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Jun 15, 2026

Toronto, ON

|

Financial Services

|

Contract

|

$30 - $37 (hourly estimate)

{"JobID":541487,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"Ontario","Zip":"M5J 0","ReferenceID":"TOR-95e3d351-a46e-4329-9ea5-d9d85a07fca9","PostedDate":"\/Date(1781535866000)\/","Description":"Insight Global is seeking a Content Quality Assurance and Auditor for one of Toronto\u0027s largest financial institutions. The Content Quality Assurance \u0026 Auditor will be responsible for the primary validation, Quality Assurance (QA), and Quality Control (QC) of email, SMS, web campaigns, and automated customer journeys developed in Salesforce Marketing Cloud and Data Cloud. As part of the Digital \u0026 Direct Executions team within the broader Marketing organization, this role is crucial in leveraging customer data and insights to deliver meaningful communications to customers. The Content Quality Assurance \u0026 Auditor will execute QA/QC across multiple campaigns concurrently, providing necessary guidance to developers and project managers, and ensuring all digital assets meet quality standards and compliance requirements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Content QA \u0026 Auditor","City":"Toronto","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 2+ years? experience in email/web development testing, campaign execution, or quality assurance.- Proven experience in functionally testing emails, websites, mobile applications, and campaign automations using a variety of tools, emulators, browsers, and devices (English and French).- Experience as a campaign developer and/or QA Analyst is a bonus.- Hands-on experience with defect tracking systems, workflow management (e.g., JIRA, Bugzilla, Workfront), automated email testing tools (e.g., Litmus, Email on Acid, DiffChecker), and web page testing (e.g., SauceLabs, BrowserStack).- Experience with Salesforce Marketing Cloud (Journey Builder, Email Studio, Automation Studio, SQL) and knowledge of Salesforce Data Cloud is a bonus.- Experience with accessibility testing to ensure conformance to WCAG 2.0, AODA, and web accessibility best practices.- Strong attention to detail","Skills":"- Financial Services Industry Experience","Industry":"Financial Services","Country":"Canada","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":37.0000,"SalaryLow":29.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a Content Quality Assurance and Auditor for one of Toronto's largest financial institutions. The Content Quality Assurance & Auditor will be responsible for the primary... validation, Quality Assurance (QA), and Quality Control (QC) of email, SMS, web campaigns, and automated customer journeys developed in Salesforce Marketing Cloud and Data Cloud. As part of the Digital & Direct Executions team within the broader Marketing organization, this role is crucial in leveraging customer data and insights to deliver meaningful communications to customers. The Content Quality Assurance & Auditor will execute QA/QC across multiple campaigns concurrently, providing necessary guidance to developers and project managers, and ensuring all digital assets meet quality standards and compliance requirements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jun 17, 2026

Vancouver, WA

|

Software Engineering

|

Perm

|

$120k - $140k (estimate)

