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As part of Digital Catalog Management team, you will be the primary custodian of our product ecosystem within the Tecnotree BSS stack. This role is a hybrid of product strategy and technical... More execution, responsible for the end-to-end lifecycle of 5G, IoT, and digital services. You will lead the critical migration of our existing catalog to the Tecnotree Digital Catalog Management system in collaboration with the GTS (Global Technology Services) team, while ensuring daily operational excellence in product launches and cross-channel promotions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This role is responsible for ensuring the stability, reliability, and performance of production systems through effective incident and event management. The position serves as a central coordination... More point during outages, managing incidents end-to-end, driving timely communication, and ensuring accurate documentation within ServiceNow.The role includes proactive monitoring of systems and infrastructure, troubleshooting issues across hybrid environments, and coordinating with cross-functional teams and external partners to resolve incidents efficiently. Responsibilities also include supporting production operations, maintenance activities, and change/release processes with minimal disruption.A strong focus is placed on operational excellence, continuous improvement, and automation to reduce manual effort and enhance efficiency. Success in this role requires clear communication, proactive ownership, sound judgment in escalation, and the ability to collaborate effectively across shifts in a 24/7 environment. The shift is on site Thursday - Monday 12AM-8:30AM EST. The pay rate ranges based on years of experience between $20-25/hour.Incident & Event Management?Monitor alerts and respond within defined SLAs (e.g., 5-minute response target)?Assign initial priority, initiate bridge calls, and issue timely incident communications?Act as the primary point of coordination during production incidents and outages?Manage incidents and service requests through ServiceNow ?Ensure proper documentation, updates, and resolution of incidents and changes________________________________________Monitoring & Operational Support?Monitor health and performance of systems, applications, and networks?Identify, troubleshoot, and escalate issues across multiple environments?Perform active operational checks including data center walkthroughs and system validation?Provide support for scheduled production activities________________________________________Escalation & Cross-Team Coordination?Engage and coordinate with internal engineering teams, cloud vendors, and internal/external partners?Escalate issues appropriately using sound judgment and defined procedures?Coordinate weekend maintenance activities and communicate impacts effectively________________________________________Environment & Infrastructure Support?Support physical infrastructure in data center environment?Assist in maintaining production stability across hybrid (on-prem and cloud) platforms?Participate in change and release activities, ensuring minimal disruption________________________________________Continuous Improvement & Automation?Identify opportunities to reduce manual effort (toil) through process improvement and automation?Contribute to operational efficiency initiatives?Leverage internal knowledge bases and documentation to enhance team capability________________________________________Team Collaboration & Communication?Provide clear, timely communication during incidents and operational events?Collaborate across shifts to ensure seamless handoffs and issue continuity?Maintain accurate documentation and knowledge sharingWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This position requires a U.S. Secret Security clearance and is willing to pay an annual salary of $130,000-$140,000 depending on experience. In this role, you will serve in a program analyst capacity... More as a trusted agent directly supporting client program managers, assisting with all aspects of planning, management, and execution of a growing defense R&D and manufacturing program. You will act independently and with high initiative, engaging with client leadership and stakeholders to identify needs and tackle program challenges.You will collaborate closely with the scheduling team, program managers, and key stakeholders to generate and manage master integrated schedules for current and future projects. Your efforts will support technical planning and resource management across all program initiatives, ensuring efficiency and alignment with broader program objectives. Additionally, you will be expected to effectively manage and maintain a robust production planning tool that will enable leadership and stakeholders to make strategic programmatic decisions.In addition, you will develop and refine tracking and analytical tools to improve schedule visibility and decision-making while working with client leadership to develop and implement production schedule scenarios. Leveraging a working understanding of systems, mechanical, industrial, marine, or other relevant engineering fields, you will distill complex technical and programmatic information into actionable courses of action for leadership decision-making.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Desktop Support Specialist/Refresh Specialist for a utility client in Denver, CO. This position will be local to Denver and will be working primarily between two main... More office locations. This role will be comprised of hardware refreshes where they will be responsible replacing existing/old hardware with new/updated hardware. The hardware is prebuilt but may require some assembly in certain cases. We are looking for individuals with roughly 2-4 years of experience in a desktop/helpdesk support. The other part of this role will entail desktop/end user support functions where you will be tasked with troubleshooting hardware and software related issues.