Job Search Results for QA

POSITION OVERVIEW:The Customer Service department?s Quality Assurance (QA) Contractor is responsible for evaluating recorded customer service and mechanical claim phone calls to ensure phone agents... More are following established procedures and delivering high-quality customer service. The job includes reviewing both audio and screen recordings to verify that conversations and system interactions align with our department goals. The ideal candidate will have strong attention to detail, technical aptitude, and a collaborative mindset. Reliability and openness to feedback are critical, especially during onboarding and calibration periods.KEY RESPONSIBILITIES:? Conduct quality reviews of recorded phone calls and onscreen activities for both Customer Service and Mechanical Claims agents.? Assess agent performance based on process adherence, information accuracy, and customer service standards.? Document findings using established QA scorecards and feedback methods.? Participate in QA team calibration sessions to ensure scoring consistency.? Meet and maintain all work productivity expectations and quotas both in-office and remotely.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Lead SailPoint Engineer / Architect to take ownership of a growing Identity Governance & Administration (IGA) platform built on SailPoint IdentityIQ. This individual will act as the... More technical SME and decision-maker, driving the platform forward from a developing state to a mature, scalable solution.This role is a hands-on technical leader position?blending deep SailPoint development expertise with architectural guidance. The ideal candidate has experience stabilizing and enhancing complex IdentityIQ environments, leading cross-functional efforts, and setting long-term direction for identity platforms.This individual will play a critical role in guiding platform strategy, standardizing environments, influencing system design, and supporting upcoming enterprise initiatives, including a large-scale HR system transformation. Responsibilities-Act as the technical owner and SME for the SailPoint IdentityIQ platform-Lead and influence architectural decisions and platform direction-Provide hands-on development support including: -Rule development (Beanshell) -Workflow configuration and optimization -Integration enhancements-Drive platform maturity initiatives, including: -Standardizing Dev, QA, and Production environments -Improving stability and scalability of the implementation-Lead efforts to enhance infrastructure and environment consistency-Guide the integration of SailPoint across multiple domains and enterprise systems-Partner with internal stakeholders to define and execute enhancement projects-Provide oversight and direction to: -Internal SailPoint developers and analysts -External system integrators and managed service teams-Act as a technical authority during major enterprise initiatives (e.g., HR system transformation), including: -Reviewing high-level designs -Validating integration approaches -Supporting testing strategy and sign-off processes-Mentor and elevate the existing team by establishing best practices and standards-Define and drive the long-term roadmap and evolution of the SailPoint platformWhat Success Looks Like-The SailPoint platform becomes more stable, standardized, and scalable-Environments (Dev/QA/Prod) are consistent and properly structured-The team is aligned under clear technical direction and best practices-Integration efforts are well-architected and future-ready-The organization has a clear roadmap for IGA maturity and growthWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Project Execution - Vegetation Management and Software Integration Lead will serve as an owner?s representative Project Manager supporting utility Vegetation Management (VM) operations and a... More major software integration initiative for one of our top utility clients. This role is execution-focused, with no direct reports, and is responsible for facilitating delivery across operations, IT, vendors, and back-office teams to ensure schedule adherence, data accuracy, and vendor compliance. The position supports an enterprise effort to consolidate multiple vegetation management platforms into a single integrated solution, improving forecasting, cost analytics, QA/QC, and execution visibility across an end-to-end VM portfolio. 75/hrProject & Execution Leadership? Act as the Project Execution Lead / Owner?s PM for VM execution and software integration efforts? Track milestones, delivery dates, risks, and dependencies across Operations, CCM, IT, and vendors? Own execution accountability in a highly manual, data-heavy portfolio transitioning to a unified platformVegetation Management Operations? Provide hands-on support for utility vegetation management clearing programs? Facilitate field verification and validation, ensuring alignment between field work, system data, and reporting? Support compliance tracking and operational QA/QCSoftware Integration & IT Facilitation? Support end-to-end integration of multiple VM systems into a consolidated platform (e.g., AI-enabled VM dashboards)? Serve as a liaison between business, operations, and IT teams? Support testing, data validation, cutover planning, and go-live readinessVendor & Stakeholder Coordination? Help ensure vendor compliance with scope, timelines, and data/reporting requirements? Own working relationships with software vendors and execution partners? Drive issue resolution and delivery follow-throughFinancials, Forecasting & Analytics? Support forecasting, cost analytics, and reporting across the VM portfolio? Ensure accurate direct-charge alignment and financial data integrity? Coordinate with finance and operations on data reconciliationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a highly skilled and motivated QA / Automation Engineer to join our Workload Automation team, supporting the CA 7 Workload Automation product for a leading client in Plano,... More TX. CA 7 Workload Automation is a highly scalable, fully integrated workload automation solution that allows you to define and execute workloads and manage service-level agreements (SLAs) across the enterprise. Through a single point of control, CA 7 Workload Automation enables you to distribute or centralize job submissions according to business relevance, helping your team efficiently manage the performance and availability of cross-platform and ERP applications. CA 7 Workload Automation is evolving to support modern mainframe DevOps practices through deeper CI/CD integration, enhanced APIs, and improved developer experience. The product is also investing in intelligent analysis, expanded automation capabilities, and tighter integration with the broader Workload Automation ecosystem to enable more proactive, shift-left validation and faster feedback loopsThis role focuses on building and enhancing automation frameworks, ensuring high product quality, and driving continuous improvement in testing practices. This is an excellent opportunity for someone with strong automation expertise who has experience in mainframe environments or is eager to learn and grow in this spaceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring a Senior Quality Assurance Engineer for a large consulting company. This role will sit fully remote in India.Day-to-Day-Lead quality assurance efforts for complex software... More and AI-powered systems, ensuring reliability and release readiness-Design, build, and maintain automated test frameworks using Python and Robot Framework across APIs, UI, backend services, and data pipelines-Integrate automated test suites into CI/CD pipelines to support continuous delivery-Execute functional, performance, exploratory, and regression testing-Validate AI and LLM-driven systems, including non-deterministic outputs and partial or incomplete responses-Collaborate closely with engineering and product teams to define quality strategies, success metrics, and release criteria-Debug and resolve complex QA issues, including AI/LLM-specific challenges-Provide hands-on contributions to stabilize releases under tight timelinesCompensation: $12/hr to $16/hr. Exact compensation may vary based on several factors, including skills, experience, and educationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are looking for a Data Analyst to support reporting, automation, and fulfillment activities across customer journeys and mutual fund processes, with a strong focus on the Canadian business. This... More role will play a key part in automating manual reporting and fulfillment steps, improving data quality through strong QA practices, and supporting ongoing reporting needs as processes transition to a more automated operating model. The analyst will work extensively with SAS, SQL, and Salesforce, contributing to journey reporting, mutual fund fulfillment, and technical documentation across the team?s data and analytics stack. "We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position." Key ResponsibilitiesAutomate reports and fulfillment processes, reducing manual steps across journey and mutual fund workflowsBuild, enhance, and maintain reporting using SAS, SQL, and Salesforce data sourcesSupport journey reporting, including Journey Builder technical specifications and fulfillment reportingPerform strong QA on data, reports, and automated processes to ensure accuracy and reliabilityDevelop and maintain dashboards and visualizations (BB Visualizer, TD Visualizer, PowerBI, Tableau as applicable)Document data flows, technical specifications, and reporting logic in ConfluenceSupport ongoing reporting during the transition of mutual fund reporting and automation into the OLB processCollaborate with journey teams on technology stack documentation and reporting requirementsExtensively support Canadian journey initiatives and mutual fund carry processesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day to Day:The purpose of Quality Control Associate is to update and coordinate the planning, implementation, and supervision of the quality control plan. This includes working with employees as well... More as outside agencies or consultants involved in inspections and testing. This is a Commercial Data Center site.QualificationsExperience with L1-L5 Commissioning + Punchlists + NETA ReportsOSHA-10 certification1 years of data center construction experience highly preferred; Required to have recent QA/QC experienceMotivated self-starter familiar with the QC process including developing a site-specific QC Program and establishing the 4 phases of controlExperience with documentation in a software-Bluebeam/Procore/CX Alloy or something similarAbility to communicate effectively with the Project Team and our clients.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Material Scientist (OT) will execute and optimize internal gelation sol-gel processes to consistently produce high-quality TRISO fuel, focusing on process repeatability and production... More performance. Responsibilities include designing experiments, monitoring process performance through characterization techniques, improving product quality tracking, and collaborating with engineering teams to ensure equipment alignment and successful commissioning. The role requires strong expertise in sol-gel chemistry, reaction kinetics, and material characterization, along with demonstrated experience in process execution and quality evaluation in manufacturing or experimental environments. Candidates should have nuclear fuel R&D or manufacturing experience, knowledge of QA standards, and a bachelor?s or master?s degree in Chemical Engineering, Materials Science, or a related field, with a minimum of eight years of experience and strong communication and multitasking abilities. This is on-site 5 days a week. Salary ranges based on experience 80K-125K.