Job Search Results for QA
Apr 22, 2026
Toronto, ON
|
Project Manager
|
Contract,Perm Possible
|
$49 - $61 (hourly estimate)
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Insight Global is seeking a Technology Project Manager to support a large financial services client within the banking sector. This individual will be responsible for end-to-end technology delivery... of application initiatives, working closely with engineering, architecture, and business stakeholders to ensure successful execution. This role is not a Scrum Master or Business Project Manager position ? it requires a strong technology and application delivery background.The ideal candidate will have hands-on experience leading complex application delivery initiatives in a financial services or banking environment, with a preference for candidates who have supported CIBC or similar Tier-1 banks.Responsibilities include the below : -Own end-to-end delivery of technology and application initiatives from intake through production release-Lead planning, execution, and delivery across multiple application workstreams-Partner with engineering, architecture, QA, infrastructure, and security teams to drive delivery outcomes-Manage delivery timelines, dependencies, risks, and issues across complex technology programs-Translate high-level business requirements into executable delivery plans-Ensure alignment between technology teams and business stakeholders-Provide regular delivery status updates to senior technology and business leadership-Drive accountability across delivery teams while ensuring adherence to enterprise delivery standards-Support release planning, production readiness, and post-implementation activitiesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Dec 02, 2025
Somerset, NY
|
Engineering (Non IT)
|
Contract
|
$78 - $98 (hourly estimate)
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Responsibilities include:Mechanical Field Leadership: Lead field execution of discipline / trade specific systems.Ensure systems are installed per design, meet operational performance criteria, and adhere to commissioning and startup standards.Collaborate with design engineers, trade partners, and client representatives to drive constructability and system integration.Construction Planning \u0026 Coordination:Develop installation strategies aligned with critical milestones and overall construction schedule.Manage subcontractor performance through daily coordination, lookahead scheduling, and logistics planning.Ensure timely delivery, handling, and installation of long-lead equipment and prefabricated systems.Technical Oversight \u0026 Quality Assurance:Oversee the review and coordination of submittals, shop drawings, RFIs, and field changes for scope.Perform field inspections and QA/QC checks to ensure code compliance, alignment with specifications, and industry best practices.Support facility and system commissioning activities and ensure readiness for functional and integrated testing.Client \u0026 Stakeholder Interface:Serve as the primary site representative for all discipline / trade specific construction issues, decisions, and updates.Provide technical guidance to the client team and keep stakeholders informed of progress, risks, and mitigation efforts.Participate in project status meetings, design clarifications, and punch list resolution efforts.Safety, Compliance \u0026 Risk Management:Promote and enforce safety procedures including confined space entry, elevated work platforms, and hot work protocols.Conduct safety reviews and ensure adherence to company and client-specific EHS standards.Identify scope-related risks and lead proactive issue resolution to maintain schedule and budget adherence.Leadership \u0026 Team Development:Mentor coordinators, field engineers, and junior superintendents.Foster collaboration between all disciplines / trades to improve integration and system performance.Lead discipline / trade meetings and commissioning coordination sessions with internal and external stakeholders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Sr. Construction Manager - Mission Critical","City":"Somerset","ExpirationDate":null,"PriorityOrder":0,"Requirements":"8-10 years of construction experience with at least 5 focused on large-scale data centers, industrial projects, or mission-critical mechanical systems. Familiarity with applicable standards, local building codes, and best practices for uptime and performance in Tier III/IV environments. Skilled in reading engineering drawings, coordination drawings, and system performance specs. OSHA 30 certification or equivalent.","Skills":"Bachelor\u0027s degree in engineering or construction management. Proficiency in Autodesk Construction Cloud, BIM 360, Bluebeam, Navisworks, or similar digital construction tools.","Industry":"Engineering (Non IT)","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":98.0000,"SalaryLow":78.