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Jul 09, 2026

Roanoke, VA

|

System Administrator

|

Perm

|

$105k - $115k (estimate)

{"JobID":550333,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-79.95,"Longitude":37.27,"Distance":null},"State":"Virginia","Zip":"24016","ReferenceID":"RIC-d368e210-cbae-4b0c-87f0-9b7c66976ce1","PostedDate":"\/Date(1783624743000)\/","Description":"Insight Global is seeking a Beacon Epic Analyst for one of our top clients. Candidate will be responsible for performing advanced application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of systems. Will also be involved in providing application support, troubleshooting, training and reporting activities. Serves as a primary liaison between TSG groups, clients and vendors and as a mentor to others in the department.Conducts analysis of application design including but not limited to planning implementations and maximizing application benefits. Develops and maintains a comprehensive working knowledge of assigned applications and related development and maintenance tools. Assists with resolution of more complex issues, tracks issues and provides updates to senior staff and clients as requested. Candidates will only be accepted if they live in these approved states: Alabama, Florida, Georgia, Arkansas, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, West Virginia, and VirginiaSalary Range: $105k - $115kWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Beacon Epic Analyst","City":"Roanoke","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 7 Years of experience as an epic analyst- Epic certified- Beacon certified- Experience with both maintenance and upgrades within epic","Skills":"- Homehealth or Hospice","Industry":"System Administrator","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":115000.0000,"SalaryLow":105000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a Beacon Epic Analyst for one of our top clients. Candidate will be responsible for performing advanced application system analysis and design to include requirements,... specifications, configuration, documentation, testing, and implementation of systems. Will also be involved in providing application support, troubleshooting, training and reporting activities. Serves as a primary liaison between TSG groups, clients and vendors and as a mentor to others in the department.Conducts analysis of application design including but not limited to planning implementations and maximizing application benefits. Develops and maintains a comprehensive working knowledge of assigned applications and related development and maintenance tools. Assists with resolution of more complex issues, tracks issues and provides updates to senior staff and clients as requested. Candidates will only be accepted if they live in these approved states: Alabama, Florida, Georgia, Arkansas, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, West Virginia, and VirginiaSalary Range: $105k - $115kWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jul 09, 2026

Danbury, CT

|

Chemical Engineering

|

Perm

|

$150k - $180k (estimate)

{"JobID":550359,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-73.4575,"Longitude":41.3886,"Distance":null},"State":"Connecticut","Zip":"06810","ReferenceID":"MKE-9299ea61-7e03-45b9-bb95-1174b19cfb04","PostedDate":"\/Date(1783625842000)\/","Description":"Insight Global is seeking a highly skilled and forward-thinking Principal Engineer-Commercial Nuclear to join our engineering organization. In this role, you will serve as a technical leader within our commercial nuclear team, driving the design, development, and integration of digital and analog electronic systems. Your expertise will shape innovative solutions and ensure the performance, reliability, and sustainability of mission-critical systems, while contributing to the long-term evolution of our engineering capabilities.What You Will Do:?Design, troubleshoot and implement digital and analog systems incorporating A/D, D/A, microprocessors and microcontrollers?Provide obsolescence management for legacy analog systems, including the selection and justification of alternate/substitute components ?Generate proposals related to upgrades of existing installed legacy systems as well as new system installations. This includes both technical descriptions and budget/schedule estimates?Provide schedule, and technical compliance updates to management to effectively manage the execution of complex design programs. ?Validate system performance using analysis, simulation, and laboratory testing. ?Generate complete system documentation and provide input to technical proposals to effectively communicate the design and/or approach to our internal and external customers. ?Apply Design for X (DfX) methodologies including but not limited to Design for Cost, Design for Test, and Design for Manufacturability into the products being developed. ?Independently develop and implement corrective action to product and procedural problems identified. ?Mentor and provide technical guidance to junior engineers, fostering a culture of innovation and excellence.?Communicate with the customer and internal management as a technical expert to achieve cost effective, technically compliant best in class design solutions. ?Drive continuous improvement initiatives related to power electronics design processes and methodologies.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Principal Engineer - Commercial Nuclear","City":"Danbury","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Bachelors Degree?Driven the design, development, and integration of Nuclear power Reactors","Skills":"?Minimum of 8 years of experience in electronic system design and development ?Experience with a range of technologies, including processor architectures (e.g., Motorola 68000/MC68360, PowerPC, TI DSP), digital logic (TTL/HC), FPGA/toolchains (Xilinx ISE, Altera, Actel/Microsemi SmartFusion with Libero), and interfaces (PCI/PCIe, VME64x, ECC memory)?Proficiency with design tools such as Cadence Or CAD and Microsoft Office Suite (Word, Excel, Visio, PowerPoint)?Proven ability to collaborate effectively within cross-functional engineering teams?Demonstrated leadership experience guiding technical teams and projects?Experience designing Single Event Upset (SEU)-tolerant systems ?Familiarity with U.S. Nuclear Regulatory Commission (NRC) regulations, policies, and procedures?Experience with Commercial Grade Item Dedication (CGID) for nuclear safety applications?Knowledge of commercial nuclear and/or military specifications and design practices","Industry":"Chemical Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":180000.0000,"SalaryLow":150000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a highly skilled and forward-thinking Principal Engineer-Commercial Nuclear to join our engineering organization. In this role, you will serve as a technical leader within... our commercial nuclear team, driving the design, development, and integration of digital and analog electronic systems. Your expertise will shape innovative solutions and ensure the performance, reliability, and sustainability of mission-critical systems, while contributing to the long-term evolution of our engineering capabilities.What You Will Do:?Design, troubleshoot and implement digital and analog systems incorporating A/D, D/A, microprocessors and microcontrollers?Provide obsolescence management for legacy analog systems, including the selection and justification of alternate/substitute components ?Generate proposals related to upgrades of existing installed legacy systems as well as new system installations. This includes both technical descriptions and budget/schedule estimates?Provide schedule, and technical compliance updates to management to effectively manage the execution of complex design programs. ?Validate system performance using analysis, simulation, and laboratory testing. ?Generate complete system documentation and provide input to technical proposals to effectively communicate the design and/or approach to our internal and external customers. ?Apply Design for X (DfX) methodologies including but not limited to Design for Cost, Design for Test, and Design for Manufacturability into the products being developed. ?Independently develop and implement corrective action to product and procedural problems identified. ?Mentor and provide technical guidance to junior engineers, fostering a culture of innovation and excellence.?Communicate with the customer and internal management as a technical expert to achieve cost effective, technically compliant best in class design solutions. ?Drive continuous improvement initiatives related to power electronics design processes and methodologies.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jul 10, 2026

San Francisco, CA

|

Programmer / Developer

|

Contract

|

$54 - $68 (hourly estimate)

{"JobID":550802,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-122.39,"Longitude":37.78,"Distance":null},"State":"California","Zip":"94105","ReferenceID":"SFR-33170e58-de95-4fb6-8088-e4aede3e0f65","PostedDate":"\/Date(1783705909000)\/","Description":"Planning, Delivery, and Execution - you will collaborate with engineering and operations peers to deliver both strategic and tactical plans and objectives. You are hands-on and involved in getting results delivered ensuring timely and high-quality product delivery. ? Customers, Partners, and Collaborators - You will engage with customers, partners, and internal collaborators to resolve business requirements, technical considerations, and strategic goals. ? Be the voice of the customer for those using our solutions and gather and take action on customer feedback. ? Vision, Strategy, \u0026 Roadmap - You help set strategic vision with executive management and the roadmaps needed to get there for your areas of certificate lifecycle automation, secure key management, and high-assurance identity use cases. ? Work with engineering to lead the enterprise-wide implementation and modernization of Microsoft ADCS and/or KeyFactor based PKI infrastructure, including OCSP, CRLs, and NDES/SCEP. ? Represent your area as a subject matter expert with our internal and external stakeholders. ? Collaborate with security architects and infrastructure/application teams to align PKI solutions with organizational policies and regulatory requirements. ? Support and enhance certificate lifecycle management processes for internal clients, devices, and applications. ? Integrate certificate-based authentication across enterprise services. Including partnering with infrastructure and platform teams to integrate PKI into CI/CD pipelines, cloud environments, and EDR/SIEM platforms. ? Develop and monitor key performance indicators ?KPIs? and regularly report on product performance and progress to senior leadership.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Sr. Product Manager","City":"San Francisco","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? Bachelors degree in Computer Science, Engineering, Cybersecurity, or related field?or equivalent experience. MBA or advanced degree is a bonus. ? 5 years of experience in technical product management or a related role. ? Deep expertise in various cybersecurity domains, especially enterprise PKI, X.509 certificates, asymmetric cryptography, certificate templates, key usages, and trust chains. ? Demonstrated experience in defining technical product requirements into an actionable product roadmap. ? Experience working and delivering product or services in an agile/lean environment. ? Proven ability to define and successfully deliver on product roadmaps. ? Strong understanding of agile product development methodologies. ? Excellent written and oral communication skills, including experience presenting to executive leadership ? Strong interpersonal skills with a demonstrated ability to influence and collaborate with diverse teams and stakeholders in a matrix environment. ? Familiarity with HSM integration, key escrow, and secure enclaves. ? Familiarity with source code management and version control systems (git, perforce) ? Prior knowledge working with system-level features related to platform security, device attestation, will be a plus. ? Experience working with hardware-backed security mechanisms, such as TPM, HSM, or Secure Boot, would be beneficial. ? Broad exposure to various security disciplines and deep understanding of models and reasons behind core security concepts such as MFA, ZeroTrust, and securely managing secrets or tokens.","Skills":"","Industry":"Programmer / Developer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":67.5000,"SalaryLow":54.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Planning, Delivery, and Execution - you will collaborate with engineering and operations peers to deliver both strategic and tactical plans and objectives. You are hands-on and involved in getting... results delivered ensuring timely and high-quality product delivery. ? Customers, Partners, and Collaborators - You will engage with customers, partners, and internal collaborators to resolve business requirements, technical considerations, and strategic goals. ? Be the voice of the customer for those using our solutions and gather and take action on customer feedback. ? Vision, Strategy, & Roadmap - You help set strategic vision with executive management and the roadmaps needed to get there for your areas of certificate lifecycle automation, secure key management, and high-assurance identity use cases. ? Work with engineering to lead the enterprise-wide implementation and modernization of Microsoft ADCS and/or KeyFactor based PKI infrastructure, including OCSP, CRLs, and NDES/SCEP. ? Represent your area as a subject matter expert with our internal and external stakeholders. ? Collaborate with security architects and infrastructure/application teams to align PKI solutions with organizational policies and regulatory requirements. ? Support and enhance certificate lifecycle management processes for internal clients, devices, and applications. ? Integrate certificate-based authentication across enterprise services. Including partnering with infrastructure and platform teams to integrate PKI into CI/CD pipelines, cloud environments, and EDR/SIEM platforms. ? Develop and monitor key performance indicators ?KPIs? and regularly report on product performance and progress to senior leadership.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jul 10, 2026

Woonsocket, RI

|

Security Engineering

|

Contract

|

$6 - $8 (hourly estimate)

{"JobID":550851,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-71.5015,"Longitude":42.0016,"Distance":null},"State":"Rhode Island","Zip":"02895","ReferenceID":"BOS-8b5a441e-f3fe-4843-ae84-68157fb3f7a4","PostedDate":"\/Date(1783710444000)\/","Description":"We are seeking a DevSecOps Software Engineer to assist in overnight deployments. In this role you will be responsible for successful configuration management \u0026 release alignment. You will be supporting production environments built on containers, clusters and CI/CD tooling. You will be ensuring the risk reduction, monitoring \u0026 rapid recovery of deployments. Compensation:$8/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"DevSecOps Engineer- India","City":"Woonsocket","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 5+ Years of experience with Terraform- Experience with Gitops, Fleet, Argo CD, and Kubernetes - Strong understanding of containerization technologies (Docker) - Strong experience with Azure and Azure DevOps. - Familiarity with Infrastructure as Code (IaC) tools and practices. - Hands-on experience with DevSecOps, CI/CD pipelines, and automation frameworks. Proven ability to lead cross-functional teams and manage complex technical initiatives.IOT Experience","Skills":"Python Experience","Industry":"Security Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":8.0000,"SalaryLow":6.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking a DevSecOps Software Engineer to assist in overnight deployments. In this role you will be responsible for successful configuration management & release alignment. You will be... supporting production environments built on containers, clusters and CI/CD tooling. You will be ensuring the risk reduction, monitoring & rapid recovery of deployments. Compensation:$8/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jul 10, 2026

Dublin, OH

|

Computer Engineering

|

Contract

|

$30 - $37 (hourly estimate)

{"JobID":550953,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-83.13,"Longitude":40.11,"Distance":null},"State":"Ohio","Zip":"43017","ReferenceID":"COL-9c00a11b-b37c-41d6-b01d-234aab690194","PostedDate":"\/Date(1783719838000)\/","Description":"A client of Insight Global is seeking a Loyalty Support Specialist to support and optimize a large-scale restaurant loyalty program used across hundreds of franchise and corporate locations. This role sits at the intersection of customer success, loyalty program operations, application support, and vendor management.The ideal candidate understands how loyalty platforms work behind the scenes and enjoys investigating issues, managing support tickets, coordinating with vendors, and collaborating across multiple business and technical teams. Experience supporting Punchh or a similar loyalty platform is highly preferred.This is a highly visible role where you\u0027ll serve as the primary point of contact for loyalty support issues, helping ensure a seamless experience for restaurant operators and guests.What You\u0027ll DoTicket \u0026 Incident ManagementServe as the primary owner for loyalty-related support tickets from intake through resolutionManage and prioritize incoming tickets from multiple support channels and systemsSubmit, track, escalate, and follow up on tickets with Punchh and other external partnersMonitor ServiceNow queues and customer-reported issues dailyProvide timely updates to stakeholders and ensure all tickets are documented appropriatelyLoyalty Platform Support \u0026 TroubleshootingInvestigate loyalty program issues impacting restaurant locations, guests, promotions, rewards, and campaignsTroubleshoot platform, mobile app, and loyalty-related functionality issuesPartner with Punchh support teams to identify root causes and drive resolutionAnalyze campaign and reward configuration issues, unexpected member behavior, and transaction-related discrepanciesSupport new restaurant openings and loyalty program rollouts by validating platform functionalityCross-Functional CollaborationWork closely with Marketing, POS, Digital, Customer Care, Operations, and Vendor teamsCoordinate information gathering and issue resolution across multiple stakeholdersParticipate in recurring support and vendor meetingsEscalate critical incidents and high-impact issues as neededDocumentation \u0026 Process ImprovementMaintain support documentation, knowledge articles, and troubleshooting guidesDocument root cause analyses and lessons learnedTrack recurring issues and recommend process improvementsSupport ongoing optimization of loyalty program support operationsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Remote Punchh Support Specialist","City":"Dublin","ExpirationDate":null,"PriorityOrder":0,"Requirements":"2+ years of experience supporting customer loyalty programs, CRM platforms, or customer engagement platformsHands-on Punchh experience strongly preferredExperience managing support tickets and working within structured support processesStrong troubleshooting and problem-solving skillsExperience working with ticketing platforms such as ServiceNow, Jira, Zendesk, or similar toolsExcellent communication and stakeholder management skill","Skills":"Hands-on Punchh experience strongly preferredExperience supporting restaurant, retail, hospitality, or franchise environmentsBackground in customer success, loyalty operations, CRM support, or digital product supportUnderstanding of loyalty programs, rewards platforms, promotions, and customer engagement systemsExperience working with mobile app support issuesFamiliarity with POS systems and integrationsExperience conducting root cause analysis and documenting support knowledge","Industry":"Computer Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":37.0000,"SalaryLow":29.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A client of Insight Global is seeking a Loyalty Support Specialist to support and optimize a large-scale restaurant loyalty program used across hundreds of franchise and corporate locations. This... role sits at the intersection of customer success, loyalty program operations, application support, and vendor management.The ideal candidate understands how loyalty platforms work behind the scenes and enjoys investigating issues, managing support tickets, coordinating with vendors, and collaborating across multiple business and technical teams. Experience supporting Punchh or a similar loyalty platform is highly preferred.This is a highly visible role where you'll serve as the primary point of contact for loyalty support issues, helping ensure a seamless experience for restaurant operators and guests.What You'll DoTicket & Incident ManagementServe as the primary owner for loyalty-related support tickets from intake through resolutionManage and prioritize incoming tickets from multiple support channels and systemsSubmit, track, escalate, and follow up on tickets with Punchh and other external partnersMonitor ServiceNow queues and customer-reported issues dailyProvide timely updates to stakeholders and ensure all tickets are documented appropriatelyLoyalty Platform Support & TroubleshootingInvestigate loyalty program issues impacting restaurant locations, guests, promotions, rewards, and campaignsTroubleshoot platform, mobile app, and loyalty-related functionality issuesPartner with Punchh support teams to identify root causes and drive resolutionAnalyze campaign and reward configuration issues, unexpected member behavior, and transaction-related discrepanciesSupport new restaurant openings and loyalty program rollouts by validating platform functionalityCross-Functional CollaborationWork closely with Marketing, POS, Digital, Customer Care, Operations, and Vendor teamsCoordinate information gathering and issue resolution across multiple stakeholdersParticipate in recurring support and vendor meetingsEscalate critical incidents and high-impact issues as neededDocumentation & Process ImprovementMaintain support documentation, knowledge articles, and troubleshooting guidesDocument root cause analyses and lessons learnedTrack recurring issues and recommend process improvementsSupport ongoing optimization of loyalty program support operationsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jul 10, 2026

