Job Search Results for ai

The Business Systems Analyst (BSA) will play a critical role in bridging business needs and technology solutions across complex, data-driven initiatives. This role will lead requirements management... More activities, working closely with Product Owners, Agile delivery teams, data teams, and stakeholders to define, document, and deliver high-quality business and system requirements. The BSA will develop deep subject-matter expertise in contact center platforms and associated data ecosystems, supporting re-platforming and modernization initiatives. The individual will be responsible for translating business processes into functional and non-functional requirements, mapping current-state to target-state data flows, and ensuring solutions align with organizational goals, quality standards, and risk controls. The role also includes strong stakeholder engagement, documentation ownership, and the ability to identify opportunities where AI and advanced analytics can enhance contact center operations and business processes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As a Principal Software Engineer on the Platform Services team, you will serve as the senior technical authority for the services layer of the Certent Equity Management (CEM) platform?a portfolio of... More services spanning data processing, file transfer, financial data feeds, communications, compliance, and shared infrastructure. Reporting to the Engineering Manager, you will own the reliability, observability, and modernization of these services across multiple production ecosystems.This is a pure individual contributor role. Your responsibility is to write high-quality code, make sound architectural decisions, and drive the technical evolution of a mission-critical platform that was recently migrated to Azure and is now entering a cloud-native modernization phase. You will be the go-to technical voice for platform reliability, resilience, and shared engineering standards on the Platform Services Team, partnering closely with the Scalable Architecture Team as they define future-state design patterns.The services you own span a wide range of modernization stages?some recently refactored, others carrying significant technical debt. Your immediate focus is improving reliability and resilience in the current state by reducing fragility, improving observability, and ensuring production stability across multiple ecosystems. Longer term, you will partner with the Scalable Architecture Team to define the appropriate cloud-native future state and sequence the modernization of legacy services toward that vision.You are expected to bring an AI-first mindset by genuinely integrating agentic development tooling into your daily workflow and setting the technical standard for the team.ResponsibilitiesPlatform Reliability & Observability? Own and evolve the platform?s observability posture, including structured logging, distributed tracing, health check endpoints, and correlation tracking, ensuring consistent adoption and coverage across all services.? Drive SLO and SLI definition and dashboard creation, expanding alerting beyond log-based alerts to include APM metrics, latency, and throughput.? Identify and eliminate reliability anti-patterns across the service portfolio, replacing fragile legacy approaches with resilient, cloud-native alternatives.? Implement resilience patterns such as circuit breakers, retry policies, graceful degradation, dead-letter handling, and idempotent message processing.? Replace legacy messaging anti-patterns, including database polling and file-system coupling, with event-driven messaging infrastructure?the highest-impact reliability improvement available to the platform.Technical Ownership & Architecture? Serve as the senior technical authority for the Platform Services portfolio, owning architecture, reliability, and engineering quality across a broad set of production services.? Assess the current service portfolio, identify the highest-impact reliability and modernization opportunities, and build a sequenced roadmap in partnership with the Scalable Architecture Team and Engineering Manager.? Evaluate and recommend the appropriate cloud-native Azure services and patterns for the platform?s future state?this is an open architectural question, not a predetermined path.? Own shared libraries and cross-cutting infrastructure used across the service portfolio, ensuring consistent adoption of engineering standards.? Ensure production stability across multiple independent deployment ecosystems throughout modernization efforts.Legacy Modernization? Create and execute migration paths for legacy services across multiple .NET framework generations, prioritizing the highest-risk services and sequencing work to minimize production disruption.? Partner with the Scalable Architecture Team to ensure modernization decisions align with long-term platform direction and emerging design patterns.? Evaluate and sequence modernization priorities across a diverse portfolio, balancing production stability with long-term architectural investment.Hands-On Engineering? Write, review, and