Job Search Results for identity access management analyst
Mar 12, 2026
Wichita, KS
|
System Administrator
|
Contract-to-perm
|
$38 - $48 (hourly estimate)
{"JobID":505654,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-97.34,"Longitude":37.68,"Distance":null},"State":"Kansas","Zip":"67220","ReferenceID":"KCM-dbc05cdc-8902-45a5-b852-9f9461a1ece8","PostedDate":"\/Date(1773278247000)\/","Description":"Insight Global is seeking an Infrastructure Analyst for a client in the Wichita, KS area, with a primary focus on network operations, incident response, and enterprise connectivity support within a large, multi-domain environment. Responsibilities include responding to network-related alerts from PRTG, participating in incident response and troubleshooting for connectivity, access control, and security-related issues, and supporting network segmentation and enterprise routing concepts. The role works closely with a dedicated networking team and requires strong understanding of TCP/IP, OSPF, BGP, VPNs, and network security principles, though hands-on configuration is handled by another group. The analyst will also support hybrid and cloud connectivity, collaborate during incidents, and communicate effectively across teams using ServiceNow. Participation in 2-week system and patching rotations is required to support overall infrastructure stability. This is a 6-month contract-to-hire, career-oriented role supporting a complex enterprise network environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Infrastructure Analyst","City":"Wichita","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Experience supporting enterprise infrastructure environments (not desktop-focused) ?Strong understanding of networking fundamentals, including: oTCP/IP, OSPF, BGP, VPNs, Network segmentation?Experience with incident response / incident management ?Understanding of network security principles (access control, troubleshooting connectivity issues) ?Exposure to Cisco networking equipment ?Experience working with monitoring tools (PRTG) ?Experience supporting multi-domain environments?Strong problem-solving and communication skills","Skills":"??Experience supporting highly complex or segmented networks (20+ domains) ?Experience managing or supporting cloud connectivity ?AWS exposure ?Hyper-V experience ?Exposure to patching tools: oTaniumoAutomoxoWSUS","Industry":"System Administrator","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":48.0000,"SalaryLow":38.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking an Infrastructure Analyst for a client in the Wichita, KS area, with a primary focus on network operations, incident response, and enterprise connectivity support within a... large, multi-domain environment. Responsibilities include responding to network-related alerts from PRTG, participating in incident response and troubleshooting for connectivity, access control, and security-related issues, and supporting network segmentation and enterprise routing concepts. The role works closely with a dedicated networking team and requires strong understanding of TCP/IP, OSPF, BGP, VPNs, and network security principles, though hands-on configuration is handled by another group. The analyst will also support hybrid and cloud connectivity, collaborate during incidents, and communicate effectively across teams using ServiceNow. Participation in 2-week system and patching rotations is required to support overall infrastructure stability. This is a 6-month contract-to-hire, career-oriented role supporting a complex enterprise network environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 21, 2026
Lansing, MI
|
Business Analysis
|
Contract
|
$36 - $45 (hourly estimate)
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The Business Analyst will be joining our client's team in Lansing, Michigan. The BA will gather requirements from users, design technical and business requirement documentation, and create user... stories and acceptance criteria.$40/hr - $45/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 15, 2026
Walnut Creek, CA
|
Business Analyst (BA)
|
Perm
|
$120k - $130k (estimate)
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The ideal candidate will play a pivotal role in analyzing client business processes, identifying requirements, and implementing solutions to enhance operational efficiency.Key Responsibilities:Requirements Gathering and Analysis:?Engage with clients to understand and document their business processes, needs, and objectives related to field service operations.?Analyze and translate business requirements into functional specifications for enterprise solutions.?Conduct gap analyses to identify areas where current systems fall short of client needs.Solution Design and Implementation:?Collaborate with technical teams to design solutions that align with client requirements and industry best practices.?Assist in configuring and customizing tools to meet specific client needs.?Develop and execute test plans to ensure solutions meet specified requirements and quality standards.Stakeholder Communication and Management:?Serve as a liaison between clients, project managers, and technical teams to ensure clear communication and alignment throughout the project lifecycle.?Facilitate workshops and meetings to gather requirements, present solutions, and obtain stakeholder buy-in.?Prepare and deliver presentations and reports to clients and internal stakeholders.Process Improvement and Optimization:?Identify opportunities to enhance client business processes through the effective use of FSM solutions.?Recommend best practices and innovative solutions to improve field service operations and efficiency.?Monitor solution performance and suggest enhancements based on data analysis and client feedback.Testing?Hands on experience writing detailed user stories, test cases and executing tests. Should have an eye for details and be familiar with arduous test cases.?Experience logging, tracking, prioritizing and validating defects.?Experience guiding new users through individual and collaborative UAT sessions.?Should be familiar with navigating difficult conversations with users when bugs are uncovered or business needs are deprioritized for the scope of the project.Training and Support:?Develop training materials and conduct training sessions for clients to ensure successful adoption of enterprise solutions.?Provide ongoing support to clients? post-implementation to address issues and optimize solution usageWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Senior Business Analyst","City":"Walnut Creek","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Required Skills and Experience:?Minimum of 7 years of experience as a Business Analyst, with a focus on Enterprise/Field Service Management solutions.?Demonstrated experience in requirements gathering, process analysis, and solution implementation.?Familiarity with business integration requirements across technology stack (ERP, CRM, CIS, BI, Datawarehouse, etc.)?Hands-on experience with SQL to access, retrieve, manipulate, and analyze data.?Strong understanding of utility operations, asset management, and regulatory compliance.?Excellent analytical and problem-solving skills, with the ability to think critically and propose effective solutions.?Exceptional communication and interpersonal skills, with the ability to engage effectively with clients and stakeholders at all levels.?Strong project management skills, with the ability to manage multiple priorities and meet deadlines.?Ability to travel to client site (domestic and(or) international) as required and defined per project requirements.Preferred Skills:?Consulting background with experience in client-facing roles and managing stakeholder relationships.?Proficiency in using FSM software platforms a plus.?Familiarity with GIS integration and mobile workforce management solutions.?Knowledge of emerging technologies such as IoT, AI, and Machine Learning as they apply to Field Service Management.?Professional certifications related to Business Analysis (e.g., CBAP) or Project Management (e.g., PMP).","Skills":"","Industry":"Business Analyst (BA)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":130000.0000,"SalaryLow":120000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking a Senior Business Analyst with over 7 years of experience in implementing projects for enterprise systems (ERPs, CRMs, FSM, etc.) and a strong background in the... utilities/energy/telecom or similar industries. The ideal candidate will play a pivotal role in analyzing client business processes, identifying requirements, and implementing solutions to enhance operational efficiency.Key Responsibilities:Requirements Gathering and Analysis:?Engage with clients to understand and document their business processes, needs, and objectives related to field service operations.?Analyze and translate business requirements into functional specifications for enterprise solutions.?Conduct gap analyses to identify areas where current systems fall short of client needs.Solution Design and Implementation:?Collaborate with technical teams to design solutions that align with client requirements and industry best practices.?Assist in configuring and customizing tools to meet specific client needs.?Develop and execute test plans to ensure solutions meet specified requirements and quality standards.Stakeholder Communication and Management:?Serve as a liaison between clients, project managers, and technical teams to ensure clear communication and alignment throughout the project lifecycle.?Facilitate workshops and meetings to gather requirements, present solutions, and obtain stakeholder buy-in.?Prepare and deliver presentations and reports to clients and internal stakeholders.Process Improvement and Optimization:?Identify opportunities to enhance client business processes through the effective use of FSM solutions.?Recommend best practices and innovative solutions to improve field service operations and efficiency.?Monitor solution performance and suggest enhancements based on data analysis and client feedback.Testing?Hands on experience writing detailed user stories, test cases and executing tests. Should have an eye for details and be familiar with arduous test cases.?Experience logging, tracking, prioritizing and validating defects.?Experience guiding new users through individual and collaborative UAT sessions.?Should be familiar with navigating difficult conversations with users when bugs are uncovered or business needs are deprioritized for the scope of the project.Training and Support:?Develop training materials and conduct training sessions for clients to ensure successful adoption of enterprise solutions.?Provide ongoing support to clients? post-implementation to address issues and optimize solution usageWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 24, 2026
