Job Search Results for compliance

Insight Global is looking for a RMF Security Analyst to join one of our clients in Virginia Beach, VA. This is an onsite role Monday-Friday. You will be responsible for proving cybersecurity... More technical support to the client. Position requires flexibility to work non-standard work hours and work weeks of more than 40 hours to meet business, customer, and contractual requirements. Additionally, position requires flexibility as duties and responsibilities may be adjusted to meet business, customer, and contractual requirements. 100% Onsite work.Essential Job Responsibilities?Conduct security testing and evaluation of servers, workstations, databases, and network infrastructure devices (e.g. firewalls, switches, routers, load balancers) to identify security vulnerabilities and weaknesses, and produce detailed findings reports that support the security authorization process.?Develop customized scanning and testing configurations within cybersecurity tools to meet specific security and configuration requirements.?Map identified findings whether discovered through manual assessment, automated scanning, or associated with CVEs to the appropriate NIST SP 800-53 security controls, DoD policies, and relevant technical standards.?Analyze and interpret cybersecurity directives, policies, and instructions, including CTOs, FRAG/TASK/OPORDs, IAVMs, PKI guidance, and STIG requirements, to assess applicability and required actions.?Create or Update eMASS artifacts to support Assessments and Authorizations and Annual Security Reviews.?Evaluate the adequacy of current security testing and assessment toolsets; identify capability gaps and recommend new tools or enhancements to improve assessment coverage and effectiveness.?Serve as a subject matter expert on known and emerging vulnerabilities, providing analysis of exploitation methods, mitigation and remediation strategies, severity impacts, and operational considerations.?Review Assessment & Authorization (A&A) documentation to ensure compliance with applicable DoD and RMF cybersecurity policies and standards.?Perform risk analyses and recommend mitigating controls.?Assist in drafting, updating, and maintaining cybersecurity policies, procedures, and technical guidance for systems and emerging technologies.?Provide critical written and oral analysis of security architecture documentation and vulnerability and risk assessments.?Support the creation, management, and tracking of Plans of Action and Milestones (POA&Ms), ensuring accurate status reporting and alignment with cybersecurity requirements.?Advise Government in all aspects of Cybersecurity and Risk Management Framework (RMF).?Track and report cybersecurity compliance status in VRAM and other applicable vulnerability tracking or reporting platforms.?Conduct independent verification and risk analysis of security configurations, STIG findings, and POA&M entries for systems and devices across the enterprise.?Demonstrate the ability to work independently with minimal oversight as well as collaboratively in a team environment.Compensation: $55/hr to $60/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start day 1 of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Department & Position Overview:Working closely with clients, caregivers and departments across the business, your goal will be to provide a seamless Customer Service experience, while ensuring that... More our clients are receiving the care they need. We value your can-do positive attitude and desire to turn a negative into a positive. You will receive excellent in-house training which will help you develop a thorough understanding of our program. We will nurture your talent and provide continued career development opportunities, from your induction and throughout your career with us.Every Day You Will:?Manage a high-volume inbound/outbound Service Center Calls dealing with Human Resources related inquiries (time-off, payroll, timekeeping, employee health) and process patient and health plan care requests?Follow up with patients, caregivers, and health plans for time sensitive inquiries and escalations?Maintain exceptional customer service for all callers, as indicated by call reviews and after call surveys ?Input accurate data entry of sensitive information ?Conduct status reviews, over the phone, and record reviews, to ensure service delivery of caregivers and compliance ?Screen patients and caregivers for additional programs and benefits to enhance their lives?Maintain reliable work schedules?Display empathy, actively listening, and clearly communicate with callers to ensure their needs are addressed and to foster a positive experience and relationship?? ?Address all questions or complaints, and provide an accurate and efficient response time of resolution; consistently meet internal service level agreements and goals in a timely manner?? ?Follow up and engage with patients and caregivers via phone calls, SMS, and emails, in a professional manner ?Serve as a key point-of-contact for enrolled caregivers such as for pay discrepancies, timesheet errors, direct deposit change, schedule change of caregivers, and more ? ?De-escalate situations involving dissatisfied customers, offering patient assistance and support; escalate unresolved patient and caregiver issues to the appropriate teams to ensure a quick turnaround time and resolution?? ?Adhere to a revolving monthly client service and compliance standard?? ?Effectively input and update the case file and account data within CRMs? ?Manage call dashboards and reporting to assist in managing assignmentsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Performs both production assembly operations and complete system analysis as well as testing and performance optimization. Performs basic electrical, mechanical or software troubleshooting to... More determine problems in non-functioning test equipment. Provides solutions as needed based on pass/fail criteria of instrument performance. Identifies and escalates any issues associated with instrument testing operations. Overall subject matter