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Insight Global is looking for a Senior Telephony/Amazon Connect Engineer for a top financial client in the Des Moines area. This person will:Own the architecture and roadmap for Amazon Connect and... More Salesforce Service Cloud Voice, ensuring reliability, scalability, and security.Design, build, and maintain contact flows, routing strategies, queues, Lex bots, call recording/transcription, and analytics (e.g., Contact Lens).Implement and govern Salesforce Voice configuration: Omni-Channel routing, agent setup, call controls, call dispositioning, transcripts, and visibility.Build integrations and event-driven services using AWS (Lambda, EventBridge, Kinesis, DynamoDB, S3, CloudWatch), and Salesforce (APIs, Platform Events, Flows).Production support of Amazon Connect contact centers and Salesforce Service Cloud Voice.Participate in an on-call rotation and support after-hours production releases.Support incident response, root-cause analysis, and post-mortems; produce standards and documentation; mentor engineers.Establish observability and SLIs/SLOs for voice quality and platform health; automate alerts, dashboards, and runbooks.Partner with Network/Security to ensure QoS, identity/SSO, and least-privilege IAM across environments.Deliver self-service reporting and dashboards for operations leaders (AHT, ASA, service levels, occupancy, contact outcomes, agent performance). The hourly pay rate for this role will be $55-70/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Project Manager to support a major Canadian Telecom provider on network migration initiatives focused on decommissioning legacy infrastructure. This role will manage... More multiple concurrent projects involving copper-to-fiber retirements and Central Office (CO) migrations, primarily fiber-to-fiber. The Project Manager will serve as the central coordination point across 10+ stakeholder groups, including construction, engineering, network planning, PMO, and Business Solutions teams. Responsibilities include owning detailed migration schedules, ensuring readiness for nightly cutovers (no overnight work required), resolving scheduling conflicts driven by business customer needs, and providing clear communication and escalation management to keep timelines on track.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job SummaryThe Reliability Technician is responsible for testing, analyzing, and documenting the performance and failures of irrigation products and components. This role focuses on identifying... More failure modes, determining root causes, and supporting corrective actions through hands-on testing, data analysis, and technical reporting. The position works closely with Failure Analysis and cross-functional teams to improve product reliability and quality.This is a 1st shift role (Monday?Friday, 6:00am?2:30pm) with overtime as needed.ResponsibilitiesConduct hands-on testing of irrigation products, subassemblies, components, and materials in both laboratory and field environmentsDisassemble products and components to investigate potential manufacturing, design, installation, or service-related failuresExamine parts for defects and identify root causes of product failuresSet up and execute test plans under operational conditions to evaluate performance and reliabilityCollect, organize, and analyze test data to identify failure trends and support corrective actionsRecord test procedures and results in databases and prepare clear written reportsCollaborate with Failure Analysis and other internal teams to review priorities, test plans, and findingsProvide technical input and subject matter expertise to support problem resolution and product improvementsPerform additional duties as needed to support reliability and quality objectivesPay is $20-$26/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An Cloud Services company based in West Michigan is in need of a skilled Systems Monitoring Engineer. This individual will be joining the monitoring team to support scripting, API's, Databases, and... More more. The ideal candidate will be based in West MI but there is a possibility of selecting a remote candidate if they are skilled enough. This is a first shift M-F role with some on call support needed. Compensation Range: $45/hr to $55/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Digital Product Owner for a Big 5 banking client. This role focuses on executing and delivering on an established roadmap for a digital banking application, ensuring... More successful partner and technology integration with the platforms. You will lead agile teams through the development lifecycle and ensure timely delivery of high-value features.Key Responsibilities? Roadmap Execution: Drive delivery of features and enhancements according to the established roadmap, ensuring alignment with business objectives.? Stakeholder Collaboration: Work closely with business stakeholders to clarify requirements and provide updates on delivery progress.? Product Backlog Ownership: Maintain and prioritize the product backlog, ensuring the development team focuses on the most impactful items.? User Story Development: Write and refine user stories and acceptance criteria for clarity and completeness.? Agile Ceremony Leadership: Actively participate in sprint planning, daily stand-ups, and sprint reviews to guide the team and remove impediments.? Quality Assurance: Validate completed work against acceptance criteria and approve deliverables that meet quality standards.? Performance Monitoring: Track sprint progress and delivery metrics, reporting on outcomes and identifying improvement opportunities.? Continuous Feedback Loop: Collect input from users and stakeholders to inform backlog refinement and future iterations.? Risk Mitigation: Identify delivery risks early and implement solutions to keep development on track.? Team Support: Provide leadership and support to the development team, fostering collaboration and resolving blockers.We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a hands-on Data Engineer to join our Pharma client?s Commercial AI Product organization. They are building new GenAI capabilities to support their Field Reimbursement Managers and this... More individual will be responsible for ad hoc analysis using PySpark and SQL, performing data quality control (QC) across datasets and pipelines, and participating in code reviews to uphold engineering standards. Familiarity with pharmaceutical or J&J data domains is strongly preferred. This role requires a strong balance of technical execution, analytical thinking, and data governance mindset.