Job Search Results for qa

Day to Day:This role supports the Product team implementing a new agent-sold product intake solution, driven by a new external vendor integration.The bulk of the workload will center on:? API... More integrations? Data flow and system-to-system requirements? Coordinating between internal teams and external vendorsSpecific Responsibilities? Lead story mapping sessions with business and project teams? Create process flows and personas to drive clarity for story cards and artifacts? Partner closely with the Product Owner on strategy, priorities, and product vision? Document requirements via user stories and manage backlog organization? Balance business and technical analysis to support sprint planning and execution? Act as a liaison between business stakeholders, IT teams, and external vendors? Support QA, development teams, and vendors throughout delivery? Validate technical deliverables for accuracy, completeness, and quality? Identify non-functional requirements (usability, monitoring, security)Proactively support overall initiative quality and delivery successCompensation: $40/hr to $44/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Content Author to join a Big 5 banking client's digital marketing team to help grow online presence and customer engagement for enterprise web channels. The ideal... More candidate will be responsible for executing and optimizing digital pages across various channels, with a primary focus on public-facing web.? Reporting to the Senior Manager, the Content Author is responsible for providing day to day support in delivering strategies and tactical plans that align with broader corporate and brand marketing strategies for the assigned Line of Business (LOB).? Collaborate with content and design (UX) team to create and update web pages, ensuring proper functionality, usability, and mobile responsiveness across all platforms.? Edit, QA and publish content for web pages using a content management system (CMS), ensuring it aligns with brand guidelines and SEO best practices.? Ensure content aligns to requirements including content links and visible and non-visible content ? Reporting to the Senior Manager, the Content Author is responsible for providing support in delivering strategies and tactical plans that align with broader corporate and brand marketing strategies for the assigned Line of Business (LOB).? Measure project and site performance ? Team with Senior Manager and Digital Managers to ensure that all initiatives and projects are aligned to digital strategy. ? Work with internal business groups to ensure web representation meets their product and marketing needs Work with all LOBs and Senior Manager to maximize online space.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is currently hiring Customer Support Analysts for our client in Tempe, AZ. Our client is a global crypto and Web3 platform. We are seeking a detail-oriented, proactive Support Agent... More who excels in email-based customer service and thrives in a fast-paced environment. This role focuses on high-volume ticket management, fraud-related support, account safety, and issue resolution within the crypto exchange platform. The ideal candidate is highly organized, customer-first, and capable of identifying risks, gathering case details, and escalating issues appropriately. Core Support Operations:-Manage approximately 40 email tickets per day-Provide clear, timely, and accurate responses through Zendesk.-Handle general inquiries related to the platform and user accounts.Fraud, Safety, and Risk Support:-Investigate account restrictions, fraud activity, and suspicious crypto transfers.-Identify potential scams or compromised accounts (fraud expertise not required, but strong judgment is essential).-Gather details to support fraud claims and escalation workflows.-Monitor ?urgent? or ?account compromised? channels and freeze accounts when necessary to protect users.Financial Operations-Support FIAT-related issues including:? Bank transfers? Troubleshooting linked bank accounts? Understanding deposit/withdrawal flows-Provide foundational support for crypto transfers; crypto knowledge is a major plus.Quality & Collaboration-Participate in the QA program to maintain high service standards.-Follow documented processes, SOPs, and playbooks; escalate complex issues to senior team members.-Work cross-functionally with Operations, Training, and Leadership to route cases and improve workflows.