contribute production-quality code across the services portfolio, including C#/.NET, Oracle SQL and PL/SQL, and cloud infrastructure patterns.? Debug complex issues spanning service boundaries, database interactions, and cloud infrastructure.? Establish and enforce testing standards across the services portfolio, including unit, integration, and resilience testing.AI-First Engineering? Champion organizational minimums of at least 50 percent AI-authored pull requests and 95 percent AI-assisted code review adoption.? Model an agentic development mindset by integrating AI tooling into daily engineering workflows and coaching teammates to do the same.? Push beyond baseline AI adoption into workflows and practices that measurably improve delivery velocity and platform quality.? Stay current on agentic development tooling and provide forward-looking recommendations to the Engineering Manager and Senior Director.Technical Leadership & Mentorship? Set the technical bar for the team by establishing coding standards, architectural patterns, and engineering practices across a large, diverse service portfolio.? Mentor engineers on cloud-native patterns, observability best practices, resilience engineering, and .NET modernization.? Contribute to cross-team technical forums alongside Principal Engineers, the Solution Architect, and Engineering Managers.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

?Own and evolve product roadmap across core platform, partner integrations, and consumer experiences?Translate executive vision, market insights, and customer feedback into well-defined product... More priorities?Partner closely with engineering, AI/ML, design, and operations to drive execution?Lead product discovery, requirements definition, and roadmap planning?Define success metrics and use data to evaluate product performance and guide decisions?Balance short-term delivery needs with long-term platform strategy and scalability?Communicate priorities, tradeoffs, and progress clearly to internal teams and executive stakeholders?Support customer conversations and partner engagements as a product leader and subject-matter expertWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a BI engineering & analytics professional for one of our largest Telecom customers. This resource will partner closely with business stakeholders and data engineering... More teams to deliver actionable, customer-centric insights. The ideal candidate is highly proficient in SQL with a deep understanding of BI architecture, experience in data storytelling, working in a GCP/BigQuery environment, and familiar with visualization tools such as Qlik and Looker. The role supports a wide variety of projects throughout the year, with a strong focus on measuring customer experience and product performance KPIs?particularly evaluating the impact of new AI-driven tools across the customer journey. Acting in an advisory and consultative capacity, this individual translates business requirements into clear analytical solutions, ensures alignment with technical delivery, and proactively communicates limitations or measurement challenges. Success in this role requires strong stakeholder management skills, a business-first mindset, creative problem solving, and the ability to adapt quickly.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Continuous Monitoring team is responsible for piloting, validating, and deploying new technologies?including sensors, AI/ML tools, and advanced monitoring systems?to enhance operational... More visibility and grid reliability. The team develops solutions in house and collaborates closely with external vendors. A core focus of this team is analyzing real time data to identify issues on the electrical grid and help prevent equipment failures and wildfire risks.We are seeking a motivated and flexible Engineer who is eager to learn, grow, and contribute to a high impact operational environment. In this role, you will analyze data from line sensors, electrical models, and field devices to detect faults, identify grid anomalies, and support rapid operational decision making. You will collaborate with analysts, engineers, and field teams to validate findings and issue investigation tags when necessary.Note: Previous experience with RF technology is not required to be successful in this role.________________________________________Key Responsibilities?Monitor and analyze incoming distribution system data, including: oLine sensor alertsoElectrical circuit model outputs (e.g., fault currents)oDistribution equipment behavior and trends?Identify potential system faults and determine likely fault locations using sensor and model data.?Issue investigation tags to field crews and follow through on resolution as needed.?Support pilots and deployments of new technologies, sensors, and AI/ML tools.?Work with cross functional teams (engineering, operations, vendors) to improve data quality and system performance.?Contribute to continuous improvement of in house monitoring tools and workflows.?Support analysis of distribution equipment performance, including switches, fuses, transformers, and voltage behavior.?Perform engineering calculations (e.g., voltage, loading, fault currents) to validate alerts or operational conditions.?Manage and interpret data within Foundry and other analytics platforms used by the team.