Job Search Results for designer
Mar 24, 2026
Santa Monica, CA
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Designer
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Contract
|
$34 - $42 (hourly estimate)
{"JobID":510415,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-118.47,"Longitude":34.02,"Distance":null},"State":"California","Zip":"90404","ReferenceID":"LAX-c5bf7ed8-9eae-486d-a827-0bd477388a9f","PostedDate":"\/Date(1774378064000)\/","Description":"OverviewWe are seeking a contracted Documentation Content Specialist/Graphic Designer to support our Instructional Design team by cleaning up, standardizing, and organizing customer-facing documentation. This role will focus on improving the consistency, usability, and visual quality of existing tools, SOPs, and job aids that currently vary in format, branding, and complexity.This is a remote, short-term engagement supporting onboarding and enablement programs for customer-facing teams (Sales, Customer Support, Academy). Key ResponsibilitiesReview a large set of existing customer-facing documents, including:ToolsSOPsJob aidsIdentify and flag:Outdated or redundant documentationInconsistencies in formatting, structure, and complexityClean up and organize documentation, ensuring clarity, usability, and consistencyStandardize documents to align with brand standards, including:Color palettesImageryLayout and visual consistencyImprove overall presentation and structure across materialsWork closely with the Instructional Design team to support onboarding programs for customer-facing teamsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Graphic Designer/Documentation Specialist","City":"Santa Monica","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Strong experience working with documentation and graphic designHigh attention to detail and strong organizational skillsAbility to interpret and apply brand guidelinesProficiency with:Microsoft Office Suite (PowerPoint, Word, etc.)Adobe tools (PDF editing, light design work)Able to quickly assess document quality and make improvements","Skills":"Experience in:Instructional DesignLearning \u0026 DevelopmentDocumentation managementGraphic or visual design (light)Familiarity with job aids, SOPs, and enablement content","Industry":"Designer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":42.0000,"SalaryLow":33.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
OverviewWe are seeking a contracted Documentation Content Specialist/Graphic Designer to support our Instructional Design team by cleaning up, standardizing, and organizing customer-facing... documentation. This role will focus on improving the consistency, usability, and visual quality of existing tools, SOPs, and job aids that currently vary in format, branding, and complexity.This is a remote, short-term engagement supporting onboarding and enablement programs for customer-facing teams (Sales, Customer Support, Academy). Key ResponsibilitiesReview a large set of existing customer-facing documents, including:ToolsSOPsJob aidsIdentify and flag:Outdated or redundant documentationInconsistencies in formatting, structure, and complexityClean up and organize documentation, ensuring clarity, usability, and consistencyStandardize documents to align with brand standards, including:Color palettesImageryLayout and visual consistencyImprove overall presentation and structure across materialsWork closely with the Instructional Design team to support onboarding programs for customer-facing teamsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 26, 2026
Alpharetta, GA
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Designer
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Perm
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$88k - $110k (estimate)
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We are seeking a Product Designer with a strong user experience research foundation to help design mission-critical features used daily in real-world yard management environments.This role is ideal... for someone who thrives in workflow-heavy, data-rich systems and enjoys translating operational challenges into intuitive, scalable design solutions. You will partner closely with Product, Engineering, Operations, and Customer Success teams to simplify complex processes, reduce friction in high-volume workflows, and elevate the usability of our suite of technology solutions.Your work will directly impact yard throughput and orchestration, asset visibility, safety, execution, and decision-making across our customer base.Key Responsibilities?Conduct on-site user research at customer facilities (yards, warehouses, distribution centers) to observe workflows, gather voice-of-customer insights, and identify opportunities for product improvement?Conduct qualitative and quantitative research including user interviews, usability testing, surveys, and workflow analysis?Translate research insights into personas, journey maps, problem statements, and design opportunities?Advocate for frontline users while balancing enterprise business goals?Prototype user flows, wireframes, high-fidelity mockups, and interactions supporting platform feature initiatives?Simplify multi-step workflows while maintaining accuracy, compliance, and operational integrity?Contribute to and evolve the company's design system and interaction patterns?Work closely with Product Managers to shape problem definition and solution strategy?Elicit and incorporate feedback from customer support and enterprise customers?Facilitate design reviews and communicate research findings clearly to technical and non-technical audiences?Help embed user-centered thinking into the product development lifecycle.Salary: $105-115K +15% based on expertiseWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Nov 10, 2022
Santa Monica, CA
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Designer
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Contract
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$60 - $75 (hourly estimate)
