identify patterns in recurring issues and implement process improvements to reduce ticket volume and increase efficiency.?Ensure knowledge sharing and consistency across the team.?Collaborate with IT leadership on departmental projects, security initiatives, and technology rollouts.?Stay current with trends in IT support, law firm technology, and ITSM best practices.?User Experience & Customer Service?Take ownership of delivering a high-quality support experience for every user interaction.?Ensure clear, professional, and empathetic communication with attorneys and staff.?Build trust and confidence in IT by holding the team accountable for user satisfaction as well as technical accuracy.?Additional Responsibilities?Maintain a high level of security awareness by advising users on safe practices, ensuring personal adherence to Firm security policies, and modeling secure behavior in all interactions.?Exercise heightened diligence in safeguarding data and systems, recognizing that elevated administrative rights require strict adherence to privacy, confidentiality, and compliance standards.?Adhere to Firm professional dress and appearance standards when working onsite or on video calls.?This role requires in-office work in accordance with Firm policy and may involve additional office days as business needs dictate.?May be assigned special projects by the Director of User Engagement or CIO.?Other duties as assigned by supervisorsThis role is hybrid, 2 days in-office per week and is open to all of the firm's office nationwide: Baltimore, Boston, Chicago, Ft. Lauderdale, Harrisburg, Miami, Minneapolis, Newark, New York City, Philadelphia, Princeton, Wayne, PA, West Palm Beach, Wilmington, DE or Washington, D.C.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Project Manager leads complex, multi-vendor initiatives within large-scale Medicaid programs, ensuring projects are delivered on time, on budget, and in compliance with all regulatory and... More contractual requirements. This senior role drives disciplined execution across the full project lifecycle?applying rigorous governance, risk management, and proactive communication to deliver predictable, high-quality outcomes that build client trust and program success.- Drive Complex Project Delivery: Lead multiple high-impact projects across a multi-vendor ecosystem from initiation through implementation and stabilization.- Plan and Govern with Precision: Build and maintain integrated project schedules, apply stage-gate governance, and enforce disciplined change control to ensure quality and compliance.- Manage Teams and Risks: Oversee project teams to meet deadlines, actively manage RAID logs, and escalate risks with clear mitigation strategies.- Coordinate and Communicate: Align workstreams, vendors, and stakeholders while serving as the primary source of transparent status updates and resource management.- Ensure Performance and Alignment: Monitor delivery against SLAs, budgets, and regulatory timelines; support capacity planning; and collaborate across programs to balance priorities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We?re hiring several Temporary Administrative Assistants for a global construction client of ours to support a large scale I-9 documentation project in preparation for an upcoming electronic I-9... More rollout. This is an excellent opportunity for someone who enjoys detail oriented work, wants to make an immediate impact, and gain valuable compliance experience starting on day one.In this role, you will support multiple U.S. offices by collecting, reviewing, and scanning Form I-9 employment eligibility documents in preparation of a system upgrade. Responsibilities include:? Collecting and tracking I-9 documentation from employees across multiple U.S. offices? Scanning, uploading, and organizing documents into designated systems? Reviewing documents for accuracy and completeness? Following up with offices and/or employees on missing or incorrect information? Maintaining detailed tracking of outreach, received documents, and outstanding items? Handling sensitive employee information with confidentiality and care, ensuring compliance with federal I-9 requirementsThis position involves high volume, repetitive administrative work and is ideal for someone who thrives on organization, consistency, and precision.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Facility Technician to work on site in Austin, TX and support the strategy and introduction of products based on unique and highly differentiated capabilities of a... More foundry for semiconductor microsystems and defense electronics companies. Their mission is to advance the state-of-the-art in critical semiconductor domains such as advanced packaging, and in the process to help restore U.S. leadership in semiconductor manufacturing. They are developing cutting-edge semiconductor manufacturing technology that will define future roadmaps of semiconductor devices including logic, memory, 3D packaged devices, including thermal management, etc.Key Responsibilities:Troubleshoot semiconductor manufacturing equipment and systems to ensure optimal performance and compliance with safety standards.Perform routine inspections, preventive maintenance, and troubleshooting of facility infrastructure and production tools.Support the introduction of new products and processes by collaborating with engineering and operations teams.Maintain accurate logs and documentation of equipment status, maintenance activities, and operational metrics.Respond promptly to alarms, system alerts, and emergency situations to minimize downtime and ensure continuity of operations.Ensure compliance with environmental, health, and safety regulations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A large automotive company in the Bay Area is looking for a Document Control Specialist, you will be the cornerstone of our information management system, ensuring the integrity, accessibility, and... More compliance of all infrastructure documentation. In this vital role, you will maintain our document lifecycle from creation through archival, while serving as a liaison between departments and external partners. Your expertise in document management systems and attention to detail will help our organization maintain operational excellence and compliance while supporting our team's efficiency and effectiveness.What You'll Do? Process incoming and outgoing documents, ensuring proper