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We are seeking a balance between a hands-on and business acumen, professional-level Materials Manager who specializes in ERP to lead, rebuild, and optimize our materials and inventory operations.... More This role plays a key part in reestablishing the core manual processes and supporting a strategic ERP system implementation.This is a high-impact position for someone who wants to "make a splash"leading a team, driving change, and establishing structure in a dynamic, growing manufacturing environment.Key Responsibilities Include:-Rebuild and reestablish materials processes from the ground up to support business scalability.-Lead and mentor a team of 8 (1 Supervisor, 4 Material Clerks, and 34 Handlers)-Spearhead the creation of home locations on the shop floor and within the ERP system to ensure accurate material tracking and traceability.-Oversee and improve the end-to-end flow of materials:++Ensure raw materials from incoming shipments are accurately received and stored.++Coordinate Handlers to place materials into the correct physical locations using ERP-driven guidance.++Supervise Clerks responsible for administrative functions and data entry for inventory and shipping/receiving records.-Evaluate current manual and clunky processes; design and implement streamlined systems that improve visibility, tracking, and operational efficiency.-Ensure the ERP system (Epicor) interacts effectively with physical material flow, enhancing traceability and location accuracy.-Drive initiatives around real-time inventory updatesassess and propose improvements such as scanner integration, process mapping, and automated tracking.-Manage raw material storage and movement before production begins, ensuring full alignment between physical processes and system data.-Collaborate with cross-functional teams to support production flow, manage hot parts, and optimize resource allocation.-Drive and support the implementation of Epicor ERP, ensuring system functionality is rolled out in a way that supports lean operations and visibility.-Lead inventory control practices, including cycle counts, physical inventory, reconciliation, and accuracy initiatives.-Apply Lean Manufacturing principles to eliminate waste and increase efficiency throughout the materials process.-Provide training, coaching, recognition, and conflict resolution to foster a high-performing, accountable team.-Champion change management and process improvement with the flexibility to adapt to a shifting, growth-focused business environment.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A mid-sized manufacturing company is seeking a Technical IT Site Lead to join their team to oversee end-to-end service delivery and operations for their manufacturing site in Pleasant Prairie, WI. As... More an IT Site Lead, this individual will be responsible for ensuring 100% uptime of all site-critical systems such as data and voice networks, servers and storage, manufacturing computers, and lab equipment. In addition, they will support any event failures that occur, and will be expected to oversee expediting service restoration and drive continuous improvement to eliminate risks. They will be expected to lead diverse local teams of internal employees, contractors, and key 3rd party vendors while also communicating with and presenting to upper level leadership to understand the business needs and service opportunities. Along with local IT activities and priorities, the Site IT Leader will be expected to support and implement all Corporate IT directives, which will include feedback and guidance on local impact, testing, compliance, etc. The ideal candidate for this position should have a background in Networking/ Telecommunications (hands on and leadership preferred) and should have proven experience working in a fast-paced, dynamic environment. This role requires the individual to be onsite 5 days a week and will be expected to be on-call as an escalation point as this is a 24x7 site. This is a 6- 8 month contract to hire opportunity!Additional Details: Service Delivery Responsibilities: * Manage Site IT operations with respect to service delivery. * Manage ServiceNow tickets to ensure timely resolution * Point of contact for escalation of critical service tickets. * Manage on-site data center operations (including Servers, Backup Systems, Phone Systems, Network equipment, etc.) * Management of out-of-scope computing systems (Labs, Shop Floor, and possibly process control) Administrative Responsibilities: * Responsible for Site IT! Service delivery, and plans that meet objectives. This also includes receipt of services for various IT services. * Understand IT asset portfolio and manage lifecycle according to IT Architectural Standards and plans. * Set proper expectations for your team through regular meetings to meet Corporate and Site-specific IT goals and priorities, Safety and Ethics compliance, etc. * MyAccess Administrator MyAccess requests and approvals (unique to some sites) * Responsible for monitoring, reviewing, and scheduling IT workflow for your site(s) through the Service Desk management tool (SOM). * Develop and maintain a site disaster recovery plan for IT assets.Enterprise Support: ?Oversee vendor management to maintain and optimize software licensing agreements with key vendors (e.g., Microsoft, DocuSign, Adobe) to meet IT service requirements effectively.?Responsible for approving the procurement of IT hardware corporate-wide (i.e., IQMS, SharePoint, Active Directory, Azure, etc.).?Serve as the cybersecurity control owner, responsible for overseeing BSI reviews of actions related to changes in Active Directory and other systems and accountable for approving on Audit board.?Oversee and manage corporate mobility initiatives, ensuring seamless integration and functionality of mobile device.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