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A large American video game developer and publisher based in Irvine, California is looking for an experienced Social Media Content Creator/ Motion Designer to join their Creative service team! They... will develop industry-leading digital content for our social and community channels. Whether you are creating static images, video, or interactive content, our ideal candidate must understand the visual vocabulary of different social channels and best practices for different platforms. A versatile technical skillset and a creative mind are a must. Additionally, the right candidate will have an awareness of social media trends and a basic understanding of creative performance KPIs. Strong communications skills are needed for presentations. This position is also 100% Remote! We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Mar 24, 2026
Raleigh, NC
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Electrical Engineering
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Contract-to-perm
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$20 - $25 (hourly estimate)
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Our client is looking for an Distribution Designer to join the team! This is a remote position in Raleigh, NC. The role utilizes client-specific software and offers full training! This company... offers room for growth with exposure to different projects and teams! This is a long term, stable opportunity.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 14, 2026
Austin, TX
|
Programmer / Developer
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Contract
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$17 - $21 (hourly estimate)
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Conduct or collaborate on user research (interviews, usability tests, surveys) to validate design decisions.? Create low- to high-fidelity prototypes in Figma for testing and stakeholder review.? Design responsive experiences across desktop, web, and mobile where applicable.Visual \u0026 Interaction Design? Produce high-quality UI and visual designs (layouts, typography, iconography, color, and illustrations) that align with brand guidelines.? Define interaction states, micro-interactions, and transitions that improve usability and delight.? Contribute to and enhance our design system, maintaining consistency across products.Collaboration \u0026 Handoff? Work closely with product managers to understand requirements, define problems, and prioritize work.? Collaborate with engineers during implementation, providing detailed specs, assets, and documentation.? Present design work and rationales to stakeholders, incorporating feedback effectively.Continuous Improvement? Use data and user feedback to refine designs and iterate post-launch.? Stay current with UX, UI, and visual design best practices, tools, and trends.? Help improve internal design processes and workflows.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"INTL India - UX Designer","City":"Austin","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Experience:? 5+ years of professional experience as a UX Designer, Product Designer, UI/Visual Designer, or similar role.? Demonstrated experience designing digital products (web and/or mobile), shown through a strong portfolio.? Experience working in cross-functional teams with product managers and engineers.? Experience with design systems at scale and component-based design.Technical Skills \u0026 Tools? Expert-level proficiency in Figma (components, variants, auto layout, prototyping, design systems).? Familiarity with common design handoff workflows (e.g., Figma Inspect, annotations).Design \u0026 UX Skills? Strong understanding of UX fundamentals: user research methods, information architecture, interaction design, and usability principles.? Strong visual design skills, including layout, typography, color theory, and brand application.? Ability to create interactive prototypes to communicate flows and interactions.? Basic understanding of front-end technologies (HTML/CSS, React concepts) to facilitate better collaboration with engineering.Soft Skills \u0026 Ways of Working? Strong communication skills: able to explain design decisions clearly to technical and non-technical stakeholders.? Comfortable giving and receiving feedback and participating in design critiques.? Able to manage multiple projects, prioritize effectively, and meet deadlines.? User-centered mindset with a bias toward action and iterative improvement.? Collaborative, low-ego approach and willingness to work in a fast-paced environment.","Skills":"","Industry":"Programmer / Developer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":21.0000,"SalaryLow":16.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Logistics-Hours:?8am- 5pm CentralStart:?ImmediateWe are looking for a User Experience / Visual Designer who can own end-to-end design across our digital products- from discovery and wireframing to... high-fidelity visual design and handoff. You?ll collaborate closely with product, engineering, and other stakeholders to create intuitive, visually compelling experiences. Our primary design tool is Figma, and you?ll help us maintain and evolve our design system within it.________________________________________Key ResponsibilitiesUser Experience Design? Translate business and user needs into user flows, wireframes, prototypes, and interaction patterns.? Conduct or collaborate on user research (interviews, usability tests, surveys) to validate design decisions.? Create low- to high-fidelity prototypes in Figma for testing and stakeholder review.? Design responsive experiences across desktop, web, and mobile where applicable.Visual & Interaction Design? Produce high-quality UI and visual designs (layouts, typography, iconography, color, and illustrations) that align with brand guidelines.? Define interaction states, micro-interactions, and transitions that improve usability and delight.? Contribute to and enhance our design system, maintaining consistency across products.Collaboration & Handoff? Work closely with product managers to understand requirements, define problems, and prioritize work.? Collaborate with engineers during implementation, providing detailed specs, assets, and documentation.? Present design work and rationales to stakeholders, incorporating feedback effectively.Continuous Improvement? Use data and user feedback to refine designs and iterate post-launch.? Stay current with UX, UI, and visual design best practices, tools, and trends.? Help improve internal design processes and workflows.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 08, 2026
