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Feb 04, 2026

Chicago, IL

|

Architect

|

Contract

|

$66 - $82 (hourly estimate)

{"JobID":490753,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-87.68,"Longitude":41.83,"Distance":null},"State":"Illinois","Zip":"60606","ReferenceID":"CHI-a13338cf-7500-4e51-8462-ceeb77839cb9","PostedDate":"\/Date(1770235605000)\/","Description":"This global hotel company is looking for a very skilled Machine Learning Engineer on the Systems/Back end/Infrastructure side. This ML Engineer will build software which uses machine learning on a typical back end application. They will build the following: high performance APIs, systems that read and convert data to inputs to ML models, and software systems used to train and evaluate ML. We need someone who has done some of the following: built ML pipelines, services, search systems, recommender systems, fraud detection. Project examples could be:-Specific projects the team is working on: feature store database used to store data being use by ML models (if you go to Amazon, they know who you are, they know our profile, our purchases, compare to people in similar geographic regions using an array of data by feeding your amazon login and retrieve data representing your profile). (Feature Store Rebuild)-To make models useful, you have to train them through big amounts of data. There are dozens of these models and simplify the data to be used by the models.-Search on the website, recommender systems. Create elements of search engines.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Remote Sr. Machine Learning Systems Engineer","City":"Chicago","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-5+ years as a Machine Learning Engineer on the ML Infrastructure/ML System side in AWS (back end engineer)-SQL, experience using SQL platforms and writing SQL queries-AWS - Processing data using AWS S3 and Spark or Python Pandas-Know the difference between page data and streaming data processing-Build high performing APIs-Build systems that read and convert data into inputs to ML models-Build software systems used to train and evaluate ML models all within AWS-Ability to give examples around things they have built ML pipelines such as: services, search systems, recommender systems, fraud detection.- MUST Have a Master\u0027s in one of the sciences, PHD highly preferred","Skills":"-Snowflake-Exposure to Applied Science work -Master?s in Applied Science","Industry":"Architect","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":82.0000,"SalaryLow":65.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

This global hotel company is looking for a very skilled Machine Learning Engineer on the Systems/Back end/Infrastructure side. This ML Engineer will build software which uses machine learning on a... typical back end application. They will build the following: high performance APIs, systems that read and convert data to inputs to ML models, and software systems used to train and evaluate ML. We need someone who has done some of the following: built ML pipelines, services, search systems, recommender systems, fraud detection. Project examples could be:-Specific projects the team is working on: feature store database used to store data being use by ML models (if you go to Amazon, they know who you are, they know our profile, our purchases, compare to people in similar geographic regions using an array of data by feeding your amazon login and retrieve data representing your profile). (Feature Store Rebuild)-To make models useful, you have to train them through big amounts of data. There are dozens of these models and simplify the data to be used by the models.-Search on the website, recommender systems. Create elements of search engines.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 12, 2026

New York, NY

|

Corporate Operations

|

Contract

|

$71 - $89 (hourly estimate)

{"JobID":493928,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-73.99,"Longitude":40.71,"Distance":null},"State":"New York","Zip":"10017","ReferenceID":"SMF-f8fe51d1-08d6-4a95-99b0-b1eb0ff9ce1b","PostedDate":"\/Date(1770855925000)\/","Description":"Insight Globals client, a Technical System Integrator, is seeking to hire an experienced SAP serialization consultant to design, develop, implement, test and support multi-phase project for an industrial gas supplier globally. The role focuses on end-to-end product traceability, regulatory compliance, EPCIS-based data exchange, and system integrations. The consultant will work closely with supply chain business team and IT teams to ensure secure, compliant, and scalable serialization across plants, partners, and global markets. Pay Range: $70-85/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"SAP Serialization Consultant","City":"New York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"15+ years of SAP experience in Supply chain activities5+ years of serialization experience in SAP Corporate Serialization and/or SAP ATTPAII and OER experience","Skills":"Experience in GS1 standards GRAI handling process Experience with CorS","Industry":"Corporate Operations","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":89.0000,"SalaryLow":71.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Globals client, a Technical System Integrator, is seeking to hire an experienced SAP serialization consultant to design, develop, implement, test and support multi-phase project for an... industrial gas supplier globally. The role focuses on end-to-end product traceability, regulatory compliance, EPCIS-based data exchange, and system integrations. The consultant will work closely with supply chain business team and IT teams to ensure secure, compliant, and scalable serialization across plants, partners, and global markets. Pay Range: $70-85/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 16, 2026

