Job Search Results for biotech
Apr 01, 2026
New York, NY
|
Accounting / Finance
|
Perm
|
$100k - $200k (estimate)
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On a day-to-day basis, this analyst supports senior research coverage of biotechnology companies by building and maintaining financial and valuation models, monitoring clinical trial, FDA, and... regulatory developments, and analyzing earnings and company disclosures. They draft research notes, update investment theses and price targets around key catalysts, and participate in management calls, industry conferences, and expert consultations. The role also involves ongoing collaboration with sales and trading to communicate insights and respond to client inquiries.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 02, 2026
Raritan, NJ
|
Engineering (Non IT)
|
Contract
|
$48 - $60 (hourly estimate)
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Insight Global is seeking an experienced Equipment Systems Integration/Configuration Engineer with strong automation/controls awareness and biotech manufacturing experience for one of our biotech... clients to support CART production in central, NJ. This role will ensure equipment is correctly configured, and ready to run GMP manufacturing during commissioning and qualification activities while supporting mindset towards Pharma 4.0 and improved data accessibility.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 17, 2026
Billerica, MA
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Desktop Support
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Contract
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$22 - $28 (hourly estimate)
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Insight Global is seeking a Level II IT Support Specialist for one of our Biotech clients in Billerica, MA. This role will be onsite five (5) days per week. This role will start as a long-term (12... month) contract with potential extensions and the possibility of converting to a permanent position.In this role you will be responsible for providing technical support to end users, ensuring smooth operation of hardware, software, and network systems. You will provide tier II support for about 500 end users. Image and deploy new computers and software, set up accounts in Active Directory and various applications as needed, and train users on basic functionality of our systems. You will also serve as an escalation point for all tier I tickets that cannot be resolved. Additional Responsibilities Include: - Install, configure, and maintain computer hardware, operating systems, and standard applications- Support user account setup, password resets, and basic administration of systems such as Active Directory, Office 365, VPN, and other business tools- Document all issues, solutions, and processes in the ticketing system- Escalate complex issues when necessary while maintaining ownership of the request- Assist with onboarding/offboarding tasks, device provisioning, and asset tracking- Maintain strong communication with users to set expectations and provide updates- Contribute to process improvements and overall IT service enhancementWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 09, 2026
San Diego, CA
|
Project Manager
|
Contract,Perm Possible
|
$46 - $57 (hourly estimate)
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A Pharmaceutical company based in San Diego, CA is seeking a Sr. Technical Project Manager to support their Infrastructure project initiatives. The Senior Technical Project Manager (Infrastructure)... will lead complex, enterprise-scale infrastructure initiatives within a regulated biotech/pharma environment. This role is accountable for driving on-premise to cloud migrations, modernizing core infrastructure platforms, and ensuring operational readiness across highly validated systems. The ideal candidate brings deep experience managing infrastructure programs involving virtualization, cloud platforms, networking, and vendor-led support models, while navigating GxP and compliance requirements.This individual will serve as the primary point of accountability across planning, execution, vendor coordination, and stakeholder communication?ensuring projects are delivered on time, within scope, and in alignment with the company's quality and compliance standards.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 09, 2026
Irvine, CA
|
Programmer / Developer
|
Contract
|
$68 - $85 (hourly estimate)
{"JobID":517121,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-117.73,"Longitude":33.67,"Distance":null},"State":"California","Zip":"92618","ReferenceID":"OCC-a5302587-7808-4d85-a714-0a3573b83afc","PostedDate":"\/Date(1775756973000)\/","Description":"We are seeking an experienced CSV / GxP Validation Consultant with a strong focus on clinical systems and GCP (Good Clinical Practice) compliance. This role will lead and support validation activities for clinical platforms while partnering closely with Quality, IT, and business stakeholders. Experience working within small to mid-size, clinical-stage biotech environments is highly preferred. this role can work 100% remote although we are looking for someone to work 8am - 5pm PST hours. Key Responsibilities? Lead and execute Computer System Validation (CSV) activities for clinical systems, regulatory and quality systems in regulated GCP environments? Own validation deliverables across the full lifecycle, including: ? Validation plans? Risk assessments? Requirements and specifications? Test execution