{"JobID":542396,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-122.57,"Longitude":45.68,"Distance":null},"State":"Washington","Zip":"98662","ReferenceID":"POR-9f4b92da-dce2-43ab-a3c7-19b77aeb69e3","PostedDate":"\/Date(1781662077000)\/","Description":"We?re partnering with an early-stage startup building a next-generation, AI-powered sales platform designed to automate and orchestrate the end-to-end sales process. The product leverages a Laravel-based application layer alongside a containerized Python AI service, with a strong focus on speed, accuracy, and high-quality responses. This is a high-impact, 100% remote direct hire opportunity for a Sr. Laravel Engineer. We?re looking for someone with experience developing sales CRM or sales workflow systems, with a strong background in asynchronous processing and queuing. Expertise with Laravel Horizon for managing email, SMS, and message queues is critical. You?ll also work with Laravel, Next.js, APIs, and webhooks, and any exposure to Python or AI is a plus.In this role, you will:?Design and build core backend systems that power the sales automation platform?Develop scalable functionality using PHP/Laravel, with a focus on high-volume asynchronous workflows?Manage background jobs, queues, and event-driven processes supporting email and SMS automation?Integrate with external systems such as Salesforce and HubSpot via APIs and webhooks?Architect systems to handle heavy load, including queue strategies, retries, and failure handling?Partner with technical leadership to improve performance, reduce bottlenecks, and evolve overall architecture?Contribute to engineering standards and help guide technical decisions across the teamWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Remote Sr. Laravel Engineer","City":"Vancouver","ExpirationDate":null,"PriorityOrder":0,"Requirements":"4-5+ years of professional experience as a Software Developer working with Laravel4+ years of professional experience working with Next.JS4+ years of experience with message, email queues, and/or SMS queues ? inbound and outbound experience with messages that need processing and scaling up queues3+ years of queuing experience with Laravel Horizon preferred; Amazon SQS, Redis QueueProfessional experience working as a developer on a CRM or a Sales Workflow Systems: Salesforce, Microsoft D365 Sales, Oracle Sales Cloud, Hubspot, Zoho, Pipedrive, Monday, Zendesk Sell, Close CRM, Salesflare, Freshsales, Keap, Apptivo, Active Campaign, Salesloft, Outreach, Twilio, Intercom, Zapier or similar; understanding of lead lifecycle, pipelines and opportunities, and sales engagement logicExperience with integrations, APIs, and WebhooksEagerness to work at a startup with opportunity to grow, take ownership, but has flexibility from a working hours landscape","Skills":"?Python experience?Deep understanding of the Sales Lifecycle ?Start-up experience?Experience building SaaS products?Experience building email automation platforms?Experience with AI powered applications and LLM integrations","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":140000.0000,"SalaryLow":120000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We?re partnering with an early-stage startup building a next-generation, AI-powered sales platform designed to automate and orchestrate the end-to-end sales process. The product leverages a... Laravel-based application layer alongside a containerized Python AI service, with a strong focus on speed, accuracy, and high-quality responses. This is a high-impact, 100% remote direct hire opportunity for a Sr. Laravel Engineer. We?re looking for someone with experience developing sales CRM or sales workflow systems, with a strong background in asynchronous processing and queuing. Expertise with Laravel Horizon for managing email, SMS, and message queues is critical. You?ll also work with Laravel, Next.js, APIs, and webhooks, and any exposure to Python or AI is a plus.In this role, you will:?Design and build core backend systems that power the sales automation platform?Develop scalable functionality using PHP/Laravel, with a focus on high-volume asynchronous workflows?Manage background jobs, queues, and event-driven processes supporting email and SMS automation?Integrate with external systems such as Salesforce and HubSpot via APIs and webhooks?Architect systems to handle heavy load, including queue strategies, retries, and failure handling?Partner with technical leadership to improve performance, reduce bottlenecks, and evolve overall architecture?Contribute to engineering standards and help guide technical decisions across the teamWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 16, 2026

Lincolnshire, IL

|

Software Engineering

|

Contract,Perm Possible

|

$62 - $77 (hourly estimate)