Milwaukee, WI

|

Customer Service

|

Contract

|

$26 - $33 (hourly estimate)

{"JobID":495398,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-87.96,"Longitude":43.06,"Distance":null},"State":"Wisconsin","Zip":"53203","ReferenceID":"FTL-60553111-492b-4a3a-a28c-c4316553d934","PostedDate":"\/Date(1771275459000)\/","Description":"We are seeking a Field Technician to provide service and customer support during field visits or dispatches. Managing all on site installation, repair, maintenance and test tasks. Diagnosing errors or technical problems and determining proper solutions.This role pays between $25-32/hourSkills \u0026 Responsibilities? Self-Manage: Manage new project launches from start to finish ensuring thorough training and efficient execution during the implementation phases.? Be Accountable: Whether you are documenting procedures, installing hardware on-site, or training a customer remotely be someone your teammates can rely on.? Product Expert: Be the expert in the field by maintaining a comprehensive understanding of our software, hardware, and know-how to troubleshoot when stuck.? Customer Service: Demonstrate exceptional customer service to clients both remotely and on-site. Going above and beyond for clients is the ONLY option.? Time Management: Complete all client implementations and training according to department standards and project scope.? Creativity: As a frontline team member, you will be expected to continuously provide unique ideas to improve our product, process, and overall client experience.? Effective Communication: The ability to communicate with all third-party vendors, including all hardware vendors? Professionalism: The Field Implementation Manager is the true representative of our client and should conduct themselves in a professional manner.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Traveling Seasonal POS Install Technician - 100% Travel","City":"Milwaukee","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Requirements/Qualifications? Must be patient and love challenges in order to handle our fast-paced environment? 1+ Years of relevant work experience preferred? Proficient with Excel, PowerPoint, Word, and Outlook? Highly organized and detail-oriented, with the ability to manage competing priorities? Internally motivated with advanced problem-solving skills? Experience with hardware and software troubleshooting theory? Ability to identify opportunities, develop strategies and implement creative solutions? Excellent communication and presentation skills? Experience conducting remote technical training? Hospitality experience highly preferred? Bachelor\u0027s degree preferred? Travel Expectations: up to 100% of jobs assigned","Skills":"","Industry":"Customer Service","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":32.5000,"SalaryLow":26.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking a Field Technician to provide service and customer support during field visits or dispatches. Managing all on site installation, repair, maintenance and test tasks. Diagnosing errors... or technical problems and determining proper solutions.This role pays between $25-32/hourSkills & Responsibilities? Self-Manage: Manage new project launches from start to finish ensuring thorough training and efficient execution during the implementation phases.? Be Accountable: Whether you are documenting procedures, installing hardware on-site, or training a customer remotely be someone your teammates can rely on.? Product Expert: Be the expert in the field by maintaining a comprehensive understanding of our software, hardware, and know-how to troubleshoot when stuck.? Customer Service: Demonstrate exceptional customer service to clients both remotely and on-site. Going above and beyond for clients is the ONLY option.? Time Management: Complete all client implementations and training according to department standards and project scope.? Creativity: As a frontline team member, you will be expected to continuously provide unique ideas to improve our product, process, and overall client experience.? Effective Communication: The ability to communicate with all third-party vendors, including all hardware vendors? Professionalism: The Field Implementation Manager is the true representative of our client and should conduct themselves in a professional manner.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 18, 2026

San Jose, CA

|

Project Manager

|

Contract

|

$48 - $60 (hourly estimate)

