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Jun 16, 2025

New York, NY

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Designer

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Contract

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$38 - $48 (hourly estimate)

{"JobID":420186,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-73.974,"Longitude":40.7178181818182,"Distance":null},"State":"New York","Zip":"10007","ReferenceID":"NNJ-788632","PostedDate":"\/Date(1750065337000)\/","Description":"Insight Global is seeking a Rapid UX Researcher to join a customer facing insights and design team. This role can be fully remote within the EST. Through quick one week sprints candidates will drive transformation within design by contributing insights and research outcomes. On a day to day basis you will partner with experience design teams across multiple digital products, as well as a Research Manager and another Rapid researcher. Candidates will be taking in a brief, building out a test plan, execute on the research within the one week sprint and then deliver insights in the form of a report to review with stakeholders. Being able to work within an Agile and Design Sprint environment is important for the quick turnaround. Candidates will do moderated and unmoderated user interviews, some survey and journey work, as well as defining and planning the research approach and methodologies in context of project scope and timeline. Being able to refine research along the way is also pivotal to the role,We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Rapid UX Researcher - Digital Products","City":"New York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"3+ years of experience with Rapid ResearchAgile Environment, Design Sprint environment Hands on with Moderated and unmoderated user interviews Knowledge of research surveys and usability testing Ability to take in a brief and build out a test plan Consumer facing or digital products experience Experience putting research insights into a report and presenting to stakeholdersPortfolio examples of rapid research sprints","Skills":"","Industry":"Designer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":48.0000,"SalaryLow":38.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a Rapid UX Researcher to join a customer facing insights and design team. This role can be fully remote within the EST. Through quick one week sprints candidates will drive... transformation within design by contributing insights and research outcomes. On a day to day basis you will partner with experience design teams across multiple digital products, as well as a Research Manager and another Rapid researcher. Candidates will be taking in a brief, building out a test plan, execute on the research within the one week sprint and then deliver insights in the form of a report to review with stakeholders. Being able to work within an Agile and Design Sprint environment is important for the quick turnaround. Candidates will do moderated and unmoderated user interviews, some survey and journey work, as well as defining and planning the research approach and methodologies in context of project scope and timeline. Being able to refine research along the way is also pivotal to the role,We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 29, 2025

Philadelphia, PA

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Designer

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Contract,Perm Possible

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$44 - $55 (hourly estimate)

{"JobID":417788,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-75.1475454545455,"Longitude":39.9566363636364,"Distance":null},"State":"Pennsylvania","Zip":"19103","ReferenceID":"PHL-785342","PostedDate":"\/Date(1748510150000)\/","Description":"As a Senior Accessibility Specialist, youll be part of a 7-person team supporting global digital accessibility initiatives. Youll work closely with product teams to ensure digital experiences meet WCAG standards, especially as the team expands into the UK and EU regions. Your mornings will be focused on independent auditing and documentation, while afternoons will involve cross-functional meetings and collaboration. Youll guide teams through accessibility best practices across the full software development lifecycledesign, development, testingand help integrate accessibility into their workflows. Youll also be responsible for producing accessibility audits, authoring ACRs, and recommending compliant design/code solutions. This role is ideal for someone who is proactive, detail-oriented, and passionate about inclusive design.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"REMOTE Senior Accessibility Specialist","City":"Philadelphia","ExpirationDate":null,"PriorityOrder":0,"Requirements":"3+ years of experience as an Accessibility Specialist with the ability to work independentlyProven experience authoring VPATs/ACRs for enterprise web applications (WCAG 2.1 or 2.2)Strong understanding of WCAG 2.2 techniques for websitesExperience working within Agile product squadsProficient with accessibility testing tools such as WAVE, aXe, Microsoft Insights, Color Contrast Analyzer, etc.Skilled in using screen readers including JAWS, NVDA, VoiceOver, etc.","Skills":"Experience with mobile app accessibility techniquesIAAP Certifications (CPWA, CPACC, WAS) or US DHS 508 Trusted Tester CertificationAcademic or professional background in Digital Accessibility, UX/UI, Digital Design, or Software EngineeringFamiliarity with UI design patterns including SPAs, RIAs, and AI/chatbot interfaces","Industry":"Designer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":55.0000,"SalaryLow":44.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