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeing Senior Construction Managers in the mechanical, electrical, structural, and/or architectural space to lead the delivery of mechanical systems on data center construction projects in... western NY. These individuals would oversee the execution of all mechanical, electrical, structural, and architectural infrastructure for this project. Responsibilities include:Mechanical Field Leadership: Lead field execution of discipline / trade specific systems.Ensure systems are installed per design, meet operational performance criteria, and adhere to commissioning and startup standards.Collaborate with design engineers, trade partners, and client representatives to drive constructability and system integration.Construction Planning & Coordination:Develop installation strategies aligned with critical milestones and overall construction schedule.Manage subcontractor performance through daily coordination, lookahead scheduling, and logistics planning.Ensure timely delivery, handling, and installation of long-lead equipment and prefabricated systems.Technical Oversight & Quality Assurance:Oversee the review and coordination of submittals, shop drawings, RFIs, and field changes for scope.Perform field inspections and QA/QC checks to ensure code compliance, alignment with specifications, and industry best practices.Support facility and system commissioning activities and ensure readiness for functional and integrated testing.Client & Stakeholder Interface:Serve as the primary site representative for all discipline / trade specific construction issues, decisions, and updates.Provide technical guidance to the client team and keep stakeholders informed of progress, risks, and mitigation efforts.Participate in project status meetings, design clarifications, and punch list resolution efforts.Safety, Compliance & Risk Management:Promote and enforce safety procedures including confined space entry, elevated work platforms, and hot work protocols.Conduct safety reviews and ensure adherence to company and client-specific EHS standards.Identify scope-related risks and lead proactive issue resolution to maintain schedule and budget adherence.Leadership & Team Development:Mentor coordinators, field engineers, and junior superintendents.Foster collaboration between all disciplines / trades to improve integration and system performance.Lead discipline / trade meetings and commissioning coordination sessions with internal and external stakeholders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 11, 2026
Tempe, AZ
|
Customer Service
|
Contract-to-perm
|
$24 - $30 (hourly estimate)
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Insight Global is currently hiring Customer Support Analysts for our client in Tempe, AZ. Our client is a global crypto and Web3 platform. We are seeking a detail-oriented, proactive Support Agent... who excels in email-based customer service and thrives in a fast-paced environment. This role focuses on high-volume ticket management, fraud-related support, account safety, and issue resolution within the crypto exchange platform. The ideal candidate is highly organized, customer-first, and capable of identifying risks, gathering case details, and escalating issues appropriately. Core Support Operations:-Manage approximately 40 email tickets per day-Provide clear, timely, and accurate responses through Zendesk.-Handle general inquiries related to the platform and user accounts.Fraud, Safety, and Risk Support:-Investigate account restrictions, fraud activity, and suspicious crypto transfers.-Identify potential scams or compromised accounts (fraud expertise not required, but strong judgment is essential).-Gather details to support fraud claims and escalation workflows.-Monitor ?urgent? or ?account compromised? channels and freeze accounts when necessary to protect users.Financial Operations-Support FIAT-related issues including:? Bank transfers? Troubleshooting linked bank accounts? Understanding deposit/withdrawal flows-Provide foundational support for crypto transfers; crypto knowledge is a major plus.Quality & Collaboration-Participate in the QA program to maintain high service standards.-Follow documented processes, SOPs, and playbooks; escalate complex issues to senior team members.-Work cross-functionally with Operations, Training, and Leadership to route cases and improve workflows.This is a 6-month contract-to-hire position with an hourly rate of $30/hr depending upon qualifications and shift preference.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 11, 2026
Tempe, AZ
|
Customer Service
|
Contract-to-perm
|
$22 - $28 (hourly estimate)
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Insight Global is currently hiring Customer Support Analysts for our client in Tempe, AZ. Our client is a global crypto and Web3 platform. We are seeking a detail-oriented, proactive Support Agent... who excels in email-based customer service and thrives in a fast-paced environment. This role focuses on high-volume ticket management, fraud-related support, account safety, and issue resolution within the crypto exchange platform. The ideal candidate is highly organized, customer-first, and capable of identifying risks, gathering case details, and escalating issues appropriately. Core Support Operations:-Manage approximately 40 email tickets per day-Provide clear, timely, and accurate responses through Zendesk.