Job Search Results for insight

We are seeking an experienced and highly motivated Cyber Incident Response Planner to drive the development and implementation of robust incident response plans and processes. As an integral part of... More the Governance, Risk, and Compliance (GRC) Division within the Information and Cybersecurity Department, you will lead response efforts to mitigate cybersecurity breaches, minimize risk, and safeguard enterprise systems. This role requires a skilled communicator, critical thinker, and experienced responder who thrives in staying ahead of the evolving threat landscape.This is a cross-functional role offering the opportunity to work across teams, contribute to enterprise risk management, and help build a strong incident response culture. The ideal candidate will bring technical expertise, communication acumen, and leadership skills to effectively influence and collaborate across multiple stakeholder groups. This role reports to the GRC Manager and is designated as on-site, with a current expectation of two days in the office due to space considerations. Work will be performed in the Eastern Time Zone (ET) in Atlanta, GA.Key ResponsibilitiesIncident Response Planning & Implementation?Maintain governance over incident response (IR) documentation. Develop, document, and implement comprehensive IR plans, policies, standards and procedures to ensure swift and effective responses to cybersecurity incidents or breaches.?Update and maintain IR documentation, workflows, automation initiatives, and response playbooks and similar, to remain aligned with evolving threats and operational requirements.?Create and maintain secure methods for tracking and reporting IR activities.Incident Handling & Coordination?Assist with handling of security events/incidents, including triage, remediation, documentation of the incident, including Indicators of Compromise (IOCs), and escalation to management.?Coordinate incident investigations, containment, and recovery efforts in collaboration with internal teams and external stakeholders.?Serve as a liaison, ensuring clear and accurate communication of incident details while gathering information for stakeholders across multiple departments and governance bodies. Observe and document events during cybersecurity incidents and exercises to facilitate post-incident response reviews to identify and implement comprehensive improvements based on the lessons learned.?Submit required IR reports to governing bodies to meet legal, regulatory, contractual, and policy obligations (e.g., federal agencies or institutional reporting directives).Threat Awareness & Communication?Maintain a deep and current understanding of the threat landscape, including malware identification, threat actor activity, and emerging attack vectors.?Continuously analyze and consult various publications, websites, news sources, and cyber forums to monitor cyber threats relevant to our environment.?Effectively communicate risks, threats, and potential impacts to stakeholders outside of the cybersecurity domain in a clear and actionable manner.Testing & Validation?Plan and execute incident response exercises, (e.g., tabletop exercises, simulations, and controlled disruptions) to validate and enhance organizational IR capabilities.?Facilitate post-incident response exercise reviews to identify gaps, implement lessons learned, and refine IR processes.Data Analysis & Enterprise Incident Management?Manipulate, analyze, and interpret complex datasets to support cybersecurity investigations and enterprise risk initiatives.?Leverage GRC tools to enhance enterprise cybersecurity risk management processes.?Identify opportunities to automate and innovate IR workflows for improved efficiency.Additional ResponsibilitiesGeneral GRC Support?Resolve service desk incidents and issues assigned by the GRC team.?Review and contribute to cybersecurity documentation for completeness, currency, and accuracy, such as plans for system security, incident response, contingency, disaster recovery, and business/impact analysis. Update as necessary.?Contribute to the preparation of regulatory and compliance reports, collaborate with other organizational units ensuring data accuracy and complianceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client will be performing wide-ranging facility management services to include but not limited to: planning, programming, design, asset management, construction inspection, energy management,... More real estate, environmental, cultural resources, space planning, CAD, GIS, cost estimating, and numerous other functions. Ideal candidates will have knowledge and/or experience with federal contracts and/or the Air Force Civil Engineering Squadron. They will also have a strong enthusiasm to ensure the cadets and future Air Force Leaders live and learn in state-of-the-art facilities and have the necessary resources to serve our country to the best of their abilities. This position is full time and located on-site at the USAFA. The expected start date is March 1, 2026. In the role of Energy Manager, we'll count on you to: - Work with our project teams to achieve energy-efficient building and system design - Work with designers, architects and engineers from the beginning of the design process through construction documents to help optimize energy performance - Manage or participate in energy audits of existing buildings to identify and investigate energy conservation and utility cost reduction measure - Participate in charrette process and/or initial project meetings to discuss energy goals - Recommend energy-efficient design solutions and energy-efficient technologies, including lighting, HVAC and building envelope measures - Serve as a resource to other team members regarding state-of-the art building systems, such as advanced control strategies, daylighting design, natural ventilation, cogeneration and photovoltaic systems - Develop detailed energy models using DOE-2 compliant software - Prepare documentation required for obtaining LEED energy credits - Serve as the base energy manager for the United States Air Force Academy - Identify program energy management projects for execution via Energy Conservation Investment Program (ECIP), Federal Energy Management Program (FEMP), MILCON, and Energy Service Contracts (ESC) such as ?Energy Saving Performance Contracts (ESPC) and Utility Energy Service contracts (UESC) - Manage ECIP and FEMP programs, which includes preparation of programming documents; engineering analysis of energy and cost savings; preliminary cost estimates; life cycle cost analyses for submission to the government - Conduct facility energy and water conservation audits of at least 10% of facility square footage per year utilizing UESC and ESPC contracts. Invoices are to be validated on a monthly basis - On monthly basis, calculate and validate utility rates for each reimbursable consumer on base to ensure accurate billing. Provide rate calculations and results to the Contracting Officer?s Representative and Civil Engineer Resource Advisor - Prepare quarterly reports for 10 Civil Engineer Squadron (CES) on Energy Performance Index, and Metering and Budgeting Program. - Respond to 10 CES data calls addressing current items of interest involving energy management - Serve as the base focal point for utility programs and data compilation. Provide monthly utility consumption and cost data into Defense Utility Energy Reporting System. Submit reports to higher headquarters on a quarterly basis within 15 days after the reporting quarter. - Support all applicable DoD energy targets and Air Force energy reduction goals for USAFA. Brief the Government on status at periodic energy steering group meetings. - Schedule, coordinate, and conduct Energy Management Steering Group meetings at least quarterly - Assist in the preparation for and participation in client and stakeholder information meetings, site data collection visits, stakeholder interviews, charrettes, and in-progress project reviews - Plan, coordinate, staff, or otherwise arrange for the development, funding, processing, and management of energy projects - Provide government with life-cycle cost effectiveness information for energy projects - Review current client sustainability and energy utilization, technology, and methodologies, and provide recommendations to assist with energy and sustainability goal attainment - Develop DD Form 1391 energy project programming documentation to include parametric cost estimate, alternatives analysis, and project requirement calculations - Determine the feasibility of alternative energy generation methods, special financing for Federal energy projects. - Perform site visits to any of the USAFA site locations to assist with communication, establish standard business processes, and ensure policy compliance. - Participate in control systems and energy master planning efforts. - Perform other duties as needed Preferred Qualifications - 10 years experience in DOD energy management - Prior Air Force Civil Engineering Squadron experience preferred - Ability to work in person and on site at United States Air Force Academy - Ability to pass a background check - Certified by the Association of Energy Engineers (AEE) - An attitude and commitment to being an active participant of our employee-owned culture is a must - This position is subject to a governmental background checkWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is looking for a highly-skilled Field Engineer to join one of our largest national general contractor clients for a long term contract (18-months) supporting a large-scale data center... More buildout. In order to be successful on this team you must live within a commutable distance to Rayville, Louisiana as you'll be required to go on site daily to work cross functionally with stakeholders, other general contractors participating in this project (3 separate companies are supporting this buildout) and senior level leadership.Responsibilities:Jobsite:? Responsible for the implementation and management of jobsite-wide IT work providing input and deliverables in all phases.? Analyzes, prioritizes, troubleshoots, and resolves technical issues with the network connections in the primary and all trailers and buildings where Mortenson internet exists.? Interacts in person, via telephone, email, IM, and web interface to assist the jobsite team and HQ IT teams with network configuration.? Installs and maintains software/hardware/networks at jobsites and offices.? Determines, recommends, procures, and executes which products or services best fit the needs of the project teams, while maintaining Mortenson IT standards and best practices.? Works with service providers and trade partners to install and implement jobsite technologies.? Implements and follows jobsite standardization practices.? Responsible for scheduling and organizing visits to jobsites and offices.? Primary support includes but is not limited to diagnosing & troubleshooting network connections, configurations and hardware.? Coordinates and tracks IT project deadlines and tasks.Standards:? Responsible for maintaining company security through established tools.? Provides IT training during onboarding and provisions assets following established best practices.? Provides relevant input for technical and process improvements to contribute and the overall effectiveness of Mortenson?s IT and Network organization.? Takes initiative to work with other cross-functional IT team members to improve the quality of service.? Responsible for mobilization and demobilization of IT equipment at jobsites.Support:? Secondary support, as needed, includes liaising with jobsite teams and assisting with troubleshooting and resolving any technology questions or software solution. Questions that cannot be resolved right away will have tickets submitted in ServiceNow.? Ensures quality customer service by maintaining ownership of escalated issues until resolved, including communication and root cause analysis.? Responsible for creating, tracking, and resolving incidents and tasks in ServiceNow.? Follows ITIL processes for incident and problem management.? Records, tracks, and audits equipment using the established asset management system (ServiceNow) and processes, including asset recovery at jobsites.? Documents best practices and known fixes in ServiceNow knowledge base.? Creates a positive support experience and builds strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a consummately professional attitude.Position Requirements:? Primary: Technically skilled in networking Cisco/Meraki (MX, Router, Switch, VPN), Networking Protocols (TCP/IP, DHCP).? Secondary: Able to support video conferencing and scheduling hardware/software. Skilled in Microsoft Office 365 and supporting diverse applications.? Ability to learn on the fly.? Ability to react quickly and efficiently to high pressure situations.? Excellent organizational and interpersonal skills.? Perform quality work within deadlines with or without direct supervision.? Interact professionally with other employees, customers, and suppliers.? Work effectively as a team contributor on all assignments.? Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Director of Systems Quality Engineering is responsible for defining and executing the global quality strategy for all hardware products across the Hardware Engineering organization, including... More Mechanical, Hydraulic, Electrical, Electronics, and Embedded Software (Firmware) disciplines. This role provides enterprise leadership for product quality, reliability, verification, and validation across the full product lifecycle ? from concept development through production launch and field deployment.The Director leads a globally distributed Quality Assurance and System Validation organization and is accountable for establishing scalable quality frameworks, governance models, and testing architectures that enable predictable product performance, accelerated innovation, and reduced lifecycle risk.This position plays a critical leadership role in shaping product architecture decisions, influencing cross-functional engineering strategy, and driving organizational transformation toward best-in-class quality maturity. The Director partners closely with Engineering, Product Management, Operations, Manufacturing, Supplier Quality, and Customer Support to ensure alignment between product requirements, validation rigor, release readiness, and field performance.The ideal candidate combines deep systems engineering knowledge with executive-level leadership capability, strong business acumen, and a demonstrated track record of building high-performing global organizations. This leader will champion a culture of quality ownership, technical excellence, accountability, and continuous improvement across the enterprise.Position Responsibilities:? Define and execute the long-term System Quality and Validation strategy aligned with business objectives and product roadmaps.? Establish enterprise quality governance, release readiness criteria, and lifecycle quality gates across product development.? Serve as the executive voice of product quality, reliability, and risk management.? Influence product architecture decisions to improve robustness, manufacturability, and serviceability.? Partner with Manufacturing and Supplier Quality to ensure end-to-end quality alignment from design through production.? Own the end-to-end Quality Assurance strategy for all Hardware Engineering disciplines, including Mechanical, Hydraulic, Electrical, Electronics, and Firmware.? Establish and manage product/component testing and system testing processes across all hardware platforms and product lines.? Lead a QA organization, ensuring consistent methods, communication, tooling, and execution across all regions.? Collaborate closely with Software QA teams to align functional test plans, system integration testing, regression coverage, and release readiness activities.? Develop and implement QA best practices, standard operating procedures, and quality improvement methodologies across the engineering organization.? Drive the creation, adoption, and continuous enhancement of automated testing frameworks to support repeatable, high-quality releases.? Oversee development of test plans, test protocols, verification methodologies, acceptance criteria, and quality metrics.? Implement robust defect tracking systems, quality dashboards, KPIs, and