Job Search Results for it
Apr 13, 2026
Lincolnshire, IL
|
Software Engineering
|
Contract-to-perm
|
$68 - $85 (hourly estimate)
{"JobID":518109,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-87.91,"Longitude":42.19,"Distance":null},"State":"Illinois","Zip":"60069","ReferenceID":"DEN-ed882d09-3027-46a6-83cc-629db150b6ef","PostedDate":"\/Date(1776100543000)\/","Description":"Insight Global is seeking an AI Platform Engineer for a top enterprise client operating at the intersection of cloud infrastructure and AI-driven software delivery. In this individual contributor role, you will own and evolve the DevOps and AI development platform, evaluating AI-generated applications for production readiness while refactoring and hardening existing codebases to meet enterprise security, scalability, and compliance standards. In addition to improving AI-generated work, you will design and build new agentic AI agents, platforms, and internal tools that enable reliable, scalable AI-assisted development. You will identify and remediate vulnerabilities, enhance or replace AI-generated test suites with production-grade coverage, and build and support AI development pipelines and agentic systems end to end. The role also involves documenting recurring AI code failure patterns, contributing to internal knowledge bases, collaborating closely with platform engineers, architects, and application teams, and providing guidance on the responsible and effective use of AI development tools. Pay rate: $80-$85/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"AI Platform Engineer","City":"Lincolnshire","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 5+ years of full-stack software development experience- Proficiency in Python, JavaScript/TypeScript and one of the following frontend frameworks React, Vue, or Angular- Hands-on experience with AI-augmented development tools (Cursor, Claude Code, GitHub Copilot, or similar)- Experience building or enhancing Agentic AI Agents- Proven ability to identify and remediate AI-generated code failure patterns- Backend API development, relational data modeling, and authentication systems experience- Strong understanding of RESTful API design, database schema design, and ORM patterns- Experience with CI/CD pipelines, version control, and secrets management- Strong knowledge of OWASP Top 10 and application security best practices","Skills":"- Experience building MCP servers or LLM tool-use integrations- Hands-on experience developing agentic AI agents using Gemini/Vertex, OpenAI, Claude, or similar tools- Deep expertise in CI/CD pipeline architecture and DevOps best practices- Experience with API or service mesh tooling such as Kong or Kuma- Exposure to AI-assisted development platforms such as Lovable or Cursor- Experience with monitoring and observability tools (e.g., Dynatrace)","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":85.0000,"SalaryLow":68.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking an AI Platform Engineer for a top enterprise client operating at the intersection of cloud infrastructure and AI-driven software delivery. In this individual contributor... role, you will own and evolve the DevOps and AI development platform, evaluating AI-generated applications for production readiness while refactoring and hardening existing codebases to meet enterprise security, scalability, and compliance standards. In addition to improving AI-generated work, you will design and build new agentic AI agents, platforms, and internal tools that enable reliable, scalable AI-assisted development. You will identify and remediate vulnerabilities, enhance or replace AI-generated test suites with production-grade coverage, and build and support AI development pipelines and agentic systems end to end. The role also involves documenting recurring AI code failure patterns, contributing to internal knowledge bases, collaborating closely with platform engineers, architects, and application teams, and providing guidance on the responsible and effective use of AI development tools. Pay rate: $80-$85/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 13, 2026
Kansas City, MO
|
Accounting / Finance
|
Perm
|
$125k - $160k (estimate)
{"JobID":518211,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-94.58,"Longitude":39.09,"Distance":null},"State":"Missouri","Zip":"64153","ReferenceID":"DGW-bc94b0b5-8b10-4891-a4de-c12be5c41857","PostedDate":"\/Date(1776107999000)\/","Description":"Third Party Risk ManagerSalary Rang: $125-$155k+ based on years of experienceLocation: Hybrid either in Columbus, OH or Kansas City, MOWe are looking for a Third Party Risk Manager to join our client for a direct hire position ASAP. This candidate will report directly to the CCO. This candidate will consult with risk leads to ensure enterprise risks are identified and mitigated in support of achievement of our business objectives. Responsible for developing and monitoring risk programs in order to identify business opportunities, mitigate risk, enhance controls, and improve third party outcomes. Conduct third party contract reviews. Essential Functions?Develop and deliver Enterprise Risk Management (ERM) routines including:?Perform routine risk monitoring and related communications?Consult with risk owners on process improvement and assessment of specific risks?Perform control assessments and provide design recommendations?Maintain documentation of dashboards, metrics, and other risk assessment documentation?Risk owner awareness, collaboration, and support?Incident response?Develop and deliver Third Party Risk Management routines including:?Provide input on sourcing strategies for spend categories?Monitor third party engagements and maintain practices consistent with risk level?Collaborate with business until leads on vendor sourcing and perform contract review/negotiation in conjunction with inception and renewals?Participate more broadly in projects within the Governance, Risk, and Compliance department?Regular and predictable attendance.?Other duties as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Third Party Risk Manager","City":"Kansas City","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Bachelor?s degree in business, Finance, Risk Management, or related field.?3+ years of experience in a risk management role, preferably in insurance or financial services.?Proficiency in risk assessment documentation and Microsoft Office Suite.?Excellent analytical, organizational, and communication skills.","Skills":"?Advanced degrees or related insurance designations such as Associate in Risk Management (ARM).?Experience with risk assessment frameworks, contract review, and/or audit methodologies.?Familiarity with property and casualty insurance operations.","Industry":"Accounting / Finance","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":160000.0000,"SalaryLow":125000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Third Party Risk ManagerSalary Rang: $125-$155k+ based on years of experienceLocation: Hybrid either in Columbus, OH or Kansas City, MOWe are looking for a Third Party Risk Manager to join our client... for a direct hire position ASAP. This candidate will report directly to the CCO. This candidate will consult with risk leads to ensure enterprise risks are identified and mitigated in support of achievement of our business objectives. Responsible for developing and monitoring risk programs in order to identify business opportunities, mitigate risk, enhance controls, and improve third party outcomes. Conduct third party contract reviews. Essential Functions?Develop and deliver Enterprise Risk Management (ERM) routines including:?Perform routine risk monitoring and related communications?Consult with risk owners on process improvement and assessment of specific risks?Perform control assessments and provide design recommendations?Maintain documentation of dashboards, metrics, and other risk assessment documentation?Risk owner awareness, collaboration, and support?Incident response?Develop and deliver Third Party Risk Management routines including:?Provide input on sourcing strategies for spend categories?Monitor third party engagements and maintain practices consistent with risk level?Collaborate with business until leads on vendor sourcing and perform contract review/negotiation in conjunction with inception and renewals?Participate more broadly in projects within the Governance, Risk, and Compliance department?Regular and predictable attendance.?Other duties as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 13, 2026
Manassas, VA
|
Software Engineering
|
Contract
|
$86 - $108 (hourly estimate)
{"JobID":518239,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-77.48,"Longitude":38.74,"Distance":null},"State":"Virginia","Zip":"20110","ReferenceID":"BAL-cbf403b7-95e1-4d75-b165-f5344995bf1d","PostedDate":"\/Date(1776109418000)\/","Description":"Insight Global is We are seeking a C++ Software Engineer whose primary day to day focus will be analyzing code dependencies, diagnosing build and runtime issues, and fixing defects in a large C++ codebase. This role works closely with DevOps and build teams to ensure applications compile, link, test, and run correctly in automated CI/CD pipelines (GitLab based).This is an ideal role for an engineer who enjoys debugging complex systems, understanding how pieces fit together, and stabilizing software in production like environments..We can offer an annual salary of $160K-$220KExact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Secret Software Engineer (C++)","City":"Manassas","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Strong professional experience with cplusplus Solid understanding of cplusplus dependencies, linking, and build behavior Extensive experience working in Linux environments Proven ability to debug complex, non-trivial software issues Experience using Git in a collaborative development environment Familiarity working with CI/CD pipelines (GitLab preferred)","Skills":"","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":108.0000,"SalaryLow":86.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is We are seeking a C++ Software Engineer whose primary day to day focus will be analyzing code dependencies, diagnosing build and runtime issues, and fixing defects in a large C++... codebase. This role works closely with DevOps and build teams to ensure applications compile, link, test, and run correctly in automated CI/CD pipelines (GitLab based).This is an ideal role for an engineer who enjoys debugging complex systems, understanding how pieces fit together, and stabilizing software in production like environments..We can offer an annual salary of $160K-$220KExact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 13, 2026
Auburn Hills, MI
|
Corporate Operations
|
Contract-to-perm
|
$20 - $25 (hourly estimate)
{"JobID":518392,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-83.24,"Longitude":42.67,"Distance":null},"State":"Michigan","Zip":"48326","ReferenceID":"SJC-92bd7163-3ff9-4c22-b1d4-9fc393717cf3","PostedDate":"\/Date(1776122794000)\/","Description":"We are seeking a proactive, hands-on Facilities \u0026 Office Operations professional to support the day-to-day functionality, safety, and upkeep of our office environment. This role is ideal for a self-starter who anticipates issues before they arise, communicates clearly with internal teams, and takes ownership when things need to get done?especially during emergencies or facility-related incidents.Key ResponsibilitiesFacilities \u0026 MaintenanceOwn day-to-day facilities operations to ensure the office remains safe, functional, and well-maintained.Coordinate and oversee maintenance activities, including proactive updates to stakeholders to keep projects on track and ensure visibility into progress.Lead outbound communications related to maintenance events, disruptions, or scheduled work.Perform light facility repairs when possible, including minor drywall patching, wall repairs, backsplash installation, tile replacement, and basic cosmetic fixes.Conduct minor HVAC troubleshooting and repairs when feasible (e.g., replacing belts or motors), minimizing the need to bring in external vendors where possible. HVAC certification is preferred.Vendor \u0026 Purchase Order ManagementWrite purchase orders and manage scheduling for vendors, including:Janitorial servicesF\u0026K / VMS-related workHeating, cooling, and HVAC servicesMechanical and technical projects (e.g., chillers)Serve as the primary point of contact for vendors, ensuring work is completed on time and to standard.Office Operations \u0026 OrderingManage office and breakroom supplies, including coffee, utensils, paper towels, and general consumables.Ensure shared spaces (kitchens, breakrooms, common areas) are consistently stocked, clean, and functional.Access Control \u0026 Visitor ManagementOwn access control processes, including badging, access changes, and deactivations.Ensure visitors have a clear, well-communicated path for entry and support, maintaining security and a positive on-site experience.Emergency Planning \u0026 Incident ResponseAct as the Incident Commander during emergencies, taking the lead when issues arise and coordinating response efforts.Partner with internal teams to support emergency planning, preparedness, and clear communication during incidents.Expected hourly pay rate is $22/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Facilities Technician","City":"Auburn Hills","ExpirationDate":null,"PriorityOrder":0,"Requirements":"General HVAC troubleshootingAbility to identify and address problems proactively, often before they are escalated.Comfortable troubleshooting issues independently and leveraging research (e.g., online resources) to resolve problems quickly.Strong communication skills, especially when providing updates during maintenance or emergency situations.Experience in facilities management, office operations, or a similar hands-on role.HVAC certification or technical maintenance background is a strong plus.","Skills":"","Industry":"Corporate Operations","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":25.0000,"SalaryLow":20.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking a proactive, hands-on Facilities & Office Operations professional to support the day-to-day functionality, safety, and upkeep of our office environment. This role is ideal for a... self-starter who anticipates issues before they arise, communicates clearly with internal teams, and takes ownership when things need to get done?especially during emergencies or facility-related incidents.Key ResponsibilitiesFacilities & MaintenanceOwn day-to-day facilities operations to ensure the office remains safe, functional, and well-maintained.Coordinate and oversee maintenance activities, including proactive updates to stakeholders to keep projects on track and ensure visibility into progress.Lead outbound communications related to maintenance events, disruptions, or scheduled work.Perform light facility repairs when possible, including minor drywall patching, wall repairs, backsplash installation, tile replacement, and basic cosmetic fixes.Conduct minor HVAC troubleshooting and repairs when feasible (e.g., replacing belts or motors), minimizing the need to bring in external vendors where possible. HVAC certification is preferred.Vendor & Purchase Order ManagementWrite purchase orders and manage scheduling for vendors, including:Janitorial servicesF&K / VMS-related workHeating, cooling, and HVAC servicesMechanical and technical projects (e.g., chillers)Serve as the primary point of contact for vendors, ensuring work is completed on time and to standard.Office Operations & OrderingManage office and breakroom supplies, including coffee, utensils, paper towels, and general consumables.Ensure shared spaces (kitchens, breakrooms, common areas) are consistently stocked, clean, and functional.Access Control & Visitor ManagementOwn access control processes, including badging, access changes, and deactivations.Ensure visitors have a clear, well-communicated path for entry and support, maintaining security and a positive on-site experience.Emergency Planning & Incident ResponseAct as the Incident Commander during emergencies, taking the lead when issues arise and coordinating response efforts.Partner with internal teams to support emergency planning, preparedness, and clear communication during incidents.Expected hourly pay rate is $22/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 14, 2026
Virginia Beach, VA
|
Computer Engineering
|
Contract-to-perm
|
$48 - $60 (hourly estimate)
{"JobID":518426,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-76.04,"Longitude":36.73,"Distance":null},"State":"Virginia","Zip":"23461","ReferenceID":"NOR-7894a8e9-1dac-4f00-84f8-62bae9f99472","PostedDate":"\/Date(1776167550000)\/","Description":"Insight Global is looking for a RMF Security Analyst to join one of our clients in Virginia Beach, VA. This is an onsite role Monday-Friday. You will be responsible for proving cybersecurity technical support to the client. Position requires flexibility to work non-standard work hours and work weeks of more than 40 hours to meet business, customer, and contractual requirements. Additionally, position requires flexibility as duties and responsibilities may be adjusted to meet business, customer, and contractual requirements. 100% Onsite work.Essential Job Responsibilities?Conduct security testing and evaluation of servers, workstations, databases, and network infrastructure devices (e.g. firewalls, switches, routers, load balancers) to identify security vulnerabilities and weaknesses, and produce detailed findings reports that support the security authorization process.?Develop customized scanning and testing configurations within cybersecurity tools to meet specific security and configuration requirements.?Map identified findings whether discovered through manual assessment, automated scanning, or associated with CVEs to the appropriate NIST SP 800-53 security controls, DoD policies, and relevant technical standards.?Analyze and interpret cybersecurity directives, policies, and instructions, including CTOs, FRAG/TASK/OPORDs, IAVMs, PKI guidance, and STIG requirements, to assess applicability and required actions.?Create or Update eMASS artifacts to support Assessments and Authorizations and Annual Security Reviews.?Evaluate the adequacy of current security testing and assessment toolsets; identify capability gaps and recommend new tools or enhancements to improve assessment coverage and effectiveness.?Serve as a subject matter expert on known and emerging vulnerabilities, providing analysis of exploitation methods, mitigation and remediation strategies, severity impacts, and operational considerations.?Review Assessment \u0026 Authorization (A\u0026A) documentation to ensure compliance with applicable DoD and RMF cybersecurity policies and standards.?Perform risk analyses and recommend mitigating controls.?Assist in drafting, updating, and maintaining cybersecurity policies, procedures, and technical guidance for systems and emerging technologies.?Provide critical written and oral analysis of security architecture documentation and vulnerability and risk assessments.?Support the creation, management, and tracking of Plans of Action and Milestones (POA\u0026Ms), ensuring accurate status reporting and alignment with cybersecurity requirements.?Advise Government in all aspects of Cybersecurity and Risk Management Framework (RMF).?Track and report cybersecurity compliance status in VRAM and other applicable vulnerability tracking or reporting platforms.?Conduct independent verification and risk analysis of security configurations, STIG findings, and POA\u0026M entries for systems and devices across the enterprise.?Demonstrate the ability to work independently with minimal oversight as well as collaboratively in a team environment.Compensation: $55/hr to $60/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start day 1 of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Secret RMF Analyst","City":"Virginia Beach","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?High School Diploma or equivalent and 13 years relevant experience or 9 years relevant experience with Bachelors in related field or 7 years relevant experience with Masters in related field or 4 years relevant experience with PhD or Juris Doctorate in related field.?COMPTIA Security+ CE certification active?Must have and be able to maintain a US Secret security clearance and ability to Obtain a Top Secret Clearance if needed. ?Must have RMF experience ? specifically step 3 and 6?Must have artifact building experience","Skills":"Current DISA ACAS Administrator Training certificate Experience using EMASS","Industry":"Computer Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":59.5000,"SalaryLow":47.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is looking for a RMF Security Analyst to join one of our clients in Virginia Beach, VA. This is an onsite role Monday-Friday. You will be responsible for proving cybersecurity... technical support to the client. Position requires flexibility to work non-standard work hours and work weeks of more than 40 hours to meet business, customer, and contractual requirements. Additionally, position requires flexibility as duties and responsibilities may be adjusted to meet business, customer, and contractual requirements. 