-Handle general inquiries related to the platform and user accounts.Fraud, Safety, and Risk Support:-Investigate account restrictions, fraud activity, and suspicious crypto transfers.-Identify potential scams or compromised accounts (fraud expertise not required, but strong judgment is essential).-Gather details to support fraud claims and escalation workflows.-Monitor ?urgent? or ?account compromised? channels and freeze accounts when necessary to protect users.Financial Operations-Support FIAT-related issues including:? Bank transfers? Troubleshooting linked bank accounts? Understanding deposit/withdrawal flows-Provide foundational support for crypto transfers; crypto knowledge is a major plus.Quality & Collaboration-Participate in the QA program to maintain high service standards.-Follow documented processes, SOPs, and playbooks; escalate complex issues to senior team members.-Work cross-functionally with Operations, Training, and Leadership to route cases and improve workflows.This is a 6-month contract-to-hire position with an hourly rate of $28/hr depending upon qualifications and shift preference.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 20, 2026
Toronto, ON
|
Architect (Engineering)
|
Contract
|
$54 - $68 (hourly estimate)
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Insight Global is hiring for a Data Engineer to manage data pipelines, analytics and intelligence (reporting and AI) within Databricks, PowerBI and possibly other UI tools.How You?ll SucceedOwnership... and End to End Delivery: Understand the requirements and find avenues to fill any gaps within them. Deploy code changes and unit tests along with assisting BA?s to perform functional testing. Assist QA with regression testing and make sure code is part of release timeline/package and instructions are provided to release managers. Finally verify and or assist release manager/management with deployment is necessary.Strategic Development & Execution: Perform and coordinate solution design activities. Understand the requirements and translate them into system and application design that is aligned with our technology roadmap, using best practices and standards within the team and the enterprise. Design and document the technical functionality, infrastructure, interfaces, and integrations.Strategy and Roadmap: Contribute to technology roadmaps that are aligned with the bank?s vision, strategy, and business objectives. Lead multiple complex technology solutions while maintaining consistency across the platform, adopting best practices and pushing forward continuous improvementsStakeholder Management: Act as the solution lead and interface with the project/technology teams by driving and moderating design review sessions to walk stakeholders through and ensure that the overall design aligns with business requirements as well as architectural directions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jan 23, 2026
Pittsburgh, PA
|
Programmer / Developer
|
Perm
|
$16k - $20k (estimate)
{"JobID":486304,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-79.97,"Longitude":40.43,"Distance":null},"State":"Pennsylvania","Zip":"15219","ReferenceID":"PIT-18d322e7-5b7b-46f3-8505-742db53c972e","PostedDate":"\/Date(1769203646000)\/","Description":"Reporting to the Business Intelligence Manager, the Developer ? Business Intelligence supports our clients profitability and data-driven initiatives. This role focuses on developing analytical solutions using Power BI, Databricks, SQL, PowerApps, and automation technologies, while partnering closely with Business Analysts, the Profitability Team, and Business Units.________________________________________ResponsibilitiesPower BI, PowerApps, and Data Engineering?Develop and maintain new and existing Power BI reports.?Develop and maintain PowerApps applications.?Work with SQL databases (table design, view creation, querying, optimization).?Partner with IT to automate processes for the consolidated organization.?Maintain accurate process documentation and technical specifications.?Partner with the Profitability Team to support enhancements and toolsets.?Partner with Business Units to identify and develop enhancements.?Participate in User Acceptance Testing (UAT) for new enhancements.________________________________________?Create Dataset Views aligned to the Business Requirements Document (BRD).?Create Workfiles following approved templates and organizational standards.?Produce polished, high quality visual layouts aligned to BRD expectations.?Apply Row-Level Security (RLS) and support AD group creation as needed.?Ensure all unused elements are cleaned up prior to SIT deployment.?Perform performance optimization on Databricks workfile views.?Update the BRD with technical requirements identified during development.?Conduct unit testing on workfiles prior to QA handoff.?Deploy workfiles from DEV to SIT environments.?Handoff solutions to the Architect for post-SIT deployment activities.?Provide post production and pre AMS support for assigned workfiles.?Participate in AMS knowledge transfer to ensure long-term operational support.