root cause analysis processes that provide visibility across the product lifecycle.? Ensure timely identification, analysis, and mitigation of system-level issues related to electrical, mechanical, firmware, and hydraulic integration.? Build organizational capabilities in automation, reliability engineering, data analytics, and system validation.? Partner with Product Management, Engineering, Operations, and Customer Support to address field issues, understand customer requirements, and drive systemic improvements.? Ensure that testing practices and documentation comply with applicable safety, regulatory, and certification requirements.? Provide leadership in cross-functional design and architecture reviews, representing the voice of quality and risk reduction.? Demonstrate strong leadership qualities including data-driven decision-making, strategic thinking, and a systematic approach to problem solving.? Lead digital transformation initiatives including test automation, data platforms, simulation, and model-based validation.? Benchmark industry best practices and introduce advanced quality methodologies.? Own the System Quality budget, resource planning, and investment prioritization.? Drive cost of quality reduction initiatives and improve lifecycle profitability through early defect detection.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Senior Manager ? Information Security Risk & Compliance is a hands-on leader responsible for executing and operating the organization?s information security risk and compliance programs. This... More role directly performs risk assessments, supports audits, manages GRC tooling, and works closely with technical teams to remediate control gaps. The role balances leadership responsibilities with day-to-day execution and technical depth.Key ResponsibilitiesHands-On Risk Management ? Perform and lead information security risk assessments across applications, infrastructure, cloud environments, and business processes. ? Maintain risk registers, document findings, assign remediation actions, and track closure. ? Conduct threat modeling and control gap analyses in collaboration with engineering and security teams. ? Perform and review third-party/vendor security risk assessments and questionnaires.Compliance & Audit Execution ? Directly manage compliance efforts for frameworks and regulations such as ISO 27001, SOC 2, PCI DSS, SOX, GDPR, or HIPAA (as applicable). ? Prepare audit evidence, coordinate walkthroughs, and respond to auditor and regulator requests. ? Execute control testing and validate control design and operating effectiveness. ? Track remediation plans and validate corrective actions.Policy, Standards & Controls ? Draft, update, and maintain information security policies, standards, and procedures. ? Map technical and administrative controls to compliance requirements and business risks. ? Work hands-on with system owners to design and implement security controls.GRC Tools & Metrics ? Administer and optimize GRC tools (e.g., Varonis, Lighbeam, Tenable, Auditboard etc). ? Build risk dashboards, compliance metrics, and executive-level reporting. ? Automate evidence collection and control monitoring where possible.Cross-Functional Collaboration ? Work closely with IT, Cloud, DevOps, Security Operations, Legal, Privacy, and Internal Audit teams. ? Provide actionable security guidance during system design, cloud migrations, and vendor onboarding. ? Act as a subject matter expert for security risk and compliance inquiries.Leadership & Mentorship ? Lead by example with direct execution while mentoring junior risk and compliance staff. ? Review work products, provide hands-on coaching, and ensure quality and consistency. ? Support hiring and onboarding of risk and compliance team members as needed.Major Tasks, Responsibilities, and Key AccountabilitiesServes as an internal information security consultant to the organization. Effectively leads and or coordinates all internal dedicated security functions including but not limited to - patching, anti-virus, intrusion prevention, CERT response, log file monitoring, cross division security coordination, systems operational security testing, rule set analysis, threat detection and adaptation, as well as advent security related functions.Initiates activities to create information security awareness within the organization.Performs information security risk assessments, and acts as an internal auditor. Evaluates audit findings and drives remediation of identified control deficiencies.Reviews all system-related security planning throughout the network and acts as a liaison to information systems.Monitors compliance with information security policies and procedures, addressing problems with the appropriate department manager or data owner.Oversees the security policy to ensure appropriateness. Provides training and consultation to ensure understanding of and compliance with established security standards and controls. Manages the Computer Security Incident Response Plan.Manages the Risk Program including coordination and follow-up of the semi-annual risk assessment and development and implementation of business unit policies and standards.Manages the business unit's audits and examinations. Works with management to put controls in place needed to comply with SOX and PCI regulatory requirements.Nature and ScopeSolutions require analysis and investigation.Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience. May recommend/make decisions regarding new programs/initiatives that have significant impact to the business and carry consequences in unsuccessful endeavors.Manages a larger team or multiple small teams through direction of subordinate management and/or supervisory staff.Direct Placement Roles:Compensation:$170,000 to $190,000 per year annual salary. [If client has provided an exact salary, then no need to use a range; also, if the client has provided an hourly rate, then use same hourly language from the Contract/Contract-to-Hire section above.]Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role include: [description should be provided by the client since this is for a perm position- they will not receive IG benefits. If client does not provide it upon our request, we can insert something generic like "Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law."]We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This position offers an exciting opportunity for an individual desiring to advance their professional career in a senior executive level position and participate as part of the senior management... More team, while working on some of the region?s most impressive projects. The right candidate for this position will have a proven track record of performance in business development, leadership, meeting annual sales goals, possess a strong work ethic, and desire to participate in a cohesive team-centric environment.What you?ll do: The Senior Account Manager & Business Development position is responsible for the creation and execution of strategic account initiatives within our core areas of competency resulting in sustainable year-over-year growth in revenues. Responsible for identifying target markets and prospective clients, building client relationships, developing sales and marketing plans, and individually contributing to annual sales goals more than $5 million per year.This role requires strong leadership and teamworking skills, senior level management experience, and knowledge of advanced relationship building, marketing methods and tools. This position is responsible for building long-term business relationships with core clientele in the pursuit of key projects with construction values more than $250 million. Must have a proven track record of consistently reaching annual sales goals.The successful candidate will be goal-oriented, organized and diligently perform sales-directed activities required to meet individual sales goals as mutually defined to consistently maintain targeted backlog levels. This position reports directly to the President of UER.Key Responsibilities:Business Development & Sales Strategy? Develop and execute strategic sales plans to expand market share and revenue growth.? Identify and cultivate new business opportunities within the construction inspection, material testing, and geotechnical design sectors.? Build and maintain long-term relationships with key clients, contractors, and stakeholders.? Collaborate with technical teams to develop tailored solutions that address client needs. Work collaboratively with the Sales & Marketing Team throughout the entire sales cycle? Track all prospecting, leads, meetings and daily tasks? Plan and carry out business development activities; including but not limited to meeting/networking with current and prospective clients, developing relationships, maintaining and developing business development strategies and working to continually improve UER?s customer experienceClient Relationship Management? Serve as the primary point of contact for major accounts, ensuring high client satisfaction.? Timely address customer inquiries to retain business, and maintain the company?s high standards and reputation? Regularly visit existing accounts to maintain professional business relations? Negotiate contracts, service agreements, and project scopes with clients and partners.? Build and maintain long-term relationships with current clients and their management teams by conducting regular meetings with clients to assess needs, present new services, and reinforce value propositions.Team Leadership & Collaboration? Lead and mentor a team of sales and account management professionals, ensuring alignment with business objectives.? Work cross-functionally with marketing, operations, and technical teams to develop compelling proposals and marketing materials.? Maintain integrity, honesty, and deal ethically with customers under all circumstances? Foster a culture of collaboration, innovation, and excellence within the sales team.Market Analysis & Competitive Intelligence? Monitor market trends, competitor activities, and regulatory changes within California?s A/E industry.? Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in industry specific professional associations.? Provide strategic insights and recommendations to leadership based on industry intelligence.? Develop and implement strategies to position the firm competitively in the marketplace.Proposal & Contract Development? Work with marketing team to deliver high-quality proposals, presentations, and RFP/RFQ responses.? Ensure proposal submissions align with client expectations and industry standards. Create and deliver sales presentations that are compelling, accurate, and informative? Develop, implement, and maintain sales activities and plans necessary to meet annual sales revenue targets of $5 million minimum.? Collaborate with technical teams to create winning strategies for securing projects.