As a Senior Accessibility Specialist, youll be part of a 7-person team supporting global digital accessibility initiatives. Youll work closely with product teams to ensure digital experiences meet... WCAG standards, especially as the team expands into the UK and EU regions. Your mornings will be focused on independent auditing and documentation, while afternoons will involve cross-functional meetings and collaboration. Youll guide teams through accessibility best practices across the full software development lifecycledesign, development, testingand help integrate accessibility into their workflows. Youll also be responsible for producing accessibility audits, authoring ACRs, and recommending compliant design/code solutions. This role is ideal for someone who is proactive, detail-oriented, and passionate about inclusive design.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 28, 2025

Raleigh, NC

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Designer

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Contract-to-perm

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$48 - $60 (hourly estimate)

{"JobID":417713,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-78.6258181818182,"Longitude":35.8218181818182,"Distance":null},"State":"North Carolina","Zip":"27606","ReferenceID":"RAL-785206","PostedDate":"\/Date(1748452573000)\/","Description":"Lead UX research projects to understand user behaviors, needs, and motivations Develop research strategies aligned with product and design goals Apply a range of qualitative and quantitative research methodologies Analyze research findings and provide actionable insights for product teams Collaborate with UX Designers, Product Managers, and Engineers to enhance user experience Present research insights to stakeholders and influence business decisions Identify opportunities for UX improvements through competitor analysis and market trends Mentor junior UX researchers and foster a culture of research excellenceWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Senior UX Researcher","City":"Raleigh","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Strong expertise in UX research methodologies (Qualitative and Qualitative) Strong experience with exploratory discovery research (Trying to better understand user needs and the whole problem space) 6-8 years of experience as a UX Researcher or User Researcher Ability to analyze complex data and translate findings into actionable recommendations Strong communication skills to influence stakeholders across different business levels Proven experience with conducting research in a B2B product setting is highly desirable","Skills":"AI knowledge and experience using AI Strong quantitative and problem-solving skillsThinking outside the box","Industry":"Designer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":60.0000,"SalaryLow":48.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Lead UX research projects to understand user behaviors, needs, and motivations Develop research strategies aligned with product and design goals Apply a range of qualitative and quantitative research... methodologies Analyze research findings and provide actionable insights for product teams Collaborate with UX Designers, Product Managers, and Engineers to enhance user experience Present research insights to stakeholders and influence business decisions Identify opportunities for UX improvements through competitor analysis and market trends Mentor junior UX researchers and foster a culture of research excellenceWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 12, 2025

Los Angeles, CA

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Designer

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Contract

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$50 - $63 (hourly estimate)