________________________________________We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Power BI Developer - INTL India","City":"Pittsburgh","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?4+ years of experience in BI development or SQL-based coding.? 4+ years programming knowledge (SQL, Python, DAX, R, or M).?Experience building Power BI or other visualization tools.?Intermediate/expert-level experience with Access and Excel (pivot tables, VLOOKUPs, macros/VBA, logic statements).?Experience with Microsoft PowerApps and/or Power Automate.?Knowledge of star schema data modeling.?Familiarity with SSRS and Report Builder.?Interest or experience in AI/ML or Azure Cognitive Services.?Associate?s Degree (U.S.) or College Diploma (Canada) required.?Bachelor?s Degree in Computer Science, Software Engineering, or related field preferred.","Skills":"?Power BI or Tableau certification preferred.","Industry":"Programmer / Developer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":20000.0000,"SalaryLow":16000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Reporting to the Business Intelligence Manager, the Developer ? Business Intelligence supports our clients profitability and data-driven initiatives. This role focuses on developing analytical... solutions using Power BI, Databricks, SQL, PowerApps, and automation technologies, while partnering closely with Business Analysts, the Profitability Team, and Business Units.________________________________________ResponsibilitiesPower BI, PowerApps, and Data Engineering?Develop and maintain new and existing Power BI reports.?Develop and maintain PowerApps applications.?Work with SQL databases (table design, view creation, querying, optimization).?Partner with IT to automate processes for the consolidated organization.?Maintain accurate process documentation and technical specifications.?Partner with the Profitability Team to support enhancements and toolsets.?Partner with Business Units to identify and develop enhancements.?Participate in User Acceptance Testing (UAT) for new enhancements.________________________________________?Create Dataset Views aligned to the Business Requirements Document (BRD).?Create Workfiles following approved templates and organizational standards.?Produce polished, high quality visual layouts aligned to BRD expectations.?Apply Row-Level Security (RLS) and support AD group creation as needed.?Ensure all unused elements are cleaned up prior to SIT deployment.?Perform performance optimization on Databricks workfile views.?Update the BRD with technical requirements identified during development.?Conduct unit testing on workfiles prior to QA handoff.?Deploy workfiles from DEV to SIT environments.?Handoff solutions to the Architect for post-SIT deployment activities.?Provide post production and pre AMS support for assigned workfiles.?Participate in AMS knowledge transfer to ensure long-term operational support.________________________________________We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 03, 2026
Three Chopt, VA
|
Mechanical Engineering
|
Perm
|
$110k - $180k (estimate)
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Insight Global is supporting an AEC client in their search for a Senior Mechanical Engineer to join their team. This individual will serve as a senior or lead engineer, taking ownership of mechanical... and HVAC design efforts from early conceptual studies and scope development through detailed design, system selection, and construction documentation.In this role, you?ll partner closely with clients to understand project objectives, validate technical requirements, and help define scopes of work that align with budget, schedule, and performance goals. You?ll act as a trusted technical advisor, guiding HVAC system strategies and mechanical solutions across a wide range of projects.You?ll manage mechanical scopes on both standalone and multi-disciplinary projects, working alongside project managers to ensure work stays aligned with contract fees, schedules, and client expectations. This includes coordinating and communicating mechanical design efforts across disciplines and ensuring seamless integration with architectural, electrical, and other engineering teams.As a senior leader, you?ll oversee and mentor junior mechanical engineers, designers, and commissioning staff?providing technical guidance, conducting quality control reviews, and ensuring designs comply with applicable codes, standards, and internal QA/QC procedures. You?ll be responsible for preparing and reviewing mechanical deliverables, including programming documents, schematic designs, design development packages, and construction documents.The role supports projects through bidding, construction, and close-out phases. You?ll assist with bid reviews and addenda, respond to RFIs, review submittals and shop drawings, participate in site visits, and represent the firm during construction as needed. You?ll also support commissioning efforts by preparing proposals, plans, and reports; conducting project reviews; witnessing pre-functional checks and functional performance testing; and developing O&M and OMSI documentation to ensure systems perform as intended well beyond project completion.Benefits:- 3 weeks PTO- 8 holidays- 100% medical - Performance based bonuses ($0-$20,000 annually) Compensation: $110,000- $180,000 annually. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 11, 2026