Vancouver, BC
|
Business Analysis
|
Contract
|
$36 - $45 (hourly estimate)
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The Change Analyst also supports governance checks related to metadata, ownership, and publishing requirements and brings strong cross functional coordination alongside technical understanding of data products, dependencies, and downstream impacts.Principal Duties and Responsibilities:? Support development and implementation of change management strategies for business transformation initiatives? Engage and collaborate with key functional groups and partners to deliver change strategies? Support and provide guidance on program management and operational activities? Manage intake, review, and coordination of data product change requests and incidents? Assess downstream and upstream impacts related to data product, logic, schema, timing, and access changes? Coordinate communication and alignment across producers, consumers, governance, and platform teams? Support governance checks related to metadata, ownership, and publishing standards? Create, maintain, and manage documentation; support knowledge transfer activities? Support communication and coordination during incidents, production changes, and publishing delaysSkills Required:? Cross functional coordination, working across producers, consumers, governance, and platform teams to move changes forward? Technical understanding of SQL, Snowflake, and data products, including pipelines, views, metadata, lineage, dependencies, and publishing practices? Process and workflow management, managing intake, approvals, handoffs, change tracking, and follow through? Business and technical translation, bridging technical teams and business stakeholders to ensure shared understanding of change impacts? Change impact analysis, assessing downstream impacts of data product and logic changes? Stakeholder communication, translating complex technical changes into clear, business facing communication and action? Governance and standards awareness, understanding metadata, ownership, controls, and publishing requirements; data governance tools are a plus? Risk and dependency management, identifying blockers, impacted consumers, and dependencies early? Incident and change coordination, supporting communication and coordination during incidents, production changes, or delays? Strong communication, organization, and stakeholder management skillsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Change Analyst","City":"Vancouver","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 3?5+ years of experience supporting change management and or large scale data transformation initiatives? Ability to bridge business and technical gaps in the understanding of change implications? Technical understanding of SQL, Snowflake, and data products? Experience setting data governance standards and understanding of metadata, ownership, controls, and publishing requirements ? Strong process and workflow management ? Knowledge of MS Office (Word, Excel, PowerPoint)? Bachelor?s degree in business, operations, or a related discipline","Skills":"?Experience with Visio?Strong knowledge of Data Governance tools","Industry":"Business Analysis","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":45.0000,"SalaryLow":36.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking a dynamic Change Analyst to support the development and implementation of change management strategies, engaging and collaborating with cross functional groups to deliver... effective change outcomes. This role is expected to have 5+ years of relevant experience.This role supports the coordination and delivery of enterprise data products through an Enterprise Data Exchange. Responsibilities include managing intake and review processes, coordinating data product change requests and incidents, assessing downstream impacts, and ensuring producers and consumers are aligned on required actions, timelines, and standards. The Change Analyst also supports governance checks related to metadata, ownership, and publishing requirements and brings strong cross functional coordination alongside technical understanding of data products, dependencies, and downstream impacts.Principal Duties and Responsibilities:? Support development and implementation of change management strategies for business transformation initiatives? Engage and collaborate with key functional groups and partners to deliver change strategies? Support and provide guidance on program management and operational activities? Manage intake, review, and coordination of data product change requests and incidents? Assess downstream and upstream impacts related to data product, logic, schema, timing, and access changes? Coordinate communication and alignment across producers, consumers, governance, and platform teams? Support governance checks related to metadata, ownership, and publishing standards? Create, maintain, and manage documentation; support knowledge transfer activities? Support communication and coordination during incidents, production changes, and publishing delaysSkills Required:? Cross functional coordination, working across producers, consumers, governance, and platform teams to move changes forward? Technical understanding of SQL, Snowflake, and data products, including pipelines, views, metadata, lineage, dependencies, and publishing practices? Process and workflow management, managing intake, approvals, handoffs, change tracking, and follow through? Business and technical translation, bridging technical teams and business stakeholders to ensure shared understanding of change impacts? Change impact analysis, assessing downstream impacts of data product and logic changes? Stakeholder communication, translating complex technical changes into clear, business facing communication and action? Governance and standards awareness, understanding metadata, ownership, controls, and publishing requirements; data governance tools are a plus? Risk and dependency management, identifying blockers, impacted consumers, and dependencies early? Incident and change coordination, supporting communication and coordination during incidents, production changes, or delays? Strong communication, organization, and stakeholder management skillsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 26, 2026
North Charleston, SC
|
Business Analyst (BA)
|
Contract-to-perm
|
$42 - $53 (hourly estimate)
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Facilitates cross-functional teams and structured process/product meetings using appropriate methods and toolsPrepares meeting materials; records and communicates outcomesCollects, analyzes, and... documents business and process requirements (with oversight)Applies basic process, data, and systems architecture principlesAssists with project chartering, workshop design, and stakeholder communicationsLearns to influence, negotiate, and act as a change agent with diverse audiencesSupports strategic planning, business strategy research, and workshop modelingIntegrates strategic initiatives into process improvement effortsSchedules and plans work; contributes to programs, projects, and implementationsPrepares task estimates using cost-benefit analysisConducts business requirements reviews and supports testing (schedules, scripts)Acts as liaison with IT to represent customer and user requirements and statusSupports development of business cases, risk analysis, and resource planningUses project/program management best-practice tools; tracks task status and reportingEnsures compliance with documentation frameworks and evolving data standardsIdentifies opportunities to simplify, consolidate, or eliminate process documentationAssists with reviews, audits, and development of process standards and guidelinesSupports and promotes architectural compliance and integrationResearches and provides business architecture data to project teamsMay mentor others within the groupWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 27, 2026
North Charleston, SC
|
Business Analyst (BA)
|
Contract-to-perm
|
$42 - $53 (hourly estimate)
{"JobID":511855,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-80.1,"Longitude":33,"Distance":null},"State":"South Carolina","Zip":"29456","ReferenceID":"CHS-c35c61c6-384e-46db-9505-723365ae241e","PostedDate":"\/Date(1774569667000)\/","Description":"Facilitates cross-functional teams and structured process/product meetings using appropriate methods and toolsPrepares meeting materials; records and communicates outcomesCollects, analyzes, and documents business and process requirements (with oversight)Applies basic process, data, and systems architecture principlesAssists with project chartering, workshop design, and stakeholder communicationsLearns to influence, negotiate, and act as a change agent with diverse audiencesSupports strategic planning, business strategy research, and workshop modelingIntegrates strategic initiatives into process improvement effortsSchedules and plans work; contributes to programs, projects, and implementationsPrepares task estimates using cost-benefit analysisConducts business requirements reviews and supports testing (schedules, scripts)Acts as liaison with IT to represent customer and user requirements and statusSupports development of business cases, risk analysis, and resource planningUses project/program management best-practice tools; tracks task status and reportingEnsures compliance with documentation frameworks and evolving data standardsIdentifies opportunities to simplify, consolidate, or eliminate process documentationAssists with reviews, audits, and development of process standards and guidelinesSupports and promotes architectural compliance and integrationResearches and provides business architecture data to project teamsMay mentor others within the groupWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Business Process Analyst 3","City":"North Charleston","ExpirationDate":null,"PriorityOrder":0,"Requirements":"3 years? experience in a Manufacturing environment 3 years? experience working with multi-functional teams/organizations Minimum 2+ years of experience with writing SQL queries and/or SQL server management Minimum 2+ years of experience with Tableau and/or PwerBIWorking knowledge of Microsoft Access","Skills":"Working knowledge of ERP/ERPLN/ERPMARTWorking knowledge of Boeing Common Data Warehouse (CDW) and/or Teradata Working Knowledge of SSRS (SQL Server Reporting System) Working Knowledge of SharePoint Working Knowledge of Python Working Knowledge of Visual Basic","Industry":"Business Analyst (BA)","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":52.5800,"SalaryLow":42.0640,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Facilitates