Job Search Results for analyst

Senior Business Systems Analyst Contact Centre

Insight Global is hiring a Senior Business Systems Analyst for a leading financial services organization in the GTA supporting a major contact centre transformation.This role supports the migration... More from legacy contact centre platforms (e.g., Genesys) to Amazon Connect. The BSA will partner with business, operations, and technology teams to gather requirements and support end-to-end delivery within a banking environment.Key ResponsibilitiesLead requirements gathering for contact centre initiativesSupport migration from legacy contact centre systems to Amazon ConnectDocument business, functional, draft requirements and user stories Partner with technical teams through delivery, testing, and go-liveSupport stakeholder communications across business and ITWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr. Data Analyst ? INTL Mexico

As a Data Analyst, you will play a crucial role in analyzing and interpreting data to drive business decisions, collaborating with cross-functional teams including Marketing, Pricing, and Data... More Science. You will be responsible for working with relational databases such as Snowflake and using advanced data visualization tools such as Tableau to present actionable insights to stakeholders. Key Responsibilities include: Analyze marketing and pricing data to uncover actionable insights that support business decision-making.Write complex SQL queries to extract, manipulate, and analyze data from relational databases (Snowflake and Databricks preferred).Work closely with marketing and pricing teams to understand business needs and connect the dots between data and business strategies.Partner with data science teams to translate model outputs into business-relevant insights and recommendations.Utilize Tableau to create compelling and informative data visualizations that help communicate key findings to non-technical stakeholders.Collaborate cross-functionally with various teams and present insights to senior stakeholders.Maintain a strong business acumen to ensure alignment with overall business goals.Be self-sufficient and proactive with a "go-getter" mentality while working within a highly collaborative team.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr. AI Business Analyst - REMOTE

Our Healthcare Insurance Client is looking to hire a Sr. AI Business Analyst. This is a remote 1 year work from home contract. This team works on the flagship secure member portal (web and... More mobile).?Demonstrates experience using AI and automation tools (e.g., generative AI assistants, copilot, workflow automation platforms) to improve productivity, analysis, and decision-making?Experience leveraging AI to:oAutomate repetitive tasksoCreate drafts of requirements, reports, or communicationsoAccelerate research and discoveryoSynthesize large datasets or documentationoGenerate insights and summaries?Comfort experimenting with emerging technologies and rapidly adopting new tools and methodologies?Ability to evaluate AI outputs critically for accuracy, bias, and business risk?Strong prompt design and tool orchestration skills (ability to guide AI systems effectively to produce high-quality results)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior Product Data Analyst - REMOTE

Day to Day Responsibilities : The Senior Analyst of Pricing Optimization will build analytical tooling and perform data analysis to support GoodRx?s AI-driven Pricing Optimization function. This... More individual will work closely with data scientists and machine learning engineers to understand the performance of GoodRx?s pricing models and identify areas of weakness, and also communicate directly with leadership regarding the results of experiments. The Senior Analyst will be a key thought partner for the Pricing Optimization team, helping guide the future of AI-based pricing at GoodRx Responsibilities ? Develop tooling to facilitate automated self-service analysis of pricing tests. This will involve writing production-quality python and SQL. ? Perform root cause analyses of experiment performance to identify opportunities for improvement in model performance. ? Communicate complex analyses and recommendations clearly and concisely to stakeholders and leadership. ? Collaborate cross-functionally with data science, product management, and business stakeholders to scope and prioritize analytical workWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Paid Media Analyst - INTL - Brazil

Insight Global is looking for a Paid Media Analyst to partner closely with paid media and performance marketing teams to evaluate campaign performance across paid search, paid social, and other... More digital channels. This role focuses on analyzing spend efficiency, revenue impact, and key performance drivers to inform budget allocation and optimization decisions, while building and maintaining dashboards and visualizations that clearly communicate trends, insights, and recommendations. The analyst will design and run A/B tests and marketing experiments, perform deep-dive and ad-hoc analyses to explain why campaigns are over- or under-performing, and translate complex marketing and sales data into clear, actionable insights for marketers and leadership. This position is hands-on with data?debugging issues, validating results, and improving data reliability?while regularly reading out results, recommending optimizations, and supporting faster iteration and execution across teams.Responsibilities:- Build, analyze, and interpret data across paid search, paid social, and other digital advertising channels- Design and execute marketing experiments to measure incrementality and campaign impact- Deliver recurring performance reporting and dashboards that support data-driven decision-making- Conduct advanced SQL analysis to investigate marketing, sales, and funnel performance- Develop and maintain visualizations using tools such as Tableau, Looker, or similar platforms- Perform hands-on analytics related to SEM payback modeling and paid channel performance- Support campaign optimization through data-backed insights and experimentation results- Collaborate with analytics and marketing partners to improve tooling, dashboards, and workflowsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr. Finance Business System Analyst - INTL India