expert in instrument functional performance.?Build, integrate, and understand the entire assembly process and requirements for any instrument in the production area?Proficient on all test instructions of at least 1 moderately complex instrument including functional and release testing.?Analyze results and data to determine pass/fail and provide solutions when there is a fail result?Provide optimization system performance solutions including precision of movement and/or light systems through use of pass/fail data results ?Identify defects, recommend design and process improvements as neededoProvide Expertise in reading / understanding drawings, work instructions, and overall workmanship standardsoProvide training to associates as needed including broad variety of mechanical and testing activities?Complete any related production activities in compliance with relevant regulatory requirements and in accordance with expectations for Safety and Quality. ?Ability to process and disposition of QNs?Complete any related production activities in compliance with relevant regulatory requirements and in accordance with expectations for Safety and Quality?Work or interface with Manufacturing Engineering, Quality, Planning and Purchasing as needed?Complete work activity in the accordance to defined specifications, operating procedures, and company policies.?Must be able to perform standard material handling functions for instrument raw materials and sub-assemblies.?Maintain a safe, clean, and efficient work environment through execution of all housekeeping responsibilities including cleaning, sweeping, organizing to maintain a safe and clean work environment?Demonstrates the ability to follow established procedures according to Good Manufacturing Practices (GMP)?Must follow all housekeeping policies and procedures?Must follow all safety policies and procedures?Must be able to work overtime as required to meet business requirementsPay Rate: $25/hourWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an OSP Project Manager to support a large telecommunications customer. This role is responsible for end-to-end project ownership of fiber connectivity initiatives, serving... More as the single point of contact for customers post-sale. The Project Manager will lead planning, execution, coordination, and communication to ensure projects are delivered on time, on budget, and to construction standards. This role pays $32-$45/hr. Key ResponsibilitiesProject & Customer Management? Serve as the primary customer contact, providing post-sale support, project leadership, and ongoing communication.? Manage customer orders, service requests, and installation coordination.? Support and lead customer meetings, including in-person site visits and travel as required.? Provide project-level and executive reporting with regular updates to key stakeholders.Fiber Planning & Technical Oversight? Assess and validate route requirements, including routing, fiber counts, hut spacing, and overall design objectives.? Provide technical expertise related to fiber optic splicing and testing.? Perform on-site surveys and attend field meetings to ensure delivery and commitment dates are met.? Ensure splicing documentation is completed and delivered to support teams in a timely manner.Vendor & Construction Management? Manage splicing and testing vendors across multiple projects to expedite route delivery.? Coordinate access to customer and network points of presence for splicing and testing activities.? Ensure compliance with splicing maintenance schedules and customer notification processes.? Conduct construction resource planning to meet project objectives.Scheduling, Budget & Risk Management? Collaborate with internal project managers to refine schedules and budgets.? Actively manage project schedules, vendor processes, documentation, and budgets throughout execution.? Proactively identify project risks and develop mitigation and contingency plans.? Ensure routes are delivered on time, within budget, and in compliance with construction standards.Procurement & Contract Management? Oversee procurement of materials and equipment required for project implementation.? Monitor material inventory and lead times to prevent project delays.? Develop RFPs for splicing and testing services, manage the bid process, and negotiate contracts.? Manage contract terms and vendor performance throughout the contract lifecycle.Stakeholder & Municipality Coordination? Interface directly with customers, subcontractors, internal teams, and jurisdictional authorities.Meet with municipalities and vendors to review project scope and maintain positive communication.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a QC Manager to provide support and oversight of project teams implementing our client?s Quality Management Plan (QMP) on federal projects in Pensacola, FL. This role would... More support construction projects around $20 million. The role requires working together with project managers, superintendents, and engineers to form an effective approach to quality management on behalf of their clients. This opportunity would be great fit for someone looking for a long term opportunity and a company to grow and progress with.?Establish and maintain quality control procedures and standards for the project.?Inspect and review projects; monitor compliance with building and safety codes, and ensure that all materials and workmanship meet project specifications?Perform tests to detect discrepancies and ensure quality?Investigate Issues: Troubleshoot any reported issues with the quality of work and materials?Oversee the training and management of quality control personnel?Ensure proper documentation of all quality control efforts and maintain project records?Review contract documents and other project documents for constructability and accuracy. Help train project teams to do the same.?Understand, critically analyze, and extract critical quality elements from construction documents, submittals, etc. in support of developing QMPs.?Collaborate with project teams to establish roles and responsibilities