and traceability? Validation reports and approvals? Serve as the project lead for validation initiatives, managing timelines, documentation, and cross-functional alignment ? Ensure compliance with GCP regulations, with exposure to additional GxP areas such as clinical systems, regulatory and quality systems as applicablePartner with internal teams to support system implementations, upgrades, and ongoing compliance activitiesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Remote - CSV/GxP Consultant","City":"Irvine","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 5-10+ Strong hands-on experience in CSV within clinical systems - with modern CSV practices ? Deep understanding of GCP requirements and clinical validation practices? Experience validating clinical systems such as Veeva Vault EDC, Veeva Vault CTMS, Veeva Vault eTMF ? Exposure to regulatory information management solutions, including: Veeva Vault RIM Registrations and Veeva Vault RIM Submissions? Hands-on experience with Veeva quality platforms, including: Veeva Vault QualityDocs, Veeva Vault Training, Veeva Vault QMS? Demonstrated ability to lead validation projects, not just support execution? Experience working within small to mid-size, clinical-stage biotech companies (e.g., similar to Tarsus)? Comfortable operating in lean environments and owning deliverables end-to-endStrong stakeholder communication, project management skills, and work cross functionally","Skills":"? Experience supporting rapid growth or scaling organizations? Support inspection readiness, audits, and remediation efforts when neededAnalytics \u0026 Reporting? Experience with clinical and regulatory analytics tools, including: ? JReview? SAS Life Science Analytics Framework (LSAF)? Certara WinNonlin? Kayentis ePRO (clinical data capture and patient-reported outcomes)","Industry":"Programmer / Developer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":85.0000,"SalaryLow":68.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking an experienced CSV / GxP Validation Consultant with a strong focus on clinical systems and GCP (Good Clinical Practice) compliance. This role will lead and support validation... activities for clinical platforms while partnering closely with Quality, IT, and business stakeholders. Experience working within small to mid-size, clinical-stage biotech environments is highly preferred. this role can work 100% remote although we are looking for someone to work 8am - 5pm PST hours. Key Responsibilities? Lead and execute Computer System Validation (CSV) activities for clinical systems, regulatory and quality systems in regulated GCP environments? Own validation deliverables across the full lifecycle, including: ? Validation plans? Risk assessments? Requirements and specifications? Test execution and traceability? Validation reports and approvals? Serve as the project lead for validation initiatives, managing timelines, documentation, and cross-functional alignment ? Ensure compliance with GCP regulations, with exposure to additional GxP areas such as clinical systems, regulatory and quality systems as applicablePartner with internal teams to support system implementations, upgrades, and ongoing compliance activitiesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 13, 2026
Andover, MA
|
Engineering (Non IT)
|
Contract
|
$54 - $68 (hourly estimate)
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We are seeking an experienced HVAC Engineer to support the design, operation, and continuous improvement of critical utility systems within a regulated manufacturing environment. This role serves as... a technical subject matter expert for commercial and industrial HVAC infrastructure, ensuring system reliability, compliance, and energy efficiency in support of GMP manufacturing operations. The ideal candidate brings strong technical depth in HVAC systems, a reliability focused mindset, and experience working within pharmaceutical, biotech, or similarly regulated facilities.Key Responsibilities:?Provide engineering oversight for critical HVAC systems including air handlers, chillers, exhaust systems, and associated building automation systems?Lead system troubleshooting, performance optimization, and long term reliability improvements?Support system redesigns and upgrades to meet evolving production and compliance needs?Ensure HVAC systems operate in compliance with Good Manufacturing Practices, internal SOPs, and applicable environmental and safety regulations?Support inspections, audits, and regulatory interactions by providing technical documentation and subject matter expertise?Partner with Quality and Validation teams to support system qualification, change control, and deviation investigations?Conduct root cause analysis for equipment and system failures?Develop and refine preventive and predictive maintenance strategies?Perform condition assessments to proactively identify reliability risks and recommend corrective actions?Provide technical leadership for capital projects, system upgrades, and facility expansions?Review engineering designs, commissioning plans, and vendor submittals?Collaborate with internal stakeholders and external contractors to ensure projects meet performance and compliance expectations?Partner closely with Facilities, Engineering, Manufacturing, Automation, and Environmental Health and Safety teams?Support operations with timely troubleshooting, technical guidance, and continuous improvement initiativesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 23, 2026
Billerica, MA
|
Security Engineering
|
Contract,Perm Possible
|
$46 - $57 (hourly estimate)
{"JobID":522517,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-71.2489,"Longitude":42.5489,"Distance":null},"State":"Massachusetts","Zip":"01821","ReferenceID":"DGO-1abaf629-3d3a-4214-89f7-85df2fa40e3d","PostedDate":"\/Date(1776962600000)\/","Description":"Insight Global is seeking an Incident Response/InfoSec Engineer for one of our Biotech clients in Billerica, MA. This role will be hybrid remote working three (3) days onsite. This role will start as a six (6) month contract with potential extensions and the possibility of converting to a permanent position.In this role you will join our client?s growing organization and Information Security team and will work within the Security Operations team, reporting to the Director, IT Infrastructure and Security Operations. You will respond to security events, conduct analysis of threats such as malware and intrusion attempts, and provide security services to safeguard highly sensitive data. You will work hands-on with detection systems and vulnerability analysis tools to respond to potential threats to their systems. You should be prepared to relentlessly resolve security issues by gathering and analyzing event data and conducting root-cause analysis. With your technical expertise, you will be solving security challenges at scale, working to protect the applications that support our client?s and their fast-growing business. We are seeking broad and deep technical knowledge, specifically in the fields of forensics, malware analysis, network security, application security, threat hunting, and threat intelligence.Additional Responsibilities Include: - As a SME, you will be responsible for leading incidents, investigations, and security initiatives- Act as a security multiplier to help scale security incident response - Prepare post-mortem reports of incidents and present findings to the broader team- Create and maintain runbooks to ensure smooth handling of all security incidents- Lead and participate in incident response tabletop exercises to validate and improve existing processes and procedures and train others on their roles and responsibilities during an incident- Monitor and analyze security logs, using KQL queries in Microsoft Sentinel, to identify potential security breaches- Build, refine, and maintain analytic rules, workbooks, hunting queries, and dashboards in Microsoft Sentinel to enhance detection and response capabilities- Automate incident response and enrichment processes using Logic Apps, automation rules, and playbooks in Sentinel- Assess vulnerabilities within the environment, conduct risk-based prioritization of vulnerabilities, and assist in remediation- Lead and coordinate responses to cyber threats, including incidents identified in Microsoft Defender for EndpointWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Incident Response/InfoSec Engineer","City":"Billerica","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 5+ years of experience in Incident Response - Extensive experience with Microsoft Defender for endpoint protection and response- Experience with Microsoft Sentinel (SIEM/SOAR)- Experience with vulnerability management solutions - Experience with scripting tools (Python, PowerShell, Bash, KQL, etc.) for automation","Skills":"- Industry certifications (Microsoft Security, SANS, ISC2, etc.)- Experience in Biotech/Pharma industry","Industry":"Security Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":57.0000,"SalaryLow":45.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking an Incident Response/InfoSec Engineer for one of our Biotech clients in Billerica, MA. This role will be hybrid remote working three (3) days onsite. This role will start as... a six (6) month contract with potential extensions and the possibility of converting to a permanent position.In this role you will join our client?s growing organization and Information Security team and will work within the Security Operations team, reporting to the Director, IT Infrastructure and Security Operations. You will respond to security events, conduct analysis of threats such as malware and intrusion attempts, and provide security services to safeguard highly sensitive data. You will work hands-on with detection systems and vulnerability analysis tools to respond to potential threats to their systems. You should be prepared to relentlessly resolve security issues by gathering and analyzing event data and conducting root-cause analysis. With your technical expertise, you will be solving security challenges at scale, working to protect the applications that support our client?s and their fast-growing business. We are seeking broad and deep technical knowledge, specifically in the fields of forensics, malware analysis, network security, application security, threat hunting, and threat intelligence.Additional Responsibilities Include: - As a SME, you will be responsible for leading incidents, investigations, and security initiatives- Act as a security multiplier to help scale security incident response - Prepare post-mortem reports of incidents and present findings to the broader team- Create and maintain runbooks to ensure smooth handling of all security incidents- Lead and participate in incident response tabletop exercises to validate and improve existing processes and procedures and train others on their roles and responsibilities during an incident- Monitor and analyze security logs, using KQL queries in Microsoft Sentinel, to identify potential security breaches- Build, refine, and maintain analytic rules, workbooks, hunting queries, and dashboards in Microsoft Sentinel to enhance detection and response capabilities- Automate incident response and enrichment processes using Logic Apps, automation rules, and playbooks in Sentinel- Assess vulnerabilities within the environment, conduct risk-based prioritization of vulnerabilities, and assist in remediation- Lead and coordinate responses to cyber threats, including incidents identified in Microsoft Defender for EndpointWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 06, 2026