Dallas, TX

|

Recruiting / Staffing

|

Contract,Perm Possible

|

$18 - $22 (hourly estimate)

{"JobID":550981,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-96.76,"Longitude":32.79,"Distance":null},"State":"Texas","Zip":"75202","ReferenceID":"DGO-29796934-c195-44c0-84c1-5b2728a4b13b","PostedDate":"\/Date(1783724829000)\/","Description":"Day to Day Summary: Insight Global is seeking a Recruiter for a leading insurance and financial services organization. This role is designed for a high-output recruiting professional who excels in fast-paced, process-driven environments. The individual will focus on screening large volumes of inbound applicants, evaluating candidates using structured interview methods, and efficiently progressing qualified candidates through the hiring process. This position is ideal for someone who enjoys execution-focused recruiting, thrives on hitting daily metrics, and takes pride in delivering a seamless and efficient candidate experience.Duties \u0026 Responsibilities Include:?Conduct 20?25 screening calls per day (20?30 minutes each) ?Screen inbound applicants against predefined hiring criteria ?Follow structured interview scripts and evaluation processes ?Make quick hiring recommendations and move candidates forward ?Manage candidate flow and status updates within the ATS ?Coordinate candidate movement through recruiting and onboarding workflows ?Maintain accurate and up-to-date candidate records and documentation ?Support high-volume hiring classes (5?75 hires at a time) ?Ensure timely communication and follow-ups with candidates ?Deliver a positive candidate experience while maintaining speed and efficiencyManager Insights:?This is not a traditional full-cycle recruiting role despite the job description.?The position is heavily focused on candidate screening, ATS management, and process execution.?No sourcing expectations.?No requisition creation responsibilities.?No strategic hiring manager partnership required.?Candidates can potentially be hired after a single screening conversation if qualifications align.?Primary focus is moving high volumes of inbound applicants through the hiring process.?Ideal backgrounds include Recruiters, Recruiting Coordinators, Talent Acquisition Coordinators, and Sourcers.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Recruiter / Sourcer (Remote in Dallas)","City":"Dallas","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?1?4+ years of experience in recruiting, sourcing, or recruiting coordination ?Experience working in a high-volume recruiting environment ?Proven ability to conduct candidate screening calls and assessments ?Experience using and managing workflows in an Applicant Tracking System (ATS) ?Strong ability to manage high candidate volume efficiently ?Excellent communication skills and ability to build quick rapport ?Highly organized and process-driven mindset ?Ability to move candidates quickly through hiring and onboarding stages ?Comfortable working in a structured, metrics-driven recruiting environment","Skills":"??Experience with Workday ATS ?Background in high-volume hourly or non-exempt hiring ?Experience as a Recruiting Coordinator or Talent Acquisition Coordinator ?Call center recruiting experience ?Experience supporting large hiring classes or hiring events ?Exposure to onboarding coordination","Industry":"Recruiting / Staffing","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":22.0000,"SalaryLow":17.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Day to Day Summary: Insight Global is seeking a Recruiter for a leading insurance and financial services organization. This role is designed for a high-output recruiting professional who excels in... fast-paced, process-driven environments. The individual will focus on screening large volumes of inbound applicants, evaluating candidates using structured interview methods, and efficiently progressing qualified candidates through the hiring process. This position is ideal for someone who enjoys execution-focused recruiting, thrives on hitting daily metrics, and takes pride in delivering a seamless and efficient candidate experience.Duties & Responsibilities Include:?Conduct 20?25 screening calls per day (20?30 minutes each) ?Screen inbound applicants against predefined hiring criteria ?Follow structured interview scripts and evaluation processes ?Make quick hiring recommendations and move candidates forward ?Manage candidate flow and status updates within the ATS ?Coordinate candidate movement through recruiting and onboarding workflows ?Maintain accurate and up-to-date candidate records and documentation ?Support high-volume hiring classes (5?75 hires at a time) ?Ensure timely communication and follow-ups with candidates ?Deliver a positive candidate experience while maintaining speed and efficiencyManager Insights:?This is not a traditional full-cycle recruiting role despite the job description.?The position is heavily focused on candidate screening, ATS management, and process execution.?No sourcing expectations.?No requisition creation responsibilities.?No strategic hiring manager partnership required.?Candidates can potentially be hired after a single screening conversation if qualifications align.?Primary focus is moving high volumes of inbound applicants through the hiring process.?Ideal backgrounds include Recruiters, Recruiting Coordinators, Talent Acquisition Coordinators, and Sourcers.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jun 16, 2026

