Job Search Results for cloud engineer
Aug 18, 2025
Alexandria, VA
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Network Engineer
|
Contract
|
$200k - $225k (estimate)
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Network Architect to lead the design, implementation, and optimization of complex enterprise network and voice systems. This role involves evaluating and resolving technical issues, setting... performance standards, and providing strategic guidance to internal teams and clients. The ideal candidate will have deep expertise in network infrastructure, security, and emerging technologies, with a strong background supporting secure government environments.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 21, 2026
Austin, TX
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Software Engineering
|
Perm
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$130k - $250k (estimate)
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Our client is looking for an open-minded, structured thinker who loves to solve complex problems and appreciates the value of prototyping and iterating applications over time. As a Senior Software... Engineer, your responsibilities will include, but are not limited to:? Lead implementation of key software technologies in their internal AI platform, a digital construction software platform being developed from the ground up.? Serve as a trusted expert in the technical aspects of business-critical problem areas.? Serve as a trusted expert in industry trends, technologies, and best practices. Implement these technical solutions and practices in the organization as needed.? Design, develop, test, and deploy reusable web-based components, libraries and APIs for use throughout a suite of applications within the homegrown platform.? Work with UX designers to enhance the Design System and implement new workflows for their homegrown platform.? Grow the technical competencies of the entire organization through education and mentorship.Work with application and backend engineers to manage relationships between authored model data, backend data, and rendering.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 13, 2026
Hartford, CT
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Software Engineering
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Contract-to-perm
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$40 - $50 (hourly estimate)
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In this role, you will build and enhance GCP data pipelines that support a healthcare client?s clinical delivery initiatives, ensuring data is timely, accurate, and fit for downstream analytics and... operational needs. You?ll primarily develop Dataflow (Apache Beam) pipelines in Java, implementing transformations, enrichment logic, validation checks, and fault-tolerant handling for both batch and streaming workloads. You will orchestrate end-to-end workflows using Cloud Composer (Airflow), creating DAGs, scheduling dependencies, and managing retries, alerting, and backfills when needed. A typical day includes collaborating with clinical and technical stakeholders to clarify requirements, translate them into pipeline designs, and align on data definitions and acceptance criteria. You?ll monitor pipeline health, investigate failures or performance bottlenecks, and apply optimizations to improve throughput, cost efficiency, and reliability. You will also contribute to DevOps practices?version control, code reviews, automated testing, CI/CD deployments, and environment promotion?while keeping documentation and runbooks current. Throughout, you?ll operate with a strong quality and compliance mindset, helping ensure data handling aligns with healthcare governance expectations and supports dependable clinical delivery outcomes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 12, 2026
San Francisco, CA
|
Software Engineering
|
Contract
|
$46 - $57 (hourly estimate)
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Title: Lead Data EngineerLocation: Hybrid in SF (Tuesdays onsite)Openings: 1Work Schedule: (available until 12 am PT time to overlap with onshore team)Follow-Up Meeting: After each interview is... scheduled.Contract Type: 12 months contract extensionsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 27, 2026
Saint Louis Park, MN
|
Software Engineering
|
Contract
|
$41 - $51 (hourly estimate)
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This role will support the successful integration, stabilization, and adoption of a vendor developed, home grown frontend application. Acting as the frontend technical owner on the client side, this... individual will troubleshoot how the application functions end to end during build, testing, and deployment, ensuring consistent behavior across development, test, and production environments. Responsibilities include diagnosing and resolving UI, data flow, configuration, and integration issues; supporting frontend integration with backend services and APIs; assisting with environment setup, configuration validation, and release readiness; and partnering closely with the vendor?s engineering team to identify root causes and validate fixes. The role will focus on identifying user facing issues early, aligning application functionality to real healthcare workflows, supporting bug fixes, regression testing, and production issue resolution, and ensuring a smooth handoff from vendor delivery to internal ownership, resulting in a usable, performant, secure, and reliable application for enterprise healthcare users.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 08, 2026
