West Hollywood, CA
|
Managerial / Professional
|
Perm
|
$150k - $250k (estimate)
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The Company: This company is a fast-growing start-up at the intersection of fitness, technology, and wellness. We offer a subscription-based fitness app paired with a line of high-quality physical... supplements. Were combining powerful storytelling with a results-driven app and a supplement line that actually works. With $3M in ARR and 14,000+ active app users, were postproduct-market fit and gearing up for our next phase: scaling to 100,000+ members and building a world-class operational engine. Were a lean, ambitious team that wants to shape how consumers look at fitness. Were in build mode and are looking to scale toward a billion-dollar vision. If that excites you, youre in the right place.The Role:Were hiring our first Head of Operations to help scale our business and lead our growing team. This is a net new roleyoull be jumping in to build and shape operations from the ground up. Youll work closely with the CEO and leadership team to drive execution, manage cross-functional teams, and ensure operational excellence across both our digital and physical product lines.What Youll Do:As Head of Operations, you will be the operational backbone, overseeing and executing across our core business functions: App & Product Operations Coordinate with in-house and overseas development teams, drive roadmap execution, and work in tandem with our CTO to evolve our technology into a scalable platform. Supplement Supply Chain: Work with the Chief Formulator and Co-Founder to manage the full lifecycle of our supplement linefrom formulation and production to inventory management and new launches. Customer Experience: Oversee support systems and design scalable processes that maintain our human touch as we grow. Team & People Operations: Build internal systems for accountability, reporting, and hiring. Help the team grow with clarity and structure. Data & KPIs : Establish clear metrics and dashboards that drive real decision-making. Founder Enablement: Keep the CEO focused on strategic priorities, take execution off their plate, and put out fires before they spread.Salary ranges from $150 - 250k depending on experience level and will also include potential equity and performance-based bonuses.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .