Job Search Results for firmware

This position provides operational support for all Desktop/Laptop and all End-User devices, including mobile phones, tablets, multi-function printers, scanners.*Provides efficient day-to-day... More operational support for all Desktop/Laptop and all End-User Devices throughout the company.*Provides 7x24 support for all PC/Mobility/End-Use Devices, including off-hours support for critical issues.*Ensures internal and external customer satisfaction at all times. *Identifies and implements improvements to enhance customer satisfaction on a continual basis.*Develops and performs hands-on troubleshooting and repair procedures for hardware, software, and related End-User devices and peripherals as needed.*Performs software installations on all desktops/laptops, and End-User devices.*Performs software distribution tasks as required.*Update firmware on laptops, smart phones and MFPs.*Configure and active smartphones and tablets*Documents all support work on a timely basis, within the guidelines of the PC Support Team and the Service Desk System processes.*Adheres to all standards for desktop\laptop and end-user devices and software platforms utilized on the MSC Network.*Adheres to all defined standards for naming, documentation, and security with regards to our distributed systems, network, and other related systems.*Contributes to PC Support related documentation as required.*Performs appropriate change control procedures with regards to all PC Support systems.*Participates in the process for purchasing, evaluating, and tracking of PC hardware, software, and other End-User Devices and peripherals.*Works closely with the IS Service Desk to ensure the team is ready to offer second and third level technical support. *Consults with MSC departments, associates, and business partners to ensure understanding of the PC Support Groups business impact on each.*Maintains leading-edge knowledge of PC, Android/iOS mobile devices, End-User devices and peripherals related technologies and their potential applications to MSC's business strategy to ensure we make the right decisions through time to maximize MSC's systems investment.*Ensures the confidentiality of sensitive information. *Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.Participation in special projects and performs additional duties as requiredWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Serving as a Subject Matter Expert (SME) and Individual Contributor, this role provides high-level technical expertise across the entire operational lifecycle of the enterprise VMware and Linux... More ecosystems. The incumbent is responsible for ensuring the stability, performance, and resilience of these environments through proactive monitoring, complex troubleshooting, and change planning. Additionally, this position acts as an Enterprise Storage administrator, overseeing the organization?s Network Attached Storage (NAS) infrastructure.ESSENTIAL JOB DUTIES? Manage the VMware infrastructure, including VM provisioning.? Provide technical expertise and expert guidance for Linux.? Perform timely patches, tuning, and upgrades to VMware and Linux including firmware upgrades at the system and device levels.? Monitor system performance to proactively resolve issues before they become critical.? Assist other technical teams as needed to maintain operational integrity.? Provide subject matter expertise, mentoring, and overall system health information to leadership, customers, and coworkers.? Manage Incident tickets and Service Requests in the relevant queues.? Provide performance reports, capacity usage reports, issue resolution summaries, detailed documentation of processes and procedures, or troubleshooting guides as requested.? Perform other duties as assigned.Required Skills? Analytical Rigor & Initiative: Demonstrates advanced logical reasoning and a meticulous approach to complex problem-solving. Operates with high autonomy, proactively identifying and executing initiatives to optimize the technical environment.? Collaborative Communication: Facilitates effective cross-functional collaboration, with a proven ability to translate complex technical concepts for non-technical stakeholders while maintaining detailed technical documentation.? Systems Observability: Proficient in leveraging observability toolsets to transform raw monitoring metrics and security requirements into actionable operational strategies.? Virtualization & Infrastructure: Comprehensive expertise in VMware ecosystems, including hardware troubleshooting, advanced networking/VLAN configurations, and vSAN hyperconverged infrastructure (HCI). Adept at managing the full VM lifecycle, including vSphere cluster deployment and guest migrations from platforms like Hyper-V.? Linux Administration: Demonstrated mastery of Linux environments, including CLI-based configuration, patch management, and advanced troubleshooting.? Storage Operations: Expert in managing enterprise-scale storage lifecycles, including DR planning and high-availability protection strategies. Skilled in implementing storage-level security, focusing on encryption-at-rest/motion, granular access controls, and operational efficiencyHourly Pay Range: 40-50/HRWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Site Electrical Engineer ? Automation & Reliability is responsible for the safe, reliable, and compliant operation of plant electrical systems and press control systems, with specific ownership... More of the Dorst, Digital Press, and Osterwalder presses and their associated automation, motion, and safety controls.This role supports Process Safety Management (PSM) activities including LOPA participation, PFD development, and Management of Change (MOC) for electrical and control system modifications. The engineer leads electrical and control system reliability efforts, including substation support, arc flash analysis, and process control system reliability, while also supporting high-pressure systems and electrical, mechanical, and hydraulic press equipment.The position partners closely with Operations, Maintenance, Engineering, EHS, and OEMs to ensure press systems operate safely, reliably, and efficiently. This role also contributes to capital projects, innovation initiatives, and continuous improvement, providing technical leadership for electrical and automation standards, troubleshooting, and system upgrades.Key Responsibilities1) Process Control Reliability & Automation? Support PSM & Risk Management efforts, such as PHAs, LOPA and PFD studies, and safeguard validation in compliance with OSHA 1910.119.? Drive closure of electrical-related corrective actions and maintain as-built drawings.? Support functional safety activities, including SIL verification and SIF design reviews.? Support site power distribution including substations, transformers, switchgear, MCCs, and UPS.? Manage preventive/predictive maintenance: IR thermography, DGA, and breaker testing.? Maintain arc flash studies and labels; ensure NFPA 70E compliance and lead root cause analysis for nuisance trips, power disturbances, or equipment failures.2) Process Control Reliability & Automation? Responsible for supporting, maintaining, and improving the automation and control systems for Dorst, Digital Press, and Osterwalder press equipment. ? Program and troubleshoot Allen-Bradley, Siemens, and GE 90-30 PLC platforms.? Maintain firmware, backups, and revision control for control systems.? Support interlocks, alarms, and instrument loop verification.3) Innovation & Capital Projects? Provide electrical and controls engineering scope for innovation or expansion projects.? Ensure compliance with NEC, NFPA, IEC, and corporate standards.4) Compliance, Documentation & Training? Maintain arc flash documentation and electrical safety compliance.? Ensure accurate and current electrical drawings, logic narratives, and panel schedules.? Deliver training for technicians on PLC troubleshooting and electrical safety.5) Collaboration & Support? Partner with Operations, Maintenance, and EHS to ensure site-wide reliability.? Provide on-call support during outages or critical events.? Coordinate contractors performing electrical testing or maintenance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Summary:The Reality Labs Quality team is seeking an experienced Early Field Failure Analysis Engineer to conduct detailed root cause analysis on device failures.You will be responsible for performing... More failure analysis on high-volume, technically complex consumer products such as Meta smart glasses and Meta Quest virtual reality headsets. You will leverage your debug and diagnostic skills and utilize a wide array of failure analysis techniques to isolate the root cause of hardware failures. You will also communicate your findings and recommendations to a highly cross-functional team to influence and drive improvements to the quality of current and future products.To be successful in this role, you will have a passion for failure analysis, fault isolation, and troubleshooting. You will possess a strong curiosity for understanding failures at a symptom level, and through robust failure analysis techniques, dive deeper towards the root cause. You will be dependable and possess excellent interpersonal and communication skills to thrive in a highly cross-functional environment.Responsibilities:? Perform engineering-level failure analysis of Reality Labs Devices.? Own the end-to-end failure analysis process ? from failure replication at the system level to failure isolation at the module and component level.? Investigate components, assemblies, and manufacturing processes to find the root causes of various product failures.? Identify and drive closure to hardware design risks, assembly escapes, poor module quality, as well as software/firmware issues affecting product performance and reliability. Generate necessary test scenarios and collect data needed to isolate failure modes.? Collaborate with relevant internal (mechanical, electrical, quality, software engineering teams) and external (vendors) stakeholders.? Provide inputs to the design and process teams to improve design quality and production yield. This can be completed through lessons learned and developmental systems tear-downs to identify risk factors.? Participate in the execution of failure analysis for any possible field safety escalations.? Utilize various diagnostic equipment to characterize failures (power supply, oscilloscope, audio tester, thermal camera, microscope).? Organize and manage lab space including testing areas, assembly areas, and other project workspaces.? Manage and report progress of devices under triage.