JOB DESCRIPTIONWe are seeking an experienced Operations Manager to drive operational excellence for our client in the wound care management software space. This role will focus on building and... More optimizing processes, managing SaaS tools, and ensuring smooth cross-functional collaboration. The ideal candidate thrives in fast-paced SaaS environments and has a strong background in process improvement, data analysis, and technical tooling. We are looking for a highly analytical and process driven individual to establish SLAs, optimize existing processes, and create new process flows where gaps are identified. This person will have the opportunity to help scale a growing organization during a time of unprecedented growth. Responsibilities 1.Process optimization and efficiencies: ?Map and streamline internal processes across departments (sales ? onboarding ? billing ? support). ?Identify bottlenecks in customer lifecycle and implement automation or tools to reduce manual work. ?Develop SOPs (standard operating procedures) for repeatable business functions. 2. Data, Reporting & Analytics?Create dashboards for KPIs: MRR, churn, LTV/CAC, ARR, and operational performance. ?Manage business intelligence tools (HubSpot, Salesforce, Asana, Notion, etc.). ?Provide actionable insights to leadership based on customer and revenue data. 3. Tooling & Systems Management?Own SaaS stack management (CRM, billing, analytics, project management, helpdesk). ?Evaluate new tools for scalability and cost efficiency. ?Ensure data integrity and integration between systems (e.g., HubSpot ? Quickbooks ? Product usage DB). 4. Finance & Compliance Support?Participate in benefit management and annual renewal/deployment process ?Support invoicing, revenue recognition, and spend tracking with finance. ?Help prepare operational inputs for board decks or investor updates. ?Ensure compliance processes are followed (especially for regulated industries like healthcare). 5. Customer Lifecycle Optimization?Manage and work with customer success to monitor onboarding times, renewal rates, and NPS. ?Build operational workflows for renewals, upsells, and billing adjustments. ?Implement automation for repetitive support or onboarding tasks. Key KPI's Examples ? Operational Efficiency: Time-to-close, onboarding time, SLA adherence. ?Financial: Revenue leakage prevention, billing accuracy, cost per acquisition. ?Customer Health: Retention rate, churn %, NPS. ?Internal Health: Tool adoption, cross-department handoff times, process automation coverage. This role pays between $90-110K with potential for annual bonuses based on business performanceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Global Talent Manager to own and evolve performance management and talent processes for a fast-moving, tech-enabled corporate environment. This role is highly hands-on and... More data-driven, with a strong emphasis on translating raw talent data into clear insights that drive better leadership decisions.This individual will partner closely with HRBPs and business leaders to design, scale, and continuously improve performance management, goal-setting, and talent review processes for a salaried population of 300+ employees. The ideal candidate is both strategic and operational ? someone who can build decks from raw data, connect trends in real time during calibration discussions, and propose practical solutions leaders can immediately act on.This role is not a people-manager in the near term. Success is defined by the ability to design and run effective mid-year and end-of-year performance cycles, enable meaningful feedback (including 360s), and ensure leaders are using data consistently and credibly to evaluate and develop talent.Key Responsibilities:-Own and execute mid-year and end-of-year performance management cycles, including goal-setting, feedback, ratings calibration, and performance outcomes-Design and evolve performance and talent processes that can scale with the business, rather than maintaining only existing frameworks-Lead and actively participate in calibration sessions, using data to surface trends, inconsistencies, and risks (e.g., rating inflation, manager bias)-Interpret raw talent and performance data, build compelling narratives, and present insights through clear, executive-ready decks-Partner with HRBPs and leaders to propose improvements to goal-setting, feedback quality, and performance evaluation practices-Support the design and implementation of 360 feedback approaches, including question design, user experience, data capture, and insight generation-Collaborate with HRIS and People Analytics partners to ensure data integrity, reporting accuracy, and process usability-Help leaders connect the dots between performance data, succession planning, and development decisions-Operate comfortably in ambiguity, bringing structure, ideas, and solutions rather than waiting for fully defined processesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is seeking a Enterprise Solutions Architect (Palo Alto Expert) to work remotely in the United States. As an Enterprise Solutions Architect, you will be responsible for designing,... More developing, and overseeing the implementation of enterprise network and security solutions. This role