Job Search Results for Customer Service

Remote Software Engineer

Insight Global is seeking a remote Software Engineer to join a team of software developers providing support services for a large government customer. This role is focused on modern software... More development, including cloud-native architecture, microservices, and AI-enabled application development. This person should have strong experience in Java, python, and modern backend development. This person will need to be able to obtain a top secret clearance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Account Executive

The Account Executive role focuses on helping enterprise organizations accelerate software development and delivery through Jenkins and DevOps solutions. This position is responsible for building... More trusted relationships with engineers and senior IT/business leaders, managing a high value sales pipeline, and driving growth across named accounts and top prospects. The AE will demonstrate product offerings, qualify opportunities using MEDDPICC, and collaborate closely with partners such as AWS, GCP, and Regional SIs to expand adoption and deliver measurable customer outcomes.If you feel this role could be a fit, apply today!We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote SAP Asset Accounting Functional Analyst

An employer is searching for SAP Asset Accounting (AA) Functional Analyst supporting the modernization and transformation of a large portfolio of enterprise business solutions used by a government... More customer. The candidate will be part of a team where complex problem solving, and communication skills are critical to success.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

REMOTE (Kentucky)- Tax Analyst

A client is seeking an entry level Tax Analyst for a contract position that can sit remotely in Kentucky. This individual will join the Tax and Credit team within the organization and assist with... More migration efforts to a new tax software. The client is moving from SAP 4hana to Vertex O Series and needs assistance with the manual migration process of moving customer exemptions into the new system. The client is looking for a candidate who is highly organized, detail oriented with strong Excel skills. This project also is aiming to be completed by November.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

DevSecOps Engineer - INTL India

We are seeking a Senior DevSecOps Engineer to help design, build, and mature an enterprise DevSecOps capability within a complex and evolving environment. This individual will play a hands-on... More role?building standardized CI/CD frameworks, embedding security into the development lifecycle, and coaching developers while actively contributing code and delivery work. This a high-impact role for someone who thrives in ambiguity, values customer feedback, and can drive adoption through strong change management.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Enterprise Sales Executive - Western U.S.

A client of Insight Global is seeking a results-driven Enterprise Sales Executive to drive new business and expand strategic accounts across the Western United States. This role is responsible for... More owning the full sales cycle, engaging senior decision-makers, and delivering enterprise technology solutions that align to customer business outcomes. The ideal candidate thrives in complex sales environments and excels at building long-term executive relationships.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

.NET Engineer, eCommerce

- Build and maintain backend services and APIs supporting customer-facing digital experiences- Integrate backend services with Sitecore-driven experiences, enabling content-driven and configurable... More experiences across the platform- Design stable API contracts with clear versioning, backward compatibility, and predictable behavior- Build cloud-native services on Azure or other major cloud platforms, with attention to observability, resiliency, and performance- Drive technical design discussions, code reviews, and continuous improvement of development practices- Own quality end-to-end through automated testing and the right level of code coverage - Use modern AI-assisted development tools responsibly to improve productivity, code quality, and developer velocityWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

GCP Platform Administrator - INTL - India (14248ed4)

A Fortune 50 client is seeking a skilled and experienced GCP Platform Administrator to join their Enterprise Data Analytics Platform team. As a GCP Platform Administrator, you will be responsible for... More managing and maintaining our Google Cloud Platform infrastructure, ensuring the availability, scalability, and security of our cloud-based systems and services both IaaS and PaaS services. Your primary focus will be on deploying, configuring, and monitoring GCP resources, optimizing performance, and providing technical support to internal teams. You will play a critical role in ensuring the smooth operation of our cloud infrastructure and enabling seamless cloud-based solutions. This role is 100% remote in India, however candidates mut be willing to work between the hours of 1PM IST 10PM IST.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