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This position will be fully time in Vijayawada, Andhra Pradesh. As a Software Engineering Manager, you will lead 2 - 3 Agile teams of 12+ Software Engineers and QA Engineers responsible for... More designing, building, and supporting cloud-based SaaS applications hosted in AWS and Azure.You will lead delivery of cloud-based SaaS applications hosted in AWS and Azure, while building a high-performance engineering culture aligned with global product strategy.This role requires strong technical depth, proven team leadership, and the ability to collaborate daily with Product and Architecture leaders in India, Europe, and the United States.Responsibilities: Team Leadership & Development?Hire, mentor, and grow high-performing engineering teams in our Vijayawada office.?Set clear goals and manage performance through structured feedback and career development.?Lead hiring, onboarding, and career development initiatives.?Build a culture of accountability, quality, and ownership.?Drive retention and engagement within the Vijayawada office.Technical & Delivery Leadership?Guide architectural discussions and ensure sound engineering decisions.?Drive adoption of best practices in code quality, automated testing, and CI/CD.?Ensure on-time delivery of scalable, resilient SaaS solutions.?Collaborate closely with U.S. Product Managers and local Product Owners to translate roadmaps into execution plans.Operational Excellence?Establish structured on-call processes and incident response practices.?Improve reliability, deployment automation, and monitoring.?Ensure compliance with security and regulatory standards.Compensation:$60k to $80k per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Configuration Engineer to join a top global consulting firm. This firm delivers solutions through innovative management consulting, technology, and corporate & digital... More ventures. The engineer will join an agile engineering squad and will independently execute configuration, administration, and L2 support work across multiple smart office systems.Responsibilities:?Configure and administer Appspace for desk and room booking, including floor plans, booking policies, permissions, and office go lives?Support and maintain OfficeSpace during legacy offboarding, including cutover support and scenario staging?Manage Microsoft Exchange Online room mailboxes using PowerShell, including booking policies, auto accept rules, and Outlook Room Finder validation?Provide L2 ServiceNow support, troubleshooting platform and integration issues independently?Support VergeSense occupancy sensors post go live, including issue resolution and testing framework development?Perform QA and integration validation for Vecos smart lockers during installations?Own platform configuration end to end, working directly with global office stakeholders?This position is a 12-month contract with potential extensions. Individuals must be located in India, local to Delhi to go into the local office on a weekly basis. Pay Rate: $13/hr-$20/hr Exact compensation may vary based on several factors, including geographic location, skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Working Nurses Homecare provides in-home nursing care services to clients across the county. We are committed to providing high quality and compassionate care to our clients, enabling them to live... More comfortably and independently at home. Our team consists of skilled and dedicated healthcare professionals who are passionate about helping others and improving quality of life.We are seeking a Quality Assurance Registered Nurse to join our team at Working Nurses Homecare. The QA Registered Nurse will be responsible for ensuring the highest standard of care is delivered to our clients by conducting quality assurance audits and implementing process improvement initiatives. The ideal candidate will have experience in home healthcare, strong attention to detail, and a passion for improving patient outcomes.Responsibilities:- Conduct regular quality assurance audits to assess the level of care being provided to clients, specifically review of Oasis documentation- Identify areas for improvement and develop plans for implementing process improvements- Collaborate with the interdisciplinary healthcare team to ensure quality care is being delivered- Assist in creating patient care plans and reviewing patient documentation for quality assurance purposes- Develop and maintain quality assurance policies and procedures- Provide education and training to team members on quality assurance and improvement- Participate in hiring and training of new nursing staff- Develop and maintain relationships with external regulatory agencies- Participate in patient care conferences and provide input for individual care plans- Monitor and report on client satisfaction and quality of caremetrics- Stay up-to-date on industry standards and best practices for quality assuranceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This Manufacturing Engineer will be responsible for designing, implementing, and reviewing the procedures and equipment involved in the manufacturing process. Essential Functions and... More Responsibilities? Conduct studies that determine the most efficient sequence of operations and workflow and recommends methods for maximum utilization of production facilities and personnel? Validate BOMs, work instructions, and other documentation against production and customer requirements? Analyze production processes, methods, and other data to optimize production? Identify opportunities to standardize improvements to machine assembly and apply them to other applicable applications across various machine platforms.? Resolve issues and delays in production using independent judgment and discretion? Collaborate with remote engineering teams to prepare new machines for production release? Aid QA department with process improvement and manufacturing work instruction updates? Create and modify work instructions? Analyze