Southborough, MA
|
Project Manager
|
Perm
|
$65 - $90000 (hourly estimate)
{"JobID":515441,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-71.5312,"Longitude":42.2936,"Distance":null},"State":"Massachusetts","Zip":"01772","ReferenceID":"AUS-22b5816f-e672-4d66-b06b-23669c7afbec","PostedDate":"\/Date(1775495440000)\/","Description":"**Job Description -** Seeking an Assistant Project Manager or Project Manager to support high-profile Biotech/Biopharm and Semiconductor projects across the Northeast. Work includes both ground-up construction and complex renovation environments with heavy exposure to FDA-regulated process systems (not traditional HVAC).### **Responsibilities**- Support project managers on day-to-day operations- Coordinate submittals, RFIs, and documentation- Assist in developing and managing schedules- Collaborate with field teams and subcontractors- Help ensure compliance with FDA and industry standards- Participate in onsite or periodic travel assignments as neededWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Assistant Construction Project Manager","City":"Southborough","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Strong computer skills: **PowerPoint, Excel, Procore**- Understanding of **construction submittal processes**- Ability to assist with **project schedules**- Willingness to travel across the Northeast(Projects in **Maryland, Rhode Island, New York**; typically within 40 min of the Southborough office when local)- Professional attitude, team orientation, and eagerness to learn","Skills":"- Knowledge of **Process Mechanical Systems** for **BioPharm/Semiconductor**- Materials of construction experience for **FDA environments**- Mechanical Engineering degree (ideal for new grads)- Field experience in construction or facilities","Industry":"Project Manager","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":90000.0000,"SalaryLow":65.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
**Job Description -** Seeking an Assistant Project Manager or Project Manager to support high-profile Biotech/Biopharm and Semiconductor projects across the Northeast. Work includes both ground-up... construction and complex renovation environments with heavy exposure to FDA-regulated process systems (not traditional HVAC).### **Responsibilities**- Support project managers on day-to-day operations- Coordinate submittals, RFIs, and documentation- Assist in developing and managing schedules- Collaborate with field teams and subcontractors- Help ensure compliance with FDA and industry standards- Participate in onsite or periodic travel assignments as neededWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 27, 2026
New York, NY
|
Desktop Support
|
Contract-to-perm
|
$32 - $40 (hourly estimate)
{"JobID":500588,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-73.99,"Longitude":40.71,"Distance":null},"State":"New York","Zip":"10001","ReferenceID":"DGO-92f3e106-85a4-4fcf-8b7c-cb2fcaa27cdd","PostedDate":"\/Date(1772214602000)\/","Description":"Insight Global is seeking a Service Desk Support Technician for one of our clients in the biotech space. This role will be located in New York City right near Penn Station and will be onsite five days per week. As a Service Desk Support Technician, you will join a collaborative and fast-paced IT team. This role focuses on day-to-day service desk operations, providing front-line technical support to internal end users and ensuring timely resolution of technical issues. The ideal candidate is customer-focused, adaptable, and comfortable working in an agile, high-collaboration environment.You will work closely with fellow service desk technicians, IT leadership, security, infrastructure, and imaging teams, while using modern tools and AI-enhanced workflows to support business operations.Key Responsibilities? Serve as the first point of contact for end users seeking technical assistance via phone and digital channels? Review, assign, and manage support tickets through the Freshservice ticketing system? Troubleshoot and resolve Tier 1 technical issues related to hardware, software, accounts, and access? Handle common requests such as password resets, Okta user provisioning/deprovisioning, and email issues? Escalate Tier 2 issues appropriately and collaborate with escalation teams to ensure resolution? Work fluidly between the ticketing system and Slack to support real-time collaborationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Service Desk Support Technician","City":"New York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 3+ years of experience of help desk experience ? Experience supporting both Windows and MacOS ? Hands on experience supporting Okta ? Experience with enterprise ticketing system ideally FreshService ? Proficient with AI tools - understand how to use ChatGPT Gemini and/or Claude","Skills":"? MDM Experience (Intune or Kandji)? Experience with Claude Cowork or AI agents ? Technical Certifications (CompTIA A+, ITIL Foundation, etc.)","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":40.0000,"SalaryLow":32.