cross-functional teams and structured process/product meetings using appropriate methods and toolsPrepares meeting materials; records and communicates outcomesCollects, analyzes, and... documents business and process requirements (with oversight)Applies basic process, data, and systems architecture principlesAssists with project chartering, workshop design, and stakeholder communicationsLearns to influence, negotiate, and act as a change agent with diverse audiencesSupports strategic planning, business strategy research, and workshop modelingIntegrates strategic initiatives into process improvement effortsSchedules and plans work; contributes to programs, projects, and implementationsPrepares task estimates using cost-benefit analysisConducts business requirements reviews and supports testing (schedules, scripts)Acts as liaison with IT to represent customer and user requirements and statusSupports development of business cases, risk analysis, and resource planningUses project/program management best-practice tools; tracks task status and reportingEnsures compliance with documentation frameworks and evolving data standardsIdentifies opportunities to simplify, consolidate, or eliminate process documentationAssists with reviews, audits, and development of process standards and guidelinesSupports and promotes architectural compliance and integrationResearches and provides business architecture data to project teamsMay mentor others within the groupWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 25, 2026
Columbia, MD
|
EMR ? Electronic Medical Records
|
Perm
|
$110k - $115k (estimate)
{"JobID":510815,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-76.85,"Longitude":39.2,"Distance":null},"State":"Maryland","Zip":"21046","ReferenceID":"HSE-a68d0199-863f-444d-b602-a9ced3c01441","PostedDate":"\/Date(1774446541000)\/","Description":"Insight Global is seeking an Application System Analyst Level III ? Phoenix to support an enterprise-level academic health system in Maryland. This analyst will serve as the primary Phoenix subject matter expert, supporting both daily operations and an upcoming transplant access initiative. The role involves hands-on system build, workflow analysis, optimization, enhancements, and ongoing Nova Notes updates, as well as navigating change management processes. The ideal candidate is highly responsible, communicates clearly, operates independently, and can take delegation well?especially within a fast-paced team environment. This position also requires strong follow-through and reliability, as the workflows directly impact transplant waitlist timeliness and patient outcomes. The analyst will collaborate with interface and Ambulatory teams, support stakeholders across clinical areas, and eventually assist all transplant programs including Kidney, Liver, Heart, and Lung.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"REMOTE Epic Phoenix Analyst III","City":"Columbia","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 3?5 years of Epic analyst experience? EpicCare Ambulatory certification? Epic Phoenix certification? Strong Phoenix SME-level knowledge (minimal ramp-up time available)? Strong communicator with excellent stakeholder management skills, proven experience navigating change management, and a highly responsible, engaging work style that ensures timely and accurate completion of tasks","Skills":"? Experience with Epic inpatient modules (OpTime or ClinDoc)? Experience assisting with training documentation or partnering with trainers","Industry":"EMR ? Electronic Medical Records","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":115000.0000,"SalaryLow":110000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking an Application System Analyst Level III ? Phoenix to support an enterprise-level academic health system in Maryland. This analyst will serve as the primary Phoenix subject... matter expert, supporting both daily operations and an upcoming transplant access initiative. The role involves hands-on system build, workflow analysis, optimization, enhancements, and ongoing Nova Notes updates, as well as navigating change management processes. The ideal candidate is highly responsible, communicates clearly, operates independently, and can take delegation well?especially within a fast-paced team environment. This position also requires strong follow-through and reliability, as the workflows directly impact transplant waitlist timeliness and patient outcomes. The analyst will collaborate with interface and Ambulatory teams, support stakeholders across clinical areas, and eventually assist all transplant programs including Kidney, Liver, Heart, and Lung.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 25, 2026
Philadelphia, PA
|
Help Desk
|
Perm
|
$85k - $95k (estimate)