100% Onsite work.Essential Job Responsibilities?Conduct security testing and evaluation of servers, workstations, databases, and network infrastructure devices (e.g. firewalls, switches, routers, load balancers) to identify security vulnerabilities and weaknesses, and produce detailed findings reports that support the security authorization process.?Develop customized scanning and testing configurations within cybersecurity tools to meet specific security and configuration requirements.?Map identified findings whether discovered through manual assessment, automated scanning, or associated with CVEs to the appropriate NIST SP 800-53 security controls, DoD policies, and relevant technical standards.?Analyze and interpret cybersecurity directives, policies, and instructions, including CTOs, FRAG/TASK/OPORDs, IAVMs, PKI guidance, and STIG requirements, to assess applicability and required actions.?Create or Update eMASS artifacts to support Assessments and Authorizations and Annual Security Reviews.?Evaluate the adequacy of current security testing and assessment toolsets; identify capability gaps and recommend new tools or enhancements to improve assessment coverage and effectiveness.?Serve as a subject matter expert on known and emerging vulnerabilities, providing analysis of exploitation methods, mitigation and remediation strategies, severity impacts, and operational considerations.?Review Assessment & Authorization (A&A) documentation to ensure compliance with applicable DoD and RMF cybersecurity policies and standards.?Perform risk analyses and recommend mitigating controls.?Assist in drafting, updating, and maintaining cybersecurity policies, procedures, and technical guidance for systems and emerging technologies.?Provide critical written and oral analysis of security architecture documentation and vulnerability and risk assessments.?Support the creation, management, and tracking of Plans of Action and Milestones (POA&Ms), ensuring accurate status reporting and alignment with cybersecurity requirements.?Advise Government in all aspects of Cybersecurity and Risk Management Framework (RMF).?Track and report cybersecurity compliance status in VRAM and other applicable vulnerability tracking or reporting platforms.?Conduct independent verification and risk analysis of security configurations, STIG findings, and POA&M entries for systems and devices across the enterprise.?Demonstrate the ability to work independently with minimal oversight as well as collaboratively in a team environment.Compensation: $55/hr to $60/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start day 1 of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 14, 2026
Unity Village, MO
|
Business Analyst (BA)
|
Contract,Perm Possible
|
$52 - $65 (hourly estimate)
{"JobID":518518,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-94.38,"Longitude":38.91,"Distance":null},"State":"Missouri","Zip":"64064","ReferenceID":"DGO-7034485f-b39c-439d-b969-1405b29d488b","PostedDate":"\/Date(1776174859000)\/","Description":"We are seeking a senior-level AdvantageCS expert to own and optimize our subscription, order management, and fulfillment ecosystem. This role is both strategic and hands-on, serving as the go-to subject matter expert while driving system scalability, performance, and governance.The ideal candidate brings deep functional and technical AdvantageCS expertise and can translate complex business needs into durable, well-documented solutions that reduce risk and increase operational efficiency.Key Responsibilities-Serve as the primary subject matter expert (SME) for AdvantageCS across the organization-Lead configuration, optimization, and ongoing enhancement of AdvantageCS modules-Translate business requirements into scalable system designs and configurations-Partner closely with engineering, integration, and data teams on APIs and downstream systems-Support and lead system upgrades, patches, and testing efforts-Establish and improve documentation, processes, and system governance-Troubleshoot complex issues and provide guidance on best practices-Act as a bridge between business stakeholders and technical teamsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"AdvantageCS Expert","City":"Unity Village","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-7+ years of hands-on AdvantageCS experience-Strong understanding of subscription lifecycle, billing, promotions, order management, and fulfillment workflows-Experience working with integrations, APIs, and downstream systems-Proven ability to translate business needs into technical solutions-Strong communication skills with the ability to influence across teams","Skills":"-SQL proficiency for reporting, analysis, and troubleshooting-Experience with Cider tools-Direct experience leading or supporting AdvantageCS upgrades-Background supporting subscription-based or recurring revenue businesses","Industry":"Business Analyst (BA)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":65.0000,"SalaryLow":52.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking a senior-level AdvantageCS expert to own and optimize our subscription, order management, and fulfillment ecosystem. This role is both strategic and hands-on, serving as the go-to... subject matter expert while driving system scalability, performance, and governance.The ideal candidate brings deep functional and technical AdvantageCS expertise and can translate complex business needs into durable, well-documented solutions that reduce risk and increase operational efficiency.Key Responsibilities-Serve as the primary subject matter expert (SME) for AdvantageCS across the organization-Lead configuration, optimization, and ongoing enhancement of AdvantageCS modules-Translate business requirements into scalable system designs and configurations-Partner closely with engineering, integration, and data teams on APIs and downstream systems-Support and lead system upgrades, patches, and testing efforts-Establish and improve documentation, processes, and system governance-Troubleshoot complex issues and provide guidance on best practices-Act as a bridge between business stakeholders and technical teamsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 14, 2026
