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Jun 16, 2025

Richmond, VA

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Help Desk

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Contract,Perm Possible

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$18 - $22 (hourly estimate)

{"JobID":420185,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-77.4557272727273,"Longitude":37.5547272727273,"Distance":null},"State":"Virginia","Zip":"23219","ReferenceID":"RIC-788614","PostedDate":"\/Date(1750065337000)\/","Description":"Insight Global is looking for a service desk agent, Tier II, to support a service desk integration for the state of VA. This work will be facilitated out of a ticket que, but will require someone to be taking calls from people calling in requesting help as well. This person will need to be familiar with network, security and support service operations. We can pay anywhere from $18 - 25/hour depending on your experience.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Remote Service Desk Engineer","City":"Richmond","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- hands on experience working with networking monitoring tools (SolarWinds, Nagios)- hands on experience working with ticketing systems (Active Directory, Remedy, ServiceNow, JIRA, etc.)- experience working within ITSM principles- experience with CIA triad - familiarity in multi-factor authentications, encryption systems, and the OSI model, router/switch/bandwidth/IP addresses, etc.","Skills":"- experience working with government clients (state or federal)","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":22.0000,"SalaryLow":17.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for a service desk agent, Tier II, to support a service desk integration for the state of VA. This work will be facilitated out of a ticket que, but will require someone to... be taking calls from people calling in requesting help as well. This person will need to be familiar with network, security and support service operations. We can pay anywhere from $18 - 25/hour depending on your experience.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jun 27, 2025

Irvine, CA

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Help Desk

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Perm

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$105k - $112k (estimate)

{"JobID":422179,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-117.784545454545,"Longitude":33.6405454545455,"Distance":null},"State":"California","Zip":"92612","ReferenceID":"OCC-791672","PostedDate":"\/Date(1751030191000)\/","Description":"Our client is seeking an Application Support Specialist to join their team! As an Application Support Specialist, your day-to-day activities will involve providing remote technical assistance to end users for various software applications. You\u0027ll respond to help requests via telephone and email, troubleshoot application issues, and ensure timely resolutions based on user needs. Additionally, you\u0027ll participate in the design, improvement, and implementation of software applications, and conduct extensive testing of upgrades to ensure everything is working correctly. This role offers the opportunity to give input on software improvements, making it ideal for someone interested in contributing to the development process. Excellent communication skills, strong analytical abilities, and a collaborative approach to problem-solving are essential. Occasionally, you may need to visit the office. This is a permanent position, 100% remote (California and Arizona only). The base salary range for this role is $105,000 - $112,000.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Application Support Specialist","City":"Irvine","ExpirationDate":null,"PriorityOrder":0,"Requirements":"5+ years of experience in an application support/help desk role, with experience in a law firm setting Experience supporting the following applications: Microsoft Office 365 Suite? Extensive knowledge in Word (advanced numbering and styles) Adobe Acrobat DC or pdfDocs iManage Work or NetDocs Redlining program experience (ex. CompareDocs or workshare) Understanding of macro packages Excellent verbal and written communication skills","Skills":"Bachelor\u0027s Degree in Computer Science, Information Systems, or in a related field Document comparison applications Zoom \u0026 Microsoft Teams","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":112000.0000,"SalaryLow":105000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Our client is seeking an Application Support Specialist to join their team! As an Application Support Specialist, your day-to-day activities will involve providing remote technical assistance to end... users for various software applications. You'll respond to help requests via telephone and email, troubleshoot application issues, and ensure timely resolutions based on user needs. Additionally, you'll participate in the design, improvement, and implementation of software applications, and conduct extensive testing of upgrades to ensure everything is working correctly. This role offers the opportunity to give input on software improvements, making it ideal for someone interested in contributing to the development process. Excellent communication skills, strong analytical abilities, and a collaborative approach to problem-solving are essential. Occasionally, you may need to visit the office. This is a permanent position, 100% remote (California and Arizona only). The base salary range for this role is $105,000 - $112,000.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jun 17, 2025

Kansas City, MO

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Security Engineering

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Perm

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$75k - $95k (estimate)

{"JobID":420498,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-94.5760909090909,"Longitude":39.1005454545455,"Distance":null},"State":"Missouri","Zip":"64112","ReferenceID":"DC0-789292","PostedDate":"\/Date(1750176955000)\/","Description":"Our client is seeking a Compliance \u0026 Security Administrator. Reporting to the Director of Information Security, this role can be hired as remote or hybrid, provided the candidate is in a state/jurisdiction wherein we practice.Collects and documents evidence of compliance with applicable policies, procedures, and regulations.Maintains policies and procedures to ensure risks are identified and mitigated as the technology environment changes.Assists in the review and completion of client requests (e.g. outside counsel guidelines and questionnaires).Collaborates with key stakeholders to document technology processes and controls.Tests, reviews, analyzes, and recommends updates to controls in technology procedures.Facilitates external audits by collecting requested evidence, analyzing requirements, and coordinating overall response.Identifies improvements that will strengthen the efficiency and effectiveness of compliance initiatives.Maintains documentation of, and reports on, status of compliance activities.Analyzes business impact/exposure of emerging security threats, vulnerabilities and risks.Coordinates with internal stakeholders to deliver security awareness messages and other messages as required.Articulates the security agenda as a member of project teams.Participates in third-party (vendor) risk assessment and management processes.Coordinates with IT staff as necessary to implement security procedures to mitigate risks.Documents and reviews information security requirements.Assist with the capture of evidence to support our ISO 27001 information security certification.Targeting $75-95KWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Compliance and Security Admin-Remote","City":"Kansas City","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Data Loss Prevention (Forcepoint, Microsoft Purview, Netskope)Document Management System (iManage, NetDocuments)Endpoint Detection Response (Crowdstrike, Microsoft Defender)Help Desk (Fresh Service, ServiceNow)Identity Access Management (Microsoft Active Directory, Okta)Privilege Account Management (Beyond Trust, CyberArc)Project Management (Planner, Monday.com)Vulnerability Management (Qualys, Rapid7, Tenable)","Skills":"","Industry":"Security Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":95000.0000,"SalaryLow":75000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Our client is seeking a Compliance & Security Administrator. Reporting to the Director of Information Security, this role can be hired as remote or hybrid, provided the candidate is in a... state/jurisdiction wherein we practice.Collects and documents evidence of compliance with applicable policies, procedures, and regulations.Maintains policies and procedures to ensure risks are identified and mitigated as the technology environment changes.Assists in the review and completion of client requests (e.g. outside counsel guidelines and questionnaires).Collaborates with key stakeholders to document technology processes and controls.Tests, reviews, analyzes, and recommends updates to controls in technology procedures.Facilitates external audits by collecting requested evidence, analyzing requirements, and coordinating overall response.Identifies improvements that will strengthen the efficiency and effectiveness of compliance initiatives.Maintains documentation of, and reports on, status of compliance activities.Analyzes business impact/exposure of emerging security threats, vulnerabilities and risks.Coordinates with internal stakeholders to deliver security awareness messages and other messages as required.Articulates the security agenda as a member of project teams.Participates in third-party (vendor) risk assessment and management processes.Coordinates with IT staff as necessary to implement security procedures to mitigate risks.Documents and reviews information security requirements.Assist with the capture of evidence to support our ISO 27001 information security certification.Targeting $75-95KWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

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