The Senior Finance Business System Analyst is responsible for providing continuity, stability, and incremental improvement of 6sense?s Finance systems during a maternity leave coverage period. This... More role serves as the primary technology partner for Finance, Accounting, FP&A, and related stakeholders, ensuring effective day to day support, trusted stakeholder engagement, and reliable execution of Finance system requests.This role will operate within an established Finance systems environment, with Sage Intacct as the primary ERP. The Analyst will work closely with Finance business partners to understand functional and technical needs, translate those needs into actionable requirements, and deliver solutions using Agile practices. Given the team of one nature of this function, the ideal candidate is comfortable operating independently, prioritizing work, and engaging directly with both business and technical partners.The role includes an intentional handoff period prior to the incumbent going on leave, as well as a structured transition back upon their return.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sustainability Analyst/Specialist - INTL - BRAZIL

Insight Global is looking for an entry-level Sustainability Analyst / Sustainability Specialist to join our client's growing sustainability function. This role will support a small, highly... More collaborative sustainability team of two and will play a hands-on role in sustainability reporting, environmental impact analysis, and data-driven research initiatives.This is an excellent opportunity for a new graduate with relevant academic or project experience, or an early-career professional (1?3 years of experience) looking to grow their career in corporate sustainability within a global SaaS organization. The role is fully remote within Brazil and requires strong English communication skills due to close collaboration with international stakeholders.Key ResponsibilitiesSupport the completion of company sustainability disclosures, such as S&P Global?s Corporate Sustainability Assessment (CSA), CDP Climate Change, EcoVadis, and others.Research and monitor emerging trends in sustainability reporting and disclosures to help Dayforce maintain compliance and advance maturity across regulatory and voluntary frameworks.Contribute to sustainability initiatives designed to reduce the company?s annual greenhouse gas emissions. This may include analyzing emissions data and supporting programs related to responsible and sustainable sourcing, business travel, software and AI sustainability, and/or event sustainability.Assist in employee engagement efforts to strengthen organizational understanding of and participation in sustainability initiatives.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Marketing Budget & Reporting Analyst

An Insight Global client is seeking a Procurement & Budget Analyst to support the Marketing organization by managing financial planning, procurement workflows, and operational processes. This role is... More responsible for developing and monitoring budgets, tracking expenditures, conducting cost and variance analyses, and ensuring procurement activities align with organizational policies and financial guidelines. This person will also manage day-to-day operational tasks, including reviewing SOW submissions, partnering with requesters on required changes, guiding teams through the PR process, submitting PRs in Oracle, and following up with approvers to keep requests moving. As the primary liaison between Marketing, Sourcing, Procurement, and Finance, you will act as the subject-matter expert on procurement workflows and operational best practices. Success in this role requires strong attention to detail, the ability to manage a high volume of requests, and comfort navigating a fast-moving, startup-like environment. You should be proactive, responsive, and able to extract key information quickly while helping teams stay compliant with processes and timelines. Budgeting & Financial Analysis? Track and reconcile budgets across Marketing teams, ensuring accuracy and alignment with financial plans.? Perform cost, variance, and trend analyses to support decision-making and identify optimization opportunities.? Prepare monthly and quarterly budget summaries, spend forecasts, and financial dashboards.? Analyze vendor spend, contract terms, and category-level expenditures to support sourcing strategies.? Support annual and quarterly planning cycles with data, insights, and documentation.Procurement & Process Management? Review SOW submissions for completeness, accuracy, and compliance with procurement requirements.? Guide requesters through the PR process and ensure all required documentation is in place.? Submit PRs in Oracle and follow up with approvers to ensure timely progression.? Ensure compliance with procurement policies, documentation standards, and audit requirements.? Partner with Sourcing on vendor negotiations, renewals, and contract updates.Operational Support? Maintain documentation of procurement processes, templates, and best practices.? Identify opportunities to streamline workflows and improve operational efficiency.? Support vendor onboarding, contract tracking, and invoice resolution as needed.? Assist with process improvements related to budgeting, procurement, and cross-functional coordination.Cross-Functional Collaboration? Work closely with Marketing leadership to understand financial needs and upcoming initiatives.? Serve as the operational bridge between Marketing, Sourcing, Procurement, and Finance.? Communicate clearly and proactively with stakeholders to keep processes moving and ensure alignment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Technical Support Analyst