{"JobID":496623,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-121.93,"Longitude":37.31,"Distance":null},"State":"California","Zip":"95128","ReferenceID":"SJC-090abaf4-c0c2-4956-ad67-d416690bdb75","PostedDate":"\/Date(1771452445000)\/","Description":"We are seeking a Senior Technical Program Manager (TPM) to lead Fiber, Circuit, and Colocation leasing programs in support of gFiber network expansion and operations. This role partners closely with Leasing, Colocation, Network Engineering, Legal, Finance, and external telecom vendors to ensure scalable, cost-effective, and timely delivery of network infrastructure.This is a senior, externally-facing role requiring strong ownership of vendor relationships, the ability to lead complex negotiations and operational calls, and the judgment to represent gFiber in high-impact discussions with telecom providers, data center operators, and colocation partners. We are looking to pay from $58-60hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Sr. Technical Program Manager-Fiber/Telecom","City":"San Jose","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Key Responsibilities- Looking for candidates with at least 5+yrs of experience within a TPM roleProgram \u0026 Delivery LeadershipOwn end-to-end Fiber, Circuit, and Colocation leasing programs, from requirements definition through execution and operational handoff.Drive program plans, milestones, dependencies, risks, and mitigation strategies across multiple parallel workstreams.Ensure alignment between network build timelines, leasing availability, and operational readiness.Vendor \u0026 Partner ManagementServe as the primary point of contact for external vendors, including fiber providers, circuit carriers, and colocation/data center partners.Lead vendor calls and negotiations, manage escalations, and hold partners accountable to SLAs, delivery timelines, and commercial terms.Build and maintain long-term, strategic vendor relationships that support gFiber?s growth and cost objectives.Cross-Functional CollaborationWork closely with internal Leasing and Colocation Telecom teams, Network Engineering, Construction, Legal, Finance, and Procurement.Translate technical and operational requirements into clear leasing and vendor deliverables.Align stakeholders on scope, priorities, risks, and tradeoffs in a fast-paced environment.","Skills":"a lot of Dark Fiber experience","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":60.0000,"SalaryLow":48.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking a Senior Technical Program Manager (TPM) to lead Fiber, Circuit, and Colocation leasing programs in support of gFiber network expansion and operations. This role partners closely with... Leasing, Colocation, Network Engineering, Legal, Finance, and external telecom vendors to ensure scalable, cost-effective, and timely delivery of network infrastructure.This is a senior, externally-facing role requiring strong ownership of vendor relationships, the ability to lead complex negotiations and operational calls, and the judgment to represent gFiber in high-impact discussions with telecom providers, data center operators, and colocation partners. We are looking to pay from $58-60hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 20, 2026

San Diego, CA

|

Corporate Operations

|

Contract

|

$50 - $62 (hourly estimate)

{"JobID":497850,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-117.16,"Longitude":32.71,"Distance":null},"State":"California","Zip":"92101","ReferenceID":"SDG-bef2a534-8efb-4cf0-9ede-fd4e2761d9bc","PostedDate":"\/Date(1771628590000)\/","Description":"The Project \u0026 Process Design Specialist provides day to day support to the Inventory \u0026 Logistics (I\u0026L) organization within a utility?s Center of Excellence. This role supports Project Managers by assisting with documentation, process mapping, and coordination for initiatives related to material procurement, inventory management, logistics, and material forecasting projects.This position is not responsible for leading initiatives. Instead, it functions as a support or junior PM?style role, helping bring structure to active material forecasting and supply chain initiatives by gathering inputs, documenting current and future state processes, and supporting execution readiness. The focus of the role is on process clarity, coordination, and documentation, rather than decision making or complete initiative ownership.This is a fully remote role, ideally working PST hours.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Remote Supply Chain / Process Development Specialist","City":"San Diego","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Experience supporting supply chain, inventory, logistics, or materials-related projects, particularly those involving material procurement or purchasing workflowsExperience Ability to document and map processes Experience purchasing raw materials, or strong knowledge of that processExperience supporting Project Managers or project teams, including documentation, coordination, meeting support, and action tracking","Skills":"Exposure to material or supply chain forecasting concepts or experience supporting forecasting-related process documentationExperience supporting process improvement or transformation initiatives in a coordination or analyst capacityFamiliarity with SAP, Ariba, or other ERP/procurement toolsUtility industry experience, particularly within Inventory \u0026 Logistics or supply chain organizations","Industry":"Corporate Operations","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":62.0000,"SalaryLow":49.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Project & Process Design Specialist provides day to day support to the Inventory & Logistics (I&L) organization within a utility?s Center of Excellence. This role supports Project Managers by... assisting with documentation, process mapping, and coordination for initiatives related to material procurement, inventory management, logistics, and material forecasting projects.This position is not responsible for leading initiatives. Instead, it functions as a support or junior PM?style role, helping bring structure to active material forecasting and supply chain initiatives by gathering inputs, documenting current and future state processes, and supporting execution readiness. The focus of the role is on process clarity, coordination, and documentation, rather than decision making or complete initiative ownership.This is a fully remote role, ideally working PST hours.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 06, 2026