Charlotte, NC

|

Software Engineering

|

Contract

|

$10 - $12 (hourly estimate)

{"JobID":541934,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-80.83,"Longitude":35.19,"Distance":null},"State":"North Carolina","Zip":"28202","ReferenceID":"CLT-ef976719-6733-4cd2-afd0-fc6b1673e32a","PostedDate":"\/Date(1781613963000)\/","Description":"Insight Global is looking for a Software Development Engineer in Test (SDET) to form the dedicated test-automation capability within the PRIME RA SI team at BIM / FTSE Russell. The role strengthens PRIME\u0027s SI reporting capability, improving the predictability, quality and auditability of SI reporting and reducing reliance on shared capacity. The PRIME core stack is SQL Server, C#.NET, Python and Java, with test automation built on PyTest BDD and Playwright. The candidate must work UK business hours.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"INTL - SDET ? Software Development Engineer in Test","City":"Charlotte","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-7+ years as an SDET / test automation engineer-Strong test automation with PyTest BDD and Playwright-tSQL stored-procedure regression testing (e.g. tSQLt)-Python, with working knowledge of SQL Server (or PostgreSQL), csharp.NET and Java-Strong data validation and reconciliation testing-Strong financial services experience (a defining requirement for this team)-Able to work UK business hours","Skills":"-AI/ML for anomaly and drift detection and automated test-case generation ? scikit-learn, TensorFlow, PyCaret (LSEG\u0027s stated direction of travel)-Agentic AI tooling (e.g. GitHub Copilot) to automate test-case creation within the existing Automation Test Framework (ITAF)-Performance/non-functional testing (e.g. JMeter, k6, SQL Profiler)-SI / regulatory reporting experience (e.g. MiFID II?style obligations)-Index / data-platform domain knowledge","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":12.0000,"SalaryLow":9.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for a Software Development Engineer in Test (SDET) to form the dedicated test-automation capability within the PRIME RA SI team at BIM / FTSE Russell. The role strengthens... PRIME's SI reporting capability, improving the predictability, quality and auditability of SI reporting and reducing reliance on shared capacity. The PRIME core stack is SQL Server, C#.NET, Python and Java, with test automation built on PyTest BDD and Playwright. The candidate must work UK business hours.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jun 17, 2026

Alpharetta, GA

|

Software Engineering

|

Contract

|

$50 - $62 (hourly estimate)

{"JobID":542451,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-84.27,"Longitude":34.06,"Distance":null},"State":"Georgia","Zip":"30005","ReferenceID":"ATL-b7bb7479-7574-4bd2-ba95-cdf5d35bd63c","PostedDate":"\/Date(1781700494000)\/","Description":"Job Description:We are seeking a highly skilled and experienced Senior Engineer with integration expertise in the Salesforce Platform and Sales Cloud, along with strong knowledge of platform security, governance, and secure application development. In this role, you will design, build, and deploy robust Salesforce solutions that streamline sales processes, strengthen data protection, and enhance user productivity. You will collaborate closely with business stakeholders and cross functional technology teams to deliver secure, scalable, functionality.Day to day:? Design, develop, and deploy highly scalable full stack Applications ? Expertise in Salesforce Platform solutions with a core focus on Sales and Service Cloud objects, automation, metadata configuration, platform limits, and multi object data models.? Build and maintain Lightning Web Components (LWC) and Aura components to meet complex business requirements.? Develop Apex classes, triggers, batch jobs, and scheduled jobs following best practices and governor limit guidelines.? Integrate Salesforce with third-party applications using REST/SOAP APIs, Platform Events, and middleware tools.? Design and implement automated workflows using Flow Builder and Approval Processes.? Collaborate with business analysts and stakeholders to gather requirements and translate them into technical solutions.? Perform data migrations and manage data integrity using tools such as Data Loader, Workbench.? Participate actively in Agile/Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure timely delivery of features.? Manage and execute Salesforce deployments using GitHub Actions-based CI/CD pipelines, ensuring reliable, automated, and version-controlled releases across sandbox and production environments.? Familiar with strong Salesforce Platform Security practices.Pay rate: 55-60/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Salesforce Engineer","City":"Alpharetta","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 4+ years of full stack development experience preferably in Azure Environment.? 2+ years of hands-on Salesforce development experience.? Experience with Salesforce integration patterns using REST APIs, SOAP APIs, and Platform Events.? Strong knowledge of Salesforce security architecture, including CRUD/FLS enforcement, Sharing model and role hierarchy, Apex sharing and ?with/without sharing? and Login \u0026 session security.? Strong knowledge of configuring and managing Connected Apps for secure integrations, MFA and other Salesforce recommended Security settings.? Proven experience working in Agile/Scrum teams ? comfortable with sprint-based delivery, backlog grooming, story pointing, and iterative development cycles.? Hands-on experience with GitHub CI/CD pipelines for Salesforce deployments, including GitHub Actions workflows.? Strong analytical and problem-solving skills and Excellent communication skills","Skills":"? Experience API security, authentication, and identity, including OAuth 2.0, JWT, SSO, connected apps, and external credentials. ? Exposure with Salesforce Agentforce ? including building and configuring AI Agents, defining agent topics and actions, and integrating Agentforce into Service Cloud workflows to automate customer interactions and case resolution.","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":62.0000,"SalaryLow":49.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Job Description:We are seeking a highly skilled and experienced Senior Engineer with integration expertise in the Salesforce Platform and Sales Cloud, along with strong knowledge of platform... security, governance, and secure application development. In this role, you will design, build, and deploy robust Salesforce solutions that streamline sales processes, strengthen data protection, and enhance user productivity. You will collaborate closely with business stakeholders and cross functional technology teams to deliver secure, scalable, functionality.Day to day:? Design, develop, and deploy highly scalable full stack Applications ? Expertise in Salesforce Platform solutions with a core focus on Sales and Service Cloud objects, automation, metadata configuration, platform limits, and multi object data models.? Build and maintain Lightning Web Components (LWC) and Aura components to meet complex business requirements.? Develop Apex classes, triggers, batch jobs, and scheduled jobs following best practices and governor limit guidelines.? Integrate Salesforce with third-party applications using REST/SOAP APIs, Platform Events, and middleware tools.? Design and implement automated workflows using Flow Builder and Approval Processes.? Collaborate with business analysts and stakeholders to gather requirements and translate them into technical solutions.? Perform data migrations and manage data integrity using tools such as Data Loader, Workbench.? Participate actively in Agile/Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure timely delivery of features.? Manage and execute Salesforce deployments using GitHub Actions-based CI/CD pipelines, ensuring reliable, automated, and version-controlled releases across sandbox and production environments.? Familiar with strong Salesforce Platform Security practices.Pay rate: 55-60/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jun 18, 2026

Toronto, ON

|

Customer Service

|

Contract

|

$17 - $22 (hourly estimate)

{"JobID":543077,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"Ontario","Zip":"M5B 1","ReferenceID":"TOR-a33b1098-184d-4221-95ca-58a26c0b12e9","PostedDate":"\/Date(1781796226000)\/","Description":"Insight Global is seeking a Customer Support Analyst to support BMO?s Customer Loyalty and Sales Enablement group. This role will play a key part in large-scale transformation initiatives, including AML centralization and ongoing strategy execution, while also contributing to the digital backlog, ensuring consistent execution of customer experience, sales processes, and regulatory initiatives across the network.Key Responsibilities? Support the centralization of AML processes, transitioning branch-level workflows into a unified operating model? Execute on enterprise customer experience and sales enablement strategies across retail banking channels? Utilize Customer Connect to manage, track, and support customer interactions? Handle customer-facing conversations, including complex or sensitive interactions (e.g., account exits)? Contribute to the digital market (d-market) backlog, supporting enhancements to customer and frontline tools? Participate in ongoing strategy discussions and operational planning sessions? Ensure compliance with AML, fraud, and regulatory requirements in all customer interactionsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Bilingual Customer Support Analyst","City":"Toronto","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? Prior experience using BMO Customer Connect OR relative Big Bank experience ? Bilingual (English/French)? Background in retail banking, ideally within: Branch (AML, fraud, customer connect, advisory) OR Call center / contact center environment? Strong customer engagement and communication skills, with the ability to navigate difficult conversations? Proven ability to manage customer relationships while balancing compliance and service","Skills":"? Experience supporting AML or regulatory transformation initiatives? Exposure to sales enablement or customer loyalty programs","Industry":"Customer Service","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":21.5000,"SalaryLow":17.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a Customer Support Analyst to support BMO?s Customer Loyalty and Sales Enablement group. This role will play a key part in large-scale transformation initiatives, including... AML centralization and ongoing strategy execution, while also contributing to the digital backlog, ensuring consistent execution of customer experience, sales processes, and regulatory initiatives across the network.Key Responsibilities? Support the centralization of AML processes, transitioning branch-level workflows into a unified operating model? Execute on enterprise customer experience and sales enablement strategies across retail banking channels? Utilize Customer Connect to manage, track, and support customer interactions? Handle customer-facing conversations, including complex or sensitive interactions (e.g., account exits)? Contribute to the digital market (d-market) backlog, supporting enhancements to customer and frontline tools? Participate in ongoing strategy discussions and operational planning sessions? Ensure compliance with AML, fraud, and regulatory requirements in all customer interactionsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jun 18, 2026

North Charleston, SC

|

Software Engineering

|

Contract

|

$34 - $42 (hourly estimate)

{"JobID":543231,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-79.99,"Longitude":32.78,"Distance":null},"State":"South Carolina","Zip":"29406","ReferenceID":"DGO-fb80886b-52d2-483b-bf79-c9d00a64671e","PostedDate":"\/Date(1781809384000)\/","Description":"We are seeking a mid-to-senior level PHP Backend Developer to support and enhance an existing web-based platform within a secure environment. This role will focus on understanding and working within an established codebase, integrating systems through APIs, and ensuring accurate data flow between internal and external platforms.The ideal candidate is someone who can quickly get up to speed, navigate existing architecture with minimal guesswork, and make thoughtful updates to improve system performance and communication between services.Key Responsibilities: - Analyze and become familiar with the existing PHP codebase, including structure, logic, and data flow- Modify and enhance backend functionality to support updated system integrations- Work with API-driven communication to enable seamless data exchange between systems- Redirect and adapt existing system communication to integrate with new external platforms- Identify and resolve inconsistencies in data mapping and variable structures across systems- Collaborate across systems and technologies, including PHP, HTML/CSS, APIs, and databases- Apply secure development practices within a highly secure environment (no external exposure of proprietary code)- Support general development needs in a flexible role requiring cross-functional contributionsManage end-to-end data flow: - Send data from internal portal to external server - Receive response data - Ensure accurate updates to internal databasesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"PHP Developer","City":"North Charleston","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 5?6+ years of professional experience in PHP development- Strong understanding of backend web development and system architecture- Experience working with APIs and server-to-server communication- Familiarity with relational databases (SQL/MySQL) and data flow concepts- Experience working within existing or legacy codebases and making incremental improvements- Basic understanding of frontend technologies (HTML/CSS)","Skills":"Exposure to scripting or additional languages such as Python is a plusExperience working in secure environments or with secure coding practices","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":42.0000,"SalaryLow":33.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking a mid-to-senior level PHP Backend Developer to support and enhance an existing web-based platform within a secure environment. This role will focus on understanding and working within... an established codebase, integrating systems through APIs, and ensuring accurate data flow between internal and external platforms.The ideal candidate is someone who can quickly get up to speed, navigate existing architecture with minimal guesswork, and make thoughtful updates to improve system performance and communication between services.Key Responsibilities: - Analyze and become familiar with the existing PHP codebase, including structure, logic, and data flow- Modify and enhance backend functionality to support updated system integrations- Work with API-driven communication to enable seamless data exchange between systems- Redirect and adapt existing system communication to integrate with new external platforms- Identify and resolve inconsistencies in data mapping and variable structures across systems- Collaborate across systems and technologies, including PHP, HTML/CSS, APIs, and databases- Apply secure development practices within a highly secure environment (no external exposure of proprietary code)- Support general development needs in a flexible role requiring cross-functional contributionsManage end-to-end data flow: - Send data from internal portal to external server - Receive response data - Ensure accurate updates to internal databasesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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