{"JobID":415506,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-118.421727272727,"Longitude":33.9717272727273,"Distance":null},"State":"California","Zip":"90094","ReferenceID":"LAX-782069","PostedDate":"\/Date(1747080969000)\/","Description":"A Technical Artist is the key bridge between artists and engineers, and we\u0027re seeking a passionate team member to closely work with a multidisciplinary team to develop cutting-edge technology that shapes the future of Avatars in social platforms such as Horizon World. You\u0027ll have the opportunity to push the boundaries of what\u0027s possible in the world of Avatars platform across MR and Mobile, with a focus on revolutionizing Avatar animation systems.This journey promises innovation, creativity, and the opportunity to impact billions of users, shaping the future of Avatars in social platforms.Technical Artist, Reality Labs Responsibilities: Partner closely with Art, Design, and Engineering teams to define, develop and maintain Avatars animation systems and pipeline technologies (e.g. state machines, behavior trees, physics-based animations) Implement runtime logic within complex real-time environments, balancing performance limitations with creative vision Optimize systems for performance, sharing best practices with cross-functional partners Diagnose and fix bugs, and quickly resolve issues with cross-functional leadsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Technical Animator","City":"Los Angeles","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Demonstrated expertise at understanding inner workings of a real-time game engine (Unity, Unreal, etc) Experience with Python, cplusplus in complex real-time 3D applications and game engines Experience with game/real-time profiling and optimization techniques Portfolio showcasing character rigging experience in a DCC (e.g. Maya) Experience working with version control systems (Git, Perforce, etc.) Problem-solving skills understanding the underlying technology and tools necessary to power an advanced avatar system Experience shipping products with stringent runtime performance constraints, such as complex mobile or 3D applications or games Experience working in a multidisciplinary environment solving complex problems Experience communicating across team members including engineers and artists","Skills":"Proven track record for developing animation systems and pipelines Knowledge of emerging technologies, including VR/MR, Avatar Tracking, USD, AI Experience optimizing for large scale games Experience with JS, React","Industry":"Designer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":63.0000,"SalaryLow":50.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A Technical Artist is the key bridge between artists and engineers, and we're seeking a passionate team member to closely work with a multidisciplinary team to develop cutting-edge technology that... shapes the future of Avatars in social platforms such as Horizon World. You'll have the opportunity to push the boundaries of what's possible in the world of Avatars platform across MR and Mobile, with a focus on revolutionizing Avatar animation systems.This journey promises innovation, creativity, and the opportunity to impact billions of users, shaping the future of Avatars in social platforms.Technical Artist, Reality Labs Responsibilities: Partner closely with Art, Design, and Engineering teams to define, develop and maintain Avatars animation systems and pipeline technologies (e.g. state machines, behavior trees, physics-based animations) Implement runtime logic within complex real-time environments, balancing performance limitations with creative vision Optimize systems for performance, sharing best practices with cross-functional partners Diagnose and fix bugs, and quickly resolve issues with cross-functional leadsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jun 11, 2025

Menlo Park, CA

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Designer

|

Contract

|

$54 - $68 (hourly estimate)

{"JobID":419678,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-122.158454545455,"Longitude":37.4606363636364,"Distance":null},"State":"California","Zip":"94025","ReferenceID":"SJC-788062","PostedDate":"\/Date(1749647799000)\/","Description":"Insight Global is looking for a Technical Artist to work for one of the world\u0027s leading technology companies. This individual will work with the Reality Labs organization which helps people around the world come together through next generation Augmented, Mixed, and Virtual Reality. We are seeking a dedicated Technical Artist to serve as a crucial link between our artistic and engineering teams. This role involves collaborating closely with a multifaceted, interconnected team dedicated to crafting engaging experiences to demonstrate technology use cases between research and product.Technical Artist ResponsibilitiesPartner closely with the engineering and design teams to develop experiences across a range of devices.Implement runtime logic within a complex real-time environment with performance limitations in mind.Develop broad technical expertise to assist in a wide variety of technical and artistic tasks, including diagnosing and fixing bugs.Quickly solve issues with cross-functional leads.Design, manage and maintain the pipeline of artists workflows.Prototype end-to-end experiences in real-time.Author state-machines, retarget animation, and process animation data.Consistently give and take constructive feedback, direct next steps, and communicate clear goals and outcomes to your team.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Technical Artist IV","City":"Menlo Park","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Unity unreal python Maya blender rigging, motion mapping, motion capture, animation, motion retargetingRuntime behaviors, asset pipelineCharacter animation5+ years of experience developing real-time experiences.Demonstrated expertise with at least one of the following pipelines: Runtime Behaviors, or Asset Pipeline.Experience in content authoring packages (e.g. Maya, Houdini, Blender etc.)Expertise in at least one low-level programming languageExpertise in character animation and motion mappingExpertise working with version control systems (Git, Perforce, etc.), using advanced workflows.Experience collaborating on multi-disciplinary teams.","Skills":"Generative AIMid journeyGame experienceVR, MR and AR experienceKnowledge of emerging AI technologiesExperience with game optimization techniques","Industry":"Designer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":68.0000,"SalaryLow":54.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for a Technical Artist to work for one of the world's leading technology companies. This individual will work with the Reality Labs organization which helps people around... the world come together through next generation Augmented, Mixed, and Virtual Reality. We are seeking a dedicated Technical Artist to serve as a crucial link between our artistic and engineering teams. This role involves collaborating closely with a multifaceted, interconnected team dedicated to crafting engaging experiences to demonstrate technology use cases between research and product.Technical Artist ResponsibilitiesPartner closely with the engineering and design teams to develop experiences across a range of devices.Implement runtime logic within a complex real-time environment with performance limitations in mind.Develop broad technical expertise to assist in a wide variety of technical and artistic tasks, including diagnosing and fixing bugs.Quickly solve issues with cross-functional leads.Design, manage and maintain the pipeline of artists workflows.Prototype end-to-end experiences in real-time.Author state-machines, retarget animation, and process animation data.Consistently give and take constructive feedback, direct next steps, and communicate clear goals and outcomes to your team.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jun 18, 2025

