Job Search Results for remote

The IT Service Desk Support Analyst provides frontline support for incidents and service requests, managing a high volume of tickets while maintaining strong user satisfaction. They apply incident,... More problem, and service management best practices to resolve issues efficiently and prevent recurring problems. The role includes supporting and improving IT processes such as onboarding, offboarding, and change management across the organization. The analyst works independently with business stakeholders, communicating clearly and professionally while delivering reliable technical support. They also collaborate with the IT support team to continuously improve service desk operations and contribute to the team?s long-term growth and maturity.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is currently seeking an experienced Technical Solutions Architect to collaboratively design and implement engineering solutions with our business leaders. This is a remote... More position with quarterly meetings in the Philadelphia area. This role will engage with leaders across the organization to understand the current and future technology opportunities; then propose software solution designs for feedback, and both directly and indirectly implement the solution. This role will be pivotal in driving innovation in both our current and future technology platforms.Responsibilities?Comprehensively and technically understand the current and future technology platform architecture including API?s, cloud-based integrations, and workflow automation capabilities.?Engage with business leaders on the near-term and long-term business goals of our technology platforms and inform their decisions by providing multiple solutions and associated timelines, costs, and risks.?Directly implement automations, integrations, and workflow automations using a combination of technology platforms (examples include JavaScript and related frameworks, AWS Lambda Functions, Azure Web Functions, PowerAutomate, SQL Queries, LLM analysis, web-apps, etc.); facilitate cloud-integrations using tools such as CData Sync, Boomi, and Mulesoft.?Partner with system administrators to scope and direct change requests, leveraging vendor development versus in-house development where appropriate?As this role become successful, opportunities to architect and implement more complex solutions will be expected and may require this role to oversee other subcontracted developers contributing to the solution?Ensure due diligence for solutions including cyber-security, resiliency, scalability, disaster recovery, and compliance.?Support the development of other Leo FM team members through open information-sharing and flowing to the work in a fast-paced environment.Compensation: $180-200k + bonus structureExact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Responsibilities:?Provides escort support for third-party contractors, sub-contractors, vendors, and service providers on site. ?Works on tasks (e.g., making rounds, initial assessments on equipment... More performance) as assigned with supervision. ?Perform basic monitoring of the performance of maintenance and operations of equipment (e.g., electrical, mechanical, fire/life safety) within the data center with supervision ?Safely assists in providing emergency monitoring and response to various abnormal conditions with supervision, utilizing emergency operating procedures (EOPs). ?Ensure all safety procedures are adhered to while performing work and comply with all physical security procedures and policies ?Take daily operational readings of all electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.) ?Ability to follow operating procedures (SOPs) for critical environment planned work activities ?Energize a cabinet in a Colo ?Uninterruptible Power Supply (UPS) preventative maintenance quarterly and annually ?System control panel preventative maintenance ?Battery preventative maintenance ?Fundamental understanding of the National Electrical Code ?Previous datacenter experience a plus ?Ensure all safety procedures are adhered to while performing work and comply with all physical security procedures and policies ?Assist in the troubleshooting, repair and replacement of instrument sensors and calibration. ?Support electrical infrastructures throughout datacenter campus ranging from a single, large-capacity facility to several smaller ones ?Experience with building management systems (EPMS) ?Remote Power Panel (RPP) shutdown of 1 source. Critical Load is still supplied through one source (?N?). ?PDU shutdown for power meter replacement. ?Power Interruption Testing (PIT) ?Master controller shutdown or replacement.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for multiple Critical Environment Technicians to work for one of our largest technology customers. You will help to maintain the critical infrastructure that keeps our... More customer's datacenters up and running. This could be anything from performing basic monitoring and inspection, performing various types of maintenance, participating in equipment troubleshooting, enforcing all safety and security requirements, and developing methods of operating procedures (MOPs) and standard operating procedures (SOPs).? Provides escort support for third-party contractors, sub-contractors, vendors, and service providers on site.? Works on tasks (e.g., making rounds, initial assessments on equipment performance) as assigned with supervision.? Perform basic monitoring of the performance of maintenance and operations of equipment (e.g., electrical, mechanical, fire/life safety) within the data center with supervision? Safely assists in providing emergency monitoring and response to various abnormal conditions with supervision, utilizing emergency operating procedures (EOPs).? Ensure all safety procedures are adhered to while performing work and comply with all physical security procedures and policies? Take daily operational readings of all electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)? Ability to follow operating procedures (SOPs) for critical environment planned work activities? Energize a cabinet in a Colo? Uninterruptible Power Supply (UPS) preventative maintenance quarterly and annually? System control panel preventative maintenance? Battery preventative maintenance? Fundamental understanding of the National Electrical Code? Ensure all safety procedures are adhered to while performing work and comply with all physical security procedures and policies? Assist in the troubleshooting, repair and replacement of instrument sensors and calibration.? Support electrical infrastructures throughout datacenter campus ranging from a single, large-capacity facility to several smaller ones? Experience with building management systems (EPMS)? Remote Power Panel (RPP) shutdown of 1 source. Critical Load is still supplied through one source (?N?).? PDU shutdown for power meter replacement.? Power Interruption Testing (PIT)? Master controller shutdown or replacement.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This candidate will be a team of 1 onsite managing Pactiv's network infrastructure support.We are a company committed to creating diverse and inclusive environments where people can bring their full,... More authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Support Desk Specialist will provide first-level IT support to internal end users in a high-volume call center environment. This role is heavily focused on identity verification, password resets,... More account unlocks, and MFA support, with a strong emphasis on customer service and professionalism. Candidates should be comfortable handling frequent inbound calls and documenting all interactions accurately in a ticketing system.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Seeking a Post Entitlement Analyst to support the SSAMS? team on the MO DSS project. This role focuses on post-approval Social Security benefit activities using an assembly-line approach. The analyst... More supports youth in foster care by ensuring accuracy, completeness, and timely responses to the Social Security Administration (SSA) and other stakeholders after benefits have been approved.The ideal candidate is detail-oriented, comfortable handling administrative casework, and able to communicate professionally with internal teams, SSA representatives, and external stakeholders.? Respond to SSA requests for post-entitlement information? Receive, track, and respond to incoming calls via the Social Security Benefits Unit (SSBU) hotline? Manage and respond to email inquiries through the SSBU inbox? Make follow-up calls to resolve hotline and email inquiries? Communicate with internal teams to obtain required case information? Coordinate with SSA to obtain outstanding decision notices? Submit electronic records and documentation to the SSA? Complete Income Redeterminations requested by SSA? Complete PERCs for youth medically approved for benefits? Maintain accurate and up-to-date case documentation in the databasePerform additional administrative duties as assignedWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a motivated and customer-focused Level 1 Helpdesk Technician to join our Managed Service Provider (MSP) team. The ideal candidate will provide exceptional technical support to our... More clients, resolving issues related to desktop systems, networking, and software applications. This role requires strong exceptional service skills, foundational knowledge of IT systems, and hands-on experience with key tools and technologies, including Microsoft Active Directory (AD), Azure Active Directory (AAD), Fortinet networking, and ConnectWise ticket management. Responsibilities:? Provide first-line technical support to clients via phone, email, or remote access, addressing issues related to hardware, software, and network connectivity.? Troubleshoot and resolve desktop support issues, including operating system errors, application issues, and peripheral device problems.? Assist with user account management, password resets, and permissions in Microsoft Active Directory (AD) and Azure Active Directory (AAD).? Log, track, and manage support tickets using ConnectWise, ensuring timely resolution and accurate documentation.? Escalate complex issues to Level 2 technicians or other specialized teams while maintaining clear communication with clients.? Perform basic network troubleshooting, including connectivity issues, VPN access, and basic router/switch configurations.? Provide excellent customer service, ensuring client inquiries are handled professionally and promptly.? Assist with onboarding new users, including setting up workstations, email accounts, and software installations.? Maintain up-to-date knowledge of IT best practices, company processes, and client systems.? Contribute to team documentation, including knowledge base articles and standard operating procedures.Salary: 40kWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client in the Queen Creek AZ area is seeking a Bilingual Network Administrator for a full-time opportunity. We are seeking a Network Administrator to manage and support IT infrastructure across... More multiple sites, including offices and plants in the US, Mexico, Brazil, and Colombia. The candidate will be responsible for network operations, security management, and server administration, ensuring the high availability, performance, and security of IT systems.Key Responsibilities:1. Network AdministrationManage company network infrastructure, from WAN circuits to Layer 3 switching.Support Azure network integration and administer Fortinet hardware VPN.Oversee G-Cloud network management.Provide Tier 2 support for plant L2/wireless issues and Tier 1 support for office networks.2. Network SecurityManage G-Cloud user security solutions (Printer Chaser).Administer G-Cloud Web Proxy and Unified Threat Management (UTM) firewall.Oversee user firewall (Zscaler) and other security solutions (NAC, IPS).3. Server AdministrationMaintain G-Cloud servers (MECM, AD, Printer Chaser, Web Proxy, etc.).Manage on-premise servers (DHCP, File Server, Plant Systems).Collaborate with AWS headquarters for server interface and onsite support.4. IT Infrastructure & Security Project SupportSupport IT infrastructure and security projects initiated by the company.Work closely with local IT teams and remote support teams to ensure seamless operationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An environmental engineering firm that specializes in the planning, design, and construction of water and wastewater facilities is looking to bring on a BIM Designer. As part of the Civil CAD/BIM... More team, you will work on projects related to municipal water and wastewater treatment plants, including but not limited to major treatment plant expansions, regional water quality studies, and critical water reuse projects that will create sustainable and resilient water supplies for the world. This person will be responsible for drafting and design using Civil 3D for different elements of these projects. The Civil discipline specifically is in charge of design for all piping and industrial items outside of the water/wastewater facility, with the majority of that being related to underground piping and infrastructure. Knowledge of grading, pump stations, pressure networks, gravity networks, force mains, etc. is strongly preferred. The majority of this person's time will be spent designing, and coordinating with project leads and engineers. Lastly, this person will need a strong understanding of BIM as it relates to civil design. This role will be a 6-month contract-to-hire model, with the primary goal being a permanent conversion. This role can pay anywhere between $35-$53/hr, with permanent conversion salary coming in at or above that rate. This role has the option to be fully remote, with a preference for candidates open to a hybrid schedule in one of the company's many offices.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less