requires expert-level knowledge in Next-Generation Firewall (NGFW), SD-WAN, Routing/Switching, Network-as-a-Service (NaaS), and Secure Access Service Edge (SASE). You will serve as a technical leader and strategic advisor. Your role will ensure solutions align with business objectives while maintaining the highest levels of performance, security, and scalability.This role extends beyond technical implementation?Enterprise Solutions Architects play a critical role in sales/pre-sales engagements (approximately 40% of the role), high-level solution design, effort estimation, customer interaction, and project oversight (approximately 60%). You will work closely with Sales, Project Management (PMO), and Support teams to ensure seamless solution delivery and handoff.This Enterprise Solutions Architect must be a Palo Alto platform expert who can design and lead enterprise scale architectures across NGFW, Prisma SASE, SD WAN, and cloud delivered security. They are expected to operate as a strategic advisor, not a configurator ? translating business objectives into secure, scalable, high performance designs using Palo Alto Networks? Strata, Prisma, and SASE platforms.Essential Functions:Sales/Pre-Sales Engagement?Review Quotes: Evaluate hardware and services being quoted to ensure solution feasibility and completeness.?Clarify with Sales Teams: Collaborate with Sales to understand the strategic intent behind proposed solutions.?Identify Gaps: Highlight missing components that could impact implementation and proactively address potential issues.?Attend Pre-Sales Calls: Engage in customer discussions as opportunities approach deal closure.Solution Design & Effort Estimation?Architect High-Level Designs (HLDs): Develop solution architecture diagrams, migration plans, and technical documentation.?Provide Detailed Effort Estimates: Break down required work by skillset and estimated hours to guide project planning.?Develop Statements of Work (SoWs): Define technical scope, objectives, milestones, and exclusions for project execution.Implementation Oversight & Execution?Lead Implementation Strategy: Guide execution teams to ensure adherence to design principles and best practices.?Technical Leadership: Act as the primary technical resource to enable implementation engineers rather than executing all tasks directly.?Hands-On Deployment (When Required): Engage in critical technical tasks such as deploying Hub sites or configuring dynamic routing when these are necessary to ensure project success, mitigate risks, or resolve complex technical challenges beyond standard implementation processes.?Continuous Communication: Provide regular updates to project stakeholders, including the PMO and customers.Documentation & Handoff?Ensure Complete Documentation: Maintain architecture designs, configurations, and troubleshooting guides.?Facilitate Knowledge Transfer: Conduct formal handoff sessions with Support teams for post-deployment management, including training sessions, documentation reviews, and Q&A discussions to ensure ongoing operational success.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a high-impact Functional Lead with strong technical knowledge to drive the end-to-end scheduling and labor forecasting capability for Workforce Management. This role will lead business... More discovery, process and solution design, and delivery execution (configuration/build/integration/testing) across scheduling, forecasting, staffing plans, and related analytics. The ideal candidate blends deep functional expertise in WFM (forecasting demand, staffing, schedule generation, rules/compliance), strong hands on experience customizing and configuring WFM applications like Infor, UKG, Legion etc, with technical understanding (data flows, integrations/APIs, reporting/analytics), enabling them to identify the right solution, translate business needs into scalable designs, and partner effectively with engineering/architecture to deliver. Responsibilities include but are not limited to: -Drive fit-gap analysis across vendor/product options and current-state tools; recommend the ?right? functional approach (process + platform configuration) with clear tradeoffs and decision rationale.-Design forecasting workflows and operating model (inputs, assumptions, scenarios, overrides, governance) to produce reliable demand and staffing plans.-Define scheduling design patterns: shift templates, rules, segment windows, trial schedule sets, and schedule optimization constraints; ensure designs support business realities and compliance.-Establish solution guardrails for accuracy, auditability, and transparency (e.g., how totals are validated, how exceptions/anomalies are handled, how ?what-if? analysis is performed).-Partner with engineering/technology leads to convert functional designs into configuration and build plans (configuration, custom extensions, reporting, automation, integrations)-Own functional delivery. This includes configuring and customizing vendor applications to meet business needs. -Drive end-to-end lifecycle execution for enhancements, defects, and releases; ensure documentation and artifacts are maintained in standard tracking tools and processes.-Define reporting and analytics needs across forecasting accuracy, staffing vs. plan, schedule adherence/coverage, and operational outcomes; partner on dashboards and operational reporting.-Serve as the functional point leader across HR, operations, and technology teams, driving alignment, decisions, and adoption.-Support training strategy and enablement materials for business users (planners, schedulers, managers), ensuring new processes and tools are understood and adopted.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This Account Manager position will primarily function as a Hospital Liaison and Account Manager, focusing on developing and maintaining strong relationships with hospital case managers, discharge... More planners, and healthcare providers. The role includes high-volume field activity, with an expectation of up to 10 marketing visits per day once the new structure is fully implemented.Responsibilities/Essential Functions:? Work within a continuously evolving referral process and sales structure, adapting quickly to workflow changes and new organizational strategies.? Serve as a primary Hospital Liaison, building and maintaining relationships with hospital case managers, discharge planners, and medical staff.? Function as an Account Manager, managing assigned referral sources and strengthening long-term partnerships.? Conduct high-volume field marketing, targeting up to 10 in-person visits per day once operational structure is finalized.? Work with the team to respond and generate new sales leads through various channels, including referral platforms and networking.? Promptly respond to case managers, ensuring all communications are completed within SLA timeframes.? Identify and establish key points of contact within hospitals and clinics, including researching and initiating new relationships.? Conduct outbound calls and follow-up communications to prospects and existing clients to promote AlphaCare Home Health services.? Regularly report on sales activities, lead generation, and performance metrics to Marketing and Operations teams.? Develop and implement sales and marketing strategies aligned with company growth goals and market trends.? Drive census growth through both external outreach and internal collaboration.? Identify opportunities for new service lines or niche markets based on referral patterns and market needs.? Ensure accurate and up-to-date account records, including contact history and referral trends.? Partner with Community Liaisons as needed to conduct joint sales calls and strengthen relationships.? Coordinate and conduct in-services with new and existing referral sources.? Maintain consistent outreach to physicians and healthcare representatives.? Participate in agency planning and execute growth initiatives.? Work closely with the Intake team to ensure a seamless referral and admission process.? Engage with re-hospitalized patients and case management teams to support continuity of care and identify new opportunities.? Represent the company at community events to promote services and strengthen community relationships.? Travel extensively to hospitals, clinics, and referral sources as required.? Perform other related duties as assigned to support company growth and operations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

PM Shift - 2:30pm-11pm with some weekendsThe Research Associate will collect face and body data gathered from large-scale capture domes and VR headsets by:?Staging and setting-up equipment for the... More study, which may include engaging with engineering, external equipment vendors, internal and external safety evaluators, and the research study team to ensure the equipment is set up properly. ?Conducting the study, including participant coaching and interaction, operating complex, experimental capture systems, and debriefing with team leadership as necessary?Performing basic troubleshooting of capture systems (hardware and software) and escalate any bugs or issues using internal tools.?Providing research study support, including data collection, tracking of participants, and tracking of equipment and procedures.?Contributing to and/or update existing documentation ?Serving as a participant for studies and being captured in various systems as needed.?Completing project work related to captures such as recording and updating capture scripts.?Attending all required trainings, meetings, and standups?Providing feedback for process improvement areasExpectations for Success To be able to successfully execute on the day-to-day responsibilities above, the Research Associate is expected to:?Review SOPs and other any other relevant documentation and consult with the responsible Lead for any questions or clarifications in advance of the capture.?Stay up to date with process and SOP changes for frequently used systems. ?Arrive on-time for captures and allow additional time, if needed, to review unfamiliar systems or SOPs and for operational set up?Arrive on-time and prepared with relevant information or materials for all required trainings, meetings, and standups.?Approach each capture and project with ability and flexibility. Be prepared to quickly pivot to new tasks, approaches to capture, or steps in documented processes to keep the team moving forward, even during blocking events.?Provide a comfortable and professional experience for participants (both internal and external) through all interactions including providing updates and breaks during troubleshooting or other capture-blocking events. ?Ensure highest quality and accuracy of data captured by maintaining a sterile and distraction-free capture environment.?Escalate any issues to the Engineer Team and properly documenting, in-detail, the nature of the issue.?Address any areas for improvement of the capture process in scheduled meetings and/or via internal feature request tools.?Identify (or partner with the Team Lead(s)) projects and tasks that can be completed during larger blocking events and during planned and unplanned system downtime.