Providence, VA

|

Business Analysis

|

Contract

|

$16 - $20 (hourly estimate)

{"JobID":503266,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-77.19,"Longitude":38.94,"Distance":null},"State":"Virginia","Zip":"22102","ReferenceID":"DEN-787a9d64-7e20-4f73-a713-269c6ba8491c","PostedDate":"\/Date(1772770783000)\/","Description":"A large telecommunication company is seeking a skilled ServiceNow Business Analyst to join their team. The team is responsible for digital transformation across the business and are going through a ServiceNow implementation. The BA will be meeting with a variety of stakeholders to gather requirements, refine and priorities requirements, and work with technical teams to deliver on requirements. Exact compensation for this position may vary based on several factors, including skills, experience, and education, but is expected to be between $10-$12 USD. Benefits may vary based on location of candidate.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"INTL - ServiceNow Business Analyst - LATAM","City":"Providence","ExpirationDate":null,"PriorityOrder":0,"Requirements":"7+ years of experience in business analysis 5+ years with ServiceNowStrong understanding of ITSM, TSM, FSMProven experience taking in customer requirements and working with technical teams to deliver on requirementsExcellent problem-solving and communication skills.","Skills":"Telecommunications Experience","Industry":"Business Analysis","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":20.0000,"SalaryLow":16.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A large telecommunication company is seeking a skilled ServiceNow Business Analyst to join their team. The team is responsible for digital transformation across the business and are going through a... ServiceNow implementation. The BA will be meeting with a variety of stakeholders to gather requirements, refine and priorities requirements, and work with technical teams to deliver on requirements. Exact compensation for this position may vary based on several factors, including skills, experience, and education, but is expected to be between $10-$12 USD. Benefits may vary based on location of candidate.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 10, 2026

Minneapolis, MN

|

Data Warehousing

|

Contract

|

$20 - $25 (hourly estimate)

