Cincinnati, OH
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Desktop Support
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Perm
{"JobID":261845,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-84.5014545454546,"Longitude":39.1058181818182,"Distance":null},"State":"Ohio","Zip":"45202","ReferenceID":"CIN-601528","PostedDate":"\/Date(1675761372000)\/","Description":"A local intellectual property law firm is looking to hire a full time, onsite, IT help desk associate to help their IT support in the following: *Use Active Directory and Office 365 to assist clients with password resets, user creation and deletion, distribution list creation etc. *Provide remote and on-site technical support to their clients as well as on-call emergency services as needed *Help with onboarding new clients *Diagnose, research, and troubleshoot computer system issues, including operating systems, hardware and software, networking, VPN, connectivity, and server both remotely and on-site. *Install, configure, and support desktops, laptops, servers, virtual machines, network devices, VOIP products, backup systems, and miscellaneous devices. *Monitor and update Service Desk incident tracking tickets for purposes of demonstrating compliance with issue response and resolution, Service Level Agreements, logging daily activities and documenting solutions.","Title":"IT Help Desk Associate","City":"Cincinnati","ExpirationDate":null,"PriorityOrder":0,"Requirements":"*1-2 years of IT-related technical experience. *Experience troubleshooting Active Directory, TCP/IP networks, and common PC and Mac workstation and server applications/operating systems. *Experience working with WANs, LANs, TCP/IP, Firewalls, Routers, and Switches. *knowledge and experience with workstation and server hardware and software troubleshooting.","Skills":"* Managed services provider experience","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":50000.0000,"SalaryLow":40000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
A local intellectual property law firm is looking to hire a full time, onsite, IT help desk associate to help their IT support in the following: *Use Active Directory and Office 365 to assist... More clients with password resets, user creation and deletion, distribution list creation etc. *Provide remote and on-site technical support to their clients as well as on-call emergency services as needed *Help with onboarding new clients *Diagnose, research, and troubleshoot computer system issues, including operating systems, hardware and software, networking, VPN, connectivity, and server both remotely and on-site. *Install, configure, and support desktops, laptops, servers, virtual machines, network devices, VOIP products, backup systems, and miscellaneous devices. *Monitor and update Service Desk incident tracking tickets for purposes of demonstrating compliance with issue response and resolution, Service Level Agreements, logging daily activities and documenting solutions.Less