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a highly technical, hands-on Director of Business Intelligence & Data Strategy to lead the buildout of our enterprise data platform while managing a growing BI and data engineering... More team. This role is critical to shaping our future-state data architecture and strategy in an environment that is close to greenfield.The ideal candidate comes from a small-to-mid-size company, has built or rebuilt a data platform from the ground up, and is comfortable balancing strategy, execution, team leadership, and budget ownership.This is not a ?hands-off? director role?you must be able to get into the weeds, guide technical decisions, and lead multiple high-priority initiatives simultaneously.Day-to-Day Responsibilities?Advance data-driven decision-making, oversee business intelligence (BI) initiatives, and implement AI solutions to enhance business performance. ?Manage the data team, shape data strategies, and develop BI and AI-driven data analytics frameworks. ?Ensure data assets are effectively used to drive business value while aligning with Digital Transformation objectives. ?Collaborate with key business and technical stakeholders to ensure that architecture and governance principles align with organizational objectives. ?Provide vision and guidance to a team of data engineers to make optimal use of IT capabilities and technology investments.?Provide thought leadership in domain-specific strategies, standards, and guidelines to define the Enterprise Architecture Target State, Blueprints and Roadmaps. ?Work with Business, Data leaders and Data Specialists to review strategies, requirements, and solutions to assess the impact on data and information architecture to ensure consistency and traceability throughout the enterprise. ?Develop and execute a comprehensive enterprise Data, BI/BA, and AI strategy aligned with business goals. ?Drive data-driven culture across Manufacturing Operations, Supply Chain Management, Engineering, and Product Development. ?Establish Data Governance frameworks to ensure data accuracy, consistency, security, and compliance with industry regulations. ?Lead and mentor a team of Data Engineers and BI Analysts fostering innovation in analytics. ?Continuously assess and enhance the organization?s AI and data capabilities. ?Ensure seamless integration of BI tools with existing enterprise systems for cross functional analytics. ?Work with external vendors, tech providers, and research institutions to drive best practices in manufacturing analytics.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Global Network Operations and Security Center (GNOSC) Mission Support Team (MST) Application / Server Engineer to support the Missile Defense Agency (MDA) on the... More Integrated Research and Development for Enterprise Solutions (IRES) contract. This is position is for the NIGHT SHIFT ONLY. Job Responsibilities: ? Support a 24/7 Global Network Operations Center (GNOSC), coordinating with the MDA GNOSC Event Team and Mission Support Team to execute server and application support for MDA events, exercises, and war games.? Create, manage, and resolve Remedy Incident Tickets in coordination with customers to troubleshoot and restore network communications.? Perform network, system, and cloud monitoring, environmental surveillance, incident management, and MDA cybersecurity operations.? Execute service maintenance activities, including Change Management coordination during assigned night shifts.? Lead IT incident management and escalation, ensuring timely resolution with clear communication of status, plans, and actions to executive leadership and Government customers.? Administer Linux and Windows environments, including troubleshooting, break/fix support, server patching and remediation, and system audit log reviews.? Provide operations and maintenance support for complex application systems across multiple software platforms within an Active Directory environment, including MS SQL Server 2016/2019 and IIS 10.? Conduct battle rhythm application monitoring; troubleshoot and resolve application issues, software conflicts, and client-server or web application failures; install, configure, patch, and update Windows Server 2016/2019 applications.? Install, configure, and support IIS and web applications; troubleshoot application technologies including RHEL, Apache, Tomcat, and others; apply DISA STIGs to web servers and websites.? Manage COTS, GOTS, and custom-developed software applications.? Coordinate with GNOSC Watch Officers, Event Team, and Mission Support Team personnel to ensure site, service, and application outages or degradations are properly escalated, managed, and communicated through resolution.? Coordinate Mission Support schedules to ensure CIO assets are aligned with event requirements and integrated with operations personnel.? Deliver post-event recommendations, including Lessons Learned and Hot Wash inputs.This is a contract to hire position, onsite full-time in Colorado Springs, CO the salary range for this role is between $38-47/hr depending on years and level of experience, education, and certifications. This role requires an Active Secret Clearance. Typical benefits offered include flexible work schedules, educational reimbursement, retirement benefits (401K match), employee stock purchase plan, health benefits, tax saving options, disability benefits, life and accident insurance, voluntary benefits, paid time off and paid holidays, and parental leave.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less