Job Search Results for Employment

Day to Day: Insight Global's medical waste management client is seeking a Senior FP&A Analyst who will be responsible for providing strategic P&L and finance analysis for SCS Operations Leadership.... More Works directly with FP&A regional finance managers and RVPs/DOMs to drive forward the monthly financial forecast, annual operating plan, long range plan, specific project analysis, and various ad-hoc requests. This position requires a hybrid schedule, the candidate will be in our Bannockburn office Tuesday through Thursday. Responsibilities include: *Partners with Regional Finance Managers to provide ongoing support related to financial results by understanding business trends and drivers within the business to develop analysis-based recommendations for business. *Drives profitable and sustainable results by advising regional stakeholders on risks and opportunities developed through scenario analysis and sensitivity testing. Report these risks/opportunities up to Senior Finance and Business Leadership. *In partnership with the FP&A COE, performs in-depth analysis of monthly and quarterly results for assigned regions; develop narratives around variance analysis to present to key business leaders and senior leadership. *Develops financial models, financial/operational metrics, reporting, or other analytical tools to guide business decisions. *Responsible for the company's rolling forecast process for assigned regions (OPEX, Workforce Planning). *Performs other related duties as required or requested. This includes, but is not limited to, providing support to finance and/or other teams and special projects as needed. *Support in process of development of standard cost in coordination with our Standard Cost Manager inclusive of profitability and efficiency analysis and costing updates as necessary. *Helps facilitate issue resolution and instillation of Purchase Orders into the Planning process along with monthly expense accruals. *Coordinate with Strategic Sourcing team on impact of major contracts on financial results and financial forecast/plan. *Partnership with the Commercial Finance team to understand components and drivers of Customer, Service Line, and Product Line profitability. *Support the tracking of cost savings initiatives, efficiency initiatives, capital expenditure planning, and other strategic initiatives working in partnership with Engineering and TMO Office. *Perform other duties and responsibilities, as assigned.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for a Senior EDI Engineer for a large client of ours in Cleveland, OH. In this role you will work closely with leadership, Business Owners, Trading Partners, and fellow IT... More (Information Technology) members to administer and monitor EDI activities. You will oversee the day-to-day activities to ensure our organization capitalizes on the benefits of a stable EDI ecosystem. Knowledge of Gentran: Server for Windows, ANSI x12 Standards, MuleSoft Anypoint Partner Manager, FTP, SFTP. Confluence, Jira, SAP IDOCs and Oracle Database knowledge a plus. Continuously demonstrate a proactive approach to monitoring, maintaining support, resolving problems, conducting analysis, producing analytics, and documentation of our EDI processes.System support: * Must have working experience on EDI to support third-party vendor integrations. * Execute server restart and verify Gentran is operating within optimal parameters. * Collaborate with Windows Admins to support software installation and updates. * Coordinate testing across the EDI pre-prod ecosystem: Gentran, MuleSoft, SAP, Oracle. * Maintain Disaster Recovery protocols, compliance, and testing support. * Conversant in the following X12 Specification: 810, 812, 850, 832, 855, 865, 996, 997. * Responsible for onboarding new trading partners, VANs, 3PLs with precise requirements.Analyst: * Research failed inbound and outbound documents. If necessary, work with Trading Partners and application support to resolve source document issues. * Monitor Process Control for long running jobs. * Monitor Mailbox communications for any failed connections. * Monitor Alerts generated by EDI applications: Gentran, CIF, MuleSoft, SAP * Manage ServiceNow and Jira queues to determine prioritization of daily work tasks. * Conduct Incident management -- Prioritize incidents; Conduct analysis to determine the source of the issue; and Resolve Incidents. * Conduct Request research -- Elicit requirements, assess business needs, Prioritize, and establish commitment timeline. * Create and maintain technical documentation.Development: * Execute EDI strategy to promote partnerships with all applicable business functions in the organization through EDI. * Participate in developing solutions according to established requirements, technical plans, standards, policies, procedures, system architecture specifications, and best practices. * Must be conversant with all phases of the Software Development Life Cycle (SDLC). * Strong ability to create technical diagrams, workflows, UML process flows. * Ability to create technical standards, methodologies, and processes for successfully building first class external client integration (B2B) environment. * Experience Architect, design, development, test, and implement applications. * Responsible for ownership and completion the assigned projects within specified timelinesWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Site/Operations Managers manages all administration, service workload, capacity planning, labor effectiveness and productivity for STC Site Operations while ensuring customer expectations (cost,... More delivery, lead-time, quality, etc.) are met. They are responsible for ensuring safety and environmental compliance are met in support of company policy and programs. Scope of the job:- The role leads the operation team and is based within a Service Technology Center. It may involve regular travel to customer sites within a region and the occasional global travel when required for management reporting.- This role requires daily interaction with all levels of the organization, in both written and verbal formats.- The Operations Manager role requires extensive planning, priority setting, coordinating of work and competing priorities. The incumbent must be able to balance all these items at any given time. - This position manages an annual budget. Previous experience with managing operational/departmental budget/revenue targets is a must. - Depending on the size of the STC site, this role will have between 5 and 15 direct reports and may have overall management responsibility of a site ranging from 15 to 150+ employees.Main Responsibilities:- Oversees the Services business to achieve annual business goals for revenue & gross profit in coordination with the regional and Global STC services strategies and provide monthly reports. - Manages service process improvement, manpower loading, equipment and material needs, and accurate control of all inventories.- Manages and drives all customer issues to closure or initiates support when required.- Manages and develops the service team leaders daily to optimize resource utilization, quality and on-time delivery, time reporting, prioritize and coordinate daily workload, dealing with day-to-day employee issues, and interface with the service team leaders.- Oversees operational expense budgets within agreed upon targets. Evaluates assigned staff skills, develops and deploys employee development programs.- Manages human resources, including selection, recommends staffing levels and changes in accordance with company and departmental mission, coaching, discipline, manpower planning and motivation of staff. - Develops, generates and provides strategic analysis reports (with focus on reason for variance deviation between planned and actual) for Key Performance -Indicators such as: capacity planning, on-time delivery, turn-around-time (TAT), quality, labor hour cost, etc.- Interfaces with appropriate STC personnel (BLM, SHE, HR, Quality, Engineering) on priorities, strategies, and issues.- Ensures that safety standards (SHE) are met and the cleanliness (5S standards) of the shop.- Develops and maintain Quality & ISO procedures, work instructions within the ISO certification guidelines.- Develops and implement adequate and visible measures that are linked to continuous improvement.- Champion VTPS guidelines and principles.This position pays between 125k-135k depending on level of experience.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The Environmental Field Specialist (EFS) supporting projects in Eastern Sierra's contributes significantly in developing company procedures, guidance, specifications and guidelines. The EFS maintains... More a lead role in environmental regulatory agency communications and negotiations, effectively defines and manages large or complex projects or tasks, and adequately addresses resources when planning work scopes. The EFS will also perform assignments of broad scope and high complexity, with few precedents or standards established, and which require integration of information from a variety of sources and routinely applies extensive knowledge of technical principles, practices and regulatory requirements within one or more areas of expertise to resolve complex problems.As a member of multi-disciplinary project teams, the position acts as the Environmental Lead and main point of contact for the LOB during the construction phase and coordinates with the various subject matter experts on their tasks and deadlines. The EFS provide guidance, technical direction, coordination with internal clients, act as the liaison on environmental issues and work with external regulators.Job ResponsibilitiesThe EFS is required to monitor routine/emergency project and facility activities with potential environmental impacts, provide professional consultation, direction, and training to both the client and contract personnel for environmental compliance related activities. Furthermore, the EFS position would respond to field queries related to operational emergencies. Finally, EFS duties which encompass environmental compliance consist of: *Prepare project environmental reviews in support of construction projects *Have contractor oversight on small to large projects to ensure that environmental guidelines under air, water, and hazardous materials/waste disciplines are being followed. *Participate in agency inspections and site reviews. *Use independent judgment in applying appropriate principles and techniques in a broad range of situations to arrive at optimum solutions to maintain environmental compliance and safety. *Write letters, reports, or other submittals regarding small to large scale projects. *Utilize appropriate and effective presentation skills during training sessions or at group meetings. *Serve as leader at group meetings; interact with staff and client organizations. *Improve processes and procedures by identifying and evaluating new methods, techniques, and creative thinking to achieve department and company goals. *Effectively manage medium to large projects or tasks (scope, schedule and budget); multiple assignments concurrently. *Work independently on routine job tasks or projects and on non-routine job tasks as a member of a team on large projects with some supervision and guidance. *Provide training and coaching of employees and contractors. *Perform internal audits and site assessments. *Information and data management.