{"JobID":519638,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-87.91,"Longitude":42.19,"Distance":null},"State":"Illinois","Zip":"60069","ReferenceID":"DEN-b6937db5-af24-40de-a5ad-cbd2985809d9","PostedDate":"\/Date(1776349317000)\/","Description":"Position SummaryCamping World Holdings is seeking an AI Engineer Developer to join our Technology \u0026 AI Organization. This role sits at the intersection of AI-assisted application development and full-stack engineering. You will take AI-generated front-end prototypes and transform them into production-grade, fully integrated applications?connecting user interfaces to backend services, APIs, databases, and enterprise systems.You will work across the full software delivery lifecycle?from vibe-coded prototypes built in tools like Lovable and Claude, through GitHub-managed source control, CI/CD via Harness, and deployment to Vercel, GCP, and Azure. This is a hands-on engineering role for someone who thrives at turning rapid AI-generated concepts into reliable, secure, scalable enterprise software.Key ResponsibilitiesFull-Stack Integration of AI-Generated Applications?Take front-end applications generated through AI coding tools (Lovable, Claude Code, Cursor) and extend them into full-stack solutions with backend logic, API integrations, and database connectivity.?Wire up front-end React/Next.js applications to backend services including Supabase (PostgreSQL), Snowflake, Salesforce APIs, and internal microservices.?Implement authentication and authorization flows using Microsoft Entra ID (Azure AD) SSO, OAuth 2.0, and RBAC patterns.?Build and maintain RESTful and GraphQL API layers to connect UI components with enterprise data sources.AI-Assisted Development Workflow?Operate within Camping World?s ?Vibe Code? development workflow: Lovable ? GitHub ? Claude Code ? Wiring ? Harness ? Azure/Vercel.?Leverage AI coding assistants (Claude, GitHub Copilot, Gemini Code Assist) to accelerate development while applying engineering judgment to AI-generated output.?Review, refactor, and harden AI-generated code for production readiness?addressing security vulnerabilities, performance concerns, and maintainability.?Collaborate with Agent Developers and AI Solution Architects to integrate AI agent capabilities into applications.DevOps \u0026 Deployment?Manage CI/CD pipelines in Harness for automated build, test, and deployment workflows.?Deploy applications to Vercel (front-end/serverless), GCP (Kubernetes/Cloud Run), and Azure as required.?Implement observability with Dynatrace, including application performance monitoring, log analytics, and alerting.?Follow software supply chain security practices including container image scanning (Chainguard), secrets management (CyberArk), and dependency auditing.Database \u0026 Data Integration?Design and optimize PostgreSQL schemas (with pgvector for AI/embedding workloads) in Supabase.?Build data integration pipelines connecting Snowflake data warehouse to application layers.?Work with Snowflake MCP connectors to enable AI-driven data access within applications.?Ensure data integrity, query performance, and proper indexing across application databases.API Management \u0026 Security?Configure and manage APIs through Kong/Konnect API gateway including rate limiting, authentication, and traffic management.?Implement application security best practices including input validation, prompt injection prevention, and secure coding standards.?Participate in code reviews with a focus on security and quality of AI-generated code.Pay Rate: $50-75We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"AI Engineer (chicago)","City":"Lincolnshire","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?4+ years of professional software development experience with at least 2 years in full-stack roles.?Strong proficiency in JavaScript/TypeScript, React, and Next.js for front-end development.?Experience with Node.js, Python, or Go for backend/API development.?Working knowledge of PostgreSQL and at least one cloud data platform (Snowflake, BigQuery, or Redshift).?Experience with CI/CD pipelines and modern DevOps practices (GitHub Actions, Harness, Jenkins, or similar).?Familiarity with cloud platforms: GCP, Azure, or AWS (multi-cloud experience preferred).?Experience implementing OAuth 2.0 / SSO authentication flows (Microsoft Entra ID / Azure AD preferred).?Demonstrated ability to read, review, and improve code generated by AI tools.?Strong understanding of RESTful API design, versioning, and documentation.?Comfortable working in Git-based collaborative workflows with branching strategies and pull request reviews.?Hybrid/remote work flexibility. 3 Days in Office is a requirement.","Skills":"?Experience with AI-assisted development tools such as Claude Code, Lovable, Cursor, or GitHub Copilot.?Familiarity with Supabase (PostgreSQL + Auth + Edge Functions) as a backend platform.?Experience with Vercel for front-end deployment and serverless functions.?Knowledge of vector databases and pgvector for AI/embedding workloads.?Experience with Kong or similar API gateway platforms.?Exposure to Kubernetes, Docker, and container orchestration on GCP or Azure.?Understanding of AI agent architectures and how applications interact with LLM-based services.?Experience with Dynatrace, Datadog, or similar APM/observability platforms.?Familiarity with software supply chain security tools and practices (SBOM, image signing, Chainguard).?Background in retail, automotive, or RV dealership technology systems is a plus.","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":77.0000,"SalaryLow":61.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Position SummaryCamping World Holdings is seeking an AI Engineer Developer to join our Technology & AI Organization. This role sits at the intersection of AI-assisted application development and... full-stack engineering. You will take AI-generated front-end prototypes and transform them into production-grade, fully integrated applications?connecting user interfaces to backend services, APIs, databases, and enterprise systems.You will work across the full software delivery lifecycle?from vibe-coded prototypes built in tools like Lovable and Claude, through GitHub-managed source control, CI/CD via Harness, and deployment to Vercel, GCP, and Azure. This is a hands-on engineering role for someone who thrives at turning rapid AI-generated concepts into reliable, secure, scalable enterprise software.Key ResponsibilitiesFull-Stack Integration of AI-Generated Applications?Take front-end applications generated through AI coding tools (Lovable, Claude Code, Cursor) and extend them into full-stack solutions with backend logic, API integrations, and database connectivity.?Wire up front-end React/Next.js applications to backend services including Supabase (PostgreSQL), Snowflake, Salesforce APIs, and internal microservices.?Implement authentication and authorization flows using Microsoft Entra ID (Azure AD) SSO, OAuth 2.0, and RBAC patterns.?Build and maintain RESTful and GraphQL API layers to connect UI components with enterprise data sources.AI-Assisted Development Workflow?Operate within Camping World?s ?Vibe Code? development workflow: Lovable ? GitHub ? Claude Code ? Wiring ? Harness ? Azure/Vercel.?Leverage AI coding assistants (Claude, GitHub Copilot, Gemini Code Assist) to accelerate development while applying engineering judgment to AI-generated output.?Review, refactor, and harden AI-generated code for production readiness?addressing security vulnerabilities, performance concerns, and maintainability.?Collaborate with Agent Developers and AI Solution Architects to integrate AI agent capabilities into applications.DevOps & Deployment?Manage CI/CD pipelines in Harness for automated build, test, and deployment workflows.?Deploy applications to Vercel (front-end/serverless), GCP (Kubernetes/Cloud Run), and Azure as required.?Implement observability with Dynatrace, including application performance monitoring, log analytics, and alerting.?Follow software supply chain security practices including container image scanning (Chainguard), secrets management (CyberArk), and dependency auditing.Database & Data Integration?Design and optimize PostgreSQL schemas (with pgvector for AI/embedding workloads) in Supabase.?Build data integration pipelines connecting Snowflake data warehouse to application layers.?Work with Snowflake MCP connectors to enable AI-driven data access within applications.?Ensure data integrity, query performance, and proper indexing across application databases.API Management & Security?Configure and manage APIs through Kong/Konnect API gateway including rate limiting, authentication, and traffic management.?Implement application security best practices including input validation, prompt injection prevention, and secure coding standards.?Participate in code reviews with a focus on security and quality of AI-generated code.Pay Rate: $50-75We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 21, 2026