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This individual will provide tier 3 support for POS systems across retail store locations, troubleshooting complex hardware and software issues impacting store operations. They will be responsible... More for maintaining and updating Windows-based POS environments, including testing, documenting, and deploying OS patches and system updates. On a daily basis, they will support and configure various hardware components such as POS terminals, pin pads, and mobile devices like handheld scanners and printers. The role also includes working in internal QA and development environments, assisting with testing, scripting, and ongoing system improvements. Additionally, they will collaborate with cross-functional teams and take ownership of projects and escalations, ensuring minimal downtime and a seamless experience for store employees.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

IT organization is seeking an experienced Technical Product Manager to lead the development and enhancement of our ERP and EPM platform capabilities. The candidate will collaborate closely with... More ERP/EPM delivery and implementation teams to define, build, and launch features that empower our internal users. The candidate will collaborate with business partners, vendors and other stakeholders to understand product priority and vision for improving ERP/EPM capabilities. Building strong relationships with teams, peers, leadership, business partners, stakeholders and vendors is a key component for success in this position. The Technical Product Manager will ensure that business needs are captured, technology roadmaps are developed and align to business strategy, and products are delivered as planned. He/she will define product strategy, set problem priorities and provide direction and priority to delivery teams and will be responsible for sizing overall opportunity, impacts and full potential for new product features. Also responsible for capturing high-level business objectives across various business units, crafting a product vision and solution approach while partnered with ERP/EPM peers and leadership, Enterprise Architecture, Information Protection, Enterprise Data and various Centers of Excellence across the Enterprise. The candidate should demonstrate an understanding of complex ideas, and be capable of evangelizing the strategy, and priorities to the team and stakeholders. This role should practice attentive listening and display executive presence as they will be frequently meeting with senior-level business management and presenting to large groups including Product advisory committees. The Technical Product Manager should perform all duties with a focus on quality of work, attention to detail and a high level of self-management and self-awareness. ? Drive the product vision for ERP/EPM capabilities and execute on delivery and alignment with engineers ? Define functional requirements for capabilities to enhance user experiences for platform engineers and full-stack engineers with an ERP/EPM focus? Translate complex problems into easily understandable requirements and propose effective solutions? Work with engineering teams to clarify, triage, and prioritize bugs? Collaborate with product, technology, and business teams across HCA to set and evangelize product vision, strategy, metrics and roadmaps while influencing measured successful product and feature rollouts? Define new capability needs and drive alignment across multiple business and technical stakeholder teams? Influence conceptualization and development to produce high-quality products that provide measurable business value? Establish priority for features and capabilities to ensure project timelines are met while navigating priority tradeoffs to support changing business needs? In collaboration with ITG and Business leadership, building roadmaps to drive real value for products with milestones for success inclusive of discovery, and measurement? Qualify & quantify the return on investment of new strategic work requests and product functionality through business case development and presentation to senior executives? Communicate effectively for both technical and non-technical audiences? Cultivate a motivating environment that brings out the best in people and improves performance of others? Advocate on behalf of delivery teams/individual contributors when concerns or issues arise? Use product and technical expertise to expose trends and influence decisions for our stakeholders? Build healthy trust and partnership relationships with staff, leadership, stakeholders, peers, and vendors ? Provide excellent cross functional communication with Engineering, Product Analysis, Architecture, QA, and other technical stakeholder team members ? Work with leadership in resolving conflicts involving staff, vendors, stakeholders and business partners ? Lead product delivery teams and work with matrix partners to drive execution of projects across the product lifecycle? Seek input and expertise from stakeholders across lines of business? Coordinate across business units to create cohesive ITG vision and requirements? Translate business needs into documented, prioritized scope/plans and funding requests? Monitor product ITG requests and manage performance against ITG development goals ? Assess product and project effectiveness post implementation; leading troubleshooting efforts when needed ? Deliver status reports, identifying and escalating risks and issues when appropriate ? Monitor and act on product performance data (e.g., employee actions, delivery, financial, and operational) to identify new enhancement