Cincinnati, OH
|
Programmer / Developer
|
Contract
|
$43 - $54 (hourly estimate)
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An employer is seeking a contract Mid Level UX Designer to join a project supporting their Credit System Rewrite.? Product design for internal operations for financial lending? Research and discovery... work to inform design decision-making? Support for product managementGeneral work expectations? Design complex interfaces supporting business operations, including both internal and external users, with a human-centered approach? Create interactive prototypes to illustrate functionality? Utilize and contribute to in-house design system? Evaluate designs and perform heuristic analysis of user interfaces to inform design direction? Partner with business subject matter experts and software engineers to develop and prioritize features and stories? Plan and conduct user research and communicate synthesized findings? Design journey maps, service blueprints, and other service design and information architecture artifacts? An empathetic, compassionate, and curious approach, striving for the highest quality experience through collaboration.? Comfortable giving and receiving design critique, as well as thoughtful, tactful, design guidance across disciplines? Review, provide feedback on, and support the development of user stories and features.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 07, 2026
Woonsocket, RI
|
Computer Engineering
|
Perm
|
$105k - $115k (estimate)
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Day- to-Day:One of our healthcare clients in hiring a highly analytical and technically skilled IVR & Contact Center Platform Designer to join their Contact Center Operations team. This role is ideal... for someone who thrives at the intersection of technology, operations, and customer experience. The designer will own the creation and optimization of IVR flows, outbound dialing strategies, platform configuration, and interaction analytics?ultimately ensuring members have a seamless, efficient, and compliant experience. This is a great opportunity for a candidate who enjoys solving complex routing challenges, improving operational performance, and bringing clarity to technical processes through strong documentation. Ideal candidate looking for $45-55/hrResponsibilities:Design, build, and optimize IVR call flows across multiple business areas (Portfolio, Conversion, Member Experience, Hybrid).Create and maintain clear, well-documented IVR flowcharts that make routing logic easy for stakeholders to understand.Manage outbound dialers and campaigns, ensuring alignment with business priorities, compliance rules, and operational capacity.Maintain platform configuration including roles, permissions, routing attributes, teams, hours of operation (HOO), and do-not-call (DNC) settings.Monitor and analyze interaction analytics to identify trends, performance gaps, and opportunities to improve both IVR and agent-assisted experiences.Produce ad hoc reports to support leadership requests and operational decision-making.Develop and maintain documentation for IVR logic, platform configuration, reporting workflows, and operational standards.Partner with Operations, Technology, and Compliance to ensure contact center platforms support business goals and regulatory requirements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 04, 2026
Draper, UT
|
Training
|
Contract
|
$41 - $51 (hourly estimate)
{"JobID":502254,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-111.84,"Longitude":40.49,"Distance":null},"State":"Utah","Zip":"84020","ReferenceID":"NYC-092939e6-f0ae-4425-93f7-1778316c1150","PostedDate":"\/Date(1772633099000)\/","Description":"We?re seeking an experienced Instructional Designer to build high-impact training for the servicing organization supporting a tech-forward consumer credit card at a large and prestigious global bank. This role focuses on developing learning solutions for inbound servicing agents, spanning a wide variety of financial topics and servicing workflows.You?ll partner closely with stakeholders to analyze performance gaps, recommend the right learning modalities, and design/develop engaging learning experiences?with an emphasis on microlearnings, scenario-based activities, and practical tools that enable agents to perform confidently and consistently.This is an excellent opportunity for someone who is comfortable executing in the ADDIE model (Analysis, Design, Development, Implement, Evaluate) and can work independently from storyboards and requirements with minimal handholding.On a typical day, you will:? Partner with servicing leaders, SMEs, and training stakeholders to identify learning needs, clarify business objectives, and diagnose performance gaps (Analysis).? Recommend learning modalities based on audience needs and constraints?e.g., microlearning, eLearning modules, facilitator guides, or facilitator-led training.? Curate and structure content into clear learning narratives, including decision trees, customer scenarios, call flows, and compliance-sensitive messaging.? Design and develop microlearnings and eLearning that are highly practical, agent-friendly, and aligned to servicing metrics and customer experience outcomes.? Create facilitator-led training assets when needed, including: ? Facilitator guides? Participant materials? PowerPoint decks and structured activities? Build and refine storyboards, translating complex servicing topics into concise, digestible learning moments.? Iterate based on feedback, using stakeholder input and learner performance indicators to improve training (Evaluation support).Working Style / What Success Looks Like? You proactively clarify needs, identify gaps, and propose effective learning approaches.? You deliver polished, ready-to-use learning assets that reduce agent uncertainty and improve servicing consistency.? You elevate training quality for both internal teams and stakeholders.? You communicate progress clearly?what?s in progress, what?s blocked, and what?s complete?while managing multiple deliverables.