REMOTE Machine Learning Engineer

Insight Global is looking for a Machine Learning Engineer to help lead the design, development, and deployment of scalable machine learning models that power business decisions across this company?s... More enterprise. This role combines technical depth in ML/AI with a strong understanding of business domains such as Sales, Service, Finance, Order Fulfillment, and Supply Chain. You will collaborate closely with Data Scientists, Data Engineers, and business partners to build production-ready solutions that drive measurable impact.Responsibilities:Machine Learning Development & Deployment-Design and implement supervised and unsupervised models for predictive analytics, including churn prediction, demand forecasting, renewal risk scoring, and cross-sell/upsell opportunity identification.-Translate business problems into ML frameworks and production solutions that improve efficiency, revenue, or customer experience.-Build, optimize, and maintain ML pipelines using tools such as MLflow, Airflow, or Kubeflow.Cross-Functional ML Use Cases-Partner with teams across Sales (e.g., lead scoring, next-best action), Customer Service (e.g., case deflection, sentiment analysis), Finance (e.g., revenue forecasting, fraud detection), Supply Chain (e.g., inventory optimization, ETA prediction), and Order Fulfillment (e.g., delivery risk modeling) to define impactful ML use cases.-Develop domain-specific models and continuously improve them using feedback loops and real-world performance data.Model Governance and MLOps-Ensure robust model monitoring, versioning, and retraining strategies to keep models reliable in dynamic environments.-Work closely with DevOps and Data Engineering teams to automate deployment, CI/CD workflows, and cloud-native ML infrastructure (AWS/GCP/Azure).Data Engineering and Feature Architecture-Collaborate with data engineers to define feature stores, data quality checks, and model-ready datasets on platforms like Snowflake or Databricks.-Perform feature selection, transformation, and engineering aligned with each domain?s business logic.Communication & Stakeholder Collaboration-Present technical insights and model results to business and executive stakeholders in a clear, actionable format.-Work with Product Owners and Program Managers to scope, prioritize, and plan delivery of ML projects.This will be a contract to hire opportunity, with the ability to sit remotely anywhere in the US.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

REMOTE Machine Learning Engineer

Insight Global is looking for a Machine Learning Engineer to help lead the design, development, and deployment of scalable machine learning models that power business decisions across this company?s... More enterprise. This role combines technical depth in ML/AI with a strong understanding of business domains such as Sales, Service, Finance, Order Fulfillment, and Supply Chain. You will collaborate closely with Data Scientists, Data Engineers, and business partners to build production-ready solutions that drive measurable impact.Responsibilities:Machine Learning Development & Deployment-Design and implement supervised and unsupervised models for predictive analytics, including churn prediction, demand forecasting, renewal risk scoring, and cross-sell/upsell opportunity identification.-Translate business problems into ML frameworks and production solutions that improve efficiency, revenue, or customer experience.-Build, optimize, and maintain ML pipelines using tools such as MLflow, Airflow, or Kubeflow.Cross-Functional ML Use Cases-Partner with teams across Sales (e.g., lead scoring, next-best action), Customer Service (e.g., case deflection, sentiment analysis), Finance (e.g., revenue forecasting, fraud detection), Supply Chain (e.g., inventory optimization, ETA prediction), and Order Fulfillment (e.g., delivery risk modeling) to define impactful ML use cases.-Develop domain-specific models and continuously improve them using feedback loops and real-world performance data.Model Governance and MLOps-Ensure robust model monitoring, versioning, and retraining strategies to keep models reliable in dynamic environments.-Work closely with DevOps and Data Engineering teams to automate deployment, CI/CD workflows, and cloud-native ML infrastructure (AWS/GCP/Azure).Data Engineering and Feature Architecture-Collaborate with data engineers to define feature stores, data quality checks, and model-ready datasets on platforms like Snowflake or Databricks.-Perform feature selection, transformation, and engineering aligned with each domain?s business logic.Communication & Stakeholder Collaboration-Present technical insights and model results to business and executive stakeholders in a clear, actionable format.-Work with Product Owners and Program Managers to scope, prioritize, and plan delivery of ML projects.This will be a contract to hire opportunity, with the ability to sit remotely anywhere in the US.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less