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day to Day: Our client is searching for a Capital Projects Sourcing Manager, who will have an opportunity to work closely with many different business functions and construction and equipment spend... More categories in one of the leading Biotech companies in the world. They will understand how large multi-national companies work and how to work within a matrixed corporate environment. Preference for this individual to sit locally and come to the site 2 days per week, however open to remote with twice per year travel to the site. virtual onboarding and training,. Primary responsibilities include the following:?Assigned to a portfolio of large capital projects valued at $500 million+ each and potentially a number of medium capital projects in a $25 to $100 million range?Provide support to a variety of spend sub-categories including Architectural and Engineering services, Construction Management services, Automation Integration services, Commissioning, Quality and Validation services, and General Construction Contractor and individual Construction Trade Services?Serve as the Contracting lead, responsible for determining the contracting strategy, including selecting appropriate contract template, negotiations and contract creation in Sirion, managing ongoing contract management needs and to be accountable for hand-off to Contract-to-Pay teams?Execute and implement the sourcing strategy and purchasing needs of Amgen?s US based spend across the Operations organization?Execute e-sourcing (eRFX) for the Capital Construction and Capital Equipment Global Category Management (GCM) teams?Be the Procurement Process and Systems expert ensuring compliance with all relevant global sourcing policies and procedures, and participate as an integral member of Project Delivery teams Delivering Value for Business Partners:?Understands business goals and customer needs to implement opportunities while providing training and guidance?Partners with colleagues in Finance and all other Function Heads as appropriate?Supports / Manages delivery and validation of savings for Global Category Managers?Anticipates and prevents potential problems through root cause analysis Managing Capital Projects and Contracts?Draft and ensure timely reviews and execution of all Contract documents using Sirion; work closely with Lega to progress contract language and agreement?Support ongoing contract management (incl. renewing and renegotiating existing and expiring contracts)?Ensure procurement policies are followed, and that compliance metrics are met or exceeded, supported through supplier contracts published in AribaWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Position OverviewThe Field Engineer supports aerial utility design projects through a combination of field data collection and remote design analysis. This role conducts field audits of electric and... More telecommunication infrastructure throughout Staten Island, NY (approximately three days per week) and performs pole loading analysis and aerial design work remotely (approximately two days per week). Utilizing GIS and software such as SpidaCalc and Katapult, the Field Engineer develops safe, code-compliant solutions in accordance with National Electric Safety Code (NESC) standards and client specifications. This position requires strong technical aptitude, attention to detail, and the ability to work independently while collaborating effectively with internal teams and external stakeholders.Job Duties? Conduct field audits of existing electric and telecommunication utility infrastructure by visually identifying, inspecting, measuring (including use of a fiberglass measuring stick), and accurately recording asset information. ? Collect, validate, and document detailed field data using hand-held computers, GPS units, cameras, and other field technology to support aerial utility design work. ? Operate as a lone worker when required or as part of a two-person field team, effectively managing assigned production goals, schedules, and work locations. ? Utilize GIS, Katapult, SpidaCalc (or similar pole loading analysis software), and other utility design platforms to analyze field data and develop compliant aerial utility design solutions.? Apply engineering principles, National Electric Safety Code (NESC) requirements, and client-specific standards to perform pole loading analysis and ensure safe, code-compliant aerial utility designs. ? Identify and maintain accurate records of existing telecommunication and electric utility infrastructure and equipment within designated software and document management systems. ? Review and correct data integrity errors within GIS and related databases to ensure accuracy and completeness of design deliverables. ? Navigate (in vehicle and on foot) through various terrains and weather conditions utilizing maps, GPS, and other navigation tools. ? Drive, operate, and maintain a company vehicle in a variety of terrains and surfaces; ensure proper care and routine inspection of assigned vehicles and equipment. ? Positively and effectively communicate with property owners, municipalities, utilities, and internal stakeholders to arrange site access, coordinate project requirements, and support timely project completion. ? Recognize unacceptable safety risk conditions and hazards related to field and design work environments, federal standards, and client specifications; comply with all safety regulations and company policies. Collaborate with Project Managers, Supervisors, Engineers, Designers, Technicians, and Administrative staff to meet production targets, maintain project timelines, and report progress accurately and timely.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

YOUR NEXT OPPORTUNITY:The Safety Manager administers project safety programs to maintain a safe and healthy work environment. They may be responsible for one project or multiple small projects. This... More role would report to a Senior Safety Manager or Regional Safety Director and potentially manage Safety Coordinators and Field Safety Specialists. This subject matter expert will have significant autonomy contributing technical support to make safety-related decisions. WHAT YOU?LL DO: ?Lead daily audits of all work areas. Provide safety expertise in response to identified deficiencies and requests for safety assistance. Communication with the project team and field leadership is essential.?Prepare professional reports, conduct safety briefings, act as company spokesperson for site safety issues, research, and answer site safety questions and concerns.?Resolve site safety issues and provide emergency response as needed that arises from sub-contractors, customers, employees, and company managers.?Identify gaps and implement safety program elements, as needed, to comply with customer and regulatory requirements.?Direct comprehensive, in-depth investigations of all injury and loss incidents, identify all causal factors, develop and implement measures to prevent recurrences, and follow up to ensure long-term resolution.?Conduct safety training, testing, and record-keeping for all employees, sub-contractors, and where Rosendin is prime, all other persons arriving on site (New Hire Orientation, Equipment Training, Haz Com, Fall Protection, Excavation, Confined Space, Lockout/Tag out, Crane and Rigging, etc.).?Act as an advisor to the company management team and customer agencies to ensure safety requirements are identified, communicated to employees, and fulfilled.?Manage the assigned project?s safety program budget, planning, acquiring, controlling, and distributing all safety equipment, supplies, and training aids. ?Develop and review the site safety plan for the project.?Contribute to project start-up meetings.?Review of the three-week look ahead for the project.?Ensure a crisis management plan is implemented for projects and facilities.?Ensure clinics/medical facilities are set up, and the project team knows their location.?Ensure procedures are followed for LOTO and first-time energization at the project site.?Review Step by Step and MOPS (Method of Procedures).?Develop and participate in RCAs (root cause analysis) to prevent reoccurring events at projects.?Identify needs and compose training documents, pre-task plans, permits, training certifications, sign-in sheets, and toolbox meetings to the appropriate database or filing system.?Responsible for injury case management; coordination with insurance representatives and vendors as assigned by senior safety leadership.?The duties and responsibilities describe this position's general nature and scope of work. This is a partial listing, and other responsibilities will be assigned based on the position?s role within the business unit.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Overview: Insight Global is seeking a Deputy Chief Information Officer (DCIO) to provide strategic and operational leadership to support a Hospital?s Information Technology Services. The DCIO serves... More as the primary operational leader for hospital IT, ensuring continuity of operations, service delivery, financial management, workforce leadership, and major technology initiatives.The DCIO acts as the CIO?s trusted partner and proxy, leading day-to-day IT execution while helping modernize a legacy healthcare environment through structured process, people development, and thoughtful change management. This role is critical to advancing patient care, clinical operations, education, and research through reliable, secure, and innovative technology. Responsibilities: ? Translate hospital IT strategic goals into actionable operational plans.? Oversee IT operations, financial management, human resources, contract administration, project management, and service management for the hospital.? Foster an environment of innovation, communication, diversity, inclusion, and teamwork.? Ensure IT policies, procedures, and controls meet hospital regulatory, privacy, and security requirements.? Direct the administration and operation of the hospital?s IT office, focusing on customer service and efficient project/service delivery.? Set departmental goals, performance standards, and accountability measures.? Evaluate staff performance, provide guidance, and recommend professional development opportunities.? Assess and improve the effectiveness of IT services delivered to clinical, administrative, and research stakeholders.? Implement IT service delivery frameworks and best practices, including ITIL and healthcare-specific standards.? Develop and manage service level agreements (SLAs) and operating level agreements (OLAs) to strengthen IT support for hospital operations.? Lead IT project management, including intake, prioritization, and governance, with a focus on supporting clinical and operational excellence.? Ensure transparency in IT budgeting and spending, benchmarking costs and performance.? Manage operating policies and procedures related to IT resource planning, workforce analysis, and operational efficiency.? Oversee human resource planning and personnel actions, including recruitment, retention, and talent management.? Build strong relationships with hospital departments such as Human Resources, Finance, Compliance, and Patient Safety.? Maintain comprehensive knowledge of hospital operations, organizational structure, and strategic goals.