for scheduling inspections, managing the inspection process, and participating in and leading inspection walks.?Participate in and lead portions of quality-related project meetings including, but not limited to, pre-installation meetings, preconstruction meetings, kick-off meetings, mock-up review meetings, first-work inspections, subcontractor weekly syncs, specification reviews, owner progress meetings and others as deemed necessary to provide support and oversight of the QMP and the quality health of the project.?Lead by example with quality planning and inspection of work in place, support the managing, documenting, and tracking of conformances and non-conformances.?Interface with architect, engineers, and owner representatives along with project teams to ensure understanding of and compliance with quality requirements and expectations.?Review the effectiveness of project teams at implementing and executing each quality management plan and be able to communicate with project teams and regional leadership on the quality health of projects and offer suggestions for improvement.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The DQI Manager (Data Quality Issue Management Lead) is responsible for governance, validation, tracking, reporting, and closure management of Data Quality Issue Management (DQIM) activities across... More IT Asset Management controls.-Working with Monitoring Control Owners (MCOs), SMEs, -Enablement teams, ITAM Control Execution, ESMA partners, and Audit stakeholders, the resource will ensure strong control execution, audit readiness, discrepancy resolution, and preventative governance.The resource will:-Review open DQIM inventories and mitigation plans-Validate completeness and quality of remediation efforts-Monitor aging items and resolution timelines-Review closure evidence against source reports and PROD ServiceNow data-Re-open or reissue invalid closures-Support Incident (INC) creation where required-Produce reporting, metrics, and trend analysis-Support Tracker 2.0 migration into Jira-Maintain dashboards and reporting visibility-Conduct review sessions with MCOs and SMEs-Support IO-2 procedure execution and control alignment-Monitor shared mailbox and respond to DQIM inquiriesThe role is an individual contributor position and manages issue governance and execution, not people.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are looking for a Hardware Engineer to join our engineering team and be responsible for the testing and debugging of our client's environment setup, assist to identify the related hardware... More engineering issue, and communicate with HQ team and vendors to make sure the product can be delivered on time. The role is based on site in La Vergne, Tennessee for a global fortune 500 technology manufacturing & design company.This role focuses on the design, development, and testing of embedded hardware systems, with a strong emphasis on PCB design, communication protocols, and processor/memory architecture. The ideal candidate will have hands-on experience with low-level hardware interfaces and a passion for building robust, scalable systems.Key Responsibilities: Design and develop high-performance PCBs for embedded systems and consumer electronicsImplement and debug inter-process communication protocols including SPI, UART, and I2CIntegrate and validate USB interfaces for data transfer and peripheral connectivityCollaborate with firmware and software teams to ensure seamless hardware-software integrationEvaluate and select RISC-based processors and memory architectures for optimal performanceConduct signal integrity analysis, power distribution design, and thermal managementPerform schematic capture, layout review, and DFM/DFT analysisSupport prototyping, bring-up, and testing of hardware platformsDocument design specifications, test procedures, and validation reportsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

About Us:We are starting a new, scholarship-based school dedicated to providing specialized educationfor neurodivergent children, particularly those with moderate to severe Autism SpectrumDisorder.... More Our school?s first class will initially include up to five kindergarten-aged students (5-7years old) supported by a collaborative, interdisciplinary team comprised of:? Head Teacher? Assistant Teachers? Speech-Language Pathologists (SLPs)? Occupational Therapist (OT; current open position)? Head of School? Clinical Care CoordinatorOur school is founded on a commitment to providing individualized, high-quality education andsupport for neurodivergent children. We are aiming to foster a nurturing, inclusive learningenvironment with a 1:1 student-to-adult ratio so that we may best serve our students' individualneeds. Although we will not be accredited in our first year, we are dedicated to establishing astrong foundation for future accreditation and long-term growth.The BCBA will serve as the behavioral lead within the school, designing and overseeing individualized behavior support plans that promote student engagement, communication, and independence. This role is school-based only and focuses on collaboration with educators and related service providers rather than clinic-style ABA.Key ResponsibilitiesStudent SupportConduct functional behavior assessments (FBAs) and develop individualized behavior intervention plans (BIPs)Implement and monitor evidence-based behavior strategies appropriate for a school settingSupport students with minimal to no verbal communication using positive, proactive approachesFocus on regulation, transitions, classroom readiness, and functional communicationCollaborationWork closely with classroom staff and related service providers (OT, SLP)Provide hands-on coaching and modeling for classroom staffParticipate in team meetings and contribute to individualized education planning as neededPartner with families to ensure consistency and carryover of strategiesData & OversightCollect and analyze behavior data to monitor progress and inform decision-makingAdjust interventions based on student response and developmental needsEnsure