{"JobID":511061,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-75.16,"Longitude":39.95,"Distance":null},"State":"Pennsylvania","Zip":"19102","ReferenceID":"PHL-145a9ebc-fce0-4c49-a579-69f02b566128","PostedDate":"\/Date(1774466856000)\/","Description":"Insight Global is seeking an IS Analyst to join the IT department of an AM 200 law firm. The Information Security Analyst plays a key role in protecting the firm?s digital assets, client data, and case-related information by implementing and maintaining security controls in alignment with the ISO 27001 Information Security Management System (ISMS). The analyst will proactively monitor, detect, and respond to security threats; ensure compliance with legal industry data protection standards; and support ongoing risk and compliance initiatives. This role is essential for maintaining client trust, ensuring the confidentiality of privileged information, and meeting both ethical and regulatory obligations in the legal sector.Essential Functions \u0026 Responsibilities:-Security Monitoring \u0026 Incident ResponseMonitor networks, systems, and endpoints for potential threats using SIEM, EDR, and IDS/IPS tools.-Analyze security alerts, investigate incidents, and coordinate timely response and remediation.Conduct root cause analyses and prepare post-incident reports.-Maintain and test the Incident Response Plan as part of ISO 27001 continuous improvement.Participate in legal hold or eDiscovery-related security reviews when required.-Risk Management \u0026 ISO 27001 AlignmentSupport the firm?s Information Security Management System (ISMS) and contribute to maintaining ISO 27001 certification.-Conduct periodic risk assessments, identifying potential threats to confidentiality, integrity, and availability of legal data.-Document and monitor risk treatment plans and corrective actions.-Participate in internal and external ISO audits by providing evidence and maintaining control documentation.-Contribute to the ongoing maintenance of the Firm?s risk register.-Seek out opportunities for continuous improvement in processes and procedures.-Vulnerability Management \u0026 Threat Intelligence-Perform regular vulnerability scans and coordinate remediation with IT and service providers.-Monitor industry-standard threat intelligence sources, cybersecurity forums, and dark web feeds for emerging risks, vulnerabilities, and threat actor activities targeting the legal sector.-Track and report vulnerabilities relevant to law firms, third-party vendors, and legal technology platforms (e.g., document management systems, case management tools).-Track and report on patch-management activity to be sure it aligns with required standards.Stay informed on evolving attack vectors such as business email compromise, ransomware, and data exfiltration threats impacting professional services firms.-Governance, Policy, and ComplianceDevelop, maintain, and enforce security policies, procedures, and standards in accordance with ISO 27001 Annex A controls and policy lifecycle.-Ensure adherence to data privacy laws (e.g., GDPR, CCPA) and client contractual obligations.Collaborate with legal teams to align information security practices with attorney?client privilege requirements and ethical obligations.-Support third-party vendor risk assessments and due diligence processes.-Security Awareness \u0026 Continuous Improvement-Support the firm?s security awareness training program and conduct periodic phishing simulations.-Educate staff on secure handling of confidential documents and client communications.-Contribute to the continuous improvement cycle of the ISMS by identifying opportunities for control enhancement.-Keep up to date with the latest developments in cybersecurity, privacy law, and ISO frameworks.-Access Control \u0026 Data ProtectionManage and review access controls, ensuring least privilege and role-based access models are enforced.-Monitor privileged accounts and perform periodic user access reviews.-Work with IT to secure document repositories, collaboration tools, and cloud-based applications.-Review and act as needed to on data loss prevention alerts from various tools.Technical Skills:Experience with ISO 27001, NIST CSF, or CIS Controls.Proficiency with SIEM platforms (e.g., Splunk, Sentinel, LogRhythm).Strong understanding of network protocols, IDS/IPS, and endpoint security.Familiarity with vulnerability management tools (e.g., Qualys, Nessus) and ticketing workflows.Knowledge of encryption, DLP, and secure file transfer solutions used in legal environments.Understanding of cloud security concepts (Microsoft 365, Azure, or AWS).Familiarity with scripting/automation tools and techniques.Knowledge of EDR/XDR solutions and providers.This is a full-time hybrid role, sitting 2 days in office each week in any of the firm\u0027s following offices: Baltimore, Boston, Chicago, Ft. Lauderdale, Harrisburg, Miami, Minneapolis, Newark, New York City, Philadelphia, Princeton, Wayne, PA, West Palm Beach, Wilmington, DE or Washington, D.C.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Information Security Analyst","City":"Philadelphia","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-Bachelor?s degree in Information Security, Computer Science, Information Technology, or a related field. Equivalent experience considered.