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Instructional Designer","City":"Draper","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? Proven ability to execute the ADDIE model (Analyze, Design, Develop, Implement, Evaluate)? 3+ years of instructional design experience building learning experiences in a professional environment? Strong proficiency with modern instructional design tools, including: ? Articulate 360 (Storyline/Rise) and/or comparable authoring tools? Adobe Creative Suite, with emphasis on: ? Photoshop? Illustrator? Audition? Adobe Stock (asset sourcing and design consistency)? Ability to work independently from storyboards and requirements with minimal oversight?organized, self-directed, and reliable.? Comfort working in a fast-paced environment with multiple topics/projects in flight.? Strong communication skills?able to translate SME input into learner-friendly content and provide clear status updates.","Skills":"? Financial services experience (consumer lending, credit cards, servicing operations, call center training, disputes, payments, fraud, complaints, etc.).? Experience designing training for servicing/contact center agents, especially inbound environments.? Familiarity with scenario-based learning, call simulations, branching logic, and microlearning strategy.? Experience in large enterprise environments, navigating multiple stakeholders and structured governance.? Exposure to learning evaluation practices (e.g., knowledge checks, QA scorecards, operational metrics tie-in).? Project management skills? Relevant certifications","Industry":"Training","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":51.0000,"SalaryLow":40.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We?re seeking an experienced Instructional Designer to build high-impact training for the servicing organization supporting a tech-forward consumer credit card at a large and prestigious global bank.... This role focuses on developing learning solutions for inbound servicing agents, spanning a wide variety of financial topics and servicing workflows.You?ll partner closely with stakeholders to analyze performance gaps, recommend the right learning modalities, and design/develop engaging learning experiences?with an emphasis on microlearnings, scenario-based activities, and practical tools that enable agents to perform confidently and consistently.This is an excellent opportunity for someone who is comfortable executing in the ADDIE model (Analysis, Design, Development, Implement, Evaluate) and can work independently from storyboards and requirements with minimal handholding.On a typical day, you will:? Partner with servicing leaders, SMEs, and training stakeholders to identify learning needs, clarify business objectives, and diagnose performance gaps (Analysis).? Recommend learning modalities based on audience needs and constraints?e.g., microlearning, eLearning modules, facilitator guides, or facilitator-led training.? Curate and structure content into clear learning narratives, including decision trees, customer scenarios, call flows, and compliance-sensitive messaging.? Design and develop microlearnings and eLearning that are highly practical, agent-friendly, and aligned to servicing metrics and customer experience outcomes.? Create facilitator-led training assets when needed, including: ? Facilitator guides? Participant materials? PowerPoint decks and structured activities? Build and refine storyboards, translating complex servicing topics into concise, digestible learning moments.? Iterate based on feedback, using stakeholder input and learner performance indicators to improve training (Evaluation support).Working Style / What Success Looks Like? You proactively clarify needs, identify gaps, and propose effective learning approaches.? You deliver polished, ready-to-use learning assets that reduce agent uncertainty and improve servicing consistency.? You elevate training quality for both internal teams and stakeholders.? You communicate progress clearly?what?s in progress, what?s blocked, and what?s complete?while managing multiple deliverables.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 19, 2026
Brentwood, TN
|
Business Analyst (BA)
|
Perm
|
$100k - $125k (estimate)
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This position is responsible for architecting, designing, enhancing and implementing enterprise-level systems that support business operations and strategic initiatives, bridging the gap between... business requirements and technical implementation.RESPONSIBILITIES INCLUDE:? Meet with business leaders to gather and clarify requirements? Translate those needs into: ? Functional requirements (what the system should do)? Technical requirements (how it will do it)? Create: ? Architecture diagrams? Data models and data flows? User workflows? Integration designs? Review designs with technical teams? Support testing by creating test plans and validating outcomes? Troubleshoot issues during build, testing, and go-live? Create training materials and support user adoption? Use AI tools (Copilot, Anthropic, etc.) to speed up documentation and design workWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 02, 2026
Zionsville, IN
|
Computer Engineering
|
Contract
|
$46 - $57 (hourly estimate)
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Insight Global is seeking a talented Web Designer specialized in Figma to lead the visual design of a new website for one of our client?s subsidiaries, targeting a Q3 2026 launch. In this role,... you?ll partner closely with business stakeholders to bring their vision to life, delivering clean, intuitive, and production-ready designs using Figma.Responsibilities. This is a remote role working EST hours for a pay range of $45-55/hr based on expereince. Collaborate with business stakeholders to gather requirements, develop design concepts, and iterate on website layoutsCreate wireframes, mockups, and high-fidelity visual designs in FigmaEnsure all designs align with established brand guidelines provided by external branding partnersDeliver well-organized, developer-ready Figma files to support a smooth handoff to the development teamWork independently with minimal oversight while maintaining consistent communication with key stakeholdersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.