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ end... More users. This analyst will sit onsite in the Los Angeles CA office 5 days a week. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won't be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 8-5pmCompensation: $30-37/hr. Exact compensation may vary based on several factors, including skills, experience, and education.The shift is 8-5pmWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Director, Facilities & Utilities is a hands-on leadership role that oversees the daily operations, execution strategies and overall performance of the teams responsible for theme park facility... More maintenance, MEP and infrastructure. This position interfaces with leaders from various client groups including the Operations, Entertainment, Food, and Retail departments, among others. This position is responsible for building a strong partnership with, and at times supporting, sister organizations in CityWalk/Hilltop Operations and NBCU Studio Facilities/Operations. In addition to daily routine and corrective maintenance operations, this position is responsible for building and implementing broader preventive maintenance programs.Responsibilities:?Lead the day-to-day operations of the Facilities Maintenance & Utilities teams, to include general maintenance, HVAC, electrical, plumbing/water treatment, kitchen/refrigeration, and HazMat teams. Oversee the utilization of third-party services that support and augment routine maintenance needs for specific equipment and asset types.?Ensure timely response resolution to high priority issues that need immediate attention and ensure timely communication with clients on issues of any priority. Implement process improvements or efficiencies as needed.?Lead the management team in the creation and implementation of preventive maintenance programs. Drive process changes, and cultural shift as needed, to ensure collection of the appropriate data to drive preventive strategies.?Develop and prioritize annual Capital and Expense plans that best meet the needs of the business, assets, and client base. Build asset lifecycles and roadmaps to inform extended long-range financial planning. ?Maintain responsibility for asset replacement and improvement projects, as well as emergency maintenance projects. Support the Project Management Office in execution of larger or multi-disciplinary planned work.?Partner with the Facilities Construction & Scenic teams to cross-utilize trades as needed to support both maintenance and project labor demand.?Review all scope of work documents, as well as designs of all new creative content, to ensure project success and standards are being met. Develop design guiding principles which are comprehensive of lessons learned and sound maintenance practices. Stay current on new material systems and techniques.?Drive widespread utilization of business systems and software for MRO (e.g., Maximo) and support upcoming implementation of platforms for capital planning/execution and lifecycle management.?Ensure all Team Members are properly trained for work activities and safe work practices. Support the development and growth of all Team Members. Champion for the right tools and resources to enable Team Member performance. Create an environment in which Team Members feel supported, heard, and a sense of belonging.?Build strong relationships and trust with fellow leaders in the Technical Services department and partner together to drive initiatives and culture across all teams. Have a willingness to work across established roles & responsibilities to ensure business and client needs are met. Take collective ownership of the overall success of the department.?Manage client and leadership expectations in all aspects of the work, demonstrating flexibility and commitment while adhering to business parameters and bandwidth limitations. Demonstrate understanding and empathy toward clients and build sustainable positive relationships with stakeholders at all levels.?Interface with Senior Leaders on routine business updates, park operational impacts, and proposed strategies or initiatives for improved maintenance and sustainment of park infrastructure & assets.?As maintenance emergencies can be unpredictable, ensure readiness as a leader and readiness of the team to adapt to any situation. This is an onsite role with the potential for occasional nights and weekends.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client is looking for a CDP Solution Architect, Personalization to lead and support architecture activities that guide the development and management of a portfolio of solutions under the... More Enterprise Architecture scope. Solutions include, but are not limited to, customer data platforms, personalization engines, recommendation engines, loyalty engines, discount engines, promotional tools, communication platforms, content management systems, digital asset management systems, mobile apps, master data platforms, in-store digital screens, ERP, HRMS, and POS. The architect provides the necessary leadership, analysis, and design for development solutions to ensure that solutions meet business needs and align with architectural governance and standards. What you do Here are just a few ways that you?ll help make journeys better as you demonstrate competencies across four key dimensions. 