{"JobID":504959,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-93.26,"Longitude":44.96,"Distance":null},"State":"Minnesota","Zip":"55402","ReferenceID":"MSP-d145f6bb-04d5-4e2a-8520-45703ea683a1","PostedDate":"\/Date(1773175997000)\/","Description":"As a member of the Data Operations Team, the Data Governance Manager will assist the head of Data Operations with our enterprise-wide data governance initiatives and ensure the integrity, quality, security, and proper usage of our organization?s data assets. As a HIPAA-compliant organization, we handle Protected Health Information (PHI) and Personally Identifiable Information (PII), requiring the highest level of data security and privacy controls. This role will be responsible for extending the design, implementation, and maintenance of a fully functioning data governance framework, including policies, processes, and best practices that align with both regulatory requirements and our strategic objectives, which include (but not limited to): end-user communications and readiness, data retention and operational efficiency, and the implementation of an AI-based toolset (Concentric.ai) to apply appropriate policies to Empyrean?s data assets. ESSENTIAL DUTIES AND RESPONSIBILITIES________________________________________?Data Governance StrategyoFurther develop and articulate the organization?s existing data governance vision, strategy, and roadmap.oHelp define data governance objectives, priorities, and key performance indicators (KPIs) which support the long-term direction of the framework.oEstablish governance structures, roles, and responsibilities to support effective data owners/stewardship and accountability.oDrive the implementation of a fully functioning data governance framework, ensuring alignment with Empyrean?s business objectives and regulatory mandates.oMeet regularly with the Data Governance Committee to communication direction, provides updates, and ensure objectives and milestones are being met/adopted by the organization.?Policy and Process DevelopmentoDesign, document, and implement data governance policies, standards, and procedures where needed.oDefine data classification schemes, data ownership models, and data lifecycle management practices, especially for PII/PHI data.oEnsure alignment with regulatory requirements (HIPAA) and industry standards (e.g., ISO, NIST).?Data Quality ManagementoEstablish data quality standards, metrics, and monitoring mechanisms wherever needed to support the framework.oCollaborate with data owners and stewards to identify data quality issues and implement data quality improvement initiatives and corrective actions as needed.?Data Security and PrivacyoWork with InfoSec and Compliance teams to help enforce data security and privacy policies, controls, and procedures, specifically addressing PII and PHI.?Metadata Management and DocumentationoWhere applicable, implement metadata management processes to capture and maintain data lineage, definitions, and dependencies.oEstablish data dictionaries, glossaries, and cataloging tools to facilitate metadata discovery and documentation.oPromote metadata standards and best practices across the organization.?Data Governance Education and AwarenessoReview Data Governance Curriculum training annually, propose changes as needed, and communicate regularly to employees on data governance principles, policies, and procedures.oVia communication streams, help raise awareness of data management best practices and their importance to business operations.oFoster a culture of data stewardship, collaboration, and continuous improvement.?Governance Oversight and ReportingoEstablish mechanisms for governance oversight, including regular reviews and audits.oMonitor compliance with data governance policies and assess the effectiveness of controls.oPrepare and present data governance reports, dashboards, and metrics to senior leadership.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"INTL - Data Governance Manager","City":"Minneapolis","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Must KNOWLEDGE, EXPERIENCE AND/OR EDUCATION REQUIREMENTS________________________________________?EducationoBachelor?s or Master?s degree in an IT/Data specific area of focus.oCertification in data governance or related areas (e.g., DM-BOK, DAMA) is a plus.?ExperienceoExtensive experience in data governance, data management, or related roles (5+ years preferred).oProven track record implementing a fully functioning data governance framework, especially within a HIPAA-compliant environment.oDemonstrated experience defining and executing data governance policies, standards, and procedures.oFamiliarity with industry-standard data governance frameworks (e.g., DAMA, DCAM).?Regulatory and Industry KnowledgeoStrong understanding of regulatory requirements for data security and privacy (HIPAA, etc.).oHands-on experience with data classification, data lineage, metadata management, and data quality processes. REQUIRED SKILLS AND ABILITIES________________________________________?Strong Communication and LeadershipoExcellent written and oral communication skills for articulating data governance concepts across the organization.oAbility to influence, collaborate, and drive change across cross-functional teams.?Analytical and Problem-SolvingoAbility to analyze data issues and implement effective solutions.oProficiency in identifying root causes and implementing corrective actions to improve data quality.?Regulatory KnowledgeoThorough understanding of HIPAA requirements and handling of PII/PHI data.oFamiliarity with other regulatory standards (e.g., FERPA, GDPR) is a plus.?Technical ProficiencyoKnowledge of data governance tools and metadata management systems, specifically some familiarity with Concentric.ai (or similar tool), and be willing to become a subject matter expert with the tool.oUnderstanding of large data systems, data modeling/relationships, and data management best practices.?Organizational and Project ManagementoAbility to prioritize tasks and manage multiple data governance initiatives simultaneously.oStrong organizational skills to track, document, and report on data governance progress.","Skills":"","Industry":"Data Warehousing","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":25.0000,"SalaryLow":20.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