and plan workflow, equipment placement and space requirements to improve manufacturing efficiency, using a lean six-sigma and industrial engineering approach? Assist in design of assembly fixtures and jigs to aid the assembly process? Work closely with vendors for manufacturing fixture and test equipment development? Translate 3-D assembly models and detailed assembly drawings into manufacturing, along with identified CTQ?s (Critical To Quality)? Participate in DFMEA and DFA reviews with design engineering and drive PFMEA, particularly for new products and significant design changes? Balance multiple projects concurrently? Execute implementation of engineering changes into production? Domestic travel will be required periodicallyWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Technical Project Manager to join one of our largest pharmaceutical clients onsite 5x/week in Rensselaer, NY. This individual will be joining the Engineering and... More Automation Project Management team within the Engineering and Automation space to lead multiple mission critical projects across the organization. This candidate will be expected to operate 80% as oversight to projects, applying structures etc. and 20% of the time assisting in tool and technique development to help uplift the PMO, identifying potential gaps and helping to fill said gaps as needed. This individual will be expected to hold high level relationships across the business, run status meetings, hold teams accountable to deliverables, and collaborate closely with Business Analysts, Solution Architects, Automation Engineers, and Application QA. This candidate will need to be able to step in and hit the ground running as they will be a main leader in ensuring the success and execution of a portfolio of high priority projects. The client is ideally looking for someone with proven technical expertise who is also a self-driven, forward-thinking individual who will be able to step in and from time to time and show other members of the org how to execute as needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Technology Project Manager to support a large financial services client within the banking sector. This individual will be responsible for end-to-end technology delivery... More of application initiatives, working closely with engineering, architecture, and business stakeholders to ensure successful execution. This role is not a Scrum Master or Business Project Manager position ? it requires a strong technology and application delivery background.The ideal candidate will have hands-on experience leading complex application delivery initiatives in a financial services or banking environment, with a preference for candidates who have supported CIBC or similar Tier-1 banks.Responsibilities include the below : -Own end-to-end delivery of technology and application initiatives from intake through production release-Lead planning, execution, and delivery across multiple application workstreams-Partner with engineering, architecture, QA, infrastructure, and security teams to drive delivery outcomes-Manage delivery timelines, dependencies, risks, and issues across complex technology programs-Translate high-level business requirements into executable delivery plans-Ensure alignment between technology teams and business stakeholders-Provide regular delivery status updates to senior technology and business leadership-Drive accountability across delivery teams while ensuring adherence to enterprise delivery standards-Support release planning, production readiness, and post-implementation activitiesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Content Author to join a Big 5 banking client's digital marketing team to help grow online presence and customer engagement for enterprise web channels. The ideal... More candidate will be responsible for executing and optimizing digital pages across various channels, with a primary focus on public-facing web.? Reporting to the Senior Manager, the Content Author is responsible for providing day to day support in delivering strategies and tactical plans that align with broader corporate and brand marketing strategies for the assigned Line of Business (LOB).? Collaborate with content and design (UX) team to create and update web pages, ensuring proper functionality, usability, and mobile responsiveness across all platforms.? Edit, QA and publish content for web pages using a content management system (CMS), ensuring it aligns with brand guidelines and SEO best practices.? Ensure content aligns to requirements including content links and visible and non-visible content ? Reporting to the Senior Manager, the Content Author is responsible for providing support in delivering strategies and tactical plans that align with broader corporate and brand marketing strategies for the assigned Line of Business (LOB).? Measure project and site performance ? Team with Senior Manager and Digital Managers to ensure that all initiatives and projects are aligned to digital strategy. ? Work with internal business groups to ensure web representation meets their product and marketing needs Work with all LOBs and Senior Manager to maximize online space.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less