1.Interpret Business Needs ? Translates customer journeys and business requirements into technical requirements into business capability maps, value-stream maps, architectural blueprint and technology enablers to achieve business objectives and documents all solution architecture design and analysis work. ? Works closely with the business owners, customer experience technology, technical product owners, and product managers to ensure a robust architectural runway that can support future business requirements throughout the product lifecycle. ? Understands business drivers and business capabilities (future and current state) and determines corresponding enterprise solution designs and change requirements to drive the organization's targeted business outcomes. 2.Technical Leadership ? Guide development and engineering teams throughout the implementation process, providing technical expertise and vision. 3.Assess Technology ? Monitors the current-state solution portfolio to identify deficiencies through aging of the technologies used by the application, or misalignment with business requirements. ? Supports product managers in end-of-life product decisions to maintain, refresh or retire services, or systems, including applications, technologies, processes, and information. ? Understands emerging technology trends and disruptions and their practical application to enable new and evolving business and operating models. ? Analyzes the technology industry, competitors, and market trends, and determines their potential implications for a given solution. ? Analyzes the business-IT environment to detect critical deficiencies, legacy, and technical debt, and recommends solutions for improvement. ? Facilitates the evaluation and selection of software product standards and services, as well as the design of standard and custom software configurations. ? Consults with application and infrastructure development projects and products to fit systems or infrastructure to architecture and identify when it is necessary to modify designs to accommodate the solution architecture. 4.Apply Technology ? Leads evaluation, design, maintenance, and evolution of the solution architecture across a group of specific business applications or technologies based on enterprise business strategy, business capabilities, value-streams, business requirements and enterprise standards. ? Manages and develops the architecture for a broader scope of projects or products, driving application architects and other technical resources that manage and design architecture for a single project or product or initiative. ? Develops/improves the strategic roadmap for the evolution of the enterprise solution portfolio from current to future state, as defined by the solutions architecture that is aligned with business objectives. ? Acts as a consultant on a broad range of technologies, platforms, and vendor offerings to drive targeted business outcomes. ? Create architectural designs to guide and contextualize solution development across products, services, projects, and systems, including applications, technologies, processes, and information. ? Works closely with business and technology leaders as well as project and product managers to ensure the execution of plans corresponds with what is being promised throughout the project or product lifecycle. ? Provides consulting support to application architects within agile teams to ensure the project or product is aligned with the overall enterprise architecture. 5.Provide Enterprise Guidance ? Provides deliverables like standard definitions, reference models and architecture designs to support architectural governance to assess the impact of new and ongoing technology investment on business and IT estate. ? Supports a community of practice (CoP), guiding and helping agile teams and product owners to align with the overall enterprise architecture, governance and assurance. ? Designs and directs the governance activities associated with ensuring solution architecture assurance and compliance. ? Defines the principles, guidelines, standards, and solution patterns to ensure solution decisions are aligned with the enterprise's future-state architecture visionWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

POSITION OVERVIEW:Butterfly Grove School is a premier independent school dedicated exclusively to the education andempowerment of students on the autism spectrum. Under general supervision, the... More OccupationalTherapist provides occupational therapy services to students exhibiting a range of learning-relatedchallenges, including developmental delays, behavior disorders, perceptual-motor and visual-motordifficulties, gross and fine motor delays, and other associated disorders that interfere with astudent?s ability to benefit from their educational program.Therapy will be provided directly to students. Either in a push-in and/or pull-out model.TheOccupational Therapist will work as an integral member of the multidisciplinary team, applying bothEducational models to design and deliver individualized services that support the whole child.RESPONSIBILITIES:Specific duties include:RESPONSIBILITIES:Specific duties include:1. Direct Student Services & Intervention? Deliver individual or small group therapy sessions addressing specific skill deficits, providedas pull-out sessions for focused work or push-in support within the classroom setting? Develop fine motor skills through targeted activities to improve hand strength, dexterity, andcoordination for tasks such as handwriting, using scissors, and managing buttons andzippers? Improve visual-motor skills, including copying from the board, letter