Job Search Results for program manager

Position Summary The Operations Lead ? Manufacturing Execution Systems (MES) is responsible for the day-to-day implementation, administration, adoption, and operational support of the Manufacturing... More Execution System supporting Phoenix manufacturing operations. This role serves as the operational owner of MES execution and acts as the primary liaison between Manufacturing Operations, Quality, Engineering, Training, Logistics, and the Digital Systems Integration organization. The Operations Lead ensures the MES platform is configured, maintained, and utilized in a manner that supports production objectives, workforce effectiveness, quality compliance, and operational visibility. Working under the direction of the Operations Manager ? Digital Systems Integration, this role is responsible for translating business processes into executable MES workflows while ensuring system usability, data accuracy, reporting integrity, and cross-functional adoption. The Operations Lead will play a critical role during facility stand-up, Assembly launch, and subsequent Fabrication activation by ensuring MES capabilities mature alongside operational requirements. Key Responsibilities MES Deployment & Operational Readiness Support deployment and operationalization of the selected Manufacturing Execution System. Coordinate activities related to: System implementation User acceptance testing (UAT) Go-live preparation Configuration validation Process mapping Workflow deployment Operational readiness assessments Ensure MES workflows align with approved production processes and operating procedures. Support successful transition from implementation to sustained operations. Shape Manufacturing Process Integration Work directly with operational stakeholders to align MES functionality with production requirements. Support MES integration across: Fabrication Operations Assembly Operations Quality Operations Material Flow Processes Inventory Transactions Production Reporting Ensure business processes are accurately represented within the system. Identify opportunities to eliminate manual processes and improve workflow efficiency. Shape Production Data & Transaction Management Own day-to-day oversight of production transaction integrity. Monitor and support: Work order transactions Build records Production completions Material consumption reporting Traceability requirements Operator transactions Exception management Ensure production data remains complete, accurate, and audit-ready. Shape MES User Adoption & Support Serve as the primary operational point of contact for MES-related user support. Partner with: Production Supervisors Manufacturing Leads Trainers Engineers Quality Teams Support: User onboarding Workflow adoption Troubleshooting Process compliance Best practice development Drive continuous improvement in user engagement and system utilization. Shape Quality & Traceability Integration Ensure MES workflows support quality requirements. Coordinate implementation and administration of: Quality checkpoints Digital inspections Defect recording Non-conformance workflows Product genealogy Serial number traceability Audit reporting Partner with Quality stakeholders to ensure compliance requirements are supported within the platform. Shape Reporting & Dashboard Support Support development and administration of MES-related reporting solutions. Monitor: Production throughput Labor productivity Work order performance Process cycle times Quality performance Operational KPIs Collaborate with Reporting Analysts and Business Intelligence teams to ensure reporting accuracy and usability. Shape Issue Management & Continuous Improvement Manage MES-related operational issues from identification through resolution. Coordinate: Incident tracking Issue prioritization Root cause investigations Corrective actions Enhancement requests Vendor escalations Maintain visibility into open issues and provide regular status updates to DSI leadership. Develop recommendations for system enhancements and process improvements. Shape Assembly Launch Support Initial Operational Focus Assembly is expected to be the first major operational activation area. The MES Lead will support: Assembly workflow configuration Production routing definition Operator transaction design Build record requirements Quality checkpoints Work instruction integration Reporting validation Partner closely with Assembly leadership during launch activities to validate workflow effectiveness and identify improvement opportunities. Shape Fabrication Expansion Support Following Assembly activation, support MES expansion into Fabrication operations. Coordinate: Advanced production workflows Fabrication routing logic Manufacturing reporting requirements Material traceability practices Process-specific data collection Ensure lessons learned during Assembly deployment are incorporated into Fabrication implementation. Shape Governance & Documentation Maintain and support: MES process documentation User procedures Configuration documentation Test scripts Change control records Workflow diagrams Participate in governance reviews and change management activities. Support compliance with program documentation standards.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Position Summary The DSI ? Integration / Workflow Analyst is responsible for analyzing, documenting, designing, and supporting cross-functional business workflows that connect operational processes... More and enterprise systems. This role serves as a critical link between Manufacturing, Training, Warehouse Operations, Facilities Operations, Maintenance Operations, Engineering stakeholders, and the Digital Systems Integration organization to ensure business processes are effectively integrated across ERP, MES, PLM, CMMS, LMS, reporting platforms, and operational workflows. Working under the direction of the Operations Manager ? Digital Systems Integration, the Integration / Workflow Analyst focuses on understanding how information, materials, approvals, transactions, and processes move throughout the organization and translating those activities into efficient, scalable, and connected workflows. The position plays a critical role in supporting the stand-up of digital operating model by ensuring business