Burlington, MA

|

Computer Engineering

|

Contract,Perm Possible

|

$57 - $71 (hourly estimate)

{"JobID":521280,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-71.2011,"Longitude":42.5085,"Distance":null},"State":"Massachusetts","Zip":"01803","ReferenceID":"PHL-d88bcafa-d1b6-4bb0-a3a9-505ae191ead6","PostedDate":"\/Date(1776785735000)\/","Description":"We are seeking a Senior Technical Services Engineer to join our Deep Dive team and serve as a technical authority for complex product escalations. This role is ideal for a highly experienced Java developer with a background in Service Oriented Architecture (SOA) who is ready to lead complex technical resolutions, elevate team capability, and drive systemic improvements across the product and support organization.?As a senior member of the Deep Dive team, you will:?Lead resolution of the most complex, high-severity product incident escalations, serving as a primary escalation resource for the team.?Troubleshoot product incidents, develop workarounds, write unit and functional tests, and write up bugs.?Perform deep root cause analysis across Java-based, database-heavy enterprise applications.?Partner with Engineering, Product, and other stakeholders to translate support insights into systemic improvements.?Solve performance incidents and manage time-sensitive customer-reported product issues.?Provide constructive feedback?to?product management and development.?This is a customer-facing, senior individual contributor role requiring deep technical?expertise?in Java and Oracle database environments, strong problem-solving skills, and the ability to?operate?with autonomy in a fast-paced environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Remote Senior Technical Services Engineer (Deep Dive)","City":"Burlington","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- BS/MS in Computer Science or related field.?- 5+ years of Java programming experience, with hands-on development using Java, J2EE, Oracle, and web services.?- Demonstrated experience as a senior technical resource or escalation lead within a support or technical services organization.?- Strong Java debugging skills, including ability to analyze stack traces, error codes, and performance issues.?- Strong database analysis skills, pattern analysis skills, and query writing in Oracle or other relational databases.?- Experience with performance optimization and?troubleshooting of?Java applications.?- Experience using Linux.?- Experience working with WebLogic application server and SOAP web services.?- Experience with shell or other Unix scripting languages.?- Strong problem-solving and troubleshooting skills.?- Strong understanding of support operations, case lifecycle management, and ITSM best practices.?- Comfortable working in dynamic environments with the flexibility to provide 24x7 on-call client support on a rotational basis.","Skills":"Experience developing healthcare applications.?Experience with IntelliJ, JUnit, or similar development tools.?Deep domain knowledge in healthcare or US health insurance, particularly health plan claims administration and payer operations.?Experience with?HealthRules?Payer or comparable CAPS solutions.?Familiarity with Salesforce as a case management platform.","Industry":"Computer Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":71.0000,"SalaryLow":56.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking a Senior Technical Services Engineer to join our Deep Dive team and serve as a technical authority for complex product escalations. This role is ideal for a highly experienced Java... developer with a background in Service Oriented Architecture (SOA) who is ready to lead complex technical resolutions, elevate team capability, and drive systemic improvements across the product and support organization.?As a senior member of the Deep Dive team, you will:?Lead resolution of the most complex, high-severity product incident escalations, serving as a primary escalation resource for the team.?Troubleshoot product incidents, develop workarounds, write unit and functional tests, and write up bugs.?Perform deep root cause analysis across Java-based, database-heavy enterprise applications.?Partner with Engineering, Product, and other stakeholders to translate support insights into systemic improvements.?Solve performance incidents and manage time-sensitive customer-reported product issues.?Provide constructive feedback?to?product management and development.?This is a customer-facing, senior individual contributor role requiring deep technical?expertise?in Java and Oracle database environments, strong problem-solving skills, and the ability to?operate?with autonomy in a fast-paced environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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