Englewood Cliffs, NJ
|
Engineering (Non IT)
|
Contract
|
$54 - $68 (hourly estimate)
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The ideal candidate is a video systems specialist with strong experience across encoding, packaging, ad insertion, CDN delivery, and playback quality monitoring, rather than a traditional application developer.?Support and enhance video CMS integrations, ensuring reliable ingestion, management, and publishing of video content ?Operate and optimize live and VOD encoding and packaging pipelines using AWS Media services ?Transcode ads using AWS MediaConvert, configuring jobs and specifications based on business and ad tech requirements ?Fine tune bitrate ladders, codecs, and encoding profiles (HEVC, AVC, HLG) to support new features and evolving playback needs ?Support and troubleshoot Dynamic Ad Insertion workflows, integrating FreeWheel metadata with SSAI and CSAI delivery models ?Monitor playback performance and QoS using Conviva Pulse, Grafana, and network level diagnostics ?Triage and resolve playback, streaming, and ad insertion issues across encoding, packaging, CDN, and player delivery ?Partner with video operations, ad tech, and platform teams to improve reliability, scalability, and end to end streaming workflows ?Contribute to the design and evolution of scalable backend video architectures, without a heavy emphasis on application code developmentWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Video Player Engineer (Backend)","City":"Englewood Cliffs","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Strong experience supporting backend video streaming platforms in an enterprise environment ?Hands on experience with video encoding and packaging pipelines, including AWS MediaLive, MediaConvert, and MediaPackage ?Solid understanding of streaming protocols and formats: HLS, DASH, CMAF ?Experience supporting Dynamic Ad Insertion (DAI) workflows, including SSAI and CSAI ?Familiarity with ad tech standards and integrations, such as SCTE 35, VMAP, VAST, and FreeWheel ?Experience monitoring and troubleshooting playback quality and QoS using tools such as Conviva ?Strong understanding of CDN caching and stream delivery, including Akamai and AWS CloudFront ?Ability to troubleshoot end to end video issues across encoding, packaging, CDN, ad insertion, and playback layers ?Comfortable working in large, complex, enterprise media environments with multiple stakeholders","Skills":"?Experience with Dynamic Ad Insertion (DAI) technologies ?Experience with DRM and content protection, including Widevine and FairPlay ?Exposure to video players and playback frameworks such as Bitmovin, Shaka Player, ExoPlayer, AVPlayer ?Experience with stream optimization technologies (e.g., Broadpeak, delta updates, advanced ABR strategies) ?Familiarity with broader AWS cloud services supporting video platforms, includingMediaTailor, Lambda, CloudWatch, Route 53, S3, AppSync, Amplify ?Experience using Grafana or Splunk for logging, monitoring, and dashboarding ?Background working closely with video operations, post production, or digital supply chain teams ?Experience in media, entertainment, or streaming first organizations","Industry":"Engineering (Non IT)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":68.0000,"SalaryLow":54.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking a Video Platform / Streaming Engineer to support a large, global media organization. This role focuses on the backend design, operation, and optimization of enterprise scale... video streaming, ad insertion, and delivery workflows. The ideal candidate is a video systems specialist with strong experience across encoding, packaging, ad insertion, CDN delivery, and playback quality monitoring, rather than a traditional application developer.?Support and enhance video CMS integrations, ensuring reliable ingestion, management, and publishing of video content ?Operate and optimize live and VOD encoding and packaging pipelines using AWS Media services ?Transcode ads using AWS MediaConvert, configuring jobs and specifications based on business and ad tech requirements ?Fine tune bitrate ladders, codecs, and encoding profiles (HEVC, AVC, HLG) to support new features and evolving playback needs ?Support and troubleshoot Dynamic Ad Insertion workflows, integrating FreeWheel metadata with SSAI and CSAI delivery models ?Monitor playback performance and QoS using Conviva Pulse, Grafana, and network level diagnostics ?Triage and resolve playback, streaming, and ad insertion issues across encoding, packaging, CDN, and player delivery ?Partner with video operations, ad tech, and platform teams to improve reliability, scalability, and end to end streaming workflows ?Contribute to the design and evolution of scalable backend video architectures, without a heavy emphasis on application code developmentWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 10, 2026