formatting, cover sheets, and quality standards? Upload and organize files in EDMS with appropriate metadata; maintain master document register and integrity? Initiate, track, and expedite document review cycles; send notifications for overdue items? Arrange documents into appropriate packages (design, turnover) and support project commissioning needs? Serve as liaison between project teams, vendors, contractors, and internal departments? Generate reports on document status, review cycles, and maintain project distribution matrix? Develop training materials, documentation standards, and best practices for file naming and organizationPay Range for this role is $35 - $45 depending on years of experience and educationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Quality Control Manager to join one of their federal contracting clients in Los Alamos, NM. The individual will be vital part in ensuring all aspects of the project... More meet the required standards/safety protocols and will be supporting projects at Los Alamos National Laboratory. Additional responsibilities include developing and implementing QC programs, inspecting, and reviewing, monitoring materials, coordinating with stakeholders, documentation, training, develop and implement safety policies, conduct inspections, incident investigation, emergency planning, and equipment safety, and compliance. This is a fully onsite position ? 5 days a week at Los Alamos National Laboratory. Additional Responsibilities Include:-Oversee daily QA/QC operations to ensure compliance with LANL and regulatory standards-Lead and supervise QA/QC staff, review inspections, testing results, and quality documentation-Validate materials, components, and processes against engineering specifications and acceptance criteria-Investigate nonconformances and lead root cause analysis and corrective actions-Coordinate internal and external audits and maintain audit-ready quality records-Partner with engineering, operations, and safety teams to resolve quality issues and improve processes-Ensure proper calibration and use of inspection and measurement equipment-Promote a strong culture of quality, safety, and operational excellenceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A healthcare insurance client is hiring a Data Architect to design and implement scalable interoperability solutions aligned to CMS compliance standards. As the Data Architect your primary... More responsibility is developing and maintaining data models (logical, physical and conceptual) that support healthcare-specific requirements (Clinical, Claims, Member, Provider, EHR etc.). Additional responsibilities include: ? Design and implement scalable, flexible, and secure interoperability solutions aligned to USCDI-US Core compliant.? Optimize data storage solutions, reducing latency and ensuring quick access to real-time and historical data.? Help to establish and enforce data governance frameworks, ensuing data consistency, quality, and standardization across systems.? Collaborate with IT Professionals and business leaders to understand their data needs and ensure architecture supports organizational goals.? Evaluate and recommend data management technologies, platforms, frameworks, and methodologies that optimize data collection and integration for healthcare applications.? Ensure data integrity, quality, security, and compliance and other relevant healthcare regulations to protect sensitive patient information with HIPAA standards.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This person develops, implements, and maintains quality engineering methodologies and systems that meet company, customer, and regulatory requirements, with a strong focus on patient safety and... More product quality. They serve as a quality representative supporting visibility, execution, and communication of quality initiatives across cross-functional teams. Provides focused quality engineering support for product sustaining activities, including Design History File (DHF) remediation and design controls to ensure documentation is complete, consistent, and inspection-ready. Supports DHF remediation through gap assessments, documentation creation and updates, risk management alignment, and end-to-end traceability between design inputs, outputs, verification, and validation. They also collaborate with R&D, Manufacturing, Regulatory Affairs, and Document Control to drive remediation tasks to closure, maintain audit readiness, and ensure compliance within required quality systems. Applies systematic problem-solving, sound judgment, and independent decision-making under general direction to resolve complex quality and compliance issues while contributing to critical programs and projects.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Position OverviewWe are seeking a reliable and safety-focused CDL-A Driver with 3+ years of experience to support our logistics and recycling operations. This role is responsible for transporting... More recyclable materials and waste streams safely and efficiently while ensuring compliance with all DOT regulations and company safety standards.Key ResponsibilitiesOperate Class A commercial vehicles to transport recyclable materials, waste, and equipment between facilities, clients, and disposal sitesPerform pre-trip and post-trip inspections, ensuring vehicle safety and regulatory complianceLoad and unload materials using appropriate equipment (manual or mechanical)Ensure proper securing of loads in compliance with safety standardsMaintain accurate logs, delivery documentation, and trip reportsFollow assigned routes and schedules while adapting to operational needsCommunicate effectively with dispatch, operations teams, and customersAdhere to all local, state, and federal transportation regulationsSupport yard or facility operations as needed (e.g., staging, sorting, or equipment handling)5 opening 2nd Shift: 6pm-6amWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This Supply Chain Associate role supports the day-to-day warehouse operations within the Supply Chain department at a children?s hospital. The associate will spend the majority of the day on their... More feet, working in a fast-paced environment handling medical supplies, inventory, and deliveries across the facility. This role requires strong attention to detail, reliability, and a willingness to perform physically active work.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less