and word spacing, andcompleting puzzles and other perceptual tasks? Develop and implement individualized sensory diets and regulation strategies for studentswith sensory processing challenges, supporting focus and readiness for learning? Teach self-care and activities of daily living (ADLs) relevant to the school day, includingmanaging lunch containers, organizing a backpack, and tying shoes? Support in adapting the environment, equipment, materials, and activities to meet individualstudent needs, including recommending environmental modifications such as alternativeseating, specialized writing tools, or designated calm spaces2. Collaboration, Consultation & Classroom Support? Regularly consult with the Director to develop, implement, and refine strategies andtreatment programs? Collaborate with classroom teachers to develop and embed practical strategies andaccommodations into daily routines? Support parent communication in coordination with the Director, as requested? Actively participate in team meetings, contributing expertise on a student?s functionalperformance in the school setting? Establish and maintain cooperative working relationships with colleagues, families, andcommunity partners using tact, patience, and courtesy3. Assessment, Documentation & Planning? Perform screenings for all students as requested by the Director? Administer standardized and non-standardized assessments to evaluate a student?sfunctional abilities and performance in the school context, as requested by the Director? Interpret assessment results, produce comprehensive written evaluation reports withpractical recommendations for school and home, and present findings at team meetings? Work with the Director to develop and monitor student goals? Maintain confidential, accurate, and up-to-date records of all therapy sessions,consultations, and communications; provide records to the Director upon request? Prepare and maintain accurate filing systems and comply with Educational Standards fordocumentation4. Program Management & Compliance? Schedule treatments, meetings, and other associated responsibilities? Develop procedures and reporting forms to manage the program in compliance withEducational Standards? Prepare reports, presentations, and materials; present information clearly in group settings? With appropriate training, may be called upon to provide First Aid or CPR? Observe legal and defensive driving practices? Perform related duties as assigned5. Professionalism & Compliance? Adhere to the Code of Ethics established by the American Occupational TherapyAssociation (AOTA)? Ensure licensure with the California Board of Occupational Therapy (CBOT) remains currentand in good standing? Act as a strong advocate for students? needs, promoting an inclusive and accessiblelearning environment? Maintain confidentiality of student records and information in compliance with FERPA andapplicable school policy? Fulfill all legal obligations as a mandated reporter for suspected child abuse or neglect? Engage in ongoing professional development to stay current on best practices andevidence-based interventions in school-based occupational therapy?PHYSICAL DEMANDS:This role requires the physical ability to perform the essential functions of the position. Reasonableaccommodations will be made for individuals with disabilities. Regular requirements include verbalcommunication and auditory engagement. The role also involves frequent use of hands tomanipulate objects, tools, or controls, as well as occasional standing, walking, sitting, climbing,balancing, stooping, kneeling, crouching, and crawling.The employee must be able to push and maneuver students in wheelchairs and safely lift andsupport students during transfers, toileting, and related activities. Lifting and supporting students upto 75 lbs. is required, along with frequent lifting and/or carrying of objects weighing a minimum of 20lbs. Additional requirements include sufficient dexterity to perform occupational therapy procedures,the ability to exchange information verbally in person or by phone, and visual abilities includingclose vision, distance vision, color vision, peripheral vision, depth perception, and the ability toadjust focus.WORK ENVIRONMENT:Work is performed in a standard office and/or classroom environment. The role includes workingdirectly with children, and the employee must ensure that students are supervised at all times andengaged in safe and appropriate activities. The employee must be prepared to respond to accidentsand emergencies as needed. Additional exposures may include adverse weather conditions,temperature extremes, blood-borne pathogens and communicable diseases, and interaction withdisruptive or unruly individuals. The noise level in the work environment is usually moderate.Reasonable accommodations will be made for individuals with disabilities to perform the essentialfunctions of this role.SCHEDULE:? Monday to Friday? Approximately 204 days, aligned to the annual BGS school calendar? Occasional off-hour work is requiredBENEFITS:? Competitive salary, based on education and experience? 12 paid holidays, 10 days of paid sick time, and approximately 38 days of scheduled schoolbreaks annually, including summer, winter, spring, and other holiday recesses? 100% employer-paid medical and dental benefits; vision benefits available? 401(k) plan with employer contribution? Ongoing professional development? Tuition reimbursementWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less