Richmond, VA
|
Network Engineer
|
Contract
|
$38 - $47 (hourly estimate)
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We are seeking a Senior Network Specialist to recommend upgrades or changes to improve performance and scalability. Plan for future growth and emerging technologies. Develop and maintain network... disaster recovery plans. Ensure redundancy and failover mechanisms are in place. Maintain accurate records of network configurations and changes. Prepare reports on network health, incidents, and performance metrics.This position can pay $40-50/hr based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 22, 2026
Raleigh, NC
|
Software Engineering
|
Contract-to-perm
|
$62 - $77 (hourly estimate)
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The ideal candidate has deep experience building ML systems at scale and enjoys operating at the intersection of AI architecture, distributed systems, and platform engineering. Day to Day:?Designing and owning the architecture for enterprise AI platforms used across multiple LexisNexis products?Building and scaling LLM powered systems (including RAG pipelines) that support legal research and decision making tools?Designing agentic AI workflows where models reason, call tools/APIs, and execute multi step tasks?Creating high availability, low latency inference systems for global, enterprise users?Establishing platform standards for model deployment, monitoring, evaluation, and reliability?Defining guardrails, permissions, and auditability for AI systems in a regulated legal environment?Working closely with product, platform, and engineering teams to ensure AI systems are reusable and scalable?Mentoring senior engineers and influencing technical direction across teams?Ensuring Responsible AI principles are embedded into system design (safety, reliability, governance)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Senior ML Engineer","City":"Raleigh","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?10+ years building production ML systems (not research only)?Hands on LLM experience in production, including: oRAG architecturesoInference performance, reliability, and monitoring?Experience designing agentic AI systems (models calling tools/APIs, multi step workflows)?Strong distributed systems architecture experience in cloud environments (AWS, Azure, or GCP)?Kubernetes + containerization experience in production environments?Strong Python engineering background (platform level code, not just notebooks)?Experience building or contributing to enterprise AI platforms used by multiple teams?Proven ability to lead technically (set standards, mentor engineers, influence architecture)?Comfortable working in regulated or high reliability environments","Skills":"?Direct experience with Model Context Protocol (MCP) servers or structured tool calling frameworks?Deep experience with vector databases and large scale search systems?Experience designing LLMOps / MLOps standards at the platform level?Prior work in legal, financial, healthcare, or other regulated industries?Exposure to Responsible AI governance, auditing, or compliance frameworks?Experience building internal AI platforms rather than just end user applications?Background mentoring senior engineers or leading cross team technical initiatives","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":77.0000,"SalaryLow":61.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking a Senior Machine Learning Engineer to help architect and scale the core AI platform powering next generation legal research and decision support products used globally. This role sits... on the Global AI Platform team and focuses on building enterprise grade, scalable AI systems, including LLM powered applications, retrieval augmented generation (RAG), and agentic AI workflows. This is a senior technical leadership role, not a research or single model position. You will design reusable AI platform components, define architectural standards, and ensure AI systems are reliable, secure, and production ready in a highly regulated environment. The ideal candidate has deep experience building ML systems at scale and enjoys operating at the intersection of AI architecture, distributed systems, and platform engineering. Day to Day:?Designing and owning the architecture for enterprise AI platforms used across multiple LexisNexis products?Building and scaling LLM powered systems (including RAG pipelines) that support legal research and decision making tools?Designing agentic AI workflows where models reason, call tools/APIs, and execute multi step tasks?Creating high availability, low latency inference systems for global, enterprise users?Establishing platform standards for model deployment, monitoring, evaluation, and reliability?Defining guardrails, permissions, and auditability for AI systems in a regulated legal environment?Working closely with product, platform, and engineering teams to ensure AI systems are reusable and scalable?Mentoring senior engineers and influencing technical direction across teams?Ensuring Responsible AI principles are embedded into system design (safety, reliability, governance)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 20, 2026