As a member of the Data Operations Team, the Data Governance Manager will assist the head of Data Operations with our enterprise-wide data governance initiatives and ensure the integrity, quality,... security, and proper usage of our organization?s data assets. As a HIPAA-compliant organization, we handle Protected Health Information (PHI) and Personally Identifiable Information (PII), requiring the highest level of data security and privacy controls. This role will be responsible for extending the design, implementation, and maintenance of a fully functioning data governance framework, including policies, processes, and best practices that align with both regulatory requirements and our strategic objectives, which include (but not limited to): end-user communications and readiness, data retention and operational efficiency, and the implementation of an AI-based toolset (Concentric.ai) to apply appropriate policies to Empyrean?s data assets. ESSENTIAL DUTIES AND RESPONSIBILITIES________________________________________?Data Governance StrategyoFurther develop and articulate the organization?s existing data governance vision, strategy, and roadmap.oHelp define data governance objectives, priorities, and key performance indicators (KPIs) which support the long-term direction of the framework.oEstablish governance structures, roles, and responsibilities to support effective data owners/stewardship and accountability.oDrive the implementation of a fully functioning data governance framework, ensuring alignment with Empyrean?s business objectives and regulatory mandates.oMeet regularly with the Data Governance Committee to communication direction, provides updates, and ensure objectives and milestones are being met/adopted by the organization.?Policy and Process DevelopmentoDesign, document, and implement data governance policies, standards, and procedures where needed.oDefine data classification schemes, data ownership models, and data lifecycle management practices, especially for PII/PHI data.oEnsure alignment with regulatory requirements (HIPAA) and industry standards (e.g., ISO, NIST).?Data Quality ManagementoEstablish data quality standards, metrics, and monitoring mechanisms wherever needed to support the framework.oCollaborate with data owners and stewards to identify data quality issues and implement data quality improvement initiatives and corrective actions as needed.?Data Security and PrivacyoWork with InfoSec and Compliance teams to help enforce data security and privacy policies, controls, and procedures, specifically addressing PII and PHI.?Metadata Management and DocumentationoWhere applicable, implement metadata management processes to capture and maintain data lineage, definitions, and dependencies.oEstablish data dictionaries, glossaries, and cataloging tools to facilitate metadata discovery and documentation.oPromote metadata standards and best practices across the organization.?Data Governance Education and AwarenessoReview Data Governance Curriculum training annually, propose changes as needed, and communicate regularly to employees on data governance principles, policies, and procedures.oVia communication streams, help raise awareness of data management best practices and their importance to business operations.oFoster a culture of data stewardship, collaboration, and continuous improvement.?Governance Oversight and ReportingoEstablish mechanisms for governance oversight, including regular reviews and audits.oMonitor compliance with data governance policies and assess the effectiveness of controls.oPrepare and present data governance reports, dashboards, and metrics to senior leadership.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 10, 2026

Oakland, CA

|

Programmer / Developer

|

Contract

|

$43 - $54 (hourly estimate)

{"JobID":504986,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-122.3,"Longitude":37.81,"Distance":null},"State":"California","Zip":"94607","ReferenceID":"LAX-c430d972-6d22-42df-b658-8705f31af487","PostedDate":"\/Date(1773177757000)\/","Description":"Client is seeking two ServiceNow developers to support HRSD, GRC, SAM modules, custom applications, and Knowledge Management as part of their Back-to-Box initiative. These roles will focus on implementing standard ServiceNow capabilities, building custom apps when needed, and minimizing unnecessary customizations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Sr ServiceNow Developer","City":"Oakland","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 3+ years of hands-on ServiceNow development experience?CSA and CAD certifications?Strong knowledge of request and case management across ITSM or HRSD?Experience working in agile delivery teams?Ability to work independently and collaborate remotely","Skills":"?Experience with HRSD or GRC (IRM / TPRM) implementations?Familiarity with ServiceNow Software Asset Management (SAM)?ServiceNow certifications in HRSD, GRC: IRM, or TPRM?Understanding of ITSM catalog item structure?Experience with Knowledge Base (KB) and Article management?Ability to assist with user story review, requirement clarification, and UAT testing","Industry":"Programmer / Developer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":54.0000,"SalaryLow":43.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Client is seeking two ServiceNow developers to support HRSD, GRC, SAM modules, custom applications, and Knowledge Management as part of their Back-to-Box initiative. These roles will focus on... implementing standard ServiceNow capabilities, building custom apps when needed, and minimizing unnecessary customizations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 11, 2026

Mayfield Heights, OH

|

Medical Coder

|

Contract

|

$32 - $40 (hourly estimate)