Waltham, MA

|

Business Analysis

|

Contract

|

$38 - $48 (hourly estimate)

{"JobID":420699,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-71.2325636363636,"Longitude":42.4054272727273,"Distance":null},"State":"Massachusetts","Zip":"02451","ReferenceID":"BOS-789644","PostedDate":"\/Date(1750256040000)\/","Description":"Insight Global is seeking a technically seasoned Gainsight Administrator to support and enhance the functionality of our customer success platform. As this role becomes a dedicated position, the successful candidate will step into a system with limited documentation, requiring curiosity, autonomy, and strong problem-solving skills. This position is focused not on new builds, but on sustaining, optimizing, and troubleshooting an existing instance of Gainsight, including supporting active and upcoming projects.Key ResponsibilitiesMaintain and troubleshoot existing Gainsight configurations using the Rules Engine, Data Designer, and other technical elements.Identify and resolve system issues with minimal documentation.Collaborate with cross-functional stakeholders to support customer success initiatives.Participate in knowledge transfer sessions during the onboarding period with the outgoing admin.The pay for this position ranges from 43-48/HR depending on skillset, education and certifications.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Remote Gainsight Administrator","City":"Waltham","ExpirationDate":null,"PriorityOrder":0,"Requirements":"3+ years of hands-on technical Gainsight administration experience (minimum of 1 year required).Proficient in using the Rules Engine, Data Designer, and advanced configuration of Gainsight.Level 3 Gainsight Certification or equivalent technical experienceAble to work EST hours: 8:00 AM 5:00 PM.","Skills":"Background in customer success operations or analytics.Experience supporting SaaS environments.","Industry":"Business Analysis","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":48.0000,"SalaryLow":38.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a technically seasoned Gainsight Administrator to support and enhance the functionality of our customer success platform. As this role becomes a dedicated position, the... successful candidate will step into a system with limited documentation, requiring curiosity, autonomy, and strong problem-solving skills. This position is focused not on new builds, but on sustaining, optimizing, and troubleshooting an existing instance of Gainsight, including supporting active and upcoming projects.Key ResponsibilitiesMaintain and troubleshoot existing Gainsight configurations using the Rules Engine, Data Designer, and other technical elements.Identify and resolve system issues with minimal documentation.Collaborate with cross-functional stakeholders to support customer success initiatives.Participate in knowledge transfer sessions during the onboarding period with the outgoing admin.The pay for this position ranges from 43-48/HR depending on skillset, education and certifications.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

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