Burlington, MA
|
Computer Engineering
|
Contract,Perm Possible
|
$57 - $71 (hourly estimate)
{"JobID":520748,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-71.2011,"Longitude":42.5085,"Distance":null},"State":"Massachusetts","Zip":"01803","ReferenceID":"PHL-1f1805cb-12a9-49b0-8b58-328225e1615f","PostedDate":"\/Date(1776705028000)\/","Description":"We are seeking a Senior Technical Services Engineer to join our customer support team and serve as a technical authority for the support of our?state-of-the-art?healthcare solutions. This role is ideal for a highly experienced professional with a proven?track record?in enterprise SaaS application support who is ready to lead complex technical resolutions, elevate team capability, and drive systemic improvements across the product and support organization.?As a senior member of the Support Engineering team, you will:?Lead resolution of the most complex, high-severity technical issues across hosted and on-premises environments, serving as the primary escalation resource for the team.?Provide technical mentorship and guidance to Technical Services Engineers and Associate Technical Services Engineers, fostering skill development and knowledge sharing.?Drive proactive engineering efforts?building tools, automation, and monitoring solutions?to?identify?and prevent product issues before they?impact?customers.?Partner with Engineering, Product, IT Operations, and other stakeholders to translate support insights into systemic improvements.?Utilize expert-level knowledge of Java-based technologies, enterprise databases, and distributed systems to deliver exceptional support outcomes.??This is a customer-facing, senior individual contributor role requiring deep technical?expertise, strong leadership presence, and the ability to?operate?with autonomy in a fast-paced, globally distributed environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Remote Senior Technical Services Engineer","City":"Burlington","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Bachelor?s degree in Computer Science, Electronics, or?a related?field.?- 8+ years of experience supporting mission-critical, multi-tiered enterprise applications, with?demonstrated?progression in technical scope and responsibility.?- Hands-on experience in analysis, maintenance, support, implementation, and?testing of?software systems using Java, J2EE, and internet technologies.?- Expert-level knowledge of Java-based applications, including Java 11+ code, analyzing stack traces, error codes, and performance issues (e.g., memory leaks, thread contention, GC behavior, slow SQL queries).?- Advanced?proficiency?in web technologies and middleware such as WebLogic/WebSphere.?- Expert-level knowledge of relational databases (preferably Oracle), with the ability to design schemas, write and debug complex SQL queries, and diagnose performance issues.?- Extensive experience with SOAP and REST-based web services.?- Expert-level log analysis using tools like grep, with deep familiarity in structured (JSON, XML) and unstructured log formats.?- Advanced root cause analysis across distributed systems including microservices, APIs, and message queues.?- Expert-level experience with monitoring and analysis tools such as Splunk, ELK Stack, and AppDynamics.?- Proficiency?in writing, debugging, and?optimizing?Bash scripts for diagnostics and automation.?- Proven ability to engage with US/UK customers at a senior level, managing competing priorities and executive stakeholder expectations in a fast-paced environment.?- Comfortable working in dynamic environments with the flexibility to provide 24x7 on-call client support on a rotational basis.?- Deep domain knowledge in healthcare or US health insurance, particularly health plan claims administration and payer operations.?- Experience with?HealthRules?Payer or comparable CAPS solutions.","Skills":"- Familiarity with Salesforce as a case management platform.?- Experience supporting SaaS platforms in cloud-hosted (AWS or equivalent) environments.","Industry":"Computer Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":71.0000,"SalaryLow":56.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking a Senior Technical Services Engineer to join our customer support team and serve as a technical authority for the support of our?state-of-the-art?healthcare solutions. This role is... ideal for a highly experienced professional with a proven?track record?in enterprise SaaS application support who is ready to lead complex technical resolutions, elevate team capability, and drive systemic improvements across the product and support organization.?As a senior member of the Support Engineering team, you will:?Lead resolution of the most complex, high-severity technical issues across hosted and on-premises environments, serving as the primary escalation resource for the team.?Provide technical mentorship and guidance to Technical Services Engineers and Associate Technical Services Engineers, fostering skill development and knowledge sharing.?Drive proactive engineering efforts?building tools, automation, and monitoring solutions?to?identify?and prevent product issues before they?impact?customers.?Partner with Engineering, Product, IT Operations, and other stakeholders to translate support insights into systemic improvements.?Utilize expert-level knowledge of Java-based technologies, enterprise databases, and distributed systems to deliver exceptional support outcomes.??This is a customer-facing, senior individual contributor role requiring deep technical?expertise, strong leadership presence, and the ability to?operate?with autonomy in a fast-paced, globally distributed environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 29, 2026