Tempe, AZ
|
Customer Service
|
Contract-to-perm
|
$24 - $30 (hourly estimate)
{"JobID":505587,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"Arizona","Zip":"85288","ReferenceID":"DGO-519b8460-ed92-4bb7-a85c-db079c3b64e2","PostedDate":"\/Date(1773265962000)\/","Description":"Insight Global is currently hiring Customer Support Analysts for our client in Tempe, AZ. Our client is a global crypto and Web3 platform. We are seeking a detail-oriented, proactive Support Agent who excels in email-based customer service and thrives in a fast-paced environment. This role focuses on high-volume ticket management, fraud-related support, account safety, and issue resolution within the crypto exchange platform. The ideal candidate is highly organized, customer-first, and capable of identifying risks, gathering case details, and escalating issues appropriately. Core Support Operations:-Manage approximately 40 email tickets per day-Provide clear, timely, and accurate responses through Zendesk.-Handle general inquiries related to the platform and user accounts.Fraud, Safety, and Risk Support:-Investigate account restrictions, fraud activity, and suspicious crypto transfers.-Identify potential scams or compromised accounts (fraud expertise not required, but strong judgment is essential).-Gather details to support fraud claims and escalation workflows.-Monitor ?urgent? or ?account compromised? channels and freeze accounts when necessary to protect users.Financial Operations-Support FIAT-related issues including:? Bank transfers? Troubleshooting linked bank accounts? Understanding deposit/withdrawal flows-Provide foundational support for crypto transfers; crypto knowledge is a major plus.Quality \u0026 Collaboration-Participate in the QA program to maintain high service standards.-Follow documented processes, SOPs, and playbooks; escalate complex issues to senior team members.-Work cross-functionally with Operations, Training, and Leadership to route cases and improve workflows.This is a 6-month contract-to-hire position with an hourly rate of $30/hr depending upon qualifications and shift preference.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Exchange Email Base Support Agent (Overnight Shift)","City":"Tempe","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-3?4 years of experience in customer support, operations, or a client-facing environment (email and live chat support strongly preferred).-Experience managing high-volume ticket queues.-Experience using Zendesk or similar CRM platforms.","Skills":"-Interest in cryptocurrency or blockchain","Industry":"Customer Service","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":30.0000,"SalaryLow":24.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is currently hiring Customer Support Analysts for our client in Tempe, AZ. Our client is a global crypto and Web3 platform. We are seeking a detail-oriented, proactive Support Agent... who excels in email-based customer service and thrives in a fast-paced environment. This role focuses on high-volume ticket management, fraud-related support, account safety, and issue resolution within the crypto exchange platform. The ideal candidate is highly organized, customer-first, and capable of identifying risks, gathering case details, and escalating issues appropriately. Core Support Operations:-Manage approximately 40 email tickets per day-Provide clear, timely, and accurate responses through Zendesk.-Handle general inquiries related to the platform and user accounts.Fraud, Safety, and Risk Support:-Investigate account restrictions, fraud activity, and suspicious crypto transfers.-Identify potential scams or compromised accounts (fraud expertise not required, but strong judgment is essential).-Gather details to support fraud claims and escalation workflows.-Monitor ?urgent? or ?account compromised? channels and freeze accounts when necessary to protect users.Financial Operations-Support FIAT-related issues including:? Bank transfers? Troubleshooting linked bank accounts? Understanding deposit/withdrawal flows-Provide foundational support for crypto transfers; crypto knowledge is a major plus.Quality & Collaboration-Participate in the QA program to maintain high service standards.-Follow documented processes, SOPs, and playbooks; escalate complex issues to senior team members.-Work cross-functionally with Operations, Training, and Leadership to route cases and improve workflows.This is a 6-month contract-to-hire position with an hourly rate of $30/hr depending upon qualifications and shift preference.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 20, 2026
North Greenbush, NY
|
Chemical Engineering
|
Contract
|
$91 - $114 (hourly estimate)
