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-Leverage in-person and virtual connections to coordinate work actions to take the burden of IT off our customers so they can focus on the science-Contribute your knowledge and experience to the... More collective team -Working together with the federal team and other service areas in a collaborative way-Helping ensure the network infrastructure and the associated internet and intranet services are available to scientists, researchers, patients, etc... with maximum uptime by responding quickly and thoroughly to incidents, requests, and sudden outages-Utilizing your experience of networking and evolving technologies to develop solutions in a fast-paced, highly collaborative, and ever-changing enterprise federal environment that needs to remain compliant and secure but also not holding back scientific discovery and progressWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The Lead Business Analyst will coordinate and oversee the work of other BAs as it relates to a specific project. The Lead BA must be able to work on and oversee complex projects that are traced... More through inter-related systems and involve stakeholders across different departments to reach a final solution. The BA will also build relationships with stakeholders, become an expert in the business domain and system, mentor junior business analysts, and assist stakeholders in diagnosing problems and understanding needs.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

We are seeking a highly-skilled Senior Business Analyst to spearhead the implementation of our next-generation external search engine for the business website. This role is crucial in leading the... More transformation of the customer search experience leveraging advanced search technologies to improve product discoverability, and support our customers and partners in finding the right information quickly and efficiently. Job Responsibilities:Manage Global Sales & Marketing IT Digital Transformation projects using Scaled Agile in a fast-paced environment ensuring on-time and on-budget deliveryCollaborate and partner with business and IT in defining, preparing and executing projects and change programsoGather and analyze business requirementsoUnderstand the needs of the business on a strategic and operational level oDevelop overall project plans and approach in collaboration with the business team oDevelop high-level functional design and create business workflows and user flows as neededoAnalyze varying solutions and recommend strategy with an eye on automation, AI/ML, functionality, cost, technology and value as appropriateoMitigate risks and address project obstacles as neededoDrive implementation with the onshore/offshore software development teamoEffectively engage and communicate with project team, management, project stakeholders and business team to share project status and identification/resolution of any project issuesoConduct IT acceptance testing and coordinate testing with usersoCoordinate project deployment with the release management teamMay be responsible for sourcing, negotiations and managing outside vendorsCollaborate with the marketing team to develop strategies for optimizing content for improved search results and user engagement.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Site/Operations Managers manages all administration, service workload, capacity planning, labor effectiveness and productivity for STC Site Operations while ensuring customer expectations (cost,... More delivery, lead-time, quality, etc.) are met. They are responsible for ensuring safety and environmental compliance are met in support of company policy and programs. Scope of the job:- The role leads the operation team and is based within a Service Technology Center. It may involve regular travel to customer sites within a region and the occasional global travel when required for management reporting.- This role requires daily interaction with all levels of the organization, in both written and verbal formats.- The Operations Manager role requires extensive planning, priority setting, coordinating of work and competing priorities. The incumbent must be able to balance all these items at any given time. - This position manages an annual budget. Previous experience with managing operational/departmental budget/revenue targets is a must. - Depending on the size of the STC site, this role will have between 5 and 15 direct reports and may have overall management responsibility of a site ranging from 15 to 150+ employees.Main Responsibilities:- Oversees the Services business to achieve annual business goals for revenue & gross profit in coordination with the regional and Global STC services strategies and provide monthly reports. - Manages service process improvement, manpower loading, equipment and material needs, and accurate control of all inventories.- Manages and drives all customer issues to closure or initiates support when required.- Manages and develops the service team leaders daily to optimize resource utilization, quality and on-time delivery, time reporting, prioritize and coordinate daily workload, dealing with day-to-day employee issues, and interface with the service team leaders.- Oversees operational expense budgets within agreed upon targets. Evaluates assigned staff skills, develops and deploys employee development programs.- Manages human resources, including selection, recommends staffing levels and changes in accordance with company and departmental mission, coaching, discipline, manpower planning and motivation of staff. - Develops, generates and provides strategic analysis reports (with focus on reason for variance deviation between planned and actual) for Key Performance -Indicators such as: capacity planning, on-time delivery, turn-around-time (TAT), quality, labor hour cost, etc.- Interfaces with appropriate STC personnel (BLM, SHE, HR, Quality, Engineering) on priorities, strategies, and issues.- Ensures that safety standards (SHE) are met and the cleanliness (5S standards) of the shop.- Develops and maintain Quality & ISO procedures, work instructions within the ISO certification guidelines.- Develops and implement adequate and visible measures that are linked to continuous improvement.- Champion VTPS guidelines and principles.This position pays between 125k-135k depending on level of experience.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Data Center Technician - Technical IT 3 Summary:Prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions, checklists,... More guides, standard protocols, and emails. Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs). Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance Follows procedures to communicate, report, and escalate incidents to appropriate Datacenter Technician Leads Job Responsibilities: Monitor the system for equipment failure or errors in performance Respond to program error messages by finding and correcting problems or terminating the program Help programmers and systems analysts test and debug new programs Operate spreadsheet programs and other types of software to load and manipulate data and to produce reportsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for a Cloud Cybersecurity Architect for a fortune 1000 financial company in Arlington, Texas. As a Cybersecurity Architect, you will design and implement secure enterprise... More architecture solutions that align with the company's cybersecurity and IT standards, ensuring all proposed solutions meet their security framework. You will communicate security concepts effectively with both technical and non-technical stakeholders and contribute to the delivery of cybersecurity technical requirements. Additionally, you will stay up to date on emerging threats, technologies, and industry best practices to maintain robust security measures.It is important to note that this is not a hands on engineering role. As an architect on the team, you should have a strong conceptual understanding of modern architectures and the ability to asses unfamiliar technologies quickly. This role would require 4 days a week onsite in Arlington, TX.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The IT Business Analyst -- I (Junior) is a pivotal part of the applications team that works closely with business owners, subject matter experts, senior management, and other members of the IT team... More to support the development and ongoing management of business systems. The position will be responsible for analyzing and documenting business, functional, and technical requirements to facilitate development and support of business systems and applications. As a Business Analyst (I), you will participate in requirements gathering sessions for new and existing systems and be expected to craft the necessary requirements documents needed for each respective project. Additionally, the Junior IT Business Analyst will assist in the creation and maintenance of Risk Assessments, system testing / validation, UAT (User Acceptance Testing), and post-deployment activities defined by structured SDLC and STLC processes that leverage templated forms to ensure FDA and ISO Regulatory compliance. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Team Leadership & Development:Lead and mentor a team of SFMC technical administrators, developers, and project resources.Foster a collaborative, high-performance team culture.Oversee recruitment,... More onboarding, performance management, and professional development.Manage resource allocation and workload balancing.Platform Strategy & Roadmap:Define the strategic roadmap for Salesforce Marketing Cloud (SFMC) with Product Management.Stay updated on SFMC releases and industry best practices.Drive platform innovation and continuous improvement.Collaborate with Data Warehouse, CRM, Security, and other IT teams.Technical Oversight & Governance:Provide technical guidance on SFMC architecture, configuration, development, integrations, and data management.Establish development standards, code review processes, and deployment best practices.Ensure platform security, data privacy compliance, and adherence to IT governance policies.Manage SFMC user access controls and security settings.Oversee the technical design and implementation of marketing automation solutions.Operational Excellence:Ensure the stability, performance, and reliability of the SFMC platform.Oversee platform monitoring, incident management, and troubleshooting.Stakeholder Collaboration & Project Delivery:Serve as the primary IT liaison for Marketing and other business stakeholders.Translate business requirements into technical solutions.Oversee SFMC-related projects, ensuring timely and quality delivery.Communicate platform status, project updates, and strategic direction.Vendor & Budget Management:Manage relationships with Salesforce and related technology vendors.Oversee the SFMC budget, manage contracts, and monitor usage limits.Conduct regular vendor reviews.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The CRM Functional Admin will manage the functional design and implementation of Microsoft Dynamics 365 CRM solution, ensuring alignment with business needs and best practices. This role involves... More collaborating closely with stakeholders to gather and define business requirements, configuring and customizing D365 modules, and leading functional teams throughout the project lifecycle. The CRM Functional Admin will serve as the primary point of contact between the CRM business users and will liaison with the IT technical team when developer requirements are needed, ensuring the solution is delivered to meet client expectations. You will collaborate with cross-functional teams to understand business needs, identify opportunities for improvement, and drive innovative solutions.The successful candidate will be able to proactively communicate and work together with stakeholders and project teams to analyze business needs and functional requirements and deliver the following artifacts as needed: requirements, use cases, functional specification, interface mockups, wireframes, test cases. This role performs administrative configuration and set up of security roles, Campaigns, Journeys, Marketing list, Lead creation & workflows, data merge & exports and other similar Admin functions.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

- Provide first-level technical support to end-users via phone, email, and in person.- Diagnose and troubleshoot hardware and software issues, including operating systems, applications, and... More networking problems.- Document and track support requests using a ticketing system, ensuring timely resolution and follow-up.- Assist users with setting up and configuring new devices, software installations, and system upgrades.- Collaborate with other IT team members to escalate complex issues and implement solutions.- Maintain inventory of IT equipment and assist in procurement and deployment of new technology.- Conducted user training sessions and created user manuals or documentation as needed.- Stay updated on the latest technology trends and best practices in IT support.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less