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job Description: Insight Global is seeking a Manager, Data Governance for a large, complex enterprise organization operating across healthcare, insurance, and academic domains. This individual will... More play a pivotal role in building and leading an enterprise-wide data governance program from the ground up. The ideal candidate is a strong change agent with executive-level communication skills who can establish governance standards, educate leaders, and drive adoption across diverse business lines. This is a long-term, high-impact leadership role focused on creating sustainable data quality, ownership, and governance practices that enable responsible AI, analytics, and enterprise decision-making.Responsibilities: ?Lead the enterprise data governance strategy across three domains: oHealthcareoInsuranceoUniversity (Academics)?Establish foundational governance in a largely green environment?Define and implement: oData domainsoData stewardship and ownershipoDecision rights and escalation pathsoData quality and exchange standards (internal & vendor-based)?Educate business leaders, clinicians, and academic stakeholders on governance principles?Build and lead governance councils and working groups?Manage and mentor a team of 3-4 individuals new to governance, help build out additional team ?Partner with IT and data teams to deploy governance tooling (Purview, Azure stack)?Ensure data readiness before expanded AI initiatives?Drive long-term, continuous governance implementation (approx. 3-year maturity horizon)?Report progress, investment value, and outcomes to enterprise leadershipWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Continuous Monitoring team is responsible for piloting, validating, and deploying new technologies?including sensors, AI/ML tools, and advanced monitoring systems?to enhance operational... More visibility and grid reliability. The team develops solutions in house and collaborates closely with external vendors. A core focus of this team is analyzing real time data to identify issues on the electrical grid and help prevent equipment failures and wildfire risks.We are seeking a motivated and flexible Engineer who is eager to learn, grow, and contribute to a high impact operational environment. In this role, you will analyze data from line sensors, electrical models, and field devices to detect faults, identify grid anomalies, and support rapid operational decision making. You will collaborate with analysts, engineers, and field teams to validate findings and issue investigation tags when necessary.Note: Previous experience with RF technology is not required to be successful in this role.________________________________________Key Responsibilities?Monitor and analyze incoming distribution system data, including: oLine sensor alertsoElectrical circuit model outputs (e.g., fault currents)oDistribution equipment behavior and trends?Identify potential system faults and determine likely fault locations using sensor and model data.?Issue investigation tags to field crews and follow through on resolution as needed.?Support pilots and deployments of new technologies, sensors, and AI/ML tools.?Work with cross functional teams (engineering, operations, vendors) to improve data quality and system performance.?Contribute to continuous improvement of in house monitoring tools and workflows.?Support analysis of distribution equipment performance, including switches, fuses, transformers, and voltage behavior.?Perform engineering calculations (e.g., voltage, loading, fault currents) to validate alerts or operational conditions.?Manage and interpret data within Foundry and other analytics platforms used by the team.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight global is looking for a Sr. PCO to join a Capital Markets group with strong financial management skills to support our portfolio, valued at approximately $17 million. The ideal candidate will... More have hands-on experience managing day-to-day activities for large teams and complex financial portfolios.Key ResponsibilitiesOversee the daily management of 80+ resources spread across Canada, London, and New York, ensuring effective allocation and utilization.Conduct yearly resource mapping and planning to support strategic initiatives and workforce forecasting across multiple locations.Apply basic accounting principles to manage financial records and transactions.Prepare and distribute summary emails and reports to management, providing clear and concise updates.Track, update, and report on portfolio financials as required.Utilize Excel and PowerBI for data analysis, reporting, and dashboarding.Build and maintain financial models, tracking sheets, and resource allocation plans using Excel.Leverage AI tools and solutions to improve team and process efficiencies.Demonstrate initiative and strong analytical skills, acting as a self-starter in