{"JobID":520459,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-73.67,"Longitude":42.73,"Distance":null},"State":"New York","Zip":"12180","ReferenceID":"NYC-daf40742-4849-495b-bc14-453167476c9a","PostedDate":"\/Date(1776685135000)\/","Description":"Insight Global is looking for a Technical Project Manager to join one of our largest pharmaceutical clients onsite 5x/week in Rensselaer, NY. This individual will be joining the Engineering and Automation Project Management team within the Engineering and Automation space to lead multiple mission critical projects across the organization. This candidate will be expected to operate 80% as oversight to projects, applying structures etc. and 20% of the time assisting in tool and technique development to help uplift the PMO, identifying potential gaps and helping to fill said gaps as needed. This individual will be expected to hold high level relationships across the business, run status meetings, hold teams accountable to deliverables, and collaborate closely with Business Analysts, Solution Architects, Automation Engineers, and Application QA. This candidate will need to be able to step in and hit the ground running as they will be a main leader in ensuring the success and execution of a portfolio of high priority projects. The client is ideally looking for someone with proven technical expertise who is also a self-driven, forward-thinking individual who will be able to step in and from time to time and show other members of the org how to execute as needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Technical PM","City":"North Greenbush","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-10+ years of Tech PM experience (or generally senior level technical PM knowledge/experience) -Experience with Project 21 -Pharma/GxP/Life Sciences experience -Proven experience communicating/presenting to stakeholders -Must be self driven and have sharp critical thinking skills ? forward thinking and improvement focused -Engineering concept of SDLCs/experience working with Engineers","Skills":"-Experience with Jira/Atlassian -Engineering background","Industry":"Chemical Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":114.0000,"SalaryLow":91.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is looking for a Technical Project Manager to join one of our largest pharmaceutical clients onsite 5x/week in Rensselaer, NY. This individual will be joining the Engineering and... Automation Project Management team within the Engineering and Automation space to lead multiple mission critical projects across the organization. This candidate will be expected to operate 80% as oversight to projects, applying structures etc. and 20% of the time assisting in tool and technique development to help uplift the PMO, identifying potential gaps and helping to fill said gaps as needed. This individual will be expected to hold high level relationships across the business, run status meetings, hold teams accountable to deliverables, and collaborate closely with Business Analysts, Solution Architects, Automation Engineers, and Application QA. This candidate will need to be able to step in and hit the ground running as they will be a main leader in ensuring the success and execution of a portfolio of high priority projects. The client is ideally looking for someone with proven technical expertise who is also a self-driven, forward-thinking individual who will be able to step in and from time to time and show other members of the org how to execute as needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 28, 2026
Tulsa, OK
|
Engineering (Non IT)
|
Perm
|
$80k - $100k (estimate)
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This Manufacturing Engineer will be responsible for designing, implementing, and reviewing the procedures and equipment involved in the manufacturing process. Essential Functions and... Responsibilities? Conduct studies that determine the most efficient sequence of operations and workflow and recommends methods for maximum utilization of production facilities and personnel? Validate BOMs, work instructions, and other documentation against production and customer requirements? Analyze production processes, methods, and other data to optimize production? Identify opportunities to standardize improvements to machine assembly and apply them to other applicable applications across various machine platforms.? Resolve issues and delays in production using independent judgment and discretion? Collaborate with remote engineering teams to prepare new machines for production release? Aid QA department with process improvement and manufacturing work instruction updates? Create and modify work instructions? Analyze and plan workflow, equipment placement and space requirements to improve manufacturing efficiency, using a lean six-sigma and industrial engineering approach? Assist in design of assembly fixtures and jigs to aid the assembly process? Work closely with vendors for manufacturing fixture and test equipment development? Translate 3-D assembly models and detailed assembly drawings into manufacturing, along with identified CTQ?s (Critical To Quality)? Participate in DFMEA and DFA reviews with design engineering and drive PFMEA, particularly for new products and significant design changes? Balance multiple projects concurrently? Execute implementation of engineering changes into production? Domestic travel will be required periodicallyWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.