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking a Service Desk Support Technician for one of our clients in the biotech space. This role will be located in New York City right near Penn Station and will be onsite five... days per week. As a Service Desk Support Technician, you will join a collaborative and fast-paced IT team. This role focuses on day-to-day service desk operations, providing front-line technical support to internal end users and ensuring timely resolution of technical issues. The ideal candidate is customer-focused, adaptable, and comfortable working in an agile, high-collaboration environment.You will work closely with fellow service desk technicians, IT leadership, security, infrastructure, and imaging teams, while using modern tools and AI-enhanced workflows to support business operations.Key Responsibilities? Serve as the first point of contact for end users seeking technical assistance via phone and digital channels? Review, assign, and manage support tickets through the Freshservice ticketing system? Troubleshoot and resolve Tier 1 technical issues related to hardware, software, accounts, and access? Handle common requests such as password resets, Okta user provisioning/deprovisioning, and email issues? Escalate Tier 2 issues appropriately and collaborate with escalation teams to ensure resolution? Work fluidly between the ticketing system and Slack to support real-time collaborationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 05, 2026
New York, NY
|
Desktop Support
|
Contract
|
$34 - $42 (hourly estimate)
{"JobID":503060,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-73.99,"Longitude":40.71,"Distance":null},"State":"New York","Zip":"10001","ReferenceID":"DGO-245281de-1a01-48bb-8d6a-e2a6a5715761","PostedDate":"\/Date(1772742738000)\/","Description":"Insight Global is seeking an AI Service Desk Support Technician for one of our clients in the biotech space. This role will be located in New York City right near Penn Station and will be onsite five days per week. As a Service Desk Support Technician, you will join a collaborative and fast-paced IT team. This role focuses on day-to-day service desk operations, providing front-line technical support to internal end users and ensuring timely resolution of technical issues. The ideal candidate is customer-focused, adaptable, and comfortable working in an agile, high-collaboration environment.You will work closely with fellow service desk technicians, IT leadership, security, infrastructure, and imaging teams, while using modern tools and AI-enhanced workflows to support business operations.Key Responsibilities? Serve as the first point of contact for end users seeking technical assistance via phone and digital channels? Review, assign, and manage support tickets through the Freshservice ticketing system? Troubleshoot and resolve Tier 1 technical issues related to hardware, software, accounts, and access? Handle common requests such as password resets, Okta user provisioning/deprovisioning, and email issues? Escalate Tier 2 issues appropriately and collaborate with escalation teams to ensure resolution? Work fluidly between the ticketing system and Slack to support real-time collaborationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"AI Service Desk Technician","City":"New York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 4+ years of experience of help desk experience ? Experience providing support and helping users use Claude.ai - ideally Claude Cowork ? Experience supporting both Windows and MacOS ? Hands on experience supporting Okta ? Experience with enterprise ticketing system ideally FreshService","Skills":"? Experience supporting ChatGPT or Gemini? MDM Experience (Intune or Kandji)? Experience with Claude Cowork or AI agents ? Technical Certifications (CompTIA A+, ITIL Foundation, etc.)","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":42.0000,"SalaryLow":33.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking an AI Service Desk Support Technician for one of our clients in the biotech space. This role will be located in New York City right near Penn Station and will be onsite five... days per week. As a Service Desk Support Technician, you will join a collaborative and fast-paced IT team. This role focuses on day-to-day service desk operations, providing front-line technical support to internal end users and ensuring timely resolution of technical issues. The ideal candidate is customer-focused, adaptable, and comfortable working in an agile, high-collaboration environment.You will work closely with fellow service desk technicians, IT leadership, security, infrastructure, and imaging teams, while using modern tools and AI-enhanced workflows to support business operations.Key Responsibilities? Serve as the first point of contact for end users seeking technical assistance via phone and digital channels? Review, assign, and manage support tickets through the Freshservice ticketing system? Troubleshoot and resolve Tier 1 technical issues related to hardware, software, accounts, and access? Handle common requests such as password resets, Okta user provisioning/deprovisioning, and email issues? Escalate Tier 2 issues appropriately and collaborate with escalation teams to ensure resolution? Work fluidly between the ticketing system and Slack to support real-time collaborationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.