documentation aligns with ethical and professional standardsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A mid-sized manufacturing company is seeking a Technical IT Site Lead to join their team to oversee end-to-end service delivery and operations for their manufacturing site in Pleasant Prairie, WI. As... More an IT Site Lead, this individual will be responsible for ensuring 100% uptime of all site-critical systems such as data and voice networks, servers and storage, manufacturing computers, and lab equipment. In addition, they will support any event failures that occur, and will be expected to oversee expediting service restoration and drive continuous improvement to eliminate risks. They will be expected to lead diverse local teams of internal employees, contractors, and key 3rd party vendors while also communicating with and presenting to upper level leadership to understand the business needs and service opportunities. Along with local IT activities and priorities, the Site IT Leader will be expected to support and implement all Corporate IT directives, which will include feedback and guidance on local impact, testing, compliance, etc. The ideal candidate for this position should have a background in Networking/ Telecommunications (hands on and leadership preferred) and should have proven experience working in a fast-paced, dynamic environment. This role requires the individual to be onsite 5 days a week and will be expected to be on-call as an escalation point as this is a 24x7 site. This is a 6- 8 month contract to hire opportunity!Additional Details: Service Delivery Responsibilities: * Manage Site IT operations with respect to service delivery. * Manage ServiceNow tickets to ensure timely resolution * Point of contact for escalation of critical service tickets. * Manage on-site data center operations (including Servers, Backup Systems, Phone Systems, Network equipment, etc.) * Management of out-of-scope computing systems (Labs, Shop Floor, and possibly process control) Administrative Responsibilities: * Responsible for Site IT! Service delivery, and plans that meet objectives. This also includes receipt of services for various IT services. * Understand IT asset portfolio and manage lifecycle according to IT Architectural Standards and plans. * Set proper expectations for your team through regular meetings to meet Corporate and Site-specific IT goals and priorities, Safety and Ethics compliance, etc. * MyAccess Administrator MyAccess requests and approvals (unique to some sites) * Responsible for monitoring, reviewing, and scheduling IT workflow for your site(s) through the Service Desk management tool (SOM). * Develop and maintain a site disaster recovery plan for IT assets.Enterprise Support: ?Oversee vendor management to maintain and optimize software licensing agreements with key vendors (e.g., Microsoft, DocuSign, Adobe) to meet IT service requirements effectively.?Responsible for approving the procurement of IT hardware corporate-wide (i.e., IQMS, SharePoint, Active Directory, Azure, etc.).?Serve as the cybersecurity control owner, responsible for overseeing BSI reviews of actions related to changes in Active Directory and other systems and accountable for approving on Audit board.?Oversee and manage corporate mobility initiatives, ensuring seamless integration and functionality of mobile device.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

JOB DESCRIPTIONWe are seeking an experienced Operations Manager to drive operational excellence for our client in the wound care management software space. This role will focus on building and... More optimizing processes, managing SaaS tools, and ensuring smooth cross-functional collaboration. The ideal candidate thrives in fast-paced SaaS environments and has a strong background in process improvement, data analysis, and technical tooling. We are looking for a highly analytical and process driven individual to establish SLAs, optimize existing processes, and create new process flows where gaps are identified. This person will have the opportunity to help scale a growing organization during a time of unprecedented growth. Responsibilities 1.Process optimization and efficiencies: ?Map and streamline internal processes across departments (sales ? onboarding ? billing ? support). ?Identify bottlenecks in customer lifecycle and implement automation or tools to reduce manual work. ?Develop SOPs (standard operating procedures) for repeatable business functions. 2. Data, Reporting & Analytics?Create dashboards for KPIs: MRR, churn, LTV/CAC, ARR, and operational performance. ?Manage business intelligence tools (HubSpot, Salesforce, Asana, Notion, etc.). ?Provide actionable insights to leadership based on customer and revenue data. 3. Tooling & Systems Management?Own SaaS stack management (CRM, billing, analytics, project management, helpdesk). ?Evaluate new tools for scalability and cost efficiency. ?Ensure data integrity and integration between systems (e.g., HubSpot ? Quickbooks ? Product usage DB). 4. Finance & Compliance Support?Participate in benefit management and annual renewal/deployment process ?Support invoicing, revenue recognition, and spend tracking with finance. ?Help prepare operational inputs for board decks or investor updates. ?Ensure compliance processes are followed (especially for regulated industries like healthcare). 5. Customer Lifecycle Optimization?Manage and work with customer success to monitor onboarding times, renewal rates, and NPS. ?Build operational workflows for renewals, upsells, and billing adjustments. ?Implement automation for repetitive support or onboarding tasks. Key KPI's Examples ? Operational Efficiency: Time-to-close, onboarding time, SLA adherence. ?Financial: Revenue leakage prevention, billing accuracy, cost per acquisition. ?Customer Health: Retention rate, churn %, NPS. ?Internal Health: Tool adoption, cross-department handoff times, process automation coverage. This role pays between $90-110K with potential for annual bonuses based on business performanceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less