{"JobID":505267,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-81.67,"Longitude":41.47,"Distance":null},"State":"Ohio","Zip":"44124","ReferenceID":"MSP-72131095-bff8-4699-a315-78b7ffb7be73","PostedDate":"\/Date(1773240357000)\/","Description":"The Program Integrity Medical Coding Reviewer III generates comprehensive and concise in-depthreporting and analysis to track performance related to the Pre-Pay and Post-Paid Processes.Essential Functions? Provide Provider Pre Pay production and progress reports and coordinate with managementand team on recommendation for further actions and/or resolutions in order to increase teamperformance? Recommend process or procedure changes while building strong relationships with crossdepartmental teams such as Claims, Configuration, Health Partners, and IT on identifiedinternal system gaps? Demonstrate leadership ability, including mentoring Program Integrity Claims Analysts toidentify and perform oversight and monitoring of claims decisions based on documentation? Identify and assist in correction of organizational workflow and process inefficiencies? Serve as the primary resource for provider pre-pay team? Use concepts and knowledge of CPT, ICD10, HCPCS, DRG, REV coding rules to analyzecomplex provider claims submissions? Research, comprehend and interpret various state specific Medicaid, federal Medicare, andACA/Exchange laws, rules and guidelines? Maintain a working knowledge of all state and federal laws, rules, and billing guidelines forvarious provider specialty types along with documentation requirements? Responsible for making claim payments decisions on a wide variety of claims including highlycomplicated scenarios using medical coding guidelines and policies? Refer suspected Fraud, Waste, or Abuse to the SIU when identified in normal course ofbusiness? Responds to claim questions and concerns? Prepares claims for Medical Director review by completing required documentation andensuring all pertinent medical information is attached as needed? Ensure adherence to all company and departmental policies and standards for timeliness ofreview and release of claims? Build strong working relationships within all teams of Program Integrity? Work under limited supervision with considerable latitude for initiative and independentjudgement? Performs any other job related duties as requested.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Remote Medical Coding Auditor","City":"Mayfield Heights","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Education and Experience? Associates degree required - Equivalent years of relevant work experience may be accepted in lieu of required education? Five (5) years of medical billing and coding experience to include minimum of three (3) yearsof SIU/FWA medical billing and coding experience required? Prior experience with claim pre-payment, medical claim and documentation auditing required? Medicaid/Medicare experience required? Experience with reimbursement methodology (APC, DRG, OPPS) required? Able to work off of a virtual desktop with your own laptop/equipment? This position must be their only role within medical coding/auditing due to potential conflict of interestCompetencies, Knowledge and Skills? Knowledge of diagnosis codes and CPT coding guidelines; medical terminology; anatomy andphysiology; and Medicaid/Medicare reimbursement guidelines? Thorough understanding of medical claim configuration? Clinical or medical coding background with a firm understanding of claims payment? Proficient in Microsoft Office Suite? Firm understanding of basic medical billing process? Excellent written and verbal communication skills? Ability to work independently and within a team environment? Effective problem solving skills with attention to detail? Knowledge of Medicaid/Medicare and familiarity of healthcare industry? Effective listening and critical thinking skills? Ability to develop, prioritize and accomplish goals? Strong interpersonal skills and high level of professionalismLicensure and Certification? Certified Medical Coder (CPC, RHIT or RHIA) is required at time of hire required","Skills":"? Inpatient coding experience preferred? Three (3) years of experience in Facets preferred","Industry":"Medical Coder","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":40.0000,"SalaryLow":32.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Program Integrity Medical Coding Reviewer III generates comprehensive and concise in-depthreporting and analysis to track performance related to the Pre-Pay and Post-Paid Processes.Essential... Functions? Provide Provider Pre Pay production and progress reports and coordinate with managementand team on recommendation for further actions and/or resolutions in order to increase teamperformance? Recommend process or procedure changes while building strong relationships with crossdepartmental teams such as Claims, Configuration, Health Partners, and IT on identifiedinternal system gaps? Demonstrate leadership ability, including mentoring Program Integrity Claims Analysts toidentify and perform oversight and monitoring of claims decisions based on documentation? Identify and assist in correction of organizational workflow and process inefficiencies? Serve as the primary resource for provider pre-pay team? Use concepts and knowledge of CPT, ICD10, HCPCS, DRG, REV coding rules to analyzecomplex provider claims submissions? Research, comprehend and interpret various state specific Medicaid, federal Medicare, andACA/Exchange laws, rules and guidelines? Maintain a working knowledge of all state and federal laws, rules, and billing guidelines forvarious provider specialty types along with documentation requirements? Responsible for making claim payments decisions on a wide variety of claims including highlycomplicated scenarios using medical coding guidelines and policies? Refer suspected Fraud, Waste, or Abuse to the SIU when identified in normal course ofbusiness? Responds to claim questions and concerns? Prepares claims for Medical Director review by completing required documentation andensuring all pertinent medical information is attached as needed? Ensure adherence to all company and departmental policies and standards for timeliness ofreview and release of claims? Build strong working relationships within all teams of Program Integrity? Work under limited supervision with considerable latitude for initiative and independentjudgement? Performs any other job related duties as requested.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 11, 2026