processes are fully understood, documented, streamlined, and enabled through integrated systems architecture. Shape Key Responsibilities Workflow Discovery & Process Mapping Lead workflow discovery sessions with business stakeholders. Document and analyze: Current-state workflows Future-state workflows Operational handoffs Approval paths Data flows Escalation paths Business dependencies Process ownership Develop detailed workflow maps and process documentation supporting operational execution and systems implementation. Shape Cross-Functional Integration Analysis Analyze interactions between operational functions including: Manufacturing Assembly Fabrication Training Logistics Warehouse Operations Maintenance Facilities Quality Program Management Identify process dependencies, workflow gaps, duplication of effort, and opportunities for automation. Support creation of a unified operational workflow model across the facility. Shape Systems Workflow Design Partner with Business Systems Analysts, Systems Leads, and operational stakeholders to develop workflows supporting: ERP processes MES transactions PLM change workflows CMMS maintenance workflows LMS training workflows Reporting and analytics workflows Ensure workflows align with business objectives and operational requirements. Help identify opportunities to leverage native system capabilities and streamline cross-platform interactions. Shape MES-Centric Workflow Development Support development of manufacturing workflows related to Assembly and Fabrication activation. Document processes including: Production order execution Work instruction flows Quality checkpoints Operator transactions Material movement Traceability requirements Production reporting Support validation of manufacturing workflows before operational activation. Assist with continuous refinement of workflows as production matures. Shape ERP & Supply Chain Workflow Support Analyze and document supply chain workflows including: Procurement Material receipt Inventory movements Kitting Material staging Work order support Inventory reconciliation Partner with ERP and Supply Chain Systems Leads to ensure workflows are fully integrated and operationally efficient. Shape PLM Workflow Support Support engineering and product lifecycle workflows. Document and analyze: Engineering release processes BOM management workflows Change management activities Product approval processes Configuration management processes Help ensure engineering information flows efficiently into manufacturing and operational execution systems. Shape CMMS & Facilities Process Integration Support workflow analysis related to: Preventive maintenance Corrective maintenance Work order management Facilities service requests Asset management Reliability tracking Ensure maintenance and facilities workflows integrate effectively with operational processes. Shape LMS & Workforce Readiness Workflow Support Partner with the Training Organization to support workflow design related to: Training assignment Qualification management Certification tracking Workforce readiness validation Onboarding processes Recertification activities Help ensure workforce development activities align with operational deployment requirements. Shape Data Flow Analysis Analyze movement of data between systems and functional organizations. Document: Data ownership Source systems Business rules Integration dependencies Reporting requirements Data validation requirements Support development of a connected digital ecosystem with strong data governance practices. Shape Process Improvement & Optimization Identify opportunities to improve workflow efficiency and reduce operational friction. Conduct analysis related to: Process bottlenecks Workflow redundancy Manual effort elimination Approval simplification Automation opportunities Cycle time reduction Present recommendations to DSI leadership and operational stakeholders. Shape User Acceptance Testing & Workflow Validation Support testing and validation activities related to new workflows and system deployments. Coordinate: Workflow walkthroughs Business process validation Operational readiness reviews User acceptance testing support Defect identification Process refinement activities Ensure workflows perform as intended before operational deployment. Shape Governance & Project Support Support DSI governance activities by maintaining: Workflow libraries Process repositories Decision records Action item tracking Integration documentation Dependency tracking Ensure workflow changes are properly documented and managed through approved governance processes. Shape Documentation Management Develop and maintain: Process maps Swimlane diagrams Workflow documents Standard operating procedures Business process narratives Integration documentation Operational playbooks Maintain documentation standards and version control practices across the DSI organization.Phase 1 & Phase 2 Responsibilities Phase 1 ? Discovery & Operating Model Definition Support: Operational workflow discovery Stakeholder interviews Process mapping workshops Systems integration planning Future-state workflow design Data flow analysis Help establish the operational and digital foundations required for facility launch. Shape Phase 2 ? Assembly Readiness & Systems Activation Support: Assembly workflow validation Manufacturing process documentation System integration testing User readiness reviews Workflow deployment support Operational launch activities Assist in validating workflow effectiveness during early operational execution. Shape Long-Term Operational Optimization As operations mature: Refine workflow efficiency Support process automation initiatives Improve cross-functional integration Enhance workflow governance Expand digital operating model maturity Continuously evaluate and improve operational effectiveness across all functional areas. Shape Governance & Documentation Maintain and support: Workflow repositories Process maps Integration documentation Business rules libraries SOP documentation Workflow governance records Change logs Process ownership matrices Participate in governance reviews and change management activities. Support continuous alignment between business processes and system capabilities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less