identifying and addressing issues.Thrive in a fast-paced environment, adapting quickly to changing priorities and requirements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our large global manufacturing client is looking for a Lead Technical PMO (TPMO) to join their IT Strategy and Governance team. The organization is experiencing a significant influx of IT demand as... More the organization works through large-scale enterprise system upgrades and technology modernization. The focus has shifted to optimizing and accelerating delivery of internal technology initiatives. To support this, they are standing up a true IT-focused Technical PMO (TPMO) that will serve as the single point of entry into IT ? owning both the intake pipeline and end-to-end delivery execution. This Lead TPMO role will build, operate, and mature that model, including intake, prioritization, resource planning, delivery governance, reporting, and continuous improvement. This person will partner closely with IT leadership and technical teams to ensure initiatives are aligned to IT strategy, executed efficiently, and delivered with clear visibility and accountability. The client is looking for a modern, execution-oriented leader who can ask the right technical questions, translate business needs, and move quickly in an Agile environment. The ideal candidate is AI-native, Jira-forward, and comfortable building and running delivery at scale.This is a hybrid position, 3-4 days onsite in Wilmington, DE, and the targeted pay rate is from $65-$75/hr. Key Responsibilities? Establish and operate the IT PMO / Technical PMO, including: ? TPMO charter, standards, frameworks, and governance routines? Own the enterprise IT portfolio, providing clear visibility into: ? Health and status? Risks and dependencies? Strategic alignment and delivery progress? Own portfolio-level resource planning, including capacity, capability, and demand forecasting? Facilitate governance forums and steercos; document decisions, manage escalations, and ensure follow-through? Partner closely with Enterprise Architecture, Cybersecurity, Data/Privacy, and Responsible AI to embed standards and risk/compliance controls? Define, track, and report KPIs across intake, delivery, and overall TPMO effectiveness? Own TPMO tooling and automation, including: ? Jira as the system of record for standard delivery and reporting? Microsoft Power Platform (Power Apps, Power Automate, Power BI)? Build and mentor TPMO capability across intake, project delivery, and portfolio managementWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a highly technical, hands-on Director of Business Intelligence & Data Strategy to lead the buildout of our enterprise data platform while managing a growing BI and data engineering... More team. This role is critical to shaping our future-state data architecture and strategy in an environment that is close to greenfield.The ideal candidate comes from a small-to-mid-size company, has built or rebuilt a data platform from the ground up, and is comfortable balancing strategy, execution, team leadership, and budget ownership.This is not a ?hands-off? director role?you must be able to get into the weeds, guide technical decisions, and lead multiple high-priority initiatives simultaneously.Day-to-Day Responsibilities?Advance data-driven decision-making, oversee business intelligence (BI) initiatives, and implement AI solutions to enhance business performance. ?Manage the data team, shape data strategies, and develop BI and AI-driven data analytics frameworks. ?Ensure data assets are effectively used to drive business value while aligning with Digital Transformation objectives. ?Collaborate with key business and technical stakeholders to ensure that architecture and governance principles align with organizational objectives. ?Provide vision and guidance to a team of data engineers to make optimal use of IT capabilities and technology investments.?Provide thought leadership in domain-specific strategies, standards, and guidelines to define the Enterprise Architecture Target State, Blueprints and Roadmaps. ?Work with Business, Data leaders and Data Specialists to review strategies, requirements, and solutions to assess the impact on data and information architecture to ensure consistency and traceability throughout the enterprise. ?Develop and execute a comprehensive enterprise Data, BI/BA, and AI strategy aligned with business goals. ?Drive data-driven culture across Manufacturing Operations, Supply Chain Management, Engineering, and Product Development. ?Establish Data Governance frameworks to ensure data accuracy, consistency, security, and compliance with industry regulations. ?Lead and mentor a team of Data Engineers and BI Analysts fostering innovation in analytics. ?Continuously assess and enhance the organization?s AI and data capabilities. ?Ensure seamless integration of BI tools with existing enterprise systems for cross functional analytics. ?Work with external vendors, tech providers, and research institutions to drive best practices in manufacturing analytics.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less