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This position provides operational support for all Desktop/Laptop and all End-User devices, including mobile phones, tablets, multi-function printers, scanners.*Provides efficient day-to-day... More operational support for all Desktop/Laptop and all End-User Devices throughout the company.*Provides 7x24 support for all PC/Mobility/End-Use Devices, including off-hours support for critical issues.*Ensures internal and external customer satisfaction at all times. *Identifies and implements improvements to enhance customer satisfaction on a continual basis.*Develops and performs hands-on troubleshooting and repair procedures for hardware, software, and related End-User devices and peripherals as needed.*Performs software installations on all desktops/laptops, and End-User devices.*Performs software distribution tasks as required.*Update firmware on laptops, smart phones and MFPs.*Configure and active smartphones and tablets*Documents all support work on a timely basis, within the guidelines of the PC Support Team and the Service Desk System processes.*Adheres to all standards for desktop\laptop and end-user devices and software platforms utilized on the MSC Network.*Adheres to all defined standards for naming, documentation, and security with regards to our distributed systems, network, and other related systems.*Contributes to PC Support related documentation as required.*Performs appropriate change control procedures with regards to all PC Support systems.*Participates in the process for purchasing, evaluating, and tracking of PC hardware, software, and other End-User Devices and peripherals.*Works closely with the IS Service Desk to ensure the team is ready to offer second and third level technical support. *Consults with MSC departments, associates, and business partners to ensure understanding of the PC Support Groups business impact on each.*Maintains leading-edge knowledge of PC, Android/iOS mobile devices, End-User devices and peripherals related technologies and their potential applications to MSC's business strategy to ensure we make the right decisions through time to maximize MSC's systems investment.*Ensures the confidentiality of sensitive information. *Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.Participation in special projects and performs additional duties as requiredWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A client of Insight Global is seeking a Test Technician to inspect, troubleshoot, and rework system functionality in an installation-site environment. This role is responsible for identifying failure... More modes, executing troubleshooting activities, validating fixes, and delivering structured reporting back to Quality Engineering and Test Engineering stakeholders. The ideal candidate is a strong problem solver with hands-on technical experience and clear communication skills.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is seeking a Test Technician to inspect, troubleshoot, and rework system functionality in an installation-site environment. This role is responsible for identifying failure... More modes, executing troubleshooting activities, validating fixes, and delivering structured reporting back to Quality Engineering and Test Engineering stakeholders. The ideal candidate is a strong problem solver with hands-on technical experience and clear communication skills.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day-to-Day:The Senior AI/ML Manager will serve as a senior technical leader responsible for shaping the vision and execution of a robot companies service platform strategy. This role will architect,... More design, and scale high-performance service infrastructure across AWS, lead mission-critical IoT and backend data initiatives, and provide technical oversight on the most complex engineering challenges. The Senior Engineer can mentor and guide multiple engineering teams, drive best practices in data architecture, and collaborate with leaders across product, engineering, and analytics to ensure data systems are reliable, secure, and future-proof.Compensation:$35/hr to $40/hrBenefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is seeking a Test Technician to inspect, troubleshoot, and rework system functionality in an installation-site environment. This role is responsible for identifying failure... More modes, executing troubleshooting activities, validating fixes, and delivering structured reporting back to Quality Engineering and Test Engineering stakeholders. The ideal candidate is a strong problem solver with hands-on technical experience and clear communication skills.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is seeking a Test Technician to inspect, troubleshoot, and rework system functionality in an installation-site environment. This role is responsible for identifying failure... More modes, executing troubleshooting activities, validating fixes, and delivering structured reporting back to Quality Engineering and Test Engineering stakeholders. The ideal candidate is a strong problem solver with hands-on technical experience and clear communication skills.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less