We are looking for two strong Technical Support Analyst to join a Service Desk team - one shift will be 9-6PM CST and another 10-7PM CST. This role supports a globally recognized, full-service law... More firm known for handling high-stakes litigation, complex transactions, regulatory matters, and cross-border disputes for leading companies and financial institutions. With a strong footprint across major U.S. legal markets and key international hubs in Europe and South America, the firm operates at the intersection of law, business, and global commerce. Its practices are consistently top-ranked by Chambers, The Legal 500, Benchmark Litigation, and Lawdragon, with attorneys frequently recognized among the leading litigators and dealmakers worldwide?making it an ideal environment for professionals who want exposure to sophisticated matters, elite legal talent, and work that truly moves the needle.This role can sit remotely near Chicago, IL, New York, NY, Washington, DC, Los Angeles, CA, San Francisco, CA, Silicon Valley (Redwood City), CA, Dallas, TX, Houston, TX, Miami, FL, and Charlotte, NC. The role will be mostly remote, with the occasional in office meeting. The shifts will be Monday - Fridays. The role will provide technical support and service with a high degree of customer service, technical expertise, and primary understanding of the law firm environment and associated applications. Ensure customer satisfaction with services rendered.Key ResponsibilitiesServe as the first point of contact for Information Services support via MS Teams telephony and email, delivering a high-quality customer experience.Troubleshoot and resolve hardware and software issues across Microsoft 365, remote connectivity, networking, security, mobile devices (Intune), iManage, Adobe, and related applications.Use advanced troubleshooting techniques, including remote access, to diagnose issues, identify root causes, and implement effective solutions.Communicate clearly and professionally with both technical and non-technical users; provide timely updates and thorough documentation.Achieve service targets, including 85% first-contact resolution (FCR).Manage and resolve assigned tickets within the incident tracking system, ensuring accurate records and knowledge documentation.Identify recurring issues and trends; proactively recommend improvements or training opportunities.Participate in team training, knowledge sharing, project work, and provide backup support as needed.Support new technology rollouts by assisting and training end users.Compensation:$18-20/hr.Exact compensation may vary based on several factors, including location, skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote NOC Analyst - Day Shift

We are seeking a NOC Analyst to provide 24/7 monitoring and incident response for mission-critical healthcare SaaS platforms supporting federal CMS programs. This role is the first line of defense... More for production systems, responsible for detecting issues, executing runbooks, and escalating when needed to ensure platform stability and customer satisfaction. The ideal candidate has strong technical troubleshooting skills, experience with monitoring and observability tools, and the ability to work effectively in a follow-the-sun operations model with global teams. Key Responsibilities ?Monitor production systems 24/7 using observability platforms (DataDog & PagerDuty) to detect anomalies, alerts, and incidents ?Respond to incidents within SLA, perform initial triage, execute runbooks, and engage on-call engineers when necessary ?Log and manage incidents in ITSM platforms (Jira Service Management, ServiceNow) with accurate categorization, priority, and documentation ?Execute documented runbooks for common issues (application restarts, health checks, certificate renewals) ?Familiarity with remote access methods such as SSH, CLI-based VM management and AWS console, along with support and management of containerized environments (Docker/Kubernetes) ?Perform health checks and proactive monitoring to identify degradation before customer impact ?Coordinate with engineering, SRE, and service delivery teams during major incidents and change windows ?Maintain shift handoff documentation and participate in daily operational standup meetings ?Escalate incidents appropriately based on severity, customer impact, and technical complexity ?Document known errors, workarounds, and lessons learned to improve operational knowledge baseWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less