-2?8 years of experience in information technology, information security, risk management, or compliance within a professional services or legal environment preferred.","Skills":"Certifications (Preferred):CompTIA Security+Certified Cisco Network Associate (CCNA)Systems Security Certified Practitioner (SSCP)Certified Information Systems Security Professional (CISSP)","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":95000.0000,"SalaryLow":85000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking an IS Analyst to join the IT department of an AM 200 law firm. The Information Security Analyst plays a key role in protecting the firm?s digital assets, client data, and... case-related information by implementing and maintaining security controls in alignment with the ISO 27001 Information Security Management System (ISMS). The analyst will proactively monitor, detect, and respond to security threats; ensure compliance with legal industry data protection standards; and support ongoing risk and compliance initiatives. This role is essential for maintaining client trust, ensuring the confidentiality of privileged information, and meeting both ethical and regulatory obligations in the legal sector.Essential Functions & Responsibilities:-Security Monitoring & Incident ResponseMonitor networks, systems, and endpoints for potential threats using SIEM, EDR, and IDS/IPS tools.-Analyze security alerts, investigate incidents, and coordinate timely response and remediation.Conduct root cause analyses and prepare post-incident reports.-Maintain and test the Incident Response Plan as part of ISO 27001 continuous improvement.Participate in legal hold or eDiscovery-related security reviews when required.-Risk Management & ISO 27001 AlignmentSupport the firm?s Information Security Management System (ISMS) and contribute to maintaining ISO 27001 certification.-Conduct periodic risk assessments, identifying potential threats to confidentiality, integrity, and availability of legal data.-Document and monitor risk treatment plans and corrective actions.-Participate in internal and external ISO audits by providing evidence and maintaining control documentation.-Contribute to the ongoing maintenance of the Firm?s risk register.-Seek out opportunities for continuous improvement in processes and procedures.-Vulnerability Management & Threat Intelligence-Perform regular vulnerability scans and coordinate remediation with IT and service providers.-Monitor industry-standard threat intelligence sources, cybersecurity forums, and dark web feeds for emerging risks, vulnerabilities, and threat actor activities targeting the legal sector.-Track and report vulnerabilities relevant to law firms, third-party vendors, and legal technology platforms (e.g., document management systems, case management tools).-Track and report on patch-management activity to be sure it aligns with required standards.Stay informed on evolving attack vectors such as business email compromise, ransomware, and data exfiltration threats impacting professional services firms.-Governance, Policy, and ComplianceDevelop, maintain, and enforce security policies, procedures, and standards in accordance with ISO 27001 Annex A controls and policy lifecycle.-Ensure adherence to data privacy laws (e.g., GDPR, CCPA) and client contractual obligations.Collaborate with legal teams to align information security practices with attorney?client privilege requirements and ethical obligations.-Support third-party vendor risk assessments and due diligence processes.-Security Awareness & Continuous Improvement-Support the firm?s security awareness training program and conduct periodic phishing simulations.-Educate staff on secure handling of confidential documents and client communications.-Contribute to the continuous improvement cycle of the ISMS by identifying opportunities for control enhancement.-Keep up to date with the latest developments in cybersecurity, privacy law, and ISO frameworks.-Access Control & Data ProtectionManage and review access controls, ensuring least privilege and role-based access models are enforced.-Monitor privileged accounts and perform periodic user access reviews.-Work with IT to secure document repositories, collaboration tools, and cloud-based applications.-Review and act as needed to on data loss prevention alerts from various tools.Technical Skills:Experience with ISO 27001, NIST CSF, or CIS Controls.Proficiency with SIEM platforms (e.g., Splunk, Sentinel, LogRhythm).Strong understanding of network protocols, IDS/IPS, and endpoint security.Familiarity with vulnerability management tools (e.g., Qualys, Nessus) and ticketing workflows.Knowledge of encryption, DLP, and secure file transfer solutions used in legal environments.Understanding of cloud security concepts (Microsoft 365, Azure, or AWS).Familiarity with scripting/automation tools and techniques.Knowledge of EDR/XDR solutions and providers.This is a full-time hybrid role, sitting 2 days in office each week in any of the firm's following offices: Baltimore, Boston, Chicago, Ft. Lauderdale, Harrisburg, Miami, Minneapolis, Newark, New York City, Philadelphia, Princeton, Wayne, PA, West Palm Beach, Wilmington, DE or Washington, D.C.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 24, 2026
New York, NY
|
Project Manager
|
Contract
|
$27 - $34 (hourly estimate)
