Job Search Results for desktop support

Insight Global is searching for an experienced GIS Analyst for one of our clients in the Birmingham, AL area. This position will work in a team environment to manage assets within Spires Enterprise... More GIS, including digital work order Asbuilting, facility maintenance, and assurance of data quality. Duties & Responsibilities:Use ESRI/GIS desktop and mobile software to collect construction AsBuilt data and edit map features and correlating attributes to create permanent asset records.Support Data Quality by understanding data requirements and GIS processes.Support data integrity by completing basic editing.Support miscellaneous mapping and data inquiries as assigned.Use Maximo to workflow workorders throughout the AsBuilt lifecycle.Support other departments data requests and special projects using GIS.Conduct testing to support departmental database and application changes.85% in office and 15% in the fieldThey will be helping with project management as they partner with engineers to go over estimatesWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking an Application Security Analyst to join one of our clients' security teams with focus on application security and vulnerability management. This resource will be doing lots... More of API testing to aid in a migration project for the first year of the role. The ideal candidate will have knowledge of standards and practices for securing applications and APIs. This role will participate in efforts to identify, verify, report, and track vulnerabilities within their systems and applications. This role spans multiple domains, including desktop, mobile, web applications, and API infrastructure.Key Responsibilities:- Schedule and perform regular application tests- Conduct penetration tests on important software and systems- Test changes before they go live- Analyze and validate vulnerabilities- Track and report testing activities- Present findings to stakeholders- Maintain dashboards for vulnerabilities- Improve asset management processes- Enhance threat modeling- Review source code and identify duplicates- Use security testing tools (e.g., Veracode, Burp Suite, Checkmarx, Postman)- Automate security scans and integrate with CI/CD pipelines- Collaborate with developers to improve security practices- Support incident response and investigationsPerform various security tests (penetration, purple team, red team)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking a Project Coordinator to join our client, an enterprise healthcare organization to support their project management office, within their enterprise technology department.... More They will be joining a team of multiple senior project managers who own a portfolio revolving around multiple infrastructure projects for existing and new construction for the large medical center. This person will need to be able to be onsite 5 times a week on different parts of Long Island. They will be responsible for liaising with multiple Project Managers, understanding project status, having impeccable documentation and interfacing with C level executives. We need someone who knows how to coordinate infrastructure initiatives such as hardware refresh, desktop buildouts, network services, structured cabling, or data center services, etc. and has extremely strong Microsoft Excel skills such as creating formulas/decoding formulas.Responsibilities will also include:-Updating schedules and coordinating meetings-Attending meetings and creating meeting documentation and updates-Creating and maintaining general documentation and reporting, processes and procedures-Assisting in creating flow charts, budget updates and general project status workflowWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an experienced Business Manager to oversee business operations, project coordination, client management, financial administration, and operational workflow across multiple... More active construction projects of one of our clients in South Holland, IL. This person will be in leadership and will be working directly with project managers, estimators, subcontractors, vendors, and clients and needs prior experience within a construction environment. Key Responsibilities: ? Construction Operations Management ? Oversee daily business operations for an active general contracting company ? Coordinate with project managers, superintendents, subcontractors, vendors, and clients ? Track project progress, schedules, milestones, and operational deadlines ? Support construction teams to ensure projects remain on schedule and within budget ? Assist with procurement, material tracking, deliveries, and vendor coordination ? Monitor operational performance and identify opportunities for process improvement ? Project Administration and manage project documentation through Procore ? Maintain contracts, subcontracts, change orders, RFIs, submittals, permits, and project records? Ensure all project files remain organized, accurate, and audit-ready ? Assist with project closeout documentation and compliance requirementsFinancial & Accounting Coordination? Manage client invoicing and payment tracking ? Utilize QuickBooks Desktop daily Coordinate accounts receivable and project billing ? Track project costs and support budget monitoring ? Assist ownership with financial reporting and operational analysis ? Reconcile project-related financial documentation Client & Vendor Management ? Serve as a primary point of contact for clients and project stakeholders ? Conduct project follow-ups and operational meetings Coordinate communications between clients, subcontractors, vendors, and internal teamsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This role supports the day-to-day operation of the digital workplace by providing first-level technical support, assisting with onboarding, and offboarding, and maintaining systems, documentation,... More and security standards. You?ll combine hands-on technical support with strong communication skills, working independently while supporting users across the organization.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job Description:Insight Global is hiring a IT Service Desk Technician to join their team in San Diego. This IT Service Desk Technician will be a hands-on, technical problem solver working alongside a... More tight-knit IT support team in a customer facing role. The role is responsible for acting as the central point of contact from which users throughout the organization may request technical assistance with hardware or software. This position is 90% telephone and remote tool support. On occasion the Help Desk team supports walk ups, and/or staff located at the assigned facility. The role includes white-glove customer service support, from setting up and maintaining A/V systems in conference rooms to directly supporting C-suite executives, so professionalism and attention to detail matter. While there?s still service desk volume, the in-person nature keeps things more dynamic and less call-heavy. This is a great fit for who enjoys variety, wants to grow their skills, and is excited to be the go-to IT presence.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