Maryland Heights, MO
|
Mechanical Assembler
|
Contract-to-perm
|
$22 - $28 (hourly estimate)
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Insight Global is looking to add a Building Master Mechanic to a local customer's building maintenance team. This individual will be responsible for the facilities management of one of the company's... commercial buildings. The Mechanic will be responsible for HVAC work, light electrical work, , plumbing, repair, or installation work. This individual will be the main person working this site.- 4+ years of experience****We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 14, 2026
Chicago, IL
|
Corporate Operations
|
Perm
|
$60k - $70k (estimate)
{"JobID":518628,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-87.68,"Longitude":41.83,"Distance":null},"State":"Illinois","Zip":"60608","ReferenceID":"DGW-4b8efb18-ff22-4d42-88ee-459b6d2efb22","PostedDate":"\/Date(1776183315000)\/","Description":"Insight Global is seeking a Sales Manager for a top events and hospitality client to support a premier event venue. This individual will own the full sales lifecycle?from prospecting and relationship building to closing and execution?while collaborating with creative and production teams to deliver unforgettable client experiences. The ideal candidate is a high-energy, relationship-driven seller who thrives in fast-paced environments, loves events, and is motivated by closing deals and exceeding revenue goals.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Sales Manager","City":"Chicago","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 5+ years of proven sales experience within events, hospitality, or production environments, strong background selling event services (corporate, weddings, galas, social events) - Demonstrated ability to prospect, cold call, and close new business - Experience creating proposals, sales presentations, and contracts - Excellent interpersonal, communication, and relationship-building skills - Strong organizational, multitasking, and project management abilities - Proficiency in Microsoft Office (Excel \u0026 PowerPoint required)- Ability to work under pressure in a fast-paced, deadline-driven environment","Skills":"- Experience with event planning or CRM/event management software- Background in floral, d?cor, catering, hospitality, or creative production industries- Strong industry network and active participation in event/hospitality communities - Knowledge of venue operations, inventory, and event logistics- Ability to advise on trends, target markets, and bar/beverage packages","Industry":"Corporate Operations","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":70000.0000,"SalaryLow":60000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking a Sales Manager for a top events and hospitality client to support a premier event venue. This individual will own the full sales lifecycle?from prospecting and relationship... building to closing and execution?while collaborating with creative and production teams to deliver unforgettable client experiences. The ideal candidate is a high-energy, relationship-driven seller who thrives in fast-paced environments, loves events, and is motivated by closing deals and exceeding revenue goals.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 14, 2026
Tucson, AZ
|
Electrical Engineering
|
Contract
|
$72 - $90 (hourly estimate)
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We are looking for candidates willing to collaborate, innovate, and team with our engineers to generate and utilize today?s cutting-edge technology to design digital electronics circuits that... implement missile guidance, video and digital signal processing. Our technology base includes high-speed digital electronics, configurable logic, and homogeneous / heterogeneous multiprocessor designs.Responsibilities to Anticipate:The Electrical Engineer is responsible for the design, analysis, simulation, test, and integration of digital electronic modules and/or CCAs for Missile applications. The candidate should be experienced in all aspects of circuit card design including hardware designs with processors, FPGAs, memory, and industry interfaces, such as PCIe, Ethernet, I2C, SPI, and UART. The candidate will be working in a collaborative team environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 14, 2026
Las Vegas, NV
|
Administrative Assistant
|
Contract-to-perm
|
$16 - $20 (hourly estimate)
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We will nurture your talent and provide continued career development opportunities, from your induction and throughout your career with us.Every Day You Will:?Manage a high-volume inbound/outbound Service Center Calls dealing with Human Resources related inquiries (time-off, payroll, timekeeping, employee health) and process patient and health plan care requests?Follow up with patients, caregivers, and health plans for time sensitive inquiries and escalations?Maintain exceptional customer service for all callers, as indicated by call reviews and after call surveys ?Input accurate data entry of sensitive information ?Conduct status reviews, over the phone, and record reviews, to ensure service delivery of caregivers and compliance ?Screen patients and caregivers for additional programs and benefits to enhance their lives?Maintain reliable work schedules?Display empathy, actively listening, and clearly communicate with callers to ensure their needs are addressed and to foster a positive experience and relationship?? ?Address all questions or complaints, and provide an accurate and efficient response time of resolution; consistently meet internal service level agreements and goals in a timely manner?? ?Follow up and engage with patients and caregivers via phone calls, SMS, and emails, in a professional manner ?Serve as a key point-of-contact for enrolled caregivers such as for pay discrepancies, timesheet errors, direct deposit change, schedule change of caregivers, and more ? ?De-escalate situations involving dissatisfied customers, offering patient assistance and support; escalate unresolved patient and caregiver issues to the appropriate teams to ensure a quick turnaround time and resolution?? ?Adhere to a revolving monthly client service and compliance standard?? ?Effectively input and update the case file and account data within CRMs? ?Manage call dashboards and reporting to assist in managing assignmentsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Care Specialist","City":"Las Vegas","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Must be able to commute into Las Vegas, NV office 3 times a week (Mondays, Tuesdays and a third day) as this is a hybrid role?Previous experience in a Customer Service environment? ?At least 1 year of experience in high-volume inbound call center or contact center environment?Experience with CRMs or Workforce Technology ? Salesforce, Medflyt, and Verint?? ?A passion for providing a high level of customer service, including the ability to show empathy, active listening and patience? ?Ability to organize, set priorities and manage time effectively? ?Strong verbal and written communication skills, demonstrating active listening and adaptability to different personality types? ?Ability to resolve issues over the telephone with eager customers, comfortably, defusing and de-escalating frustrated callers successfully??Attention to detail in reviewing records?Ability to meet and/or exceed targets/metrics?? ?Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking","Skills":"?Two years of relevant experience in a healthcare call center or contact center environment?Healthcare/startup experience?Bilingual in Spanish, or other languages, desired?Experience in HR Service center is preferred","Industry":"Administrative Assistant","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":20.0000,"SalaryLow":16.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Department & Position Overview:Working closely with clients, caregivers and departments across the business, your goal will be to provide a seamless Customer Service experience, while ensuring that... our clients are receiving the care they need. We value your can-do positive attitude and desire to turn a negative into a positive. You will receive excellent in-house training which will help you develop a thorough understanding of our program. We will nurture your talent and provide continued career development opportunities, from your induction and throughout your career with us.Every Day You Will:?Manage a high-volume inbound/outbound Service Center Calls dealing with Human Resources related inquiries (time-off, payroll, timekeeping, employee health) and process patient and health plan care requests?Follow up with patients, caregivers, and health plans for time sensitive inquiries and escalations?Maintain exceptional customer service for all callers, as indicated by call reviews and after call surveys ?Input accurate data entry of sensitive information ?Conduct status reviews, over the phone, and record reviews, to ensure service delivery of caregivers and compliance ?Screen patients and caregivers for additional programs and benefits to enhance their lives?Maintain reliable work schedules?Display empathy, actively listening, and clearly communicate with callers to ensure their needs are addressed and to foster a positive experience and relationship?? ?Address all questions or complaints, and provide an accurate and efficient response time of resolution; consistently meet internal service level agreements and goals in a timely manner?? ?Follow up and engage with patients and caregivers via phone calls, SMS, and emails, in a professional manner ?Serve as a key point-of-contact for enrolled caregivers such as for pay discrepancies, timesheet errors, direct deposit change, schedule change of caregivers, and more ? ?De-escalate situations involving dissatisfied customers, offering patient assistance and support; escalate unresolved patient and caregiver issues to the appropriate teams to ensure a quick turnaround time and resolution?? ?Adhere to a revolving monthly client service and compliance standard?? ?Effectively input and update the case file and account data within CRMs? ?Manage call dashboards and reporting to assist in managing assignmentsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.