{"JobID":510527,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-73.99,"Longitude":40.71,"Distance":null},"State":"New York","Zip":"10016","ReferenceID":"HNJ-b2464e3d-afd7-4e1b-82ed-9516aa740bb6","PostedDate":"\/Date(1774383424000)\/","Description":"We are looking for a Product Analyst to join the Digital Solutions team of one of our largest healthcare clients in New York City. The team is expanding a patient facing digital platform installed on bedside tablets and TVs across inpatient units. This application enables patients to view their care team, check estimated discharge dates, order meals, log into MyChart, watch TV and streaming services, and access other digital services designed to enhance the inpatient experience.The platform is currently live in 2,022 beds, with plans to expand to 200?250 additional beds across Brooklyn, Long Island, and Manhattan. Due to internal resource shifts, the team is seeking a Product Coordinator / Analyst to lead and execute the operational and logistical components of these expansions.This role sits at the intersection of desktop engineering, operations coordination, product implementation, and onsite execution. It requires strong communication, organization, and the ability to coordinate multiple teams (nursing, desktop, operations, vendors, and product).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"MyWall Expansion Product Analyst","City":"New York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?3+ years of experience in a technical, desktop support, hardware deployment, product, or implementation focused role.?Experience coordinating hardware or system implementations end to end.?Strong communication skills?able to present to clinical staff and build trust quickly.?Highly organized, detail oriented, and comfortable managing multiple workstreams in parallel.?Ability to work onsite across multiple hospital campuses (up to 4 days/week).?Comfortable navigating distributed teams in a large enterprise setting.","Skills":"?Healthcare experience or strong passion for healthcare.?Experience supporting patient facing or clinical digital tools.?Ability to train large groups and adapt communication styles to nursing and operational audiences.?Strong emotional intelligence and stakeholder management skills.?Ability to work independently and thrive in ambiguity.","Industry":"Project Manager","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":34.0000,"SalaryLow":27.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are looking for a Product Analyst to join the Digital Solutions team of one of our largest healthcare clients in New York City. The team is expanding a patient facing digital platform installed on... bedside tablets and TVs across inpatient units. This application enables patients to view their care team, check estimated discharge dates, order meals, log into MyChart, watch TV and streaming services, and access other digital services designed to enhance the inpatient experience.The platform is currently live in 2,022 beds, with plans to expand to 200?250 additional beds across Brooklyn, Long Island, and Manhattan. Due to internal resource shifts, the team is seeking a Product Coordinator / Analyst to lead and execute the operational and logistical components of these expansions.This role sits at the intersection of desktop engineering, operations coordination, product implementation, and onsite execution. It requires strong communication, organization, and the ability to coordinate multiple teams (nursing, desktop, operations, vendors, and product).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 20, 2026
Thornton, CO
|
Desktop Support
|
Perm
|
$57k - $85k (estimate)
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A School District client of Insight Global is seeking a Service Desk Analyst to join their collaborative and customer facing service desk team. This Service Desk analyst will be responsible for... supporting district users with a wide range of technology needs, this role provides Tier 1 technical support through phone, online, and walk-up channels, resolving issues on first contact whenever possible. We are seeking an individual who is friendly and approachable, as well as professional with customer service support to any customers within the school district. Responsibilities include monitoring and processing Service Desk ticket requests while resolving common tier 1 and 2 tickets including password resets, basic desktop support, and other tasks that can be resolved using remote tools without escalating to experts. Specific responsibilities may include troubleshooting account access and multifactor authentication issues, video conferencing tools, applications, network connectivity, operating systems, device drivers, and other documented technologies and escalating when necessary. The role also performs Identity and Access Management (IAM) tasks to ensure timely and accurate access for new hires, transfers, and terminations, receives and routes calls and requests for the broader IT team, and maintains ownership of customer issues through resolution to ensure a high-quality customer service experience. Additional duties include coordinating hardware repairs with third-party vendors, processing RMAs, checking in and scanning new devices, documenting non-warranty repair expenditures, and assisting with continuous process improvement by identifying opportunities and supporting the creation of documentation for new technologies and processes. The Service Desk Analyst will need to perform all duties in accordance with established policies and procedures, exemplifies excellent customer service in every interaction, and completes other related responsibilities as assigned.We are looking for a detail-oriented, organized, collaborative individual with excellent problem solving skills. This position is direct hire position with a on-site schedule working 5 days a week in Thornton, Colorado. This position can support a salary range of $56,958 - $85,437 based on experience level. If interested, please apply!We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.