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is seeking a full time remote Solutions Engineer to support their Air Force Digital Solutions Engineering practice. This role is a customer facing technical sales leader. This person... More spends a lot of time in front of Air Force customers, helping them understand how the company's software solves their problems, shaping solutions, and helping the company win contracts. They act as the technical bridge between customers, business development, and product teams. They need to be technical enough to credibly talk to government engineers, but also polished enough to present to senior DoD leadership, write proposals, and influence buying decisions.?Meet with Air Force customers to understand problems and needs?Help design and position the company's solutions to meet those needs?Support pre sales and proposals ? demos, technical write ups, solution design?Present to everyone from engineers to generals?Work closely with leadership to shape product direction based on what customers want?Keep an eye on competitors and market trendsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is seeking a direct hire Junior C# Developer to join their development team. This person will be responsible to deliver high quality software solutions across the firm?s trading,... More operational and regulatory landscape. The role focuses on enhancing in house systems and integrating front office, middle office and back office platforms. They will collaborate closely with product owners, stakeholders and fellow developers to analyze requirements, write secure and maintainable code, and ensure robust, well documented releases.Analysis & Requirements?Work with the Head of Development, Business Analysts and business stakeholders to refine requirements and technical specifications.?Analyse processes, data flows, system behaviour, and codebases to propose practical, cost-effective solutions within agreed constraints.Development?Write clean, secure, maintainable, and scalable code in C#/.NET/T-SQL aligned with team standards and patterns.?Build and maintain integrations across front, middle and back-office systems.Testing & Quality Assurance?Create and execute test plans, test cases, and test data.?Perform debugging and root cause analysis to resolve defects.Deployment & Change Management?Prepare and maintain technical documentation for systems, integrations, and releases.?Adhere to the firm?s change management and release procedures?Contribute to CI/CD pipelines and environment hygiene.Support?Investigate incidents, respond to service requests, and provide production support as required.?Monitor and improve operational reliability, including instrumentation, logging and alerting where appropriate.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This company is a global leader in energy resilience and manufacturing innovation. As we grow, we?re looking for a Talent Coordinator to support the full spectrum of our Talent Team Center of... More Excellence (COE). This role is perfect for someone who thrives in a fast-paced, collaborative environment and is eager to grow within HR, Talent COE, or broader people operations. As a Talent Coordinator, you?ll play a critical role in supporting company talent processes through Workday administration, scheduling, reporting, and coordination of programs that span the full employee lifecycle. You will work cross-functionally with HRBPs, and business leaders across the organization supporting the delivery of learning initiatives and talent programs.Key Responsibilities:1. Workday & Systems Administration (75% of time)? Support administration of Workday Learning LMS (e.g., loading new course content, launching learning campaigns, tracking and reporting).? Manage case requests and tasks in Workday (e.g., tuition reimbursement and other learning inquiries).? Partner with the business on requests to load and launch their training content in Workday for targeted audiences? Support enhancements and incoming requests related to Workday Learning.? Support administration of company's LinkedIn Learning platform (creating custom learning paths, managing audiences, tracking and reporting).? Ensure data quality and consistency across systems; recommend improvements in data architecture and processes.Learning and Leadership Development Project Support (25%)? Coordinate training logistics and internal communications for organizational talent development programs (e.g., manage Outlook invitations, email communications, room-set, etc.)? Track training completions, reporting, and training evaluations.? Support the development and preparation of materials used in talent programs.? Manage billing and invoice tracking for talent-related program expenses and tools (e.g., Korn Ferry assessments, Insights Discovery, leadership training programs).? Coordinate the translation of internal materials for global consistency and inclusion.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Director of Business Development & Strategic Partnerships to join the team at one of our holiday d?cor company clients. This individual will build and scale high-impact... More partnerships that expand the reach of their seasonal d?cor brand. This role will focus on developing repeatable, revenue-generating partnerships with national retailers, hotel groups, restaurant chains, and experiential photography destinations (e.g., immersive or seasonal photo experiences). This is a hands-on, self-starter role for someone who thrives in ambiguity, can open doors at the enterprise level, and enjoys building programs that scale?not one-off deals. You will own the full partnership lifecycle, from strategy and outreach to deal execution and long-term optimization. This role will directly shape how their brand shows up in the world?bringing seasonal d?cor to life through physical spaces, experiences, and national partnerships. You?ll have the opportunity to build a partnerships engine from the ground up and make a visible impact on the company?s growth.Key Responsibilities:? Develop and execute a partnership strategy aligned with company growth goals across retail, hospitality, food & beverage, and experiential venues? Identify, pitch, and close national and multi-location partnerships that drive brand awareness, incremental revenue, and customer acquisition? Design scalable and repeatable partnership models (e.g., seasonal programs, licensing, co-branded installations, revenue share frameworks)? Own partnerships end-to-end: prospecting, negotiations, contracting, launch, performance tracking, and renewal? Build strong executive-level relationships with partners, acting as the primary point of contact? Collaborate cross-functionally with marketing, merchandising, creative, operations, and legal to ensure seamless execution? Create playbooks, templates, and processes to enable faster deal velocity and consistent outcomes? Track performance metrics and ROI; continuously refine partnership offerings based on data and learnings? Stay ahead of trends in seasonal d?cor, experiential retail, hospitality, and brand collaborations? Leads team with accountability for business outcomes, promoting solution-sharing and inspiring the broader team/function with a vision aligned with organizational values Key Performance Indicators (KPIs)Success in this role will be measured by clear, outcomes-driven metrics, including:? Revenue Impact: Partnership-driven revenue contribution (annual and seasonal), including repeat and renewal revenue? Pipeline Development: Number and quality of enterprise-level partnership opportunities created and advanced? Closed Partnerships: Number of signed national or multi-location partnerships (retail, hospitality, restaurant, experiential? Scalability: Percentage of partnerships launched using repeatable frameworks vs. one-off custom deals? Time to Launch: Speed from signed agreement to live execution of partnership programs? Partner Retention & Expansion: Renewal rates and expansion of existing partnerships into additional locations, seasons, or formats? Brand Reach: Incremental brand impressions, foot traffic, or customer acquisition driven by partnershipsOperational Excellence: On-time, on-budget launches with strong cross-functional alignmentWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less