Redmond, WA

|

Technical Writer

|

Contract

|

$8 - $10 (hourly estimate)

{"JobID":505530,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-122.12,"Longitude":47.68,"Distance":null},"State":"Washington","Zip":"98052","ReferenceID":"SEA-64fc2a40-f741-483b-9c0a-04ab2f8061f7","PostedDate":"\/Date(1773261798000)\/","Description":"An employer is looking for a communications manager. This individual will provide Command and Control of Bridge calls during service outage situations for customers, driving for quick resolution of impacting issues and tracking incidents as they occur. In this role, the primary responsibility is to send out reliable, timely and accurate comms. The role will also assist in developing communication plans with internal partners to minimize end-user impact during system maintenance. The Incident Management ICC is responsible for leading the Incident Command teams support of several distinct properties across Microsoft Online. They will assist the Tier 2 Incident Command agents in providing superior Incident Communication and Coordination, and help drive for prompt resolution of all service impacting incidents. The Responsibilities include: - Lead Tier 2 Incident Command teams support of several distinct properties across CRM - Facilitate, engage! , and drive bridge calls during service outage situations for CRM Customers. - Work closely with remote support teams. - Communicate effectively within external groups, including end users (verbally and written as appropriate). - Develop support documents, training material, and other resources to help the Tier 2 Incident Command team provide excellent services, driving efficiency and accuracy at all times - Ensure adherence to established policies and procedures; ensure SLAs and KPIs are met with timely communication notifications. - Maintain service excellence, facilitating communication and collaboration among many parties to bring all Incidents to resolution quickly and efficiently - Adhere to established SLAs for acknowledging, engaging, communicating, and resolving IncidentsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Communications Manager - INTL Philippines","City":"Redmond","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Keen eye for quality and strong attention to detail - Written and spoken communication skills with excellent grammar, spelling, and clarity of thought. Documentation \u0026 mail will be seen by C Level executives and clients so all communication must be professional and well-written - Must be able to handle stressful situations with tact and confidence, as well as be able to operate under pressure and meet tight deadlines. - Previous working experience in a team oriented environment. Must have a team player mentality \u0026 ability to collaborate with multiple teams effectively - Ability to direct traffic and work with different service delivery teams accordingly to drive incident resolution. Interpersonal communication is key - This is a 24x7x365 operation, so schedule flexibility is a must. - Customer Service experience - Ability to learn new things, technologies \u0026 scenarios quickly - Working experience with MS Office Suite (Word, Excel, Out! look, Skype) - Data Analysis \u0026 Reporting Experience via SQL and Excel are highly preferred. Specifically, an understanding of Pivot Tables and Power Pivots as well as the corresponding relationship - a SQL DB is very helpful - Process documentation and administrative experience - Ability to deal and adapt to constant change - policy, processes, etc.","Skills":"","Industry":"Technical Writer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":10.0000,"SalaryLow":8.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An employer is looking for a communications manager. This individual will provide Command and Control of Bridge calls during service outage situations for customers, driving for quick resolution of... impacting issues and tracking incidents as they occur. In this role, the primary responsibility is to send out reliable, timely and accurate comms. The role will also assist in developing communication plans with internal partners to minimize end-user impact during system maintenance. The Incident Management ICC is responsible for leading the Incident Command teams support of several distinct properties across Microsoft Online. They will assist the Tier 2 Incident Command agents in providing superior Incident Communication and Coordination, and help drive for prompt resolution of all service impacting incidents. The Responsibilities include: - Lead Tier 2 Incident Command teams support of several distinct properties across CRM - Facilitate, engage! , and drive bridge calls during service outage situations for CRM Customers. - Work closely with remote support teams. - Communicate effectively within external groups, including end users (verbally and written as appropriate). - Develop support documents, training material, and other resources to help the Tier 2 Incident Command team provide excellent services, driving efficiency and accuracy at all times - Ensure adherence to established policies and procedures; ensure SLAs and KPIs are met with timely communication notifications. - Maintain service excellence, facilitating communication and collaboration among many parties to bring all Incidents to resolution quickly and efficiently - Adhere to established SLAs for acknowledging, engaging, communicating, and resolving IncidentsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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