You?ll be part of a global Service Desk team, providing first-line technical support to internal stakeholders across the organization. This role is focused on delivering a high level of customer... More service while efficiently troubleshooting and resolving IT issues.Core Responsibilities include:Serve as the first point of contact for IT support requests via phone, email, and ticketing systemProvide timely and effective technical support through the organization?s service management platformTake ownership of user issues, proactively working toward resolutionAccurately log, track, and document all support requests, including detailed notes and updatesValidate users and assist with authentication resets or temporary access as neededMaintain and update service desk documentation and knowledge base articlesEscalate more complex issues to the appropriate IT teams, ensuring clear communication throughoutSupport laptop deployments, refreshes, and related hardware needsAssist with email security processes, including managing quarantined email releasesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client in downtown Los Angeles is looking for an Infrastructure Engineer to join their small but dynamic team. This person will be responsible for project-based work as well as handling tickets,... More reaching about 10-15 tickets on busier days. Day to day responsibilities include:- Designs, implements, administers and supports cloud, systems and network environments- Integrates IT systems; Leads efforts to create network redundancy and scalable network- Administers and supports Microsoft, Dell, Cisco, Veeam, and VMware technologies- Prepares and maintains detailed documentation of network configurations and cabling layouts, hardware equipment, etc.- Organizes and maintains hardware equipment, cables, racks, and cabinets in the data center- Designs agency desktop/laptop computer configurations- Recommends design improvements and modifications to the network and related systems to align with the organization?s changing needs- Maintains all forms of network storage- Designs, develops and migrates applications to a Cloud environment running on AWS, Azure, etc.- Advocates across organization with hands-on Cloud adoption best practices, Cloud security best practices and Cloud maintenance/upgrade practices- Responsible for data backup operations and follows procedures to ensure that all data backups are successful, secure and recoverable- Serves as back up to Help Desk support; Provides end user technical assistance and support as necessary- Develops security policies and information protection strategies- Performs information security risk assessments and serves as the internal IT auditor for information security processes- Anticipates new security threats and stays up to date with evolving infrastructures- Monitors security vulnerabilities, threats and events in network and host systemsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

?Position requires regular script writing and debugging of computer system activities (PowerShell or Python). Candidates should expect that 50% of their time be spent on scripting tasks.?Create... More scripts to automate repetitive tasks or to make items that can be executed by help desk staff.?Work closely with Stakeholders and vendors to ensure the implementation of the vendor product meets Stakeholder?s requirements. Demonstrate vendor product to Stakeholders (in some cases end users) to generate feedback on the system.?Provide Tier II technical support for assigned products to end user. Conduct root cause analyzes and investigates technical issues reported by customers by analyzing the diagnostics available depending on the system such as the product logs, application code, Java thread dump, heap dump, network log and garbage collection logs to provide root cause analysis and solutions for issues.?Experience working with Active Directory Domain Controller, Remote Server tools, and managing assets, user and group system access issues.?Ability to learn, understand and implement SQL Server Profiler (monitoring) and Agent (automation) tools.?Provide support using your understanding of Windows, some Linux, some VMWare / Hyper-V and or Remote Desktop. ?Have experience setting up, repairing basic computer equipment to include installing new or replacement of computer drives and memory.?Able to prepare technical designs, and documentation (ie- knowledgebase articles) for use by help desk. Documentation will include Service Request Tracking System notes documenting environment, problem description, analysis, next steps (with task owners and dates), and a comprehensive solution description.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring a IT Service Desk Technician to join their team in San Diego. This IT Service Desk Technician will be a hands-on, technical problem solver working alongside a tight-knit IT... More support team in a customer facing role. The role is responsible for acting as the central point of contact from which users throughout the organization may request technical assistance with hardware or software. This position is 90% telephone and remote tool support. On occasion the Help Desk team supports walk ups, and/or staff located at the assigned facility. The role includes white-glove customer service support, from setting up and maintaining A/V systems in conference rooms to directly supporting C-suite executives, so professionalism and attention to detail matter. While there?s still service desk volume, the in-person nature keeps things more dynamic and less call-heavy. This is a great fit for who enjoys variety, wants to grow their skills, and is excited to be the go-to IT presence.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less