opportunities ? Build metrics to help prioritize and drive execution towards the product vision and strategy ? Work with finance, product colleagues and operations to ensure financial viability, operational excellence and continuous improvement ? Support proactive issue resolution and productive problem solving when concerns arise around product design and business processes ? Continually improve products using measured KPIs and OKRs ? Support Change Management and the improvements in Change Control processes while ensuring minimal/no impact to product performance metrics? Recommend and lead change for incorporating process improvements into overall product management ? Work with UX to develop prototypes, mockups, and/or wireframes for new products and product functionality to cast product vision into the organization? Review technical design with other Delivery Leads, Technical Product Managers and peers Ability to understand technical challenges and make educated trade-offs with your team; know business and technical workflows, needs, value drivers, and decision-making process, to deliver product intent and goalsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A leading national electrical contractor is seeking Project Managers to lead delivery of large-scale hyperscale data center construction projects across the United States. These leaders will be... More embedded on-site or travel heavily, supporting fast paced, mission critical builds for major hyperscale clients.Ideal candidates bring a strong background from a large electrical contractor or top-tier GC, with recent, hands-on experience delivering hyperscale data centers, and a demonstrated ability to manage complex schedules, budgets, production tracking, and owner relationships.Projects are highly technical, schedule driven, and capital-intensive, requiring leaders who understand earned value, cost controls, manpower optimization, and multi-trade coordination at scale.Salary Range $125,000 - $160,000We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a high-impact Functional Lead with strong technical knowledge to drive the end-to-end scheduling and labor forecasting capability for Workforce Management. This role will lead business... More discovery, process and solution design, and delivery execution (configuration/build/integration/testing) across scheduling, forecasting, staffing plans, and related analytics. The ideal candidate blends deep functional expertise in WFM (forecasting demand, staffing, schedule generation, rules/compliance), strong hands on experience customizing and configuring WFM applications like Infor, UKG, Legion etc, with technical understanding (data flows, integrations/APIs, reporting/analytics), enabling them to identify the right solution, translate business needs into scalable designs, and partner effectively with engineering/architecture to deliver. Responsibilities include but are not limited to: -Drive fit-gap analysis across vendor/product options and current-state tools; recommend the ?right? functional approach (process + platform configuration) with clear tradeoffs and decision rationale.-Design forecasting workflows and operating model (inputs, assumptions, scenarios, overrides, governance) to produce reliable demand and staffing plans.-Define scheduling design patterns: shift templates, rules, segment windows, trial schedule sets, and schedule optimization constraints; ensure designs support business realities and compliance.-Establish solution guardrails for accuracy, auditability, and transparency (e.g., how totals are validated, how exceptions/anomalies are handled, how ?what-if? analysis is performed).-Partner with engineering/technology leads to convert functional designs into configuration and build plans (configuration, custom extensions, reporting, automation, integrations)-Own functional delivery. This includes configuring and customizing vendor applications to meet business needs. -Drive end-to-end lifecycle execution for enhancements, defects, and releases; ensure documentation and artifacts are maintained in standard tracking tools and processes.-Define reporting and analytics needs across forecasting accuracy, staffing vs. plan, schedule adherence/coverage, and operational outcomes; partner on dashboards and operational reporting.-Serve as the functional point leader across HR, operations, and technology teams, driving alignment, decisions, and adoption.-Support training strategy and enablement materials for business users (planners, schedulers, managers), ensuring new processes and tools are understood and adopted.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Network Analyst will be a member of the Field Infrastructure Services team that provides implementation and technical support for networks and network security solutions that are deployed to... More connect and secure the mission critical consumer technology solutions and operational systems at field sites.They will be a self-starter who can perform remote support and maintenance to field network equipment, while managing incoming incident and technical request queues. Excellent analytical, customer and client relationship skills are critical to this role. The position reports to the Manager of Field Infrastructure.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Network Operations Engineer to support mission-critical network infrastructure within a federal enterprise environment. This role is responsible for the operations, maintenance, and... More continuous improvement of secure, highly available network systems supporting agency-wide initiatives and consolidation efforts. The ideal candidate will have hands-on experience with Cisco and Arista technologies and a strong understanding of federal security and compliance frameworkCompensation:$56/hr to $66/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less