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is searching for a senior QA Engineer focused on driving high quality digital product delivery. The position leads testing strategy, automation quality, and cross team collaboration to... More support scalable, reliable consumer facing features. Responsibilities include planning test schedules, defining testing standards, and guiding Quality Engineers to ensure strong release quality. The role partners closely with engineering, product, and design teams to build effective automated tests, troubleshoot issues, and deliver seamless customer experiences. As a QA Engineer, you will be joining the Retail Engineering and Delivery team who is responsible for engineering and deploying solutions across a vast network of retail stores.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Director of Systems Quality Engineering is responsible for defining and executing the global quality strategy for all hardware products across the Hardware Engineering organization, including... More Mechanical, Hydraulic, Electrical, Electronics, and Embedded Software (Firmware) disciplines. This role provides enterprise leadership for product quality, reliability, verification, and validation across the full product lifecycle ? from concept development through production launch and field deployment.The Director leads a globally distributed Quality Assurance and System Validation organization and is accountable for establishing scalable quality frameworks, governance models, and testing architectures that enable predictable product performance, accelerated innovation, and reduced lifecycle risk.This position plays a critical leadership role in shaping product architecture decisions, influencing cross-functional engineering strategy, and driving organizational transformation toward best-in-class quality maturity. The Director partners closely with Engineering, Product Management, Operations, Manufacturing, Supplier Quality, and Customer Support to ensure alignment between product requirements, validation rigor, release readiness, and field performance.The ideal candidate combines deep systems engineering knowledge with executive-level leadership capability, strong business acumen, and a demonstrated track record of building high-performing global organizations. This leader will champion a culture of quality ownership, technical excellence, accountability, and continuous improvement across the enterprise.Position Responsibilities:? Define and execute the long-term System Quality and Validation strategy aligned with business objectives and product roadmaps.? Establish enterprise quality governance, release readiness criteria, and lifecycle quality gates across product development.? Serve as the executive voice of product quality, reliability, and risk management.? Influence product architecture decisions to improve robustness, manufacturability, and serviceability.? Partner with Manufacturing and Supplier Quality to ensure end-to-end quality alignment from design through production.? Own the end-to-end Quality Assurance strategy for all Hardware Engineering disciplines, including Mechanical, Hydraulic, Electrical, Electronics, and Firmware.? Establish and manage product/component testing and system testing processes across all hardware platforms and product lines.? Lead a QA organization, ensuring consistent methods, communication, tooling, and execution across all regions.? Collaborate closely with Software QA teams to align functional test plans, system integration testing, regression coverage, and release readiness activities.? Develop and implement QA best practices, standard operating procedures, and quality improvement methodologies across the engineering organization.? Drive the creation, adoption, and continuous enhancement of automated testing frameworks to support repeatable, high-quality releases.? Oversee development of test plans, test protocols, verification methodologies, acceptance criteria, and quality metrics.? Implement robust defect tracking systems, quality dashboards, KPIs, and root cause analysis processes that provide visibility across the product lifecycle.? Ensure timely identification, analysis, and mitigation of system-level issues related to electrical, mechanical, firmware, and hydraulic integration.? Build organizational capabilities in automation, reliability engineering, data analytics, and system validation.? Partner with Product Management, Engineering, Operations, and Customer Support to address field issues, understand customer requirements, and drive systemic improvements.? Ensure that testing practices and documentation comply with applicable safety, regulatory, and certification requirements.? Provide leadership in cross-functional design and architecture reviews, representing the voice of quality and risk reduction.? Demonstrate strong leadership qualities including data-driven decision-making, strategic thinking, and a systematic approach to problem solving.? Lead digital transformation initiatives including test automation, data platforms, simulation, and model-based validation.? Benchmark industry best practices and introduce advanced quality methodologies.? Own the System Quality budget, resource planning, and investment prioritization.? Drive cost of quality reduction initiatives and improve lifecycle profitability through early defect detection.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less