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Department Manager ? Security is responsible for leading and growing IES Communications? physical security business within a branch or region. This role oversees strategy, operations, project... More execution, financial performance, and team development for security systems including access control, video surveillance, intrusion detection, and integrated low-voltage solutions. This leader partners closely with project management, sales, engineering, and field operations to ensure scalable growth, profitable execution, and high-quality delivery for enterprise, mission-critical, and commercial clients.Key ResponsibilitiesBusiness & Department Leadership? Own overall P&L responsibility for the Security department, including revenue growth, margins, forecasting, and backlog? Develop and execute department growth strategy aligned to branch and corporate goals? Partner with sales to support business development, estimates, RFP responses, and client presentations? Identify and pursue new opportunities in data centers, healthcare, advanced manufacturing, commercial real estate, and critical infrastructureOperational Oversight? Oversee execution of security projects from pre-construction through closeout? Ensure projects are delivered on time, within budget, and to IES quality standards? Collaborate with project managers, engineers, and operations leaders to resource projects effectively? Ensure compliance with codes, safety standards, and security industry best practicesTechnical & Solutions Leadership? Provide subject-matter leadership across security systems including:? Access Control (Lenel, Genetec, CCURE, HID, etc.)? Video Surveillance (Axis, Avigilon, Hanwha, etc.)? Intrusion Detection & Intercom? System integrations with IT, BAS, and life safety? Support system design review, value engineering, and technology standardizationTeam & Talent Management? Lead, mentor, and develop a team of project managers, engineers, supervisors, and technicians? Support recruiting, onboarding, performance management, and training? Build a scalable org structure to support growth while maintaining quality and consistency? Foster a culture of safety, accountability, collaboration, and continuous improvementFinancial & Risk Management? Review job cost reports, forecasts, change orders, and billing? Proactively mitigate project risk and address margin erosion? Ensure accurate contract review, scope definition, and change managementClient & Partner Engagement? Serve as an executive-level point of contact for key security clients? Build long-term relationships with customers, vendors, and manufacturer partners? Support client satisfaction, repeat business, and strategic account expansionWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Senior Business Analyst with over 7 years of experience in implementing projects for enterprise systems (ERPs, CRMs, FSM, etc.) and a strong background in the... More utilities/energy/telecom or similar industries. The ideal candidate will play a pivotal role in analyzing client business processes, identifying requirements, and implementing solutions to enhance operational efficiency.Key Responsibilities:Requirements Gathering and Analysis:?Engage with clients to understand and document their business processes, needs, and objectives related to field service operations.?Analyze and translate business requirements into functional specifications for enterprise solutions.?Conduct gap analyses to identify areas where current systems fall short of client needs.Solution Design and Implementation:?Collaborate with technical teams to design solutions that align with client requirements and industry best practices.?Assist in configuring and customizing tools to meet specific client needs.?Develop and execute test plans to ensure solutions meet specified requirements and quality standards.Stakeholder Communication and Management:?Serve as a liaison between clients, project managers, and technical teams to ensure clear communication and alignment throughout the project lifecycle.?Facilitate workshops and meetings to gather requirements, present solutions, and obtain stakeholder buy-in.?Prepare and deliver presentations and reports to clients and internal stakeholders.Process Improvement and Optimization:?Identify opportunities to enhance client business processes through the effective use of FSM solutions.?Recommend best practices and innovative solutions to improve field service operations and efficiency.?Monitor solution performance and suggest enhancements based on data analysis and client feedback.Testing?Hands on experience writing detailed user stories, test cases and executing tests. Should have an eye for details and be familiar with arduous test cases.?Experience logging, tracking, prioritizing and validating defects.?Experience guiding new users through individual and collaborative UAT sessions.?Should be familiar with navigating difficult conversations with users when bugs are uncovered or business needs are deprioritized for the scope of the project.Training and Support:?Develop training materials and conduct training sessions for clients to ensure successful adoption of enterprise solutions.?Provide ongoing support to clients? post-implementation to address issues and optimize solution usageWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less