Downers Grove, IL
|
Software Engineering
|
Contract
|
$49 - $61 (hourly estimate)
{"JobID":524537,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-88.01,"Longitude":41.79,"Distance":null},"State":"Illinois","Zip":"60515","ReferenceID":"CHI-0621b650-5e9e-4a50-9d80-ffc51b24aae1","PostedDate":"\/Date(1777476117000)\/","Description":"Lead SRE project plan and implementation for distributed applications across GCP and Azure covering API\u0027s , data pipelines , messaging/event driven systems and also external data platforms. Job Description: - Design and implement comprehensive SRE monitoring for distributed applications - Implement distributed tracing and logging using W3C Trace Context headers and OpenTelemetry standards across all applications- Create drill-down Grafana dashboards with correlation between metrics, logs, and traces- Integrate GCP and Azure Monitoring, Logging, and Trace with existing Open telemetry standards by enterprise teams- Implement zero code instrumentation for monitoring and traceability- Experience in defining and working with core SRE models like SLI\u0027s , SLO\u0027s , Error budgets etc- Design reliability focused metrics (Latency, Request rate, Error, Duration, Availability) dashboards- Build service health dashboards with drill-down capabilities and error message analysis- Develop and maintain SRE automation/scripts within GKE namespaces for monitoring, deployment, and troubleshooting-Configure APIGEE monitoring and API performance tracking for applications working with enterprise teamsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Senior Site Reliability Engineer","City":"Downers Grove","ExpirationDate":null,"PriorityOrder":0,"Requirements":"7+ years in SRE with proven Azure, GCP observability, Grafana stack, GKE, AKS, OpenTelemetry, and instrumentation implementation experience. - Technical: Prometheus, Grafana, Kubernetes, Loki, Tempo, GCP or Azure logging- Logging \u0026 Tracing: Distributed tracing, W3C Trace Context headers implementation, log aggregation standards, correlation IDs across systems/applications- Structured Logging: JSON format with specific fields (trace_id, service.name, log.level, customer.id, request.id)- Experience monitoring batch/data pipelines (Cloud composer,Dataproc,ETL workflows) including job failures, scheduling issues- Infrastructure: CI/CD pipelines , AI tools like GIT copilot etc.- Observability Tools \u0026 Query Languages: PromQL for querying metrics (Grafana)- Strong experience with Kubernetes (GKE,AKS), including namespace management, RBAC, and deploying/maintaining SRE tools via code (Java/Python, Bash, YAML, Helm)- OpenTelemetry (OTEL): Instrumentation, collectors, data collection from GCP services- Alerting and Incident management :Implementing structured processes for handling failures, and conducting reviews that focus on fixing system issues","Skills":"- Experience in monitoring external managed services like Mongo DB ,Kafka,Cloud SQL, Azure based monitoring , Oncall systems designing and writing on call rotation policies and rules (Xmatters or PagerDuty or Opsgenie etc.)- AI experience","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":61.0000,"SalaryLow":48.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Lead SRE project plan and implementation for distributed applications across GCP and Azure covering API's , data pipelines , messaging/event driven systems and also external data platforms. Job... Description: - Design and implement comprehensive SRE monitoring for distributed applications - Implement distributed tracing and logging using W3C Trace Context headers and OpenTelemetry standards across all applications- Create drill-down Grafana dashboards with correlation between metrics, logs, and traces- Integrate GCP and Azure Monitoring, Logging, and Trace with existing Open telemetry standards by enterprise teams- Implement zero code instrumentation for monitoring and traceability- Experience in defining and working with core SRE models like SLI's , SLO's , Error budgets etc- Design reliability focused metrics (Latency, Request rate, Error, Duration, Availability) dashboards- Build service health dashboards with drill-down capabilities and error message analysis- Develop and maintain SRE automation/scripts within GKE namespaces for monitoring